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Parking was expensive
The location was good. Mold in the bathroom, tiny windows, dungeon like feel walking to the rooms. Musty smell, overall dirty. I would never recommend this hotel to anyone.
comfort Too long time tjekking out
First time ever a hotel charges a guest for an empty plate.. 76 Dk.. unprecedented! Buying a plate and cutlery would have much cheaper. It's cheap for a hotel under this marriottt flag to be as cheap.
Easy walking to all sites, located on the pedestrian area... The Stroget, close to the metro too. Wonderful coffee shops all around, and a running sushi place too.
Its location in the city center.Good breakfast Although the booking was for 2 nights, we were expected for only one night and so we were obliged to wait at the desk. Taking into account the price/night of the room : wardrobe too much small and closed by a curtain! Bathroom size not in adequation with the room size; no shower protection. 90's vintageTV-set ; poor number of TV-channels. In conclusion, very poor value for money.
Elegance and kindness is what you'll find at this hotel, and in beautiful Copenhagen. No barrier between shower and bathroom except a curtain. Otherwise all fantastic.
Hotel is quite nice but with confusing layout in numerous houses. After you learn where your room is and what elevator goes there it gets better.Room was nice and the staff friendly and helpful.
The location eight next to the train station When we arrived after an overnight flight, feeling very tired, the hotel computer was down and we had to wait for a coup[e of hours in the lobby for it to be fixed. The hotel should have made some sort of small gesture to compensate us for this. Also the breakfast included thawed frozen fruit which had turned rancid one day. The next hotel in Bergen had FRESH fruit. like melon, cantaloupe and kiwi. was was cut up and delicious.
Staff was great, let me check in earlier. The bar in the lobby area has wine hour from 5-6. Location is convenient to many restaurants and attractions in the city. Have stayed there a few times and the rooms and bathrooms can vary from very small to oversized. Can be a bit pricy.
We received an email prior to checking in asking what time we would arrive . We explained 10 am due to leaving cruise ship they said no problem we will have your room ready . When we arrived they had no knowledge of letter and no room until late afternoon and a lobby full of people. They asked if they could put us in another hotel. We agreed. The location was not nearly as good . They double charged us for a room. It was hot . No hvac on top floor. Very dirty carpets and furniture. No wake up call as requested .
Great location near main train station. Good included breakfast. Very quiet and comfortable The heated towel rack in the bathroom did not work.
the room is perfect and the service is very good,the location is not as good as we expected we got a bad expereince on payment,the old man made mistakes on payments,he deducated 1080DKKS moe from our credit card,and until now,we still busy on it
Pleasant staff. Nice bar. Rooms a bit small but very comfortable.
That I was there only one night. Lack of doors that locked.
Excellent location, friendly staff, a diverse breakfast menu. No air conditioning, church bells till midnight, small room. Our friends didn't get breakfast with the room and they paid as much as we did. When I booked it was not an option. Breakfast is expensive if you have to add it. The room is furnished in Danish modern. You have to side step between the bed and the wall.
Hip and trendy designer atmosphere and friendly staff. Good evening buffet is a good alternative to expensive restaurants. The rooms (especially the single rooms) are rather small and hence inconvenient for a stay of more than 2 or 3 days.
We were told that if we waited from noon till three we could get a room with a better view (from a higher floor). We got a room on the 10th floor--view was very good. The room was by far the smallest we had in Helsinki, Ivako, Bergen & Oslo. For two there was only one chair. It seemed to be a single which was turned into a double.
The breakfast The room
The hotel is very nice inside, the staff was friendly and relatively quick to serve you. The hotel was located right in the center of the city, so far everything is a short walk. The hotel appeared clean, it was beautifully decorated with fall decor when we stood there. The rooms themselves were clean with no odors or anything like that. Overall the hotel was a good experience. The hotel rooms were nice but they were a bit small. Our room faced a brick wall so there was no view, nada. When we got to the hotel at 4pm they told us that the room wasn't ready, which was annoying. Aside from that our experience at the hotel was pleasurable.
facility and location the hotel was not in full capacity in low season. the room given to us was all the way in the back next to the dumpster with utilities view. When requested a different room with a more decent view, received the same response of having no other room in the same category and requested higher price for a different room. My reservation was not cheap, and i don't think is fair to be in an unpleasant room when the hotel has available capacity to make its guests´stay pleasant.
Clean and pretty quiet. Close to central station. Efficient and tidy. Good value. Not necessarily a place to relax. More a base to explore the city from.
The position is excellent! 3 min walking to the central station and the main shopping street. The breakfast is perfect, fresh stuff! The std rooms are small but well-organized. I thought the shower impossible but in fact it was more then good!
Great location close to transportation, Tivoli, and attractions. Good breakfast buffet. Staff speaks English. Noisy location. street noise all night long. Room was small even by Europe standards.
No mattress , was a pad instead. No air conditioning. 12 tv stations Was like a motel not a hotel. Doors slamming all night. Bathroom shower not very clean. Never stay again especially at what we paid.
Cute property with great service. Breakfast was lovely. Location was awesome. Beds were firm and comfy. Only minor improvements would be to include a shelf or something in the shower area to hold soap etc.
Location was good. Breakfast was good. Rates were reasonable. Area too noisy. Rooms were extremely hot and a little musty. Free WI-FI didn't work most of the time. Elevator only holds 2 people.
Hotel is under 5 minute walk from Norreport Metro and you can see if from the station! It's 13 minutes or so from the airport, very easy. A safe part of town it's clean, and in walking distance of a number of nice restaurants, cafes and places of interest such as the botanical gardens. You can walk to all the major tourist spots or take the metro. It's a nice quiet area. As for the hotel itself, the staff were welcoming, it was clean and tidy, modern, trendy and eco friendly. We ordered a large room with twin beds as I was staying with a friend. Room size was perfect but you need to ensure you book large or extra large if there are two of you and you are coming from the UK as European rooms are often quite small. You get what you pay for though as the rooms are good value. There are no wardrobes which we didn't mind as it's designed for the city break traveller in mind who doesn't have lots of luggage to unpack. Beds were extremely comfortable I slept 10 hours a night! Bathroom is a wet room which I really liked. The rooms are relatively basic and eco friendly but more than adequate. Would really recommend this hotel! Hard to say what I didn't like it was all great. Would have benefited from tea and coffee making facilities in the room but that's a bit of a luxury so don't expect it. Apparently they are in the process of installing this facility in rooms which is lovely to know
It was convenient, the staff very friendly and welcoming, comfortable beds and great breakfast I think the rooms could do with updating and the heating in the room wasn't very good
The room was beautiful. I liked the dark-colured wood and the nice combination with green. Also nice with a bath tub. The staff was very helpful.
It was clean. Coffee and milk and cups in the big atrium ran out frequently.
great staff, good value, nice fitness facility
The location is very good and the room is okay,