Overview

The Royal Islander - An All Suites Resort
Top Beach Hotel

Kukulkan Boulevard Kilometer 17.5 Hotel Zone, 77500 Cancun, QR, Mexico
+52 998 881 0100

RM 565+

Overall guest ratings

8.3/10 Excellent
Based on 1,632 reviews

Review highlights

  • 8.5
  • 8.0
  • 7.5
  • 5.5

Good to know

  • Professional service
  • Spacious rooms
  • Great shopping
  • Great view

Nearby

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    About

    At The Royal Islander - An All Suites Resort, you can spend time at the beach playing volleyball, plus you'll be just a 5-minute drive from El Rey Ruins. The outdoor pool provides fun for everyone, while guests in the mood for pampering can indulge in spa services. Dining choices include 4 restaurants and the bar/lounge is a great place to grab a cold drink. A poolside bar and a health club are other highlights, and condos offer balconies and pillowtop beds.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Childrens programmes
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Bicycle hire
    • Game room
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Private beach
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Facilities for disabled guests
    • Business centre
    • Laundry facilities
    • Spa
    • Child pool
    • Express check out
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Designated smoking area
    • Wedding services
    • Outdoor tennis
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    Based on 1,632 reviews
    • 8.5 "Location is great."
      8.9 "89% liked the proximity to shopping."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "Good access to the airport, said 100%."
      10.0 "Near to public transport, according to 100%."
      9.3 "Great parking, according to 93%."
    • 8.0 "Breakfast is good."
      8.8 "88% were happy with the price of the breakfast."
    • 7.5 "Good service."
      8.3 "83% found the staff to be very friendly."
      7.1 "71% thought the service was very professional."
      7.2 "72% said the recreation staff was great."
      8.6 "86% were happy with the shuttle service."
      10.0 "100% said the concierge service was amazing."
      8.6 "Lovely pool/beach service, according to 86%."
    • 7.3 "Nice rooms."
      9.8 "98% thought the view was good."
      8.8 "88% thought rooms were spacious."
      7.2 "72% said rooms were clean."
      7.9 "79% enjoyed the balcony."
      9.6 "96% found the kitchenette to be good."
    • 7.1 "High value."
      10.0 "100% thought it was a great value."
      8.8 "88% were happy with the price of the breakfast."
    • 5.5 "Sufficient wellness & sports facilities."
      5.7 "For only 57%, the fitness area was satisfactory."
    • 4.9 "Internet is poor."
      4.4 "56% said the wifi quality was bad."
    • 4.4 "Vibe wasn't good."
      2.1 "79% criticized the unstylish hotel."
      4.4 "56% criticized the plain hotel."
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    Overall rating

    8.1 Excellent
    Based on 799 reviews
    • 9.6 "Wonderful beach."
      8.0 "80% appreciated the clean beach."
    • 7.8 "Good breakfast."
    • 7.5 "Good location."
      8.7 "87% liked the proximity to shopping."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "Good access to the airport, said 100%."
    • 6.7 "Average value."
      6.5 "The price was ok for 65%."
    • 6.6 "Food is average."
      6.5 "The price was ok for 65%."
    • 6.5 "Service is ok."
      5.7 "57% said the reception staff was ok."
      6.5 "Housekeeping was ok, according to 65%."
      6.9 "69% said the recreation staff was ok."
    • 6.0 "Rooms are ok."
      5.0 "Beds were acceptable for 50%."
    • 5.0 "Internet is average."
    • 4.5 "Vibe wasn't good."
      2.7 "73% criticized the unstylish hotel."
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    Overall rating

    8.5 Excellent
    Based on 718 reviews
    • 8.7 "Location is great."
      9.0 "90% liked the proximity to shopping."
      10.0 "100% appreciated the closeness to the beach."
    • 7.9 "Good breakfast."
    • 7.9 "High comfort."
      9.1 "91% thought rooms were spacious."
      7.9 "79% thought it was pleasantly quiet."
    • 7.9 "Good service."
      8.7 "87% found the staff to be very friendly."
      7.3 "73% said the recreation staff was great."
    • 7.8 "Nice rooms."
      9.7 "97% thought the view was good."
      9.1 "91% thought rooms were spacious."
      9.7 "97% found the kitchenette to be good."
      8.1 "81% enjoyed the balcony."
    • 5.2 "Internet is average."
    • 4.2 "Vibe wasn't good."
      1.9 "81% criticized the unstylish hotel."
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    Overall rating

    7.7 Good
    Based on 114 reviews
    • 9.0 "Excellent pool."
    • 8.3 "Location is great."
      8.6 "86% liked the proximity to shopping."
    • 7.5 "High comfort."
      7.9 "79% thought it was pleasantly quiet."
    • 7.3 "Good service."
      8.4 "84% found the staff to be very friendly."
    • 7.0 "Nice rooms."
    • 6.8 "Average value."
    • 6.8 "Food is average."
    • 4.9 "Internet is poor."
      4.5 "55% said the wifi quality was bad."
    • 4.2 "Vibe wasn't good."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Good to know
    "Professional service"
    "Spacious rooms"
    "Great shopping"
    "Great view"
    data provided by TrustYou

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