Emporio Cancun
8.4
| Provider | Nightly total |
|---|---|
| SnapTravel | RM 386 |
| TripAdvisor | RM 390 |
| Expedia | RM 399 |
Good to know
| Distance to city centre | 10.7 km |
|---|---|
| Location rating | 8.7 |
| Nearest airport | Cancun |
| Distance to airport | 11.3 km |
Rooms
Superior rooms
RM 410+
Standard rooms
RM 399+
Deluxe rooms
RM 401+
Double rooms
RM 425+
Reviews
Pros
| "Very clean, great sea view" | (in 89 reviews) |
|---|---|
| "The staff were all amazing." | (in 174 reviews) |
| "Nice modern rooms and nice pools" | (in 232 reviews) |
Cons
| "There is no room service." | (in 13 reviews) |
|---|---|
| "Construction noise during the day." | (in 9 reviews) |
| "There is no room service." | (in 39 reviews) |
Traveller rating
Time of year
Traveller type
Show reviews that mention
| all-inclusive option | in 15 reviews |
|---|---|
| beach and pool | in 354 reviews |
| breakfast buffet | in 68 reviews |
| construction noise | in 35 reviews |
| fantastic hotel | in 184 reviews |
| food was good | in 130 reviews |
| great location | in 107 reviews |
| italian restaurant | in 82 reviews |
| nice room | in 230 reviews |
| ocean view | in 149 reviews |
| room service | in 64 reviews |
| staff was very friendly | in 256 reviews |
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ExcellentMar 202010.0
I want to thank the staff of Emporio with all my heart. During the COVID-19 outbreak we came at the hotel since we were not able to return home. The staff went absolutely out of their way to make us feel safe. All of the employees cheered us up, checked in to see how we were doing. The hotel was fabulous. We got an upgrade to ocean view. The rooms were clean, neat and beautiful. Absolutely no comments on this. A special thanks to Yarr and Raymundo (Jose and Juan). Unfortunately we didn't get the chance to say goodbye since we could finally go home. I hope this message reaches them. You two are such beautiful humans and we want to thanks you from the bottom of our heart! Only a few weeks with the company, but Emporio is definitely not the same without them!! Also, the real Juan from the poolbar - you are amazing! The people made our stay so special. We felt at ease, while in these times it could have definitely been different.
Nothing!
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ExcellentMar 20209.0
Rooms was nice and clean with good amenities. Fitness center is basic but good enough for a weeks' stay, I used it every day. Breakfast is OK, not bad but I definitely had better before. Beach was nice and there is a bar as well. Pool area is also nice.
At the breakfast buffet the staff put the food on your plate whereas I prefer to do it myself. It would have been nice to have coffee every day in the room, but you are only given one serving at the start of your stay. The same with water.
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ExcellentMar 20209.0
Some staff members lacked the hotel's basic information. Poor training...
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OkayMar 20206.0
View from room was beautiful. Room was nice. Beach beautiful.
Food was nasty and I wish they had options for English channels on television. Also, a/c didn’t work very well.
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GoodMar 20208.0
The staff was great and very halpful, the room was new, clean and comfort and the pool/ private beach were beautiful.
The food was not that good, there were no diversed dishes for vegeterians and vegans. I suggest to add dishes with protein for vegans, like fish, cheese, beans etc (especially in the noon and evening meals). The Wifi is not working in the dinning room and in some places in the hotel the signal is very low.
About
Overview
Emporio Hotel & Suites Cancun features contemporary Mexican architecture with the relaxing ambiance that you expect from a beach resort. This resort destination is located on the beach in the main tourist area of Cancun, just 15 minutes from Cancun International Airport. Shopping, tourist attractions, and plenty of activities are nearby this hotel. The resort offers beautiful views from all 400 of the guest rooms, suites, and villas that have been updated with modern amenities and high-tech creature comforts.
The Emporio Hotel & Suites Cancun resort offers plenty of activities and equipment for outdoor use during your stay, including snorkeling equipment, volleyball, golfing and golf clubs, board games, bike tours, water aerobics, dance classes, and more. The hotel also offers Club Piruetas, a kids’ club, which offers childcare along with activities and games for kids’ entertainment. There is a large pool area with a kids’ area, a playground, and tennis courts on the property of this resort, which also features a pool bar and two restaurants. The resort offers an on site convenience store, gym, business center, laundry service, and concierge services. Free on site parking is provided for all guests.
Rooms offer the choice of resort views or ocean views, with select oceanfront suites that include private balconies. All guest rooms include complimentary WiFi, luxury bedding, flat-screen TVs with premium channels, modern private baths with deluxe amenities, and more. Upgraded suites offer additional living space, premium amenities, and better views. The hotel offers an all-inclusive package that includes standard food and drinks, including all a la carte meals, snacks, and local beverages.
Features
8.4 Excellent
based on 4,380 reviews
Location
Beach
Wellness Area
Bar
Things to know
- Clean rooms
- Friendly service
Check in |
15:00 |
Check out |
12:00 |
Cancellation/pre-payment
Policies vary by room type and provider.
Amenities
FAQs when booking at Emporio Cancun
Where is Emporio Cancun located?
Emporio Cancun is located at Kukulcan Boulevard Km 17.5 L-49 in Zona Hotelera - Hotel Zone District, 10.7 km from the centre of Cancún. Museo Maya de Cancun is the closest landmark to Emporio Cancun.
When is check-in time and check-out time at Emporio Cancun?
Check-in time is 15:00 and check-out time is 12:00 at Emporio Cancun.
Does Emporio Cancun offer free Wi-Fi?
Yes, Emporio Cancun offers free Wi-Fi.
Does Emporio Cancun offer free parking?
Yes, Emporio Cancun offers free parking.
Does Emporio Cancun offer free airport shuttle service?
No, Emporio Cancun does not offer free airport shuttle service.
How far is Emporio Cancun from the airport?
Emporio Cancun is 11.3 km from Cancun. Emporio Cancun is 64 km from Cozumel.
Can you bring pets to Emporio Cancun?
No, pets are not allowed at Emporio Cancun.
Does Emporio Cancun have a pool?
Yes, Emporio Cancun has a pool on-site.
Photos
Reviews about Emporio Cancun
Location
Most popular landmarks
- Museo Maya de Cancun 298 m
- Playa Delfines 1.5 km
- El Rey Ruins 1.6 km
- Kukulcan Plaza 3.4 km
- Playa Marlin 3.6 km
- Acuario Interactivo 4.2 km
Cancún travel guide
Learn about Cancún on KAYAK
Getting around
| Cancun | 11.3 km |
|---|---|
| Cozumel | 64 km |