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Spacious hall There was no a welcome coctail as confirmed in the booking. The internet was very expensive. Receptionist not friendly. Small rooms and also the toilets
View on the Danube was really great, provided of course that you pay the extra money for it. Spa facilities were great The location was in an industrial area far from center. The massage services were below expectations.
My daughter and I liked the Spa-area the best. But we also liked the food. Not overwhelming but really, really good. I must say that now a days, one is not used to pay for the use of the Wi-Fi.
good staff,very comfortable spa center,very clean room and the other hotel fascilities
Spa was excellent! A bit far from the city center, but it is acceptable.
JSTV is available.
I like SPA facilities location (distance of the centre of de city)
Location of the hotel is very good, it works for me , nice parking and the food was very good . You need to improve your service
the money spent there was worth every penny! there was a single problem - they have a room on top of a turkish restaurant - and it kept on smelling like turkish food all the time in the room.
Staff was helpful and very friendly. The hotel is in a great place and near public transportation.
Location, price, staff, communication. Definetely will stay again at City Hotel next time when visiting Budapest. -
The hotel is located in very good place: on the one hand is center of the city (10 minutes walking to Parliament, 10 minutes to Margarete Bridge and plus 15 minutes to bath which is not for tourists but for citizens), on the other hand trade center West End for good shopping. The hotel is very clean. It is located in old building. Equipment in our room was very poor: no remote control for TV, no tea spot or tea cups, only several glasses.
Close to the Center
taff is very friendly. The girl at the desk, her name is Katalin, very prof. Best location. Nice clean room.
Excellent choice of breakfast. Very good location and value for money. Problem with AC during our stay.
hotel location, very close to railwail station; breakfast very nice.
The Hotel is of good ballance between price and quality. Not enough light in the room. Very dark
Location, Cleanliness Double room should have one big bed but instead there are two singles which keep moving apart from the middle. Very irritating!!!
The staff was pleasant and helpful. The breakfast buffet was excellent. The guests seemed to be a mix of business people and tourists. We had a nice view of the plaza of the theater across the street.
the location and parking facility
The room was quite nice and clean, not far from tram and subway stations, and also close to Danube and the congress building. The service of the breakfast could be better.
the room was wonderfull, no complaints of any kind everything was ok
- could not make long distance calls (we were told we could when we purchased the stay) - Room service: we were told that the full menu was available until 10pm, but it was not. On top of that, not even the full 24 hour menu was available (only two options were available due to lack of a chef apparently) - TV did not have any movie rental options (or english options) - wake up call was an HOUR late (could have resulted in a missed flight)
Modern space, good location, helpfull staff, pleasant atmosphere. small, few facilities
Modern stylish hotel in very good location.
excellent location,but noisy sometimes noisy,
it is a good hotel, very good value for money, great breakfast the room was quiet, but there was a constant noise for a machine on the hotel, all the time
Friendly staff, clean rooms, cheap
it's comfortable and the rooms are very good no restaurant and a welcome drink of champagne was offered but it took the hotel 2 days to restock their champagne!
Helpful staff, good price, good facilities in room and in the hotel generally, close to metro station.
Apartment was very clean. The staff were very helpful and polite - all appeared to be enjoying their respective jobs. The swimming pool and gym were excellent. Breakfast was comprehensive and very good. Very easy to get into central Budapest on the metro. The location was quiet. Modern hotel with relaxing atmosphere - would book again. The jacuzzi and sauna were not working. The TV was a little old in our apartment.
Huge, clean appartment,high standard equipment, beautiful swimming pool, nice fitness, friendly staff, good garage parking.
We could not believe how huge the Room was( We booked the Superior double room)! It was unbelievably comfortable and clean. Even though it was right downtown, it was very quiet! The breakfast buffet was good but might have had a few more things for selection. This would be my only negative for the Hotel. The security parking was perfect and only cost a few Euros more. The Staff were very nice and helpful. I highly recommend this place to anyone and will definitly try to stay there again on my next visit to Budapest. By far the best hotel experience I have had in this city and I have been there about eight times. Not really something we didn't like but it is rather interesting trying to find the Hotel because of the side streets but this is typical for Budapest.
Fast service. Whenever I need something, I get it or an update immediately. None.
Complete appartment included washmachine! none.
The staff is very attentive and cooperative. Rooms and pool area are nice. We had a very nice surprize from them when we arrived.
Room was spacious and very beautiful
Great location and friendly staff
We were impressed with the comfort,cleanliness and efficiency of the Hotel and especially enjoyed the Sydney photographs on the walls. No
Good location, nice view from the room, acceptable price
The hotel is sited near the city center and the sights. It is possible to walk from the hotel to the most of the sights of Budapest.
nice room, facilities Very bad that the window of the room could not have been opened!
Novel experience nice setting,, would have liked river view, although should have asked for one when booking. Was further from Margaret Bridge than we thought, therfore tram stop a bit of a way, other than that, it was very nice.
it is a surprising accomodation, you can stay in a boat, but you are not in a cruise; it would be the right place for very romantic people!!!!
We loved the location on the Danube. How could a hotel not have sheets that fit the beds?
The breakfast was amazing! And so were the city views. I thought that the staff could have been a bit more friendly.
It was a quiet and clean hotel. The front of house staff were excellent but bar, waiters and cleaners were quite rude.
Convenient and unusual location (on the water). Parking between 7pm and 8.30am in the streets of Budapest is free. Basic rooms are very small and shared shower/toilet. Pay the extra few euro for nicer accommodations.
Reception very friendly and helpfull The bar closed at 10 pm every night
the idea of actually staying in a hotel on the river. public transportation to the boat is inadequate.300meter walk to the boat with luggage can be tiresome.
Location a 5 minute walk from Metro, shopping mall and StarBucks. No curb appeal.
We have stayed in this hotel during 3 days. Excellent hotel!!! Very good location, nice breackfast. Great value for this money. Sometimes we have dificulties with opening and closing of doorlock.
Great breakfast,near all public transport
Close to metro station and close to city center. Friendly staff, but nothing more. Hotel built on power substation. Two first floors are occupied by huge transformer, reception is on third floor. Whole building hums because of transformers, almost impossible to sleep because of noise. Breakfast room very tiny and assortment is poor. Inroom TV screen is smaller than my laptop. Surroundings of hotel is very dirty a lot of litter and people on dose sleeping almost on the front door in the evening, because of that the front door is closed all the time, you need to ring every time. Hotel staff asked to pay for minibar beer I didn't consumed.
Comfortable room with nice furniture and gorgeous clean bathroom. They have everything in the room but no kettle. So I needed to ask the receptionists to make me tea at night. but they are very nice and helpful. I enjoyed staying here. Breakfast room is too small for the all guests in the hotel. If you manage to stay at the 4th floor, you can grab your morning coffee and breakfast plate to your room.
+Good location: 200m away from metro/west railway station, convenience link with attractions. + very supportive hotel manager and staff: payment should be converted into huf if you pay by credit card. However I don't want to keep any huf cash when I leave Hungary, the manager is very helpful to split the payment for me which is very inconvenience for them. + big and clean room, the room I stayed is 18 sqm.
Free breakfast, clean and comfortable. Short walk from train station. The breakfast selection was very limited. The wireless internet didn't exist the 3 days I was there, and the staff claimed it was broken.
price / benefit ratio, breakfast, spacious room, TV, difficult to find, a lot of one-way streets in the area
Very Nice Hotel, the transports are really near but you can reach the center by 15 minutes walk.
Pleasant and helpful staff. Cleanliness of room and excellent bathoom. Would be happy to return there again in the future Everything was fine
Nice and obliging people. Good central location but quiet. Nice decor in the room, high ceilings and big windows. The bed sheets were a bit rough.
The room was spacious and nicely decorated. Was easy to find and very friendly with English spoken. Nic breakfast
Beautiful and clean room furnished with taste. Very good location (close to various public transportation lines and near a big mall). The owner of the hotel speaks well english and german and was very helpful and kind. Price was ok. Hairdryer, microwave and mini bar which were listed as included in room facilities were missing. More different kinds and sorts of food for breakfast would be great (f.e. 2-3 sorts of cereals and 2-3 sorts of salami and cheese). Too soft bed and pillows for our taste.
Hotel's and rooms decoration is awesome, very cozy atmosphere, the staff is very friendly, nice breakfast.
A new place but very friendly, good location, and a great standard of furnishing Hard to find as no sign outside !
Good location, close to central train station and easy to go anywhere else. Quite, clean, cozy, we like it very much. Coffee is so so.
Very nice accomodation (art nouveau rooms with very good and tasteful furniture), excellent location (close to various public transportation lines and to the centre), good breakfast, nice discussions with the owner in English and German
The staff were very friendly and genuine. The guest house is newly openend and there is a few teathing problems with the plumbing!
Spacious clean room, well connected to all sightseeings in Budapest Shabby entrance in the building, breakfast room a bit gloomy
Very individual spacious and large rooms - very clean! Timmer, the receptionist was very friendly and helpful (Thanks again, Timmer!). Good location near metro and Nugaty station. Parking in the street possible. Breakfast included with decent orange juice (that is not standard!). I know what is offered is standard in most locations but I would appreciate some more choice in breakfast. Eggs, bacon, etc. Not a must in this price category, certainly but it must be a unique variation from the average.