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The staff was friendly and hard working. The breakfast was great and kept me full until supper time. The room was spacious, clean, and quiet. Enjoyed using the treadmill in the fitness center. With today's strong US dollar, you can live like a king in Budapest at the K+K Hotel. Nothing worth mentioning.
convenience, cleanliness, modern, good breakfast
The receptionists were generally VERY helpful, including one who worked the phone for ten or fifteen minutes and got me an incomprehensible deal on a personal day trip to the tokaji wine region, picked up and dropped off at the hotel, with tours of three vineyards and tastings with the nicest guide ever, scheduled less than two days before the trip. This wad a highlight of my stay in Hungary. They also let me extend my stay for two additional nights jist the day before my scheduled checkout, although the cost of the room went up rather significsntly (it was very cheap to start, though, considering the quality of the hotel). The typical hotel provisions to the room are rather minimal though (soap extremely tiny, no slippers, only one box of tissues), so I found myself asking for things at the front desk a lot, which made me feel a bit awkward.
Excellent location. Very close to metro and busses. Quiet location just off main street. Steps from opera house. Room was very nice . Comfortable bed, clean. I was on first floor and the view was of wall. Not a problem as I did not spend much time in the room. The breakfast was excellent with great variety. Staff helpful and friendly.
Nice modern hotel, good location close to St. Stephen's basilica. The breakfasts were good.
Staff was very helpful and nice location. Pullout bed wasn't bad
The bed and staff were very helpful/friendly The smoking. Everywhere you went you could smell cigarette smoke
Great hotel! Clean and right in the middle of Budapest (the opera house is literally right next door). Front desk (Agnes) was very helpful and accommodateing. Breakfast was nice as well. Would definitely return. The room key system is a little strange, not bad, just strange.
Location Not so new furniture in rooms, still very nice and modern bathrooms.
Excellent location right in the city center. Beautiful, clean lobby, refurbished rooms, very helpful staff. Probably the most comfortable stay I've ever had in a city. -
The hotel is very comfortable and perfectly located in Pest. Having a gym and cable internet is very convenient.
Excellent Facilities,great location
The room was really Spacious and the access to the mall was really amazing
Clean, quiet, and comfortable.
I really like the location as I wanted to do some shopping and go on the tram with my children. The bathroom wasn't very clean, especially the bath tub (found quite a bit of hair and fluff in it) and my pillow smelt a bit smoky, but I would go back again!
Very good hotel.
The only good think is the location to shopping The cleaness in room is very poor they have no enough towels.
it's not a 5* Hilton Hotel but 106EUR / night is a fair price fot this hotel.
The staff at the Hilton Budapest City was extremely helpful; from directions, to calling taxis, they were super helpful. Will stay there next time and recommend to friends.
Breakfast.Location. Room.Overcharge for internet,phonecalls.
close to the center of town and to a mall. could not get wi fi and the guys in the front desk didn't know how to help which was very disappointing!!
The hotel was centray located and really easy to access. The staff were great and the rbeakfast was very good indeed. The rooms are clean, bright and comfortable. I had a really pleasant stay here. No, not at all. Everything was very nice and I had a great time there. It has a business feel but this did not put me off.
everything was great, especially breakfast))) CRT-TV looks like antiquity. for two people must be two sets of bath tackles
Good staff and good rooms We were put in to a smoking room at first despite asking for non smoking. Had to complain strongly to get moved.
helpful staff, excellent location, 24 hour open market nearby, very clean and newly furnished room
The location is fine, very close to everything The staff very rude, i never would stay in this hotel again
The staff in the reception can be more frendly, and they was no good to help with informations. And more smiling.
There are many positive moments. It was reflected in the previous answers Repair of road near hotel:)
Very good location in centre of Budapest- ideal for access to places. Good staff and very clean. No kettle in room and no reception area. No toast for breakfast.
Free and fast internet, good spa facilities (sauna, jacuzzi), friendly and helpful staff, fulfilled all requests quickly. Good breakfast. Central location. Cleanliness could be a little bit better
Very friendly staff, good location. It was a surprise that I could use the sauna and jacuzzi for free.
The staff here were super nice and helpful. The location is perfect, located in the center of the city and walking distance to most places. The included breakfast service was also fantastic. I highly recommend this hotel to anyone visiting Budapest. Super value!
The location of the hotel is fantastic, in the middle of Budapest, facing a small street. It's a small hotel, the room was good and clean, staff was friendly and helpful. Can totally recommend this hotel for short stays in Budapest. The shower curtain in the bathroom was dirty, but otherwise the room and bathroom were clean.
Beautiful and spacious rooms breakfast finished at 10 am.
Very friendly and helpful staff, beautiful hotel in a good location. Nice breakfast.
Great central location, excellent value and very clean. Perfect for a weekend break in Budapest.
Staff was very professional and helpful. Room was very nice. Rooftop terrace wasn't as nice as the pictures.
I liked the design and location very much.. The breakfast room was a small. They had only a white bread.
The hotel was so central, clean and modern, yet comfortable and relaxing too. We had problems adjusting the powerful heating.
We had a aclean, sterilized room with the most comfortable bed ( memory foam) and spotless bathroom...the design is tasteful . did not have that usuall hotel - feeling...excellent location, and relatively late check out. the Hotel has an open air corridor and the hotel building is attached to other buildings and from the corridor we could right see into their offices ....
There's a kitchenette in the room and very well stocked with cutlery and crockery. we didn't cook but did make use of the wine glasses and bowls. The location is quite good, esp. for those who want to do shopping in expensive boutiques, like LV, Gucci, Prada. but if you want to do lots of cheap shopping, it's really not the place. At the time we were there, there seems to be many trainees, hence, we weren't able to get proper advice or recommendations on restaurants or shopping around the hotel. Also, the bathroom is just too small. i suppose that's to make up for the kitchenette.
This is the best "value for money" I ever get. Hotel is really comfort with very polite staff and very good position. You need less then 10 minutes by foot to Deak Ferenz Square. I also have to mention breakfast, it was amazing. Hotel don't have parking place, but that wasn't a problem for us because in the street several meters from the hotel entrance is free parking.
Clean, big room, good breakfeast, jacuzzi and sauna! Verry friendly staff!
Excellent value for money. My apartment was fully equipped which included a kitchen extension. Nice, modern design. perfect for a weekend in town. The only minus goes for the lack of safe in the room despite the fact the hotel's website assures they are provided. I guess I must have been unlucky then. One shall better ask at the reception.
Perfect location near Opera. Friendly, good English-speaking staff. Good breakfast. Room service was a bit slow with responding.
Location, room size, reception staff Poor breakfast, breakfast staff, room decoration too dark, no way to block sunlight in the morning
The hotel is very comfortable, great location in the centre and very good service. The hotel is on quiet place, so you can enjoy your stay in the city in the centre without the noice from the street. We stayed in this hotel already 2 times and we will surely come back.
Friendly and courteous staff, very good location, comfortable accommodations, good food. Should receive the fifth star.
Staff were very friendly and helpful Breakfast was a little expensive At the wrong end of Andrassy Ut.
Quiet hotel and neighborhood; large, comforatable suite and large bathroom; helpful and friendly staff No dresser or shelf storage in room; poor breakfast for the high price (they need to learn how to cook bacon); ultra-modern decor in dining room carried over to constantly playing "new age" music, not to my liking
The staff was helpful, the room was nice and clean. The location near the Széchenyi bath was fine, the metro was near and easy to use. The location far from the river, the breakfast was very expensive and not special, hotel didn't have personality, a business hotel
The service was superb but unobtrusive - for example they prepared a fresh espresso for me a 0515 departure because the restaurant was not open so early. They also arrange for a car and provided good advice on restaurants and touristic locations. The hotel room was really nice and comfortable plus the hotel is in an outstanding neighborhood plus only 150 meters from the metro stop. The internet connect was slow (free).
Very helpfull andd comunicative staff. Overpriced breakfast, small lifts.
Helpful staff, excellent rbeakfast, comfortable rooms no gym
Location of the hotel is superb. I liked the quietness of the area and very frendly service.
When I arrived, they told me I've cancelled my booking, which wasn't true. Perhaps something went wrong with booking.com? Breakfast wasn't as mentioned on booking at 18 euro's but 22 euro's. When I finally payed my stay they told me the price in euro's while the invoice was in HUF. Finally the price was 25 euro's higher than they told me.
The staff was extremely kind and helpful. The rooms were very clean and had windows that opened and a balcony.
The beds were especially comfortable. The rooms were very clean. The hotel is only one block from a Metro stop and convenient to ATM's on the way there. There are lots of restaurants just across the way. The windows are not safe. They can open wide, even though we were on the 8th floor. We wanted to just crack them for some fresh air, but it was too scary!
Location only........nothing else Breakfast was ok, room are very old without any maintenance, bathroom was very low standard, and room cleanness was much below average... reception looked ok but rooms are away from ok. will not recommend unless you are after location and nothing else
Our proximity to the places we wanted to see ; the park like setting on Jokai!! Nothing major.
Good location, close enough to main train stations and city centre. Clean room. Decent enough breakfast. Although the breakfast was good the coffee was absolutely disgusting.
Instead basicaly equiped, the hotel is excelently situated in the hearth of the city, 200 m from Opera house.
Great location and free private parking space.Nice stuff.
Convenient location. Good breakfast. No shower curtain in bathroom.
The hotel is unique in its style and its decor and the feel of the hotel is very welcoming It was a little difficult to find, but once fouind provided a good base for exploring Budapest.
Good staff with kind attitude. Good restaurant and good front office with fast reply on e-mails. Arranging Taxi pickup from the airport. Early leave with extra service concerning coffe and sandwiches before breakfast-time. Very good.
the friendlyness of the staff
Great Service, correct staff, good atmosphere, very good overall!
excellent stay, the most helpful staff I have ever met. The staff went out of there way to help you find your way around. Breakfast was excellent. no
great hotel in central Budapest. Rita, the daytime receptionist, was extremely helpful and very nice.
The location of this hotel was great walking distance to almost everything. Quirky room decor and friendly staff. A bit too noisy due to traffic outside and also too warm in the rooms only option was to leave window open all day to cool the room and close at night to try and block out the traffic
This hotel is fantastic. It has more charm than any hotel Ive ever stayed in. I highly recommend it to anyone who wants to stay somewhere cool in Budapest, and not a boring chain hotel. It's location is good, the staff were fantastic, and everything was spotless. Also, the atmosphere is great. I stayed in the Al Capone room, which is apparently the best one in the house, and I would have to say it was perfect.
Its central location and friendlyness of staff. Its a hidden gem!
The staff was very nice and the atmosphere was kind of mysterious and dark :) The breakfast starts at 7.30, it´s a bit late.
Perfect location. Exelent for short visits when you do not need nothing beside clean room with bathroom. very poor breakfast
The room was clean, the staff at the reception were polite and helpful.
Location is excellent,quiet with no noise disturbance. Staff very friendly and helpful. The only problem was there was no holder for the shoeer head in the bathroom.
Hotel location is perfect. Room cleanliness was excellent. Breakfast could contain more choices.
Clean, brand new, perfect location, friendly personnel. Breakfast was very simple. More than expected.
The Residence Izabella was in an excellent location. The one bedroom apartment we had was very spacious. We loved coming home to it, The convenieces in the room (dishwasher, stove, refrigerator, microwave, air conditioning, and washing machine) made our stay even more enjoyable since we had been traveling for almost a month when we arrived in Budapest. The staff was extremely friendly, helpful and responsive to all of our needs.The only thing I could think of to improve it would be to have a few more pots and pans for the kitchen area. There was nothing we did not like.
Location, service Poor breakfast
Large and very comfortable in a quiet location It was a little further from the city centre than I expected but my mistake (15 -20 mins walk)
Roomy enough for three travelers. Excellent front desk. Free use of washer/dryer. Kitchenette.
This was a great place for us to stay. We had a one-bedroom apartment/suite, which was nicely stocked and comfortable, kitchen with everything, dining table, sitting area, etc... Even free washer and dryer/ We weren't aware that there is no daily maid service as in a normal "hotel", but that wasn't a problem for us, in fact, we liked sleeping in. They still emptied trash and checked in.
Very nice stuff, clean, green and very well maintained patio, and many others Did not change the towels during 3 days
I liked everything! High quality and corpulent furniture and clothes in the appartment. Everything is comfortable, with very good taste and functioning properly. I found everything what is needed for family stay for long or short period.The staff did his job beyond requirements, e.g. he helped me with taxi that we (not he) called. After check out we spent evening in the hotel's lobby but our requests were fulfilled as if we were continuing our stay! Absolutely nothing!
The staff, were always there for us, very friendly and helping practically nothing, . everything was great.
The location is ideal, just a few metres from Andrassy Utca and all the sites, bars and restaurants of Octogon. The staff are incredibly helpful and will even arrange an airport transfer for you. The rooms are spacious, comfortable and very well equiped - even the WiFi is free.
The reception were extremely helpful and welcoming and the location was very central and near an excellent patisserie. The bed was very comfortable and we slept like babies every night. Even though there is a strict no smoking policy the room smelt slightly of old smoke.
Location is exellent, room is very comfortable,also they fullfilled all our previous requests(written in the reservation form) Constant sounds in the court even with closed window,no silence unfortunately....
Competitive room rates and excellent facilities with clean and comfortable rooms. Good and well behaved staff. The coffee/tea bags was not sufficient for two members in a room. May kindly provide more items for two occupants.
location; room service staff was good and breakfast good the pillows smelled and should be changed long time ago; the room had an old and dusty feeling; the windows couldnt be opened because they were locked; towels were thin, should be changed.
The pool is smaller than what appears in photos.
Staff were good enough. The location is very good. Easy to walk to get some drinks, buy toiletries, and some restaurants and nightclubs in the area. You can walk to Danube from here. Awful little hotel room. Fan didn't work. Not the worst situation as we were out for the most part but this was advertised as a four star hotel and I might as well have been staying at a motel 6. Maybe it was just our room but felt very crummy and not a great room.
Pleasant lobby, bar area, breakfast
It had the best offer available price wise and was relatively close to the city center The rooms where small, old, bed was to small...old cathodic tube television...room service was inexistant for for food
Wifi was free and in the room, but it wasn't very fast, and had some trouble connecting to my work for emergencies. Lobby cafe was open until 11pm. Housekeeping staff don't understand the "Do not disturb" sign.
The geographical place in B. No
We enjoyed our stay at the hotel. The staff was friendly and serviceminded. No
The hotel was in a reasonable location, relatively close to all the major attractions of Budapest. The hotel clearly does not take 'non-smoking' seriously - the non-smoking room - in fact, the entire 'non-smoking' floor - was as dirty & smelly as some of the cafes we visited. There is no such thing as 'non-smoking' areas in this hotel!
Nice hotel for business traveller with good quality.
The hotel is very modern and super clean. Breakfast was always very good. Hotel is also in a good location.
Clean rooms, friendly and helpful staff, good location. The Wi-Fi in the room did not work well at all. It was slow and Skype calls were impossible. I booked the room specifically because I needed to tend to some business back home, and this made it quite difficult.
The location is great, very close to all major attractions. The cleanliness and presentation of the room added to our experience as did the very good heating (which is much needed when staying in Budapest during winter). The cable internet connection was very quick. The staff were very friendly and helpful and were more than happy to hold our bags for us after checkout as our departure from Budapest was scheduled for later in the day. The room although adequate for the price paid was on the small side.
The hotel was very good, we stayed there two nights and I surely recommend this hotel to those who go to Budapest.Optimal positions, near two central metro stations (Arany Janos utca and Oktogon).The staff was very helpful with us and speak english.The room was clean and comfortable, everything was new.
I like the modern interiors of the hotel, its bedroom and bathroom. Good breakfast. Location is quite far from the major tourist spots.
the room was very clean. very good location (3min walk from Opera or StStephens basilica, 10min for Parliamnet/river). the hotel was very noisy. i could hear people walk/talk in the corridor, and also people talking or using the bathroom in the next room.
very nice and spatious room, very confortable stay
It's convenient to go to the opera house, and it's close to public transport. It offers a wide choice of TV channels, with many languages to choose from. Also, it's good to provide free wired internet services (one needs to borrow a cable from the reception desk, with no extra charge or deposit).
Very good hotel in a great location.
The staff were very friendly and all spoke good English also very helpful Rooms nice The bar needs lacks character and hence lacks customwers
Friendly staff, convenient location, quaint building, good breakfast.The staff even provided a complimentary bottle of champagne for my wife's birthday. No safety deposit boxes in the room or at reception although there was the use of the hotel safe
Central location, helpful staff, clean room, good breakfast room Room could use more decoration- pictures on wall, color
i loved the comfortable pillows and big bed.also the proximity to opera and metro very few toiletries and when you travel hand luggage with ryan air ,you cant carry them
Spacious and clean room, beautiful building inside, central location, close to historical buildings, restaurants, bars & metro, free internet in room. Strong smell of cigarettes in corridor
friendly, helpful staff; quiet, non-smoking, spacious room; great breakfast buffet;convenient location - we had never been to Budapest before and didn't really know before we arrived that this would be such a great location. We would highly recommend this hotel.
Location. Free breakfast was very nice. No problem.
The hotel offers very spacious rooms with pleasant view of an inner yard. The breakfast is more than sufficient. Location is best!
Excellent location, safe, clean, quiet. Easy access for public transportation, and walking. Staff always helpful but not intrusive.Nice fresh breakfast every day. Some info about what the neighbourhood has to offer like a drug store grocer would be helpful.
Perfect location for tourists in Budapest. The A/C-unit did not have sufficient capacity. The room located towards the street had to much noise to keep the windows open at night. I.e. very hot in the room at night.
We thought the hotel was charming. The inner courtyard that we viewed from our window was lovely. The breakfast room had character and the buffet was excellent. The people at the desk were very welcoming and extremely helpful, especially when we had to catch a taxi at 5:30 a.m. for the airport.