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Petit Palace Arana
Best WiFi

Bidebarrieta 2, 48005 Bilbao, Pais Vasco, Spain
+34 944 156 411

RM 222+

Overall guest ratings

8.0/10 Good
Based on 4,485 reviews

Review highlights

  • 9.3
  • 9.2
  • 4.4
  • 4.4

Good to know

  • Great reception
  • Friendly service

Nearby

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    About

    Welcome to the official website of the Petit Palace Arana Bilbao Hotel: our charming hotel in Bilbao city centre. Located a few metres away from the Arriaga Theatre, between the old town and El Ensanche, this is the perfect place for families, couples and business travellers looking for comfort and elegance during their trips.

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    Petit Palace Arana

    Amenities

    • Parking
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Concierge service
    • Cribs available
    • Laundry facilities
    • Laundry service
    • Bicycle hire
    • No smoking
    • Cable or satellite TV
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Storage available
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    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    Based on 4,485 reviews
    • 9.3 "Internet works perfectly."
      9.2 "92% said the wifi quality was great."
      10.0 "100% thought it was a great value."
    • 9.2 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.8 "88% said the reception staff was great."
      9.5 "95% thought the service was very professional."
    • 9.1 "Terrific location."
      9.3 "93% liked the proximity to sightseeing."
      9.9 "City centre within easy reach, said 99%."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% thought it was easy to get to the train station."
      9.5 "95% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.7 "Breakfast is good."
    • 6.1 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
    • 4.4 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
      1.3 "87% thought the facilities needed updating."
      4.6 "54% found the grounds unpleasant."
      2.7 "73% complained about the elevator."
      2.2 "For 78%, the lobby entrance was sub-standard."
    • 4.4 "Bar is not good."
    • 4.2 "Rooms are not good."
      2.3 "77% complained about the bathroom."
      3.7 "63% said rooms were small."
      1.3 "87% thought they were poorly maintained."
      1.5 "85% had problems with the shower."
      1.3 "87% found problems with the furniture."
      2.5 "For 75%, the rooms looked old."
      3.1 "69% criticized the small bathroom."
      2.5 "Air conditioning was criticized by 75%."
      2.1 "79% said the bathroom was dirty."
      1.0 "90% thought the tv was sub-standard."
    • 4.1 "Not very comfortable."
      3.7 "63% said rooms were small."
      2.1 "79% thought it was too noisy."
      3.1 "69% criticized the small bathroom."
      2.5 "Air conditioning was criticized by 75%."
    View all review categories

    Overall rating

    8.0 Good
    Based on 3,184 reviews
    • 9.3 "Internet works perfectly."
      9.4 "94% said the wifi quality was great."
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.7 "87% said the reception staff was great."
      9.4 "94% thought the service was very professional."
    • 8.9 "Location is great."
      9.2 "92% liked the proximity to sightseeing."
      9.9 "City centre within easy reach, said 99%."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% thought it was easy to get to the train station."
      9.4 "94% liked the proximity to shopping."
    • 8.8 "Breakfast is good."
    • 6.0 "Average value."
    • 4.9 "Not very clean."
      4.5 "55% said rooms were dirty."
      2.1 "79% said the bathroom was dirty."
    • 4.1 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
      1.1 "89% thought the facilities needed updating."
      4.9 "51% found the grounds unpleasant."
    • 3.5 "Not very comfortable."
      2.7 "73% said rooms were small."
      1.8 "82% thought it was too noisy."
      2.9 "71% criticized the small bathroom."
      2.2 "Air conditioning was criticized by 78%."
    • 3.5 "Rooms are not good."
      2.3 "77% complained about the bathroom."
      2.7 "73% said rooms were small."
      1.2 "88% thought they were poorly maintained."
      4.5 "55% said rooms were dirty."
      1.4 "86% had problems with the shower."
      1.1 "89% found problems with the furniture."
      2.9 "71% criticized the small bathroom."
      2.8 "For 72%, the rooms looked old."
      2.2 "Air conditioning was criticized by 78%."
      2.1 "79% said the bathroom was dirty."
    View all review categories

    Overall rating

    8.1 Excellent
    Based on 807 reviews
    • 9.2 "Terrific location."
      9.8 "City centre within easy reach, said 98%."
      10.0 "Near to public transport, according to 100%."
      9.4 "94% liked the proximity to sightseeing."
    • 8.7 "Great service."
      9.8 "98% found the staff to be very friendly."
      9.5 "95% thought the service was very professional."
      8.8 "88% said the reception staff was great."
    • 8.5 "Breakfast is good."
    • 6.0 "Average value."
    • 6.0 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
    • 4.3 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
    • 4.0 "Not very comfortable."
      2.0 "80% thought it was too noisy."
      3.5 "65% said rooms were small."
      3.0 "Air conditioning was criticized by 70%."
      3.0 "70% criticized the small bathroom."
    • 4.0 "Rooms are not good."
      2.1 "79% complained about the bathroom."
      3.5 "65% said rooms were small."
      1.4 "86% had problems with the shower."
      1.5 "85% found problems with the furniture."
      1.6 "84% thought they were poorly maintained."
      2.2 "For 78%, the rooms looked old."
      3.0 "Air conditioning was criticized by 70%."
      3.0 "70% criticized the small bathroom."
    View all review categories

    Overall rating

    8.0 Good
    Based on 493 reviews
    • 9.2 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.6 "86% said the reception staff was great."
    • 9.1 "Terrific location."
    • 8.7 "Breakfast is good."
    • 6.3 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
    • 4.1 "Not very comfortable."
      1.8 "82% thought it was too noisy."
      4.0 "60% said rooms were small."
      2.2 "Air conditioning was criticized by 78%."
    • 4.0 "Rooms are not good."
      4.0 "60% said rooms were small."
      1.2 "88% thought they were poorly maintained."
      2.2 "78% complained about the bathroom."
      1.8 "82% had problems with the shower."
      1.1 "89% found problems with the furniture."
      2.2 "Air conditioning was criticized by 78%."
      2.4 "For 76%, the rooms looked old."
    • 3.9 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
    View all review categories
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Great reception"
    "Friendly service"
    data provided by TrustYou

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