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110 East 2nd Street, Austin, TX
0.5 km from
The location was awesome, the staff was super friendly and very accommodating, the room was clean and had an amazing view of downtown. Overall it was perfect for a couple of girlfriends and I to getaway and explore austin. One thing that I didn't like was that the pool was extremely crowded every day and night that we were there. There was barely room to get IN the pool (you were pretty much shoulder to shoulder in there) let alone find a chair to relax on because they were all taken. We were really excited about the pool too but turns out it wasn't so relaxing. That's my only complaint tho, this hotel was amazing so I can't blame everyone wanting to be there and to enjoy the pool as well.
Hotel decor was contemporary & swanky. Hotel & pool area are overcrowded with 20-30 yr olds partying in Austin for the weekend. Spa is very disappointing. It was very obviously an afterthought. Bed linens were not what JW brand is supposed to provide - they were Courtyard level (check the tags!)
Our room had a nasty smell in the corner and made it difficult for the person sleeping there to comfortably sleep.
Unfriendly staff, Broken elevator Charged my for dinner rolls when they forgot to put them in my to go bag that I was taking to my room
Beautiful, chic, modern and clean hotel in fantastic location surrounded by bars and restaurants in downtown Austin. Half of the staff were extremely helpful and the other half were either no where to be found or extremely uninterested in assisting with anything you needed.
Beautiful room, view, facilities Construction pounding all morning, room never cleaned!
Location, location, location. Dirty Sixth was super accessible. The furniture was a bit dirty. The refrigerator, for example, was super filthy, like it hadn't been cleaned.
No phone in room. Smelly hotel throughout. Dirty elevators and one no in service. No dishes in room have to go to front to pick up. Location was great! Clubs are walking distance.