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Location, services and hotel staff are excellent.
location, every day cleanliness, breakfast noisy at night in the street, cold inside as window isolation is not good
the staff was always helpful and made us feel welcome in more ways than one can imagine.
Excellent location - best in the city, good breakfast, the size of the hotel guarantees a lot of privacy In the end I was chared a price bigger than the one guaranteed on this site.
The hotel is very nice, lovely big bed, nice breakfast This hotel overlooks the central square, it is very noisy not recommended for light sleepers, noise from 5 a.m. to 12 midnight
Location and the staff No
The location of the hotel is just perfect! Main square, pedestrian area, shops, coffee bars, simply everything is at the visitors easiest disposal. Everything was perfect.
Hotel is situated exactly in the centre of Zagreb. Very clean and well furnished. Price reasonable. Personnel very friendly (very good English). Breakfast-very good choice of self-service bar.
The location of the hotel is excellent and some of the rroms is refurbished
Excellent location for everything except arriving by personal car.
Good location if travelling without car Room had unpleasant smell coming from bathroom and flooring was noisy. No possibility to alter heating of room - sometimes it was cold. Possibly due to cold weather outside dining-room was wintery as well.
Close to the sights we wanted to see. Nice and helpful staff.
It would be hard to be more central Zagreb than that... and the staff, in our case anyway, were not simply staff, they became friends.
The location is superb and the staff (almost all of them) extremely helpful! The facilities are a bit worn, but if you don't expect luxury it's ok. And the location makes up for any defects!
The place where the hotel is great Everything was fine.
the breakfast saloon is decorated very nice; breakfast meal was good and various the hotel is situated on a pedestrian street / no auto access; a little bit of distance for carrying the luggage from the parking
The staff is very friendly and helpful, they are really very nice people. The hotel is in the center of Zagreb.
Very warm and attencious staff Nothing in the mini-bar; old beds.
The location was perfect, just below the old town. The staff were pleasant and helpful and we were given a small suite, although we only booked a double room. Excellent value. The guide book recommended the hotel restaurant, but unfortunately this has now closed.
If I am correct the hotel is the oldest hotel of Zagreb. The hotel is clean and the people are friendly but for me it was not what I expected as I was looking more for a business hotel. The hotel did not have an elevator, the parking is 5 minutes walking and you cannot get to the hotel with your car as the street is a walking street. Also the hotel is hard to find as it is located in a old shopping mall. Personally I would advice this hotel to tourists who want to be in the centre of the city without having to pay a high cost.