Overview

NH Canciller Ayala Vitoria
Best Food

Ramón y Cajal, 5, 01007 Vitoria-Gasteiz, Pais Vasco, Spain
+34 945 130 000

RM 301+

Overall guest ratings

8.5/10 Excellent
Based on 2,929 reviews

Review highlights

  • 8.4
  • 8.3
  • 6.4
  • 4.7

Good to know

  • Comfortable beds
  • Near city centre

Nearby

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    About

    The NH Canciller Ayala Vitoria hotel is in a top location in the heart of Vitoria. The hotel is set in one of largest buildings in the city and is close to the commercial and financial districts. It also overlooks the Cathedral, Plaza de la Virgen Blanca, the City Hall, and the Basque parliament headquarters.  There are 173 modern rooms at NH Canciller Ayala Vitoria. The decor is contemporary, with a grey, black, and white palette and hardwood floors. Each of the rooms offers a sitting area, a choice of pillows, and free Wi-Fi. Family rooms are also available. The daily breakfast, with its wide variety of dishes, including made-to-order plates from our cooking station, is sure to leave you satisfied. For that extra energy boost, we have freshly brewed coffees and teas as well as freshly squeezed juices. Later in the day, you can enjoy our international menu along with Basque favorites at the Quejana restaurant. If you are looking for something less substantial, the lobby bar serves light meals and drinks in a bright warm atmosphere. For functions and events, there are six rooms for up to 250 people, with catering services, coffee breaks and technology equipment available upon request.  

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    NH Hoteles

    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Internet
    • Currency exchange on-site
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Concierge service
    • Laundry facilities
    • Cable or satellite TV
    • Air-conditioned
    • Babysitting/child care services (surcharge)
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    8.5 Excellent
    Based on 2,929 reviews
    • 8.4 "Breakfast is good."
    • 8.3 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.1 "81% thought the service was very professional."
      8.0 "80% found the restaurant service to be one of the best."
    • 8.2 "Location is great."
      9.8 "City centre within easy reach, said 98%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.8 "Tasty food."
      7.4 "74% loved the menu selection."
      9.5 "95% enjoyed the side dishes."
    • 6.7 "Rooms are ok."
      6.5 "Only 65% said rooms were big enough."
      6.8 "Only 68% said rooms were clean enough."
      5.5 "Only 55% thought the shower was ok."
      6.3 "For only 63%, the tv was ok."
    • 6.4 "Average comfort."
      6.5 "Only 65% said rooms were big enough."
    • 4.7 "Value below average."
      1.4 "86% said the breakfast was too expensive."
      4.6 "The price was too high for 54%."
    • 4.3 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
      0.5 "95% complained about the elevator."
      0.0 "100% were unhappy with the handicap accessible facilities."
      3.3 "For 67%, the lobby entrance was sub-standard."
    • 3.8 "Internet is poor."
      2.6 "74% said the wifi quality was bad."
    • 0.8 "Disappointing wellness & sports facilities."
      1.3 "87% didn't like the fitness area."
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    Overall rating

    8.5 Excellent
    Based on 2,196 reviews
    • 8.6 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
    • 8.4 "Location is great."
      9.7 "City centre within easy reach, said 97%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
    • 8.2 "Breakfast is good."
    • 6.6 "Rooms are ok."
      6.4 "Only 64% said rooms were big enough."
      6.8 "Only 68% said rooms were clean enough."
      5.6 "Only 56% thought the shower was ok."
      6.2 "For only 62%, the tv was ok."
    • 6.3 "Average comfort."
      6.4 "Only 64% said rooms were big enough."
    • 5.0 "Average value."
      5.1 "The price was ok for 51%."
    • 4.0 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
      0.7 "93% complained about the elevator."
      3.0 "For 70%, the lobby entrance was sub-standard."
      4.9 "51% didn't like the architecture."
      0.0 "100% were unhappy with the handicap accessible facilities."
    • 3.5 "Internet is poor."
      2.5 "75% said the wifi quality was bad."
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    Overall rating

    8.6 Excellent
    Based on 556 reviews
    • 8.5 "Breakfast is good."
    • 8.3 "Location is great."
      9.7 "City centre within easy reach, said 97%."
      10.0 "100% liked the proximity to sightseeing."
    • 8.2 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.2 "82% thought the service was very professional."
    • 7.0 "Nice rooms."
      7.0 "70% thought rooms were spacious."
      6.7 "Only 67% said rooms were clean enough."
    • 6.6 "Average comfort."
      7.0 "70% thought rooms were spacious."
    • 4.9 "Value below average."
    • 4.1 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
      0.4 "96% complained about the elevator."
      0.0 "100% were unhappy with the handicap accessible facilities."
    • 3.5 "Internet is poor."
      2.4 "76% said the wifi quality was bad."
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    Overall rating

    8.4 Excellent
    Based on 175 reviews
    • 8.7 "Breakfast is good."
    • 8.2 "Great service."
      9.7 "97% found the staff to be very friendly."
    • 7.6 "Good location."
      9.8 "City centre within easy reach, said 98%."
    • 6.5 "Rooms are ok."
      6.3 "Only 63% said rooms were big enough."
    • 6.1 "Average comfort."
      6.3 "Only 63% said rooms were big enough."
    • 4.9 "Value below average."
    • 4.0 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
    • 3.7 "Internet is poor."
      2.6 "74% said the wifi quality was bad."
    View all review categories
    Good to know
    "Comfortable beds"
    "Near city centre"
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