Overview

Silken Ciudad de Vitoria

Portal De Castilla 8, Vitoria-Gasteiz, Pais Vasco, Spain
+34 945 141 100

RM 260+

Overall guest ratings

8.6/10 Excellent
Based on 3,336 reviews

Review highlights

  • 9.6
  • 8.9
  • 6.5
  • 5.4

Good to know

  • Great reception
  • Comfortable beds
  • Professional service
  • Near city centre

Nearby

    show all

    About

    Located near a train station, Silken Ciudad de Vitoria is a great choice for a stay in Vitoria-Gasteiz. Guests can indulge in massages, facials, or body treatments, and Vitoria serves breakfast and lunch. A bar/lounge and a snack bar/deli are other highlights, and rooms at this upscale hotel offer flat-screen TVs and minibars.

    Less More
    Hotels.com

    Amenities

    • Free Wi-Fi
    • Internet
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Gift shop
    • Laundry facilities
    • No smoking
    • Cable or satellite TV
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.6 Excellent
    Based on 3,247 reviews
    • 9.6 "Incredible bar."
    • 8.9 "Location is great."
      9.8 "City centre within easy reach, said 98%."
      8.5 "85% liked the proximity to sightseeing."
    • 8.8 "Great service."
      9.8 "98% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
      9.3 "93% thought the service was very professional."
      8.8 "88% found the restaurant service to be one of the best."
      8.0 "80% said the booking process went smoothly."
    • 8.2 "Breakfast is good."
    • 7.3 "High comfort."
      8.3 "83% said the beds were comfortable."
      8.2 "82% thought rooms were spacious."
    • 6.5 "Rooms are ok."
      5.2 "For only 52%, the tv was ok."
      6.0 "60% thought the bathroom was big enough."
    • 5.4 "Average cleanliness."
    • 4.8 "Vibe wasn't good."
      1.8 "82% criticized the unstylish hotel."
    • 3.7 "Internet is poor."
      1.9 "81% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.6 Excellent
    Based on 2,532 reviews
    • 9.7 "Incredible bar."
    • 8.8 "Location is great."
      9.6 "City centre within easy reach, said 96%."
      7.3 "Great parking, according to 73%."
      8.1 "81% liked the proximity to sightseeing."
    • 8.6 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
      9.2 "92% thought the service was very professional."
    • 8.3 "Breakfast is good."
    • 7.5 "High comfort."
      8.6 "86% said the beds were comfortable."
      8.4 "84% thought rooms were spacious."
    • 6.5 "Rooms are ok."
      5.4 "For only 54%, the tv was ok."
    • 5.3 "Average cleanliness."
    • 4.9 "Vibe wasn't good."
      1.6 "84% criticized the unstylish hotel."
    • 3.7 "Internet is poor."
      1.9 "81% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.6 Excellent
    Based on 551 reviews
    • 8.9 "Location is great."
      9.8 "City centre within easy reach, said 98%."
    • 8.7 "Great service."
      9.7 "97% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
      7.8 "78% said the reception staff was great."
    • 7.9 "Good breakfast."
    • 6.5 "Average comfort."
      5.5 "For only 55%, the noise level was all right."
    • 5.9 "Rooms are ok."
      5.1 "Only 51% said rooms were clean enough."
    • 5.7 "Average value."
    • 5.6 "Average cleanliness."
      5.1 "Only 51% said rooms were clean enough."
    • 4.9 "Vibe wasn't good."
      2.1 "79% criticized the unstylish hotel."
    • 3.9 "Internet is poor."
    View all review categories

    Overall rating

    8.4 Excellent
    Based on 162 reviews
    • 8.7 "Great service."
      9.8 "98% found the staff to be very friendly."
    • 8.5 "Location is great."
      9.8 "City centre within easy reach, said 98%."
    • 8.1 "Breakfast is good."
    • 6.8 "Average comfort."
    • 6.2 "Rooms are ok."
    • 5.6 "Average value."
    • 4.9 "Not very clean."
      4.3 "57% said rooms were dirty."
    • 4.7 "Vibe wasn't good."
    • 4.1 "Internet is poor."
      2.4 "76% said the wifi quality was bad."
    View all review categories
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Great reception"
    "Comfortable beds"
    "Professional service"
    "Near city centre"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention
    More

    Photos
    Map

    Map

    Close