Overview

Silken Ciudad de Vitoria
Best Hotel Building

Portal De Castilla 8, Vitoria-Gasteiz, Pais Vasco, Spain
+34 945 141 100

RM 305+

Overall guest ratings

8.6/10 Excellent
Based on 3,324 reviews

Review highlights

  • 9.0
  • 8.9
  • 6.7
  • 6.1

Good to know

  • Spacious rooms
  • Comfortable beds
  • Professional service
  • Near city centre

Nearby

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    About

    Located near a train station, Silken Ciudad de Vitoria is a great choice for a stay in Vitoria-Gasteiz. Guests can indulge in massages, facials, or body treatments, and Vitoria serves breakfast and lunch. A bar/lounge and a snack bar/deli are other highlights, and rooms at this upscale hotel offer flat-screen TVs and minibars.

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    Amenities

    • Free Wi-Fi
    • Internet
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Gift shop
    • Laundry facilities
    • No smoking
    • Cable or satellite TV
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.6 Excellent
    Based on 3,324 reviews
    • 9.0 "Terrific location."
      9.9 "City centre within easy reach, said 99%."
      9.5 "95% liked the proximity to sightseeing."
    • 8.9 "Great service."
      9.8 "98% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
      9.1 "91% thought the service was very professional."
      9.5 "95% found the restaurant service to be one of the best."
      8.6 "86% were happy with the room service."
    • 8.4 "Bar is amazing."
    • 8.0 "Breakfast is good."
    • 7.5 "High comfort."
      8.6 "86% said the beds were comfortable."
      8.2 "82% thought rooms were spacious."
    • 6.7 "Rooms are ok."
      5.1 "Only 51% said rooms were clean enough."
      5.0 "For only 50%, the tv was ok."
    • 6.1 "Average value."
    • 5.5 "Average cleanliness."
      5.1 "Only 51% said rooms were clean enough."
    • 4.8 "Vibe wasn't good."
      2.0 "80% criticized the unstylish hotel."
    • 3.7 "Internet is poor."
      1.8 "82% said the wifi quality was bad."
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    Overall rating

    8.5 Excellent
    Based on 2,559 reviews
    • 9.0 "Terrific location."
      9.8 "City centre within easy reach, said 98%."
      9.4 "94% liked the proximity to sightseeing."
    • 8.7 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
      9.0 "90% thought the service was very professional."
    • 8.2 "Bar is amazing."
    • 7.9 "Good breakfast."
    • 7.5 "High comfort."
      8.6 "86% said the beds were comfortable."
      8.3 "83% thought rooms were spacious."
    • 6.6 "Rooms are ok."
      5.0 "For only 50%, the tv was ok."
    • 6.0 "Average value."
    • 6.0 "Food is average."
    • 4.8 "Vibe wasn't good."
      1.8 "82% criticized the unstylish hotel."
    • 3.7 "Internet is poor."
      1.6 "84% said the wifi quality was bad."
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    Overall rating

    8.6 Excellent
    Based on 565 reviews
    • 9.1 "Terrific location."
      9.9 "City centre within easy reach, said 99%."
      9.6 "96% liked the proximity to sightseeing."
    • 8.8 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
      9.1 "91% thought the service was very professional."
    • 7.8 "Good breakfast."
    • 6.9 "Average comfort."
      5.5 "For only 55%, the noise level was all right."
    • 6.4 "Rooms are ok."
      5.5 "Only 55% said rooms were clean enough."
    • 6.0 "Food is average."
    • 5.8 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
    • 5.8 "Average value."
    • 4.8 "Vibe wasn't good."
      2.4 "76% criticized the unstylish hotel."
    • 3.7 "Internet is poor."
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    Overall rating

    8.3 Excellent
    Based on 199 reviews
    • 8.8 "Great service."
      9.8 "98% found the staff to be very friendly."
    • 8.8 "Location is great."
      9.9 "City centre within easy reach, said 99%."
    • 8.1 "Breakfast is good."
    • 7.1 "High comfort."
      8.6 "86% said the beds were comfortable."
      8.2 "82% thought rooms were spacious."
    • 6.7 "Rooms are ok."
    • 5.7 "Average value."
    • 5.0 "Average cleanliness."
    • 5.0 "Vibe was decent."
    • 4.0 "Internet is poor."
      2.1 "79% said the wifi quality was bad."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Spacious rooms"
    "Comfortable beds"
    "Professional service"
    "Near city centre"
    data provided by TrustYou

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