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We liked the central location and the generous breakfast buffet, - but maybe add a couple of sugerfree items (youghurt, juice, cheese). We did not like the fact that the matrass was 2 pieces instead of one big, and also too soft.
the reception staff was very helpfull.Breakfest was excellent. room was clean. so, what you want more??? no.we were happy.
Excelent breakfast pleasant helpful staff sea view The mosquito in the bedroom
The professional hotel staff with the right service attitude really stand out. Very nice and professional. We only have to mention our room number once in the breakfast room, the following three days the staff knew who we were. The champagne greeting was a nice surprise! To sum up - genuine hotel service! We are coming back!
A very clean hotel.We were welcomed with a bottle of prosecco as soon as we entered our room.Very nice gesture.Very central location.
Good location,helpful staff,cleanliness, good buffet breakfast,spacious rooms. Can't complain about anything. It is the hotel that I would recommend to all for a stay in Trapani
staff very good. excellent in giving you information about the area where to go and best place to eat ect. also the manager on the first night made us feel like [vips] with a bottel of wine on the house good start to the holiday . very good base in the town right beside the local bus station ,train station , shops and a short walk to the port what more could you want from a great holiday and this great hotel and staff no
Good breakfast. Central location
Comfortable well equipped Hotel with a good varied self-service buffet breakfast selection.
We really liked the location of the Hotel and the staff were very helpful and attentive. There buffet breakfast was the same each morning. It would be nice if they include eggs (boiled or otherwise and an assortment of breakfast meats.
Warm welcome hotel is excellent in everyway,well located for shopping eating out a pleasant suprise
Staff were very friendly and helpfull. Hotel is nice and new, roof terrace is very pleasant. Self catering facilities in room/apartment are excellent. If you have the windows open it can be a little noisy at night because of traffic nearby.
The staff were extremely helpful and were fantastic helping me with my disabled husband.
The Hotel was very clean close to bars and shops, and the staff was first class.very helpful/very friendly. Apart from above. Going down to the local Bar for Breakfast.
Excellent location, very central to restaraunts, bars, shops. The studio was very clean and spacious & the roof top terrace was fanastic. Receptionist was very helpful. Can't fault Residence La Gancia, will definately return
The Western part of Sicily is beautiful. So the location of the hotel is anyway right. But located on a hill, this well reconstructed old winefarm and winery is à perfect place to stay for a week or more. The hospitality makes that you on every end of the day feel like driving home. And you can visit a lot of beautiful places on a distance between 40 and 100 km!
Hotel facilities were great and the staff was very friendly A little difficult to find.
very luxuery, near the airport (Trapani, 10 min)
The character of the building was such that you felt privilaged to be able to wander from room to room taking in the atmosphere of life in an Italian country house in the middle of a vinyard. The wine tasting was designed to make you feel special. The views, staff, food and wine were as near perfect as they could be. There was never even a hint of something being improved upon. The whole experience could be bottled and sold as the 'perfect' relaxing break. However, whilst some staff went that extra mile and were passionate some 'smaller' people probably resented going from late to early shift, and were less that at their best. The food and wine was excellent but probably didn't need to be so expensive. The choice of food was limited if you stayed more than a few days. With a little effort this could be paradise.
Relaxing environment, cleanliness of hotel. Staff were generally very friendly. Good breakfast. Not a great selection in the restaurant, esp if you don't eat fish. Pool was not filled.
most of the staff were very friendly ..very professional which was great yet they opened up and laughed with us when we asked them questions...made us feel pampered but at home at the same time which is a rare quality! The setting of hotel, view etc, pool, courtyard at night where we dined was just exquisite, relaxing, elegant..bliss. Had small baby, was no problem. not ideal for young kids, quiet Food was nice but could be tiny bit better as in more authentic, as in fresh pasta was rare. An English/Irish Paper would have been nice in lobby. Still I would go back tomorrow! Remote, on a hill. Ideal for relaxation..loved it
Everything was fantastic and surpassed expectations. The hotel had a great atmosphere and the staff were very efficient and friendly. The food was excellent and the setting was perfect, beautiful. The lady at the reception was a little bit snooty - this let down the hotel a bit - especially as the person who greets you at the begining.
We enjoyed the high standard of the accommodation and the extras provided, such as the free water provided daily We found the restaurant prices high compared with other comparable hotels in Sicily. We found the reception staff quite distant and not very friendly.
excellent facilities, staff, maintenance - great value - will stay more than one night the next time in western Sicily. Bit difficult to find.
The room was very comfortable. The location is perfect for taking the flight from Trapani Birgi airport, around 10 minutes drive. It is however quite far both from Trapani and Marsala, probably impossible to get there without having own car.
The hotel is just 3 months old so very new and modern. The rooms are very spacious. There is no easy access to beach from this hotel and there is no swimming pool.
no, maybe a littel more english speek.
Friendly and closeness to the town
Very nice buffet breakfast in its contemporary cafe. Not the nicest of neighbourhoods but a lovely hotel
The staff were very nice, friendly & helpfull which makes so much difference, we were even a bit late for breakfast on our last day and we were still able to have something. The room was very clean & the bed was wonderfull, would definatly reccomend it!
We chose Tiziano because of its location near Boat Service Trapani where we were overseeing the relaunch of our yacht. It is a fair walk from the town centre but car parking is easy and free. With a car its only a few minutes to the centre.
Rooms are new, clean and large. Parking available inside the hotel.
Not so far from the center. Walking distance. Easy to park your car. Good breakfast. Staff a little cold. Noisy from the streets around.
very confortable room, the hotel is very close to the harbour.
Room ok, not worth 4 stars, too expensive. Location in an industrial area, at night deserted place. Taxi
whatever we asked for was given and staff was gentle. in fact we booked another night to stay.
Good bed, comfortable clean room. Slightly disappointed by the quality of the dinner served in the restaurant. We wanted to stay here on our last night of our trip just like we did on the first night; we were assured that booking up front would not be necessary to get a room, but unfortunately when we called them to make the reservation it was made clear (in a less friendly way) that there was no room available, which was a disappointment.
On the edge of Trapani, this hotel is perfectly placed to arrive at in the evening after a day's sightseeing or business, and for a quick dash to the airport in the early morning. It has been cleverly converted from a 19th century stables into a modern, single storey, airy and friendly B & B with a good restaurant attached. Free wi-fi in the room is very welcome. Excellent value overall. Tea and coffee at breakfast were in flasks, and were lukewarm.
The food is fantastic and the rooms are well furnished and clean. Staff is excellent. Would surely recommend.
Everything was perfect. Nothing.
Air conditioning quiet Lack of personal space late book in ata
The staff were so helpful and friendly
I realy enjoyed! Excellent hotel and value for money, friendly staff, nice breakfast If You arrive by car, it is better to call hotel before to clarify address and driving directions. Address mentioned in web page does not match with real address as street has given new name. Staff will provide You perfect information.
Very kind reception by serviceminded people with a high ambition to take care of us. Dinner in the hotels own restaurant was very well prepared and followed by a very good local wine. The winelist included a good selection of Italian mainland wines.
It was a nice modern hotel with comfortable beds and nice clean bathroom.Staff were friendly and helpful. We were disappointed with the food served in the restaurant.I gave a list of foods I am highly allergic to written in Italian nuts being one of these and my meal came out with pistacchio nuts sprinkled on it so I could not eat it.Food was expensive and highly average.
The central location
Nice big room with big bathroom Wi Fi for extra charge only. 18 Eur for one day or smth.Internet must be free.
in the city centre room was a disgrace carpet dirty window shattered broken would not close
The beds were very comfortable and staff were very helpful and courteous Neither the Bar nor restaurant were open on the day of our visit.
friendly staff, near airport, right across road from train station, 10 minute walk to port - would stay here again
Convenience of location, lovely breakfast and friendly staff. No
Proximity to train station. Close to buses to Erice funivia. 15 minute walk to port and to Trapani historic center. Lack of internet (other than in rooms, where laptop is needed)
Breakfast was great, but keep the tea coming
The central location and good value The hotel is not a character hotel but a modern functional hotel which was our choice
Very god value for money, very courteus staff.Hotel conveniently located
Nice location and good service, property is clean and done up well It was noisy in the room due to noisy plumbing and the dogs on the property barking
Very nice place. Athentic. Staff makes you feel very welcome. Dinner at long table with all te geustes, with excellent food! Rooms are spacious, good airco. Love the donkeys and the poolside bar. Don't frget to bring mosquito repellent.
It was a wonderful relaxing stay. Grounds and setting are absolutely beautiful. The pool is fantastic. Loved the eating arrangements in the evening of putting all the guests together on one long table - very traditional and certainly made for interesting conversations. The whole experience of staying here was brilliant and will certainly do it again. Dont expect 5* luxury - if anything, that would detract from the charm of the place. The room was spotlessly clean, and loved the buffet breakfast (especially eaten outside in the courtyard).
Nice country setting near the city. Pool, own room with kitchen The farm animals (roosters) were noisy.
Rustic setting but with all the necessary creature comforts. The joint dinners are a nice feature, and I recommend them.
The food they served up at night was so so good. The pool was lovely and relaxing. The rooms were great as they offered up exactly what we were looking for and more. The location to Trapani and the airport was ideal. If you are looking for an agritourismo with great value you can't go much wrong with this place.
Very relaxing, excellent food, friendly helpfull staff. Own car essential
Lovely pool, nice food, friendly staff. We had a very relaxing stay, no hassles. This is a rustic hotel with a very warm familial atmosphere. Owners and staff were very helpful. There was no shop to buy food and the small poolside bar did not stock that much. Realistically, the nearest shop is not within walking distance. However if one came prepared it would be perfect!!
This place was really a pleasant surprise. The staff was wonderful and made us feel at home. It is a great family vacation spot. The optional evening meal was exceptional. We would definitely go there again if we are in Sicily.
Everything They really must improve sign posting from the autostrada. It is almost impossible to find. They should also make it clear that the hotel is best reached from the autostrada.
Good location, clean room, nice and friendly staff and first rate breakfast to set you up for the day (wide range of fresh food with very tasty home baked cakes) .
Friendly and helpful welcome. Excellent double room with kitchenette and fridge. Outside terrace and table.
You're right in the middle of the buzzing Italian life style with all the good and bad things. What's good or bad depends on the individual and their expectations and background. Just breathe and accept this is the way of living here. Breakfast is ok and in an restaurant just round the corner. The restaurant is very good for dinner. Mama's fish soup with pasta envelopes is super. (Starter) No facilities, common room reception etc. Except for the two rooms at the top floor who shares a terras with tables and chairs.
The location was good. Thankfulyy I was with an Italian friend as the 'staff' did not speak fluent English. The room was basic but there were mosquitoes a plenty!The sink in the bathroom was a joke as was the shower. I flooded the entire room every time I attempted to have a shower. Breakfast was in a nearby cafe. I did not take it because the food was covered in flies! Disgusting!!!!!
Excellent location in old part of Trapani. Good size rooms, superbly equipped. Breakfast served in nearby restaurant. Building has great character. Helpful check in staff. Despite booking no-smoking room, bedroom smelt of smoke. It was labelled non-smoking throughout the room, but clearly a previous guest had ignored the rule. This is a town centre location, so parking can be difficult, though on street parking is free at night.
It was clean and confortable. The kitchen was fully equiped. The air conditioning was crucial :) We arrived on Sunday, so the reception was close. We had to do an appointment with someone to get our keys.
The breakfast at Ai Lumi was lovely (I do like cakes), the terrace came in handy and the residence was centrally located. My room was quite small and the others seemed much larger. Still, it was a "double for single occupancy" and was only €50 per night.
Very well located in the beautiful old centre of Trapani, close to everything, restaurants, bars, shops, beaches and the port. Room was clean and outside terrace was a bonus. Small room with a self-contained kitchen unit squeezed into a corner where it doesn't really fit (window cannot be opened fully because of it). No lift - our room was on the 4th floor up very steep steps. Air conditioning unit could not be made cold enough even after we discovered the obscure switch which powered it (hidden in a corner beside a lamp switch). Shower is tiny with a shower curtain and floor gets soaked every time it's used. Online photos do not cover the room we were given, however, there did seem to be bigger rooms. Large gap over the door which allowed mosquitos to come in during the night from the open stairwell - we're still scratching!!
Everything. A lovely hotel. Unique design, great food, super staff, immaculate rooms. No
Modern and different. Friendly staff and open to suggestions. The hydrotherapy pools are a nice touch! Unavailability of food and drink throughout the day, and only a full-on 5-course dinner menu with no choice (but this may be due to the season just starting right now) and pre-booking. The hotel needs its own little car/bus for transporting people to the town and back, rather than having to pay Euro 12 each way.
we enjoyed the original setting and contemporary fittings. The bicycle rides were the highlight, also the small boat that the hotel organized for circumnavigating the island was fantastic. The food was good, a bit more sophisticated than in town, but the local traditional is so good, why change it? while very original, the sleek lines and quarry walls don't make a very cozy atmosphere, but it is still the best on offer on the island. If you don't speak italian, communicating with the hotel is difficult. I didn't appreciate the 5 euro/day charge for the bicycles, its not much but it was a surprise.
The uniqueness of the experience; the location, the staff and the value for money Tiny little flies all over the place including in the bedroom.
Very stylish, well designed hotel A bit hard to get to
The reception was very friendly. Speaking Italian, we did not have difficulties in understanding the staff. We got all the information we needed. The room was well equipped with good taste. The location is excellent, although the there is no direct view to the sea. All in all, we got a very good value for our money.
Located in a quiet side street Slow elevator
situated in the old town, short walk to neerest restaurants and coffetaries. dirty beach in October, too loud because of close school and marina.
Friendly and helpful staff, great location near old town pedestrian area, airport bus stops nearby.
Good location in old city. Near restaurants and bars.Rooms newly refurbished and well equipped.