Guest reviews
-
All reviews
-
Couples
-
Families
-
Business
-
Solo
Overall rating
-
9.6 "Terrific location."9.3 "
Great parking , according to 93%." 9.7 "City centre within easy reach , said 97%." 10.0 "100%appreciated the closeness to the beach ." 10.0 "100% thoughtparking was inexpensive ." 10.0 "100% thought it waseasy to get to the train station ." 10.0 "Near to public transport , according to 100%." 10.0 "100%liked the proximity to sightseeing ." -
9.0 "World class service."9.6 "96% found the
staff to be very friendly ." 8.0 "80% said thereception staff was great ." 8.6 "86% thought theservice was very professional ." 8.4 "Housekeeping was great , according to 84%." -
8.4 "Good value."
-
7.2 "Good breakfast."
-
7.2 "Nice rooms."7.4 "74% thought
rooms were spacious ." 9.3 "93% saidrooms were clean ." 8.5 "85% thought theview was good ." 8.8 "88% said thebathroom was clean ." -
6.8 "Average comfort."5.7 "For only 57%, the
noise level was all right ." 5.0 "Only 50% thought theair conditioning was adequate ." -
5.4 "Vibe was decent."
-
3.5 "Bad amenities."3.3 "67% thought the
building wasn't nice ." 0.0 "100%complained about the elevator ." 0.0 "For 100%, thelobby entrance was sub-standard ." -
1.7 "Disappointing internet connection."1.2 "88% said the
wifi quality was bad ."
Overall rating
-
9.5 "Terrific location."9.3 "
Great parking , according to 93%." 9.7 "City centre within easy reach , said 97%." 10.0 "100% thoughtparking was inexpensive ." 10.0 "100%appreciated the closeness to the beach ." -
8.7 "Great service."9.5 "95% found the
staff to be very friendly ." 7.7 "77% said thereception staff was great ." 8.3 "83% thought theservice was very professional ." 8.4 "Housekeeping was great , according to 84%." -
7.2 "Good breakfast."
-
6.8 "Rooms are ok."5.2 "For only 52%, the
bathroom was ok ." 6.2 "Beds were acceptable for 62%." 5.9 "Only 59% said therooms were modern ." 5.2 "For 52%,maintenance was acceptable ." -
6.5 "Average comfort."6.2 "
Beds were acceptable for 62%." 5.4 "For only 54%, thenoise level was all right ." -
5.0 "Vibe was decent."6.7 "Only 67% thought, the
hotel was stylish ." -
3.9 "Bad amenities."3.6 "64% thought the
building wasn't nice ." -
1.8 "Disappointing internet connection."1.4 "86% said the
wifi quality was bad ."
Overall rating
-
9.7 "Terrific location."9.4 "
Great parking , according to 94%." 10.0 "100%appreciated the closeness to the beach ." 9.8 "City centre within easy reach , said 98%." 10.0 "100% thoughtparking was inexpensive ." -
9.4 "Perfectly clean."9.4 "94% said
rooms were clean ." -
9.2 "World class service."9.7 "97% found the
staff to be very friendly ." 8.6 "86% thought theservice was very professional ." -
8.5 "Good value."
-
7.6 "Nice rooms."7.6 "76% thought
rooms were spacious ." 9.4 "94% saidrooms were clean ." -
5.7 "Vibe was decent."5.0 "Only 50% thought, the
hotel was modern ." -
1.9 "Disappointing internet connection."1.3 "87% said the
wifi quality was bad ."
Overall rating
-
9.6 "Terrific location."9.4 "
Great parking , according to 94%." 9.8 "City centre within easy reach , said 98%." -
9.4 "Perfectly clean."9.4 "94% said
rooms were clean ." -
9.1 "World class service."9.4 "94% found the
staff to be very friendly ." 8.8 "88% thought theservice was very professional ." -
8.7 "Good value."
-
7.2 "Good breakfast."
-
6.9 "Rooms are ok."5.3 "For 53%,
maintenance was acceptable ." -
5.1 "Vibe was decent."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
-
8.0review from
The professional hotel staff with the right service attitude really stand out. Very nice and professional. We only have to mention our room number once in the breakfast room, the following three days the staff knew who we were. The champagne greeting was a nice surprise! To sum up - genuine hotel service! We are coming back!
-
7.0review from
A very clean hotel.We were welcomed with a bottle of prosecco as soon as we entered our room.Very nice gesture.Very central location.
-
7.3review from
Excelent breakfast pleasant helpful staff sea view The mosquito in the bedroom
-
8.0review from
Good location,helpful staff,cleanliness, good buffet breakfast,spacious rooms. Can't complain about anything. It is the hotel that I would recommend to all for a stay in Trapani
-
6.7review from
We liked the central location and the generous breakfast buffet, - but maybe add a couple of sugerfree items (youghurt, juice, cheese). We did not like the fact that the matrass was 2 pieces instead of one big, and also too soft.
-
8.0review from
Good breakfast. Central location
-
6.8review from
the reception staff was very helpfull.Breakfest was excellent. room was clean. so, what you want more??? no.we were happy.
-
6.4review from
Comfortable well equipped Hotel with a good varied self-service buffet breakfast selection.
-
7.2review from
We really liked the location of the Hotel and the staff were very helpful and attentive. There buffet breakfast was the same each morning. It would be nice if they include eggs (boiled or otherwise and an assortment of breakfast meats.
-
8.0review from
staff very good. excellent in giving you information about the area where to go and best place to eat ect. also the manager on the first night made us feel like [vips] with a bottel of wine on the house good start to the holiday . very good base in the town right beside the local bus station ,train station , shops and a short walk to the port what more could you want from a great holiday and this great hotel and staff no
-
8.0review from
The professional hotel staff with the right service attitude really stand out. Very nice and professional. We only have to mention our room number once in the breakfast room, the following three days the staff knew who we were. The champagne greeting was a nice surprise! To sum up - genuine hotel service! We are coming back!
-
8.0review from
Good location,helpful staff,cleanliness, good buffet breakfast,spacious rooms. Can't complain about anything. It is the hotel that I would recommend to all for a stay in Trapani
-
8.0review from
Good breakfast. Central location
-
8.0review from
staff very good. excellent in giving you information about the area where to go and best place to eat ect. also the manager on the first night made us feel like [vips] with a bottel of wine on the house good start to the holiday . very good base in the town right beside the local bus station ,train station , shops and a short walk to the port what more could you want from a great holiday and this great hotel and staff no
-
7.0review from
A very clean hotel.We were welcomed with a bottle of prosecco as soon as we entered our room.Very nice gesture.Very central location.
-
7.3review from
Excelent breakfast pleasant helpful staff sea view The mosquito in the bedroom
-
6.7review from
We liked the central location and the generous breakfast buffet, - but maybe add a couple of sugerfree items (youghurt, juice, cheese). We did not like the fact that the matrass was 2 pieces instead of one big, and also too soft.
-
6.8review from
the reception staff was very helpfull.Breakfest was excellent. room was clean. so, what you want more??? no.we were happy.
-
7.2review from
We really liked the location of the Hotel and the staff were very helpful and attentive. There buffet breakfast was the same each morning. It would be nice if they include eggs (boiled or otherwise and an assortment of breakfast meats.
