Overview

Sheraton Gateway Hotel in Toronto International Airport
Best Pool

Terminal 3, Toronto Amf, P.O. Box 3000, Toronto, ON L5P 1C4, Canada
+1 905 672 7000

RM 719+

Overall guest ratings

8.3/10 Excellent
Based on 2,537 reviews

Review highlights

  • 9.2
  • 8.7
  • 5.6
  • 5.4

Good to know

  • Comfortable beds
  • Professional service
  • Good access to airport

Nearby

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    About

    Sheraton Gateway Hotel in Toronto International Airport is the only hotel located in Pearson International Airport, with direct indoor access from Terminal 3 and convenient and easy access from Terminal 1. Check in for your flight and print your boarding pass from the comfort of our lobby. Our fully-wireless hotel helps you stay connected. Take advantage of our convenient Internet hub and flight check-in kiosks located in our lobby. And with our 24-hour fitness centre, indoor pool and more, you’ll never miss a beat. Featuring the Sheraton Signature Sleep Experience, our contemporary rooms with double pane thermal windows are whisper quiet and offer you every possible comfort. Upgrade to our Sheraton Club Rooms to find more of what makes travel enjoyable.

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    Amenities

    • Fitness centre
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free airport shuttle
    • Long-term parking (surcharge)
    • Parking (surcharge)
    • Steam room
    • Storage available
    • Pets allowed on request. Charges may apply.
    • Internet
    • Wi-Fi
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    Based on 2,537 reviews
    • 9.2 "Terrific location."
      9.8 "Good access to the airport, said 98%."
      10.0 "100% thought it was easy to get to the train station."
      9.0 "City centre within easy reach, said 90%."
      10.0 "Near to public transport, according to 100%."
    • 8.7 "Pool is good."
    • 8.2 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      8.9 "89% thought the service was very professional."
      10.0 "Lovely bar service, according to 100%."
    • 6.6 "Rooms are ok."
      7.0 "70% said rooms were clean."
    • 6.4 "Average amenities."
      6.4 "64% thought the building was acceptable."
      6.8 "68% considered the lobby entrance to be so-so."
    • 5.6 "Breakfast is mediocre."
    • 5.4 "Vibe was decent."
      6.8 "68% considered the lobby entrance to be so-so."
      6.4 "Only 64% thought, the hotel was stylish."
    • 5.2 "Food is average."
      5.0 "Only 50% were satisfied with the menu."
      5.6 "Desserts were ok, said 56%."
    • 4.4 "Internet is poor."
      2.8 "72% said the wifi quality was bad."
    • 4.0 "Value below average."
      0.6 "The price was too high for 94%."
      1.9 "81% said the breakfast was too expensive."
      1.0 "90% said beverages were too expensive."
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    Overall rating

    8.5 Excellent
    Based on 1,040 reviews
    • 9.1 "Terrific location."
      9.9 "Good access to the airport, said 99%."
    • 8.4 "Great service."
      9.0 "90% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
      9.0 "90% thought the service was very professional."
      10.0 "Lovely bar service, according to 100%."
    • 8.2 "Comfort level is high."
      8.5 "85% said the beds were comfortable."
      7.4 "74% thought it was pleasantly quiet."
      8.0 "80% thought rooms were spacious."
    • 8.0 "Bar is amazing."
      10.0 "Lovely bar service, according to 100%."
    • 6.8 "Rooms are ok."
      6.9 "Only 69% said rooms were clean enough."
    • 6.7 "Average cleanliness."
      6.9 "Only 69% said rooms were clean enough."
      6.0 "60% thought the cleanliness of the hotel was average."
    • 6.4 "Average amenities."
      6.2 "62% thought the building was acceptable."
      6.3 "63% considered the lobby entrance to be so-so."
    • 4.8 "Vibe wasn't good."
      1.3 "87% criticized the unstylish hotel."
    • 4.5 "Internet is poor."
      2.6 "74% said the wifi quality was bad."
    • 4.0 "Value below average."
      0.5 "The price was too high for 95%."
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    Overall rating

    8.4 Excellent
    Based on 735 reviews
    • 9.2 "Terrific location."
      9.9 "Good access to the airport, said 99%."
    • 8.0 "Great service."
      9.1 "91% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
      8.9 "89% thought the service was very professional."
    • 6.6 "Average cleanliness."
      6.5 "Only 65% said rooms were clean enough."
    • 6.1 "Rooms are ok."
      6.5 "Only 65% said rooms were clean enough."
    • 5.9 "Breakfast is mediocre."
    • 5.9 "Average amenities."
      6.1 "61% thought the building was acceptable."
      6.4 "64% considered the lobby entrance to be so-so."
    • 5.4 "Vibe was decent."
      6.4 "64% considered the lobby entrance to be so-so."
    • 5.0 "Food is average."
    • 4.0 "Internet is poor."
      4.6 "54% thought it was overpriced."
      2.7 "73% said the wifi quality was bad."
    • 3.7 "Value below average."
      4.6 "54% thought it was overpriced."
      0.7 "The price was too high for 93%."
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    Overall rating

    7.9 Good
    Based on 253 reviews
    • 9.3 "Terrific location."
      9.9 "Good access to the airport, said 99%."
    • 8.0 "Great service."
      9.1 "91% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
      8.0 "80% said the reception staff was great."
    • 7.2 "Good cleanliness."
      7.3 "73% said rooms were clean."
    • 6.6 "Rooms are ok."
    • 6.0 "Average amenities."
      6.0 "60% thought the building was acceptable."
    • 5.5 "Vibe was decent."
      6.1 "Only 61% thought, the hotel was stylish."
    • 4.7 "Disappointing food."
    • 4.1 "Internet is poor."
    • 3.8 "Value below average."
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    Overall rating

    8.3 Excellent
    Based on 507 reviews
    • 9.5 "Terrific location."
      9.8 "Good access to the airport, said 98%."
    • 8.1 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
      8.7 "87% thought the service was very professional."
    • 6.7 "Rooms are ok."
      6.9 "Only 69% said rooms were clean enough."
    • 5.6 "Vibe was decent."
    • 5.1 "Breakfast is mediocre."
    • 4.9 "Disappointing food."
    • 4.3 "Internet is poor."
      2.5 "75% said the wifi quality was bad."
    • 4.2 "Value below average."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Airport Hotel
    Guests think this is a perfect airport hotel.
    Good to know
    "Comfortable beds"
    "Professional service"
    "Good access to airport"
    data provided by TrustYou

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