Overview

Hotel New Otani Tokyo Garden Tower

4-1 Kioicho, Chiyoda-ku, Tokyo 102-8578, Japan
+81 332 651 111

RM 867+

Overall guest ratings

8.5/10 Excellent
Based on 931 reviews

Review highlights

  • 9.5
  • 8.7
  • 5.5
  • 5.2

Good to know

  • Close to public transport
  • Pleasant hotel grounds

Nearby

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    About

    Hotel New Otani Tokyo Garden Tower offers an airport shuttle and puts you within a 10-minute drive of Tokyo Tower and National Diet Building. You can visit the spa to be pampered with massages, facials, or mani/pedis, and La Tour D Argent, one of 20 restaurants, serves French cuisine. There are 6 bars/lounges and an indoor pool, and rooms offer refrigerators and minibars.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • ATM on-site
    • Babysitting or child care
    • Business centre
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Indoor pool
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Facilities for disabled guests
    • Spa
    • Tennis
    • Coffee shop
    • Free Internet
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    8.5 Excellent
    Based on 647 reviews
    • 9.5 "Terrific location."
      9.3 "Near to public transport, according to 93%."
      10.0 "100% liked the proximity to shopping."
      9.0 "90% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "Easily accessible by car, said 100%."
    • 8.7 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
    • 8.5 "Amenities are good."
      9.7 "97% found the grounds to be nice."
      7.1 "71% thought the building was wonderful."
    • 6.9 "Rooms are ok."
      5.4 "Beds were acceptable for 54%."
    • 6.4 "Food is average."
    • 5.5 "Breakfast is mediocre."
    • 5.2 "Vibe was decent."
      5.0 "Only 50% thought, the hotel was stylish."
    • 4.3 "Wellness & sports facilities were not very nice."
    • 4.2 "Value below average."
      0.7 "The price was too high for 93%."
      0.9 "91% said the breakfast was too expensive."
    • 2.8 "Horrible pool."
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    Overall rating

    8.5 Excellent
    Based on 362 reviews
    • 9.3 "Terrific location."
      9.0 "Near to public transport, according to 90%."
      10.0 "100% liked the proximity to shopping."
    • 8.7 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.3 "73% thought the service was very professional."
    • 8.4 "Amenities are good."
      9.7 "97% found the grounds to be nice."
    • 7.3 "Nice rooms."
      9.7 "97% thought the view was good."
      8.4 "84% thought rooms were spacious."
      7.1 "71% said rooms were clean."
    • 6.3 "Food is average."
    • 5.5 "Breakfast is mediocre."
    • 4.9 "Vibe wasn't good."
      2.6 "74% criticized the unstylish hotel."
    • 4.0 "Value below average."
    • 3.1 "Horrible pool."
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    Overall rating

    8.5 Excellent
    Based on 155 reviews
    • 9.5 "Terrific location."
      9.4 "Near to public transport, according to 94%."
    • 8.9 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 8.5 "Amenities are good."
      9.6 "96% found the grounds to be nice."
      7.1 "71% thought the building was wonderful."
    • 8.2 "Generally very clean."
    • 7.3 "Nice rooms."
      8.4 "84% thought rooms were spacious."
      9.7 "97% thought the view was good."
    • 5.4 "Vibe was decent."
    • 4.5 "Value below average."
    • 2.3 "Horrible pool."
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    Overall rating

    8.4 Excellent
    Based on 129 reviews
    • 9.4 "Terrific location."
    • 8.4 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 8.2 "Amenities are good."
      9.7 "97% found the grounds to be nice."
    • 7.0 "High comfort."
      7.9 "79% thought rooms were spacious."
    • 6.7 "Rooms are ok."
      5.6 "Beds were acceptable for 56%."
    • 6.2 "Food is average."
    • 5.0 "Vibe was decent."
    • 5.0 "Breakfast is mediocre."
    • 4.1 "Value below average."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Close to public transport"
    "Pleasant hotel grounds"
    data provided by TrustYou

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