Cons: The staff were not friendly. I requested for earlier check in but was denied. The staff knew that we were waiting for the room. However they told us that the room was still not available at 2:53pm, just seven minutes before their standard check in time. At 3pm, when I was checking in, the staff went away for almost 10 minutes and never said a word why she went away nor apologized for her delay. For star hotel with one star staff/service.
Located in Tumon, this beachfront resort is in the city center, just steps from UnderWater World and The Plaza. SandCastle and Slingshot Guam are also within 5 minutes.
Pros: close to the airport and what worked was new - pity not much did work
Cons: sockets in room did not work, phone system did not work, no turn down service, wifi no existent - uncaring senior management who felt that because we had been upgraded into an expensive room category we should be grateful to be staying in a room that did not actually work, that had paint and decoration debris ground into carpet and chairs - this place is being sold before it is finished for an extortionate price and is just a plain RIP OFF from start to finish- appalling - AVOID AT ALL COSTS
Dusit Thani Guam Resort is just 2.7 mi (4.4 km) from the airport and offers a shuttle for USD 75 per vehicle one way. Guests can visit the spa to be pampered with massages, body wraps, or body scrubs, and Soi, one of 4 restaurants, serves Thai cuisine. There are 3 bars/lounges and an outdoor pool, and rooms at this luxurious resort get the details right with deep soaking tubs and rainfall showerheads.
Offering direct access to the beach, this Tamuning resort is connected to the airport and within a 15-minute walk of Angsana Spa and Alpat Island. Tanguisson Beach and Guam Premier Outlets are also within 1 mi (2 km).
Fresh breezes, soft music, and natural lighting will greet you in the spacious atrium at Sheraton Laguna Guam Resort. Sitting atop Oka Point with picturesque views of the Philippine Sea and the Pacific Ocean, our 5-star resort is nestled away in a quaint and exclusive area of the island. Comfortable and modern, our resort will make you feel relaxed and at ease from the moment you enter. All of our 318 guest rooms and suites will boast great views of the Pacific Ocean – the perfect backdrop for an unforgettable stay. The exclusive Laguna Club Lounge, situated on the top floor, will offer picturesque views of the ocean and the vast tropical lagoon. Our 7,000 square feet of elegant banquet space, as well as the White Arrow wedding chapel, will offer everything you need to make your special event spectacular and memorable. You can also stay connected to the office using our business center or computer workstations. Enjoy Guam’s premier shopping centers, golf courses, water activities, and cultural centers – all nearby. Then come back to the resort for some relaxation at our world-class spa. Spend your days lounging by an extensive three-tiered lagoon featuring an infinity pool or on the manmade beach overlooking the ocean. Or work up a sweat at the 24-hour Sheraton Fitness. Throughout the day, dining options will be plentiful with our three restaurants and three bars, ideal for pre-dinner drinks or a nightcap. Share memories to last a lifetime when you enjoy the scenery at the Sheraton Laguna Guam Resort.
This Guam beachfront resort is on Tumon Bay, about a half-mile from duty-free shopping at Tumon Sands Plaza and DFS Galleria. Micronesia Mall is 1.5 miles from the Fiesta Resort Guam. Two Lovers Point, with its spectacular views, is 2 miles away.
The resort offers 2 beachfront pools, 1 with a poolside bar and the other geared to children. Complimentary scheduled activities include pool basketball, pool volleyball, water polo, water aerobics, and “SNUBA” demonstrations. The Marine Center, located beachside, offers rental equipment and private cabanas. The resort can arrange banana-boat rides, diving excursions, and other aquatic adventures. A beachside barbecue includes a cultural show with music and dancing. The World Café showcases international cuisine, with buffet and a la carte options. The Japanese-style Seaport Steak & Wine Company serves steaks, seafood, and teppanyaki. Other amenities include a fitness room, a business center, 2 meeting rooms, and children's activities.
Fiesta Resort Guam's air-conditioned guestrooms feature views of the bay or mountains. Rooms are non-smoking and offer flat-panel cable TV, pay movies, telephones, compact refrigerators, free bottled water and in-room safes. Free WiFi is available. Bathrooms include shower/tub combinations, hair dryers, and complimentary toiletries. Rollaway beds are available for a surcharge.
Cons: poor and expensive breakfast
breakfast not included
Hotel Nikko Guam is a great choice for your beach stay in Tamuning. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, detox wraps, and facials. Magellan, one of 3 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. 2 bars/lounges and a poolside bar are other highlights at this upscale hotel, and rooms offer balconies and refrigerators.
Lotte Hotel Guam is just 3.3 mi (5.4 km) from the airport and offers a shuttle (available on request) for USD 15 per person one-way. Guests can indulge in deep-tissue massages, body wraps, or body scrubs, and grab a bite to eat at La Seine, which serves international cuisine and is open for breakfast, lunch, and dinner. There are 2 bars/lounges and an outdoor pool, and rooms at this upscale resort get the details right with deep soaking tubs and bathrobes.
At Pacific Islands Club Guam, you can spend time at the beach playing volleyball, plus you'll have access to onsite scuba diving, snorkeling, and windsurfing. There's plenty of fun with the 7 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, detox wraps, and aromatherapy. SKYLIGHT, one of 6 restaurants, serves breakfast, lunch, and dinner. A free kid's club and a poolside bar are other highlights, and rooms offer balconies and refrigerators.
Pros: large room, wifi worked well, MagicJack free phone in lobby
Cons: Plumbing, cost of 1 mile cab ride from airport, room was hot on arrival
Pros: The staff was great and rooms were clean and very comfortable to stay in.
Cons: From the outside and location you think it's not going to be great but give it a chance and if you aren't real picky this is a great place to stay!
Less than 1 Mile from the Guam International Airport. Airport Shuttle is based upon availability. Upon request we will provide Airport Pick Up and Airport Drop off. The cose is 8.00 per person for pick up and 8.00 per person for drop off. All requests must be made at the time of booking. Located in Central Part of Tamuning. Walking Distance from Shopping Malls and Restaurants. Minutes Away from the Beach and Scenic Places. Free Wireless Internet. Free Local and 1-800 Calls. Excellent Customer Service. Easy Access to Marine Corp Drive. Guest rooms are equipped with wireless internet access, free local telephone calls, balconies, clock radios, hair dryers, iron/boards, microwaves, refrigerators and TV.
Cons: The stupidity of the employees, the horrible rock hard beds, the lil old security guard running around trying to be a hero, the fact that the TV was the size of a lap top and you couldn't hook up any input because of a blocker they had on it, the fact that you would call the front desk for help with something and they would just say "I sorry", " I don't know "!
A great choice for a stay in Tamuning, Guam Plaza Hotel is just 3.2 mi (5.1 km) from the airport. After hanging out at the water park or outdoor pool, guests can grab a bite to eat at Rootz Hill Grillhouse, one of 3 restaurants, which serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights include a children's pool and a snack bar/deli, and rooms offer balconies and flat-screen TVs.
Oceanview Hotel & Residences is just 3 mi (4.8 km) from the airport and offers a shuttle (available on request) for USD 10.00 per person one way. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Chamoru Tei, which serves Japanese cuisine and is open for breakfast, lunch, and dinner. There's also a 24-hour fitness center, and rooms offer balconies and flat-screen TVs.
Pros: The people were great! You are treated well and the culture shows great respect of the guests. The hotel is clean and staff were very helpful.
Cons: The hotel is old and the fixtures were a well used. the little gym was not in good order so many machines weren't usable.
Bayview Hotel Guam is just 2.9 mi (4.7 km) from the airport and offers a shuttle (available on request) for USD 10 per person one way. Guests can visit the 24-hour fitness center for a workout or enjoy American cuisine at DELMONICO, one of 2 restaurants. Rooms feature bonuses like refrigerators and microwaves, along with balconies and flat-screen TVs.
Cons: Run down facility, horrible beat up worn out bed, ants, dark and rather dingy. My wife would not have stayed a single night. Should be a $40 per night location. No breakfast or other amenities typical at this price point. I moved to a different motel for the balance of the business trip.
Wyndham Garden Guam is just 1.4 mi (2.2 km) from the airport and offers a shuttle during limited hours for USD 8 per person one way. Guests can indulge in massages at the spa, and Grill and Curry serves breakfast, lunch, and dinner. There's an outdoor pool and a bar/lounge, and in-room conveniences include refrigerators and microwaves.
Pros: The staff were helpful and accommodating. They try to do their best to address my concern. This is my second time going there and found it a satisfying place to stay.
Cons: The complimentary bottled water is only good for check in! I stayed 3 nights and when I asked for the refill, the answer of the housekeeping is they only give the complimentary during check in.
I found it unreasonable.....
Pros: The staff was extremely great.
Cons: The hotel is horrible as far as conditions mildew stains all over the bath tub, beds are extremely hard very and out dated.
Stay in the heart of Guams favorite tourist spot! Our great central location puts you in reach of entertainment, activities, luxury and budget shopping, and a variety of restaurants located north and south of Tumon.Our 252 guestrooms offer you the ideal place to relax and unwind. From king size beds to quadruple rooms to Suites, we have the accommodations to fit your needs.Our friendly staff stands ready to accommodate your every need with our proud Hafa Adai spirit.The white sandy beaches just behind the hotel and the vibrant snorkeling adventure in the pristine waters of Tumon Bay's Marine Preserve await your arrival. Book today to stay and play at the Holiday Resort Guam.
Cons: Everything else..... Room was dirty, no microwave hairblower or coffee machine. All furniture was old and broken.Matress was old dirty and broken. Bedsheets were torn. Bathroom was Old and dirty. Roomservice was bad. No operational service phone. Old TV with bad picture quality. Hotel had a bad smell of bugspray. Walls in hotel were dirty and faded. Amendeties were all out of service. Gym was closed. Pool water was dirty. I can go on and on.............. Overall horrible.
Pros: Staff was great overall hote is like a motel. Tv is still like a boc tv. Its 2016. Needs upgrade of hotel very poor looking but expensive ao thats rip off price with the condition of hotel.
Cons: Room and hote i did not like. It was like a motel and bery very old condition looking rooms.
Maids were very accommodating
Cons: We didn't get a ocean view as reserved just a view I overlooking a parking lot plus the balcony door won't open
The room had a wornout and hard bed with flat pillows, The AC leaked caused damp mold like smell in the room
Cons: No hot water in showe
Location. Situated on the beach, this Tamuning hotel is 2 miles (3 kilometers) from both Cathedral of Dulce Nombre de Maria and Paseo Baseball Stadium.
Hotel Features. Hotel Santa Fe Guam features an outdoor pool with an ocean view, a spa with spa tub and massage services, beach activities, and a fitness facility. Guests can enjoy American and Asian dishes for breakfast, lunch, and dinner at The Grill, and sunset drinks at the Beach Bar. Barbecue grillsand a patio allow guests outdoor cooking and relaxation.
This Tamuning hotel includes a business center, limo/town car service, and business services. Multilingual staff can arrange wedding services and tour assistance. Laundry facilities are onsite. Guest parking is complimentary.
Guestrooms. Guestrooms at Hotel Santa Fe Guam offer ocean, pool, city, beach, and garden views. The Southwestern-themed rooms provide direct-dial phones with voice mail and in-room safes. Complimentary wireless Internet access is offered while wired Internet access comes with a fee. Air-conditioned guestrooms are furnished with desks, mini refrigerators, and coffee/tea makers. Bathrooms have shower/tub combinations, hair dryers, and complimentary toiletries. Daily housekeeping, a turndown service, and wake-up calls are provided. Free cribs are also available.
A great choice for a stay in Tamuning, Alupang Beach Tower is just 2.6 mi (4.1 km) from the airport. For a bit of exercise, you can visit the fitness center or go for a swim in the outdoor pool. A spa tub and a children's pool are other highlights, and condos at this upscale property feature jetted tubs and kitchens.
Pros: Staff was extremely friendly and accomadating and the location was great in Tumon. The rooms were fairly large.
Cons: Internet service needs to improve. Half the time it was down or intermittent. Also, the air conditioning system is in need of repair the rooms humidity was extremely high and always felt the room was wet and moldy smelling. The facility also needs some repairs and upgrades.
Pros: I liked that my company was able to book a hotel for the 3 weeks I was spending in Guam. This was the only option available. That's should've been a clue.
Cons: First, the air con spits out water constantly. If you shut off the air con, mold starts to grow in your room. You can't open the windows to air out the room.
During a tropical storm the wood surrounding the windows was saturated with water and started raining in my room... eventually adding to the mold.
Most of the staff were nice. I never accepted room service for cleaning but they would give me anything but water. For some reason they refused to provide any more bottled water than the initial two bottles. For the thousands of dollars my room cost, I would think a few bottles wouldn't be a problem.
If you have them shuttle you to the airport, pay at reception. My airport driver pocketed $5 when I wasn't looking and claimed I hadn't paid him the full amount for shuttle service. When I counted my money at the airport I realized what he had done.
Summary: I've stayed in Cambodian an Laotian hotels that were better maintained at a third of the price.
Pros: I love the big room
Cons: One thing that bother me was the bathroom. The shower head need to be replace and clean
Cons: The air conditioning did not work
Located at the south end of Tumon Bay, Royal Orchid Guam Hotel is a 10-minute stroll from the beach and a 10-minute drive from the airport. The Plaza, a lively mall packed with designer boutiques, is a 3-minute cab ride away; it's right next to Underwater World, a kid-friendly aquarium.
A great choice for a stay in Tamuning, Guam Airport Hotel is just 1 mi (1.7 km) from the airport. Guests can take a dip in the outdoor pool, and freebies like WiFi, self parking, and wired Internet are added perks. Apartments feature kitchens and patios.
Cons: One security guard was poking into my business i caught him 2 times trying to see what i was doing on my phone , very annoying ... Then he prceeded to give me dirty looks , I'm a guest and i dont drink i dont use drugs my apperance is very clean ... His job duty is to protect the guess from the outside not the inside which is me .. Younger kinda fat guy
Pros: The beds were comfortable, bathroom was clean (had hot water which I don't always have the joy of using), and had a nice window view. Wireless Internet was very fast. Hotel stay was relatively cheap and has a good location with a nearby bus stop, restaurants, and stores.
Cons: The desk wasn't very big which I needed, tv was old and didn't have many channels, no safe box to use, an old telephone that reminds me of those movies back in the 80s. The Wireless Internet is fast, but you can lose connection somewhat throughout the day. My guess is they don't have a powerful router or network setup throughout the hotel that can handle the number of guests and rooms for each floor despite still having 5 bars connection.
Pros: The value for the area is great since other hotel rooms can cost 150+.
Cons: The room is just that a room. This room is just for sleeping and a quick shower.
A great choice for a stay in Tamuning, Pacific Bay Hotel is just 2.3 mi (3.6 km) from the airport. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at CHURRASCO, one of 3 restaurants, which serves Brazilian cuisine and is open for lunch and dinner. Rooms offer up nice touches like Select Comfort beds with premium linens.