Overview

Lotte Hotel Guam

185 Gun Beach Road, Tamuning 96913-4202, Guam
+1 671 646 6811

RM 922+

Overall guest ratings

7.8/10 Good
Based on 1,117 reviews

Review highlights

  • 10.0
  • 9.3
  • 7.0
  • 6.9

Good to know

  • Friendly service
  • Spacious rooms
  • Great view

Nearby

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    About

    Lotte Hotel Guam is just 3.3 mi (5.4 km) from the airport and offers a shuttle (available on request) for USD 15 per person one-way. Guests can indulge in deep-tissue massages, body wraps, or body scrubs, and grab a bite to eat at La Seine, which serves international cuisine and is open for breakfast, lunch, and dinner. There are 2 bars/lounges and an outdoor pool, and rooms at this upscale resort get the details right with deep soaking tubs and bathrobes.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Playground
    • Designated smoking area
    • Storage available
    • Beachfront
    • Golf
    • Child pool
    • Indoor pool
    • Coffee shop
    • Airport shuttle
    • Steam room
    • Washer/dryer available in-room
    • Laundry facilities
    • Pets not allowed
    • Free valet parking
    • Outdoor tennis
    • Terrace/Patio
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.8 Good
    Based on 1,117 reviews
    • 10.0 "Excellent wellness & sports facilities."
      10.0 "top-notch fitness area, thought 100%."
    • 9.3 "Internet works perfectly."
      9.3 "93% said the wifi quality was great."
    • 8.9 "Bar is amazing."
      8.3 "Delicious alcoholic drinks, according to 83%."
    • 8.1 "Great service."
      9.2 "92% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
      10.0 "100% were impressed by the laundry service."
    • 7.8 "Good pool."
    • 7.0 "Good location."
      5.7 "Only 57% were satisfied with the proximity to shopping."
      6.4 "Parking was ok, according to 64%."
      5.7 "Proximity to the beach was acceptable, thought 57%."
    • 6.9 "Breakfast is mediocre."
    • 6.3 "Average amenities."
      6.1 "61% thought the building was acceptable."
    • 5.6 "Food is average."
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    Overall rating

    7.7 Good
    Based on 335 reviews
    • 7.7 "Good pool."
    • 7.6 "Good service."
      9.0 "90% found the staff to be very friendly."
    • 7.3 "Good cleanliness."
    • 7.3 "Good breakfast."
    • 6.9 "Rooms are ok."
      5.5 "For only 55%, the bathroom was ok."
      6.7 "Beds were acceptable for 67%."
      6.3 "Only 63% said rooms were clean enough."
    • 6.9 "Location is acceptable."
    • 6.6 "Average comfort."
      6.7 "Beds were acceptable for 67%."
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    Overall rating

    7.9 Good
    Based on 737 reviews
    • 8.5 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 7.9 "Good pool."
    • 7.2 "Nice rooms."
      9.6 "96% thought the view was good."
      9.2 "92% thought rooms were spacious."
    • 7.2 "Good location."
    • 7.0 "Good cleanliness."
    • 6.9 "Breakfast is mediocre."
    • 6.6 "Average amenities."
      6.3 "63% thought the building was acceptable."
    • 5.6 "Food is average."
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    Overall rating

    8.1 Excellent
    Based on 44 reviews
    • 8.3 "Great service."
    • 6.5 "Rooms are ok."
    • 6.2 "Average comfort."
    Good to know
    "Friendly service"
    "Spacious rooms"
    "Great view"
    data provided by TrustYou
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