Overview

Hotel Chancellor@Orchard

28 Cavenagh Road, Singapore 229635, Singapore
+65 6708 8788

RM 444+

Overall guest ratings

7.0/10 Good
Based on 1,547 reviews

Review highlights

  • 9.5
  • 5.3
  • 4.3
  • 3.5

Good to know

  • Great shopping

Nearby

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    About

    At Hotel Chancellor@Orchard, you'll be within a 10-minute drive of Chinatown Heritage Center and Peranakan Museum. Guests can take a dip in the outdoor pool or grab a bite to eat at Bistro@Chancellor, which serves breakfast, lunch, and dinner. A children's pool and a garden are other highlights, and all rooms offer LED TVs and free WiFi.

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    Amenities

    • Free Wi-Fi
    • Facilities for disabled guests
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Playground
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Concierge service
    • Laundry facilities
    • Child pool
    • Safe
    • Pets not allowed
    • Parking (surcharge)
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    7.0 Good
    Based on 1,547 reviews
    • 9.5 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      9.8 "Near to public transport, according to 98%."
      7.8 "Easily accessible by car, said 78%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
      9.0 "90% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
    • 5.3 "Internet is average."
    • 5.0 "Service is ok."
      6.7 "Only 67% found the staff to be friendly enough."
    • 4.3 "Rooms are not good."
      1.0 "90% complained about the bathroom."
      1.9 "81% said rooms were small."
      4.4 "56% didn't like the uncomfortable beds."
      1.2 "88% thought they were poorly maintained."
      1.3 "87% had problems with the shower."
      0.6 "94% thought the tv was sub-standard."
      0.2 "98% criticized the small bathroom."
      0.5 "95% said the bathroom was dirty."
    • 3.5 "Disappointing food."
      2.4 "For 76%, the dining experience was not enjoyable."
      1.4 "86% did not like what was on the menu."
      4.4 "Unclean dining area, according to 56%."
      1.4 "86% said the pork dishes didn't taste good."
    • 2.5 "Awful breakfast."
    • 0.0 "Disappointing wellness & sports facilities."
      0.0 "100% didn't like the fitness area."
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    Overall rating

    6.8 Good
    Based on 587 reviews
    • 9.7 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      10.0 "100% liked the proximity to shopping."
    • 5.5 "Internet is average."
    • 5.1 "Service is ok."
      5.1 "Only 51% thought the service was professional."
    • 3.6 "Disappointing food."
    • 3.4 "Rooms are not good."
      1.1 "89% complained about the bathroom."
      4.4 "56% didn't like the uncomfortable beds."
      1.8 "82% said rooms were small."
      1.0 "90% thought they were poorly maintained."
      0.4 "96% criticized the small bathroom."
      1.1 "89% had problems with the shower."
      0.7 "93% thought the tv was sub-standard."
    • 3.0 "Quite uncomfortable."
      4.4 "56% didn't like the uncomfortable beds."
      1.8 "82% said rooms were small."
      0.4 "96% criticized the small bathroom."
      3.0 "70% thought it was too noisy."
    • 2.2 "Awful breakfast."
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    Overall rating

    6.8 Good
    Based on 510 reviews
    • 9.2 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      9.9 "Near to public transport, according to 99%."
    • 5.3 "Average amenities."
      5.3 "53% thought the building was acceptable."
    • 5.3 "Internet is average."
    • 5.0 "Service is ok."
      4.0 "60% indicated the reception staff was not good."
      4.5 "55% thought the service was unprofessional."
    • 4.4 "Rooms are not good."
      1.7 "83% said rooms were small."
      1.1 "89% complained about the bathroom."
      4.6 "54% didn't like the uncomfortable beds."
      0.2 "98% criticized the small bathroom."
      0.4 "96% said the bathroom was dirty."
    • 3.3 "Breakfast is below average."
    • 3.0 "Quite uncomfortable."
      1.7 "83% said rooms were small."
      4.6 "54% didn't like the uncomfortable beds."
      0.2 "98% criticized the small bathroom."
    • 3.0 "Food is inedible."
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    Overall rating

    6.3 Good
    Based on 154 reviews
    • 9.2 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      7.8 "Easily accessible by car, said 78%."
    • 6.6 "Average cleanliness."
      6.6 "Only 66% said rooms were clean enough."
    • 6.5 "Vibe was decent."
    • 5.4 "Internet is average."
    • 4.8 "Service is below average."
    • 4.2 "Rooms are not good."
      0.9 "91% complained about the bathroom."
      2.0 "80% said rooms were small."
    • 3.8 "Disappointing food."
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    Overall rating

    7.2 Good
    Based on 293 reviews
    • 9.3 "Terrific location."
      9.9 "Near to public transport, according to 99%."
    • 6.5 "Vibe was decent."
    • 5.0 "Service is ok."
      4.4 "56% indicated the reception staff was not good."
      4.4 "56% thought the service was unprofessional."
    • 4.3 "Rooms are not good."
      1.1 "89% complained about the bathroom."
      2.2 "78% said rooms were small."
      4.5 "55% didn't like the uncomfortable beds."
      1.5 "85% had problems with the shower."
      1.0 "90% thought they were poorly maintained."
    • 3.4 "Disappointing food."
    • 2.3 "Awful breakfast."
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Great shopping"
    data provided by TrustYou

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