Overview

Hotel Chancellor@Orchard

28 Cavenagh Road, Singapore 229635, Singapore
+65 6708 8788

RM 437+

Overall guest ratings

7.1/10 Good
Based on 1,815 reviews

Review highlights

  • 9.5
  • 5.7
  • 4.4
  • 3.2

Good to know

  • Great shopping

Nearby

    show all

    About

    At Hotel Chancellor@Orchard, you'll be within a 10-minute drive of Chinatown Heritage Center and Peranakan Museum. Guests can take a dip in the outdoor pool or grab a bite to eat at Bistro@Chancellor, which serves breakfast, lunch, and dinner. A children's pool and a garden are other highlights, and all rooms offer LED TVs and free WiFi.

    Less More
    Hotels.com

    Amenities

    • Free Wi-Fi
    • Facilities for disabled guests
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Playground
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Concierge service
    • Laundry facilities
    • Child pool
    • Safe
    • Pets not allowed
    • Parking (surcharge)
    • Terrace/Patio
    Less More
    Reviews

    Guest reviews

    Overall rating

    7.1 Good
    Based on 1,815 reviews
    • 9.5 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      9.8 "Near to public transport, according to 98%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.8 "98% liked the proximity to sightseeing."
      7.7 "77% thought parking was inexpensive."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
    • 5.7 "Internet is average."
    • 5.5 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
      6.9 "69% thought the cleanliness of the hotel was average."
    • 5.5 "Service is ok."
      6.4 "Only 64% found the staff to be friendly enough."
      5.4 "Only 54% thought the service was professional."
      6.0 "60% thought the management was tolerable."
    • 4.4 "Rooms are not good."
      2.3 "77% complained about the bathroom."
      1.9 "81% said rooms were small."
      4.9 "51% didn't like the uncomfortable beds."
      1.0 "90% thought they were poorly maintained."
      1.5 "85% had problems with the shower."
      1.5 "85% thought the tv was sub-standard."
      0.9 "91% criticized the small bathroom."
      0.4 "96% said the bathroom was dirty."
      4.3 "57% found problems with the furniture."
      4.0 "Air conditioning was criticized by 60%."
    • 3.2 "Food is inedible."
      1.4 "For 86%, the dining experience was not enjoyable."
      3.2 "68% did not like what was on the menu."
      1.5 "Unclean dining area, according to 85%."
      4.0 "60% said the pork dishes didn't taste good."
    • 2.5 "Awful breakfast."
    View all review categories

    Overall rating

    7.0 Good
    Based on 653 reviews
    • 9.6 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      9.9 "Near to public transport, according to 99%."
    • 6.1 "Internet is average."
    • 6.0 "Service is ok."
      5.2 "52% said the reception staff was ok."
      5.4 "Only 54% thought the service was professional."
    • 5.4 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
    • 3.6 "Rooms are not good."
      2.0 "80% complained about the bathroom."
      4.5 "55% didn't like the uncomfortable beds."
      2.1 "79% said rooms were small."
      1.2 "88% had problems with the shower."
      1.7 "83% thought the tv was sub-standard."
      0.9 "91% thought they were poorly maintained."
      0.9 "91% criticized the small bathroom."
    • 3.3 "Disappointing food."
    • 2.3 "Awful breakfast."
    View all review categories

    Overall rating

    6.9 Good
    Based on 617 reviews
    • 9.4 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      9.9 "Near to public transport, according to 99%."
    • 5.7 "Average amenities."
      5.5 "55% thought the building was acceptable."
    • 5.7 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
    • 5.6 "Internet is average."
    • 5.2 "Service is ok."
      5.9 "Only 59% found the staff to be friendly enough."
      5.3 "Only 53% thought the service was professional."
    • 4.8 "Rooms are not good."
      2.3 "77% complained about the bathroom."
      1.7 "83% said rooms were small."
      0.8 "92% criticized the small bathroom."
      0.3 "97% said the bathroom was dirty."
    • 2.9 "Awful breakfast."
    • 2.7 "Food is inedible."
    View all review categories

    Overall rating

    6.3 Good
    Based on 163 reviews
    • 9.3 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      8.3 "Easily accessible by car, said 83%."
    • 6.6 "Vibe was decent."
    • 5.8 "Internet is average."
    • 5.8 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
    • 5.3 "Service is ok."
      6.6 "Only 66% found the staff to be friendly enough."
    • 4.4 "Rooms are not good."
      2.1 "79% complained about the bathroom."
      2.1 "79% said rooms were small."
    • 3.7 "Disappointing food."
    View all review categories

    Overall rating

    7.2 Good
    Based on 381 reviews
    • 9.6 "Terrific location."
      9.9 "Near to public transport, according to 99%."
    • 5.9 "Internet is average."
    • 5.5 "Service is ok."
      6.4 "Only 64% found the staff to be friendly enough."
      5.5 "Only 55% thought the service was professional."
    • 5.2 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
    • 4.5 "Rooms are not good."
      5.0 "Beds were acceptable for 50%."
      2.1 "79% complained about the bathroom."
      2.2 "78% said rooms were small."
      1.4 "86% had problems with the shower."
      1.6 "84% thought the tv was sub-standard."
      0.9 "91% thought they were poorly maintained."
    • 3.4 "Disappointing food."
    • 3.0 "Awful breakfast."
    View all review categories
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Great shopping"
    data provided by TrustYou

    Photos
    Map

    Map

    Close