Overview

Marco Polo Shenzhen
Top Boutique Hotel

Fuhua 1st Road, Shenzhen 518048, China
+86 755 8298 9888

RM 471+

Overall guest ratings

8.8/10 Excellent
Based on 4,936 reviews

Review highlights

  • 9.7
  • 8.4
  • 8.4
  • 5.3

Good to know

  • Clean rooms
  • Friendly service
  • Great shopping

Nearby

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    About

    Marco Polo Shenzhen features a ski shuttle and puts you near winter activities like snowboarding. Guests can indulge in spa services, and Cafe Marco, one of 3 restaurants, serves breakfast, lunch, and dinner. An outdoor pool and a rooftop terrace are other highlights, and rooms at this luxurious hotel offer up nice touches like private spa tubs and premium bedding.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Babysitting or child care
    • Business centre
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Child-friendly
    • Laundry facilities
    • Beauty salon
    • Cable or satellite TV
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Ski shuttle (surcharge)
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.8 Excellent
    Based on 4,936 reviews
    • 9.7 "Terrific location."
      9.8 "Easily accessible by car, said 98%."
      9.9 "99% liked the proximity to shopping."
      9.8 "Near to public transport, according to 98%."
      9.7 "97% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "Business sites within easy reach, said 100%."
      10.0 "City centre within easy reach, said 100%."
      9.6 "96% thought it was easy to get to the train station."
      10.0 "Good access to the airport, said 100%."
    • 8.4 "Pool is good."
    • 8.4 "Great service."
      8.3 "83% found the staff to be very friendly."
      8.5 "85% thought the service was very professional."
      7.7 "Housekeeping was great, according to 77%."
      8.2 "Management was excellent, said 82%."
      9.0 "90% were happy with the room service."
    • 8.1 "Bar is amazing."
      9.3 "Delicious alcoholic drinks, according to 93%."
    • 7.4 "Good breakfast."
    • 5.3 "Rooms are ok."
      6.0 "Beds were acceptable for 60%."
      5.6 "For only 56%, the bathroom was ok."
      6.0 "60% thought the bathroom was big enough."
      5.0 "Only 50% thought the air conditioning was adequate."
      5.3 "Cleanliness of the bathroom was average, said 53%."
    • 3.5 "Not very comfortable."
      2.5 "75% said rooms were small."
    • 2.9 "Disappointing internet connection."
      2.7 "73% said the wifi quality was bad."
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    Overall rating

    8.5 Excellent
    Based on 740 reviews
    • 9.8 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.9 "Easily accessible by car, said 99%."
      9.8 "Near to public transport, according to 98%."
      9.8 "98% enjoyed the restaurants & bars nearby."
    • 8.5 "Pool is good."
    • 8.2 "Bar is amazing."
    • 7.9 "Good service."
      7.9 "79% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
      7.6 "Housekeeping was great, according to 76%."
    • 7.4 "Good breakfast."
    • 5.0 "Rooms are ok."
      2.5 "75% said rooms were small."
      1.3 "For 87%, the rooms looked old."
      2.0 "80% thought they were poorly maintained."
    • 3.6 "Not very comfortable."
      2.5 "75% said rooms were small."
    • 3.0 "Disappointing internet connection."
      2.8 "72% said the wifi quality was bad."
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    Overall rating

    8.7 Excellent
    Based on 888 reviews
    • 9.8 "Terrific location."
      9.9 "Easily accessible by car, said 99%."
      9.9 "99% liked the proximity to shopping."
      9.8 "Near to public transport, according to 98%."
      10.0 "100% liked the proximity to sightseeing."
    • 8.5 "Great service."
      8.4 "84% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      8.6 "86% thought the service was very professional."
    • 7.8 "Good pool."
    • 7.3 "Good breakfast."
    • 5.8 "Rooms are ok."
      6.5 "Beds were acceptable for 65%."
      5.8 "For only 58%, the bathroom was ok."
    • 5.8 "Average value."
    • 4.1 "Not very comfortable."
      3.0 "70% said rooms were small."
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    Overall rating

    9.1 Excellent
    Based on 2,665 reviews
    • 9.8 "Terrific location."
      9.9 "Easily accessible by car, said 99%."
      9.9 "99% liked the proximity to shopping."
      9.8 "Near to public transport, according to 98%."
      10.0 "Business sites within easy reach, said 100%."
      9.8 "98% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
      9.4 "94% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to sightseeing."
    • 8.4 "Great service."
      8.5 "85% found the staff to be very friendly."
      8.2 "82% thought the service was very professional."
      7.9 "Housekeeping was great, according to 79%."
      7.9 "Management was excellent, said 79%."
    • 8.3 "Pool is good."
    • 8.2 "Bar is amazing."
    • 7.1 "Good breakfast."
    • 5.8 "Average value."
    • 5.7 "Rooms are ok."
      5.7 "Beds were acceptable for 57%."
      5.7 "For only 57%, the bathroom was ok."
      6.0 "60% thought the bathroom was big enough."
    • 3.1 "Quite uncomfortable."
      2.1 "79% said rooms were small."
    • 2.8 "Disappointing internet connection."
      2.6 "74% said the wifi quality was bad."
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    Overall rating

    8.2 Excellent
    Based on 641 reviews
    • 9.8 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.8 "98% enjoyed the restaurants & bars nearby."
      9.9 "Easily accessible by car, said 99%."
      9.8 "Near to public transport, according to 98%."
    • 8.6 "Pool is good."
    • 7.9 "Good service."
      8.2 "82% found the staff to be very friendly."
      8.1 "81% thought the service was very professional."
    • 7.4 "Good breakfast."
    • 6.0 "Average value."
    • 5.5 "Rooms are ok."
      6.3 "Beds were acceptable for 63%."
      5.5 "For only 55%, the bathroom was ok."
    • 5.1 "Vibe was decent."
    • 3.8 "Not very comfortable."
      2.8 "72% said rooms were small."
      4.6 "Air conditioning was criticized by 54%."
    • 3.1 "Disappointing internet connection."
      2.7 "73% said the wifi quality was bad."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Good to know
    "Clean rooms"
    "Friendly service"
    "Great shopping"
    data provided by TrustYou

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