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It's the Four Seasons, what else needs to be said? Every detail is cared for and it was just a great relaxing experience. The Staff was more than accommodating and went out of their way to take car of our every need. We loved our stay and we will be back since this is now our new favorite place to stay. Although we had a beautiful pool side room, we never where unable to secure four lounge chairs together for our family. We had to pay $200 extra a day to go across the street to the Coral Casino and enjoy that pool. Although we loved it at the Coral Casino Pool, their should be some consideration made for those who can not secure lounging at the main pool next to their room to be allowed to use the Coral Casino pool without this additional cost. Especially if seating is unavailable as it was for us by the hotel main pool.
Location, the room No Wi-fi, no shower cap, and the fees for every little thing (like parking, food) were very high.
The gardens are spectacular and walking to and from room was pleasant stroll. Room was silent sanctuary as was the private patio. Other hotels could learn a great deal by experiences all the small details of simplicity. Nothing fancy, just classic. Delightful place. Every employee seemed proud of their work and part of a team. That is rare.
Tennis courts and overall ambiance Room I initially got smelled really bad and we had to get switched. Unacceptable for the price we paid
The service and property are the best we've seen in southern California we really enjoyed our stay and it's such beautiful scenery that you must stay at this hotel the food was delicious and they even have a car to take you where ever you want to go so you don't have to worry about driving after an all day wine tasting. The concierge will set up tours for you and give you advice on which placeset to visit while you are there a 5 star hotel hands down
proximity to the ocean and state street. Service staff was courteous too pricey for the amenities. room was standard, generally priced at $110 at other properties. got a terrible massage at the hotel spa
Good location We were there for a wedding but the hotel was taken over by a big convention. We couldn't find a seat in the bar/lounge because the convention people overtook The whole place.
The location. The fact when we wanted to open the wine bottle in the room we had to pay 10 dollars to get a bottle opener ! People's clothes left from previous stayers, stuff also under bed. We were told about the wonderful omlettes for breakfast but again this was extra !
If you want to be able to walk to the beach and walk to shopping, this place is terrific. The pool was clean and double tree cookies are always a nice touch. The staff seems to be pretty well managed. Except for one bar tender, I got the feeling the management must spend time training in hospitality. For the price, (I paid about $360 a night for a standard room) the property in general looks pretty ragged. The rooms and hallways are in need of an upgrade. Even a few days later, I'm still thinking about spending over $50 for my daughter and I to eat some scrambled eggs and drink coffee.
The location of accomidations were perfect. They were very dog friendly in everyway!
The location was across the beach from the waterfront and a block from the main drag of downtown SB so it was a perfect location. The hotel grounds, the main lobby, and the areas open to the public were very nice. That being said, that was the only nice part about this hotel. Oh, and the valet were extremely polite. And a 12pm checkout. The hotel is very large and we walked around for quite a while with our luggage in hand to find the entrance to our building. We we were asked upon check-in if we had a map, but never actually shown where on the map our room was. When we did finally locate the room, adjacent to the elevators (very noisy), the room was horrible. Why we were placed in the disabled accessible room was beyond me for my family of four. At least if there were no more rooms, please let me know upon check-in. I started to make a fuss, but we were only there for one night and to be honest, the lobby was super far and my fiance and I had just carried all the luggage to the room ourselves and were sweating and we had to meet our family for dinner soon. There was no rod to hang our clothes in the closet, but there were several hangars on a hook that I have no clue what I was supposed to do with. The entire bathroom looked like one giant shower with a drain in the middle and the grout looked so dirty, I felt uncomfortable walking in the room at all without my flip flops. The room itself looked as modern/updated as a Motel 6 (no offense Motel 6) but for the cost of the Ritz-Carlton. I was totally unimpressed. I was told there was a free continental breakfast so we headed there the next morning but when my eighteen year old daughter asked the host if this is where we the "free breakfast was," the host corrected her and said, "It's not free-it's complimentary and you need vouchers from the front-desk." Last time I checked, those two words meant the same thing. We all walked over to the concierge desk and I told him we didn't receive vouchers and he responded, "That room doesn't usually qualify for the breakfast. It's only for the upper tiers and Hilton Honors." Shocked by his tone and disbelieving, I repeated the room number and I asked if he were sure. His response was identical and he looked down and continued doing whatever menial task he was doing before. We were dismissed. Never would I stay in this hotel again, no matter what the cost. Unattractive rooms and the worst customer service ever. I loved the Doubletree until this.
As it was our honeymoon they upgraded us to an ocean view room. Nice location on sea front. Hotel is huge so takes ages to get to your room to lobby. Annoying if you forget anything! Pool area small.
We stayed more than a week and the personnel was always very nice and ready to help you. Accomodations (outdoor swimming pool, sauna, health center, mini golf & tennis corts) are very good and well maintained. Restaurants, bar & Pool terrasse served excellent food. Our room was large, quite & well located within the resort. Easy to go to the large Santa Barbara beach. Not too far from Santa Barbara main street (shopping, restaurants, ...). Expensive daily parking fee (18 USD per day) even there is no real alternative. Expensive laundry services. Not enough space around the outdoor swimming pool to relax & enjoy (mainly on Friday, Saturday & Sunday). Too often, not enough persons to serve you at breakfast time and lunch time in August (waiting time is too higher for such location!).
location grounds weather check in staff not great and not accommodating small amount of toiletries in bathroom like they were trying to save money pool area really busy and not a lot of seating lobby dated
The location. cleanliness, costs, fees, housekeeping
the beach across the street. Desk staff were very helpful.
Rooms were very clean. Easy parking and amazing location.
Best location in Santa Barbara, right across from the beach and wharf. Ref in room was a mini bar, had to use my own cooler for drinks I brought to room. Ice machines were near byâ€¦ not to much of an inconvenience.
Location and facility were top notch! The staff could not have been nicer. Very personable and friendly. We felt like friends. Definitely recommend.
Staff was friendly and helpful Construction was loud
Service and location
Well worth the money... beautiful rooms.
This guest did not leave comments about this hotel.
The staff at the front desk. Super-welcoming, and they gave us a map of the area, as well as some recommendations, when they found out that it was our first time in the area. Nothing, I would definitely return. I would upgrade again to a waterfront view.
This guest did not leave comments about this hotel.
It was an absolutely gorgeous hotel. No two rooms are alike. Classical feel with a few modern embelishments. Heated pool was wonderful and hot tub was great. The staff could have been more approachable and proactively helpful. I saw a lot of forheads (looking down at computer screens or otherwise "busy" despite no guests at the desk. The hot water situation was less than ideal. Nosy yet what combination you did, it would periodically get scorching hot then cold, then resume a tolerable temperature for a few minutes.
Very nice hotel, great staff, and it's so nice to get breakfast in the morning. Only complaint was we have little kids and so needed a room with two beds and the full beds are a bit small...even though they were very comfortable.
Same lobby , drive up entrance- like elavator was not working the enire stay there. I almost brought my parents. Would have been a disaster without elevator. they should have alerted all incoming guests prior to coming in. New room decor was inferior to the original decor. Pool water nice and warm- like. Jacuzzi jets were weak, alomost non-existant. dissapointed that they removed the Sauna. friendly staff- like.
The jacuzzi tub was nice as was the fireplace the could be seen from our bedroom and living room! Just minor things here and there. Nothing worth noting in this review
This hotel was so sweet. It had an amazing staff, very accommodating. Awesome character... old elevator! The rooms were clean and comfortable. My husband and I were traveling down the coastline of California so he had stayed in a lot of hotels on our travels, and this one was the best hotel! Nothing
If you need a place to take a deep breath and relax, Simpson House Inn is it. From our personal greeting when we arrived until we said good-bye, the friendly staff catered to our every need. Hedges surround the secluded Victorian home making it a true get-away. The room was beautifully decorated with antiques, meticulously clean, and very comfortable. The pillows and bedding were first-class and made for an excellent night’s sleep. The complimentary Kiehl’s bath and body products made getting clean delightful. At our romantic table for two on the veranda we were served amazing vegetarian breakfasts (banana pancakes were my favorite) on cherished family china. In the afternoon, we enjoyed a few too many of the fresh-baked cookies. The evening Hors d’oeuvres were truly delectable. We like good food – and we were not disappointed! In-between eating, we spent time sitting in the beautiful garden, listening to the soothing fountain, and admiring the sprawling Oak Tree. We strolled downtown, walked through nearby parks, visited a museum, and drove to Solvang. Our stay was a trip back in time, yet with all of the modern comforts – including Wi-Fi, television and a mini-fridge. Thank you Simpson House for the perfect vacation.
The service was impeccable. Like staying with family... The included breakfast and snacks were thoughtful and delicious. The perfect romantic getaway. Highest recommendations! Having to leave.
The location is great, close to everything. The staff was pleasant. The rooms really need to be extensively remodeled, at the very least. It feels like a 50 year old building. Relatively clean, but after this much use, it feels, looks, and smells old. Astonishingly bad value - we paid well over $500/night for a second floor ocean view room. If it had been half that, I would have said it was about right for the money.
Not much to like there Old, run down and grossly overpriced. Garbage truck visits every morning - noise as if it is parking in your room. Oh yes, do not forget freeway noise - omnipresent. We were seduced by the brand name and made a mistake. Not all Hyatt properties are made equal. This one is a dump.
Bar staff was rude and uncooperative. Front desk, informed us that we were being upgraded. Our room was next to the physical fitness center, on the outside of the hotel security door. We were awoken throughout the night by people saying long good nights outside our door. Then first thing in the morning the cleaning staff had a meeting just outside our door. We waited over an hour to talk to a manager in order to report our concerns and by then it was time to check out. We waited a bit longer and were told that the manager would not be coming in to work. In the meantime, a long line of people had gathered to check out. We left without being able to share our concerns.
The location and view of the ocean across the street is great. Way overpriced for the mediocre room/facilities. You're paying for the ocean view and Santa Barbara. The bathroom was small and dirty - the toilet wasn't functioning properly and the shower had clumps of hair in it. The elevator jolted upon the doors closing and had an expired permit in it. The AC unit was very loud and mounted near the head of the bed - it was so loud we had to turn it off to sleep, and it was a hot/humid evening. Over $350/night and I had a 'view' of the motel 6 outside of my window. Overall disappointed.
Waterfront location, architecturally attractive older main building Steep parking cost, no free wifi in the (ancillary) building I was in
Staff was excellent, made our stay special. Beautiful views of the ocean from our room/private terrace. Comfortable beds and maid service was great. Must pay each day for parking ($28) in addition to hotel price. Street parking was hard to find at times at night. Unclear if water was filtered, must use tap as bottled water was not provided. Layout of buildings is a bit confusing.
Quiet, the staff was very helpful, beautiful garden, patio, registration/sitting area. Even at the bookings.com price, it seemed overpriced. But I guess that's Santa Barbara.
The hotel staff was fantastic!!! We so enjoyed our stay at the Inn of the Spanish Gardens. We will definitely return.
The room was beautiful with a gas log fire that added a romantic touch. The service was first class and authentic.
Staff very friendly and attentive. Rooms were very clean and comfortable.
Beautiful place to stay! I loved the fountain and being able to hear it from my room. The linens were soft and luxurious. The soaking tub was relaxing. I loved the spanish style and elegant touches such as the tile and bath fixtures. The continental breakfast was great. I wish there was more of a variety of food on the room service menu.
The room was fantastic, the staff and service exceptional. I really got the feeling that the staff would be happy to help with anything. the room was very bright and spacious in a typical 'Spanish' style. Could have stayed there far longer then the 2 days we had
Nice room, friendly staff and good location, but just to expensive.
This was a very quaint hotel. It is a perfect place if you enjoy more of a 'bed & breakfast' inn-like experience (rather than a major hotel or resort experience). The staff was very friendly and made you feel like you were a guest in their home. Large, clean rooms. If you are accustomed to staying at larger, higher-end hotels and getting the full 'brand experience', this may be a bit dissapointing. My previous location before stopping here was the Ritz in San Francisco. The two locations are worlds apart. Again, the staff couldn't be nicer and the rooms were large and clean, but the facility did have a city 'grit' to it. This is a solid 3 star experience. But if you were expecting a 4- or 5- star stay, you may be dissapointed.
Staff is all very friendly and helpful. Location is great, walked to State Street, restaurants and shopping. Also beach, wharf and Funk Zone is walkable distance. Pricey, but then Santa Barbara is overall.
My boyfriend and I stayed here for 3 days 2 nights as a getaway trip from work and we loved our little cottage! We booked the Santa Cruz Cantina and it was perfect for us! We loved the separate rooms and facilities within our own private little house. The only problem we had with our room was that the drains in the bathroom sink and bath tub didn't drain properly. The plug seemed to be stuck and had to be lifted/taken out by hand in order for water to drain.
Our family of four had a great time at the Eagle Inn. Lovely rooms & super bathrooms. Breakfast was prepared and served individually. They even had cruiser bikes available that we used to explore Santa Barbara, which, given the super location, was easy to do. We liked the place so much, so didn't mind that there was only one queen bed per room. Rooms are too small for two beds, but fine with one bed. We also had one person who couldn't have taken the stairs, and were lucky to have downstairs room. Not sure if there was an elevator, so visitors should check for availability of downstairs rooms.
Eagle Inn is an attractive, clean, and well-maintained property, and is close to Santa Barbara's happening spots. We were in room 102, right off the lobby, and adjacent to the breakfast room. At 7am every morning, there commenced from above and all sides such a clamor as to make sleeping past that hour impossible. Perhaps an upstairs room, away from the lobby would be better.
A quiete hotel located in walking distance to a number of good restaurants in the beach area.
helpful suggestions and cooperation with scheduling two blocks from the beach
Great location, great staff, great hotel
The bedroom was amazing, perfect for lovers. The staff to the lobby was not really warmful
homeliness and location.
Good location for the beach area,quiet aeea but close to action.Reception staff very helpful. Queen room quiet small.Breakfast very poor did complain about the variety and lack of key products.Expensive stay and it lacked value for money.
A beautiful hotel with really nice comfortable rooms. In a great location only minutes away from the beach and a 10 minute walk from the main nightlife.
Local to event Very rude staff
Very nice hotel with a friendly staff and in a great location. I will definitely stay again
Absolutely loved this place. The beds were so comfortable, the staff was as friendly as can be, the bike rental was perfect. We stayed in early November for the half marathon (husband and cousin ran it) and the location was perfect. We booked early so got a great price. If you wait, the rooms can be very pricey. It's all about location location location. But we loved it!!!!! Will be back soon.
Location, location, location Roommate couldn't get into room before 4pm when she arrived mid morning. Not sure what priorities are used to determine which room is cleaned first... was it because I booked through a travel metasearch engine rather than the hotel? Also really surprised that the printer needed a cartridge to print, and staff was not able to print our boarding passes on another printer.
Can't beat the location right on the beach. Grounds are nicely landscaped and beautiful. Handy to have the continental breakfast provided (nothing special but ample fruit, cereal, muffins and coffee). Friendly staff. Rooms are sparse; walls are paper thin between rooms; all hotel room doors slam when closed, shaking our room each time hotel guests come and go. $30 a day extra to park on-site plus valet tips adds up quickly. Except for the fabulous location, hotel guest room feels like a Motel 6 (and we had a partial ocean view deluxe room!)
Location It was an apartment converted to hotel ( I guess) . Hardwood floor when walking made screeching noise ... Also from top floor as well ... When the neighbor rooms use the restroom the water they use in shower or flushing sound was felt like it's happening next to you .. Had only swimming and not enough bikes so don't expect that you will be able to get one.. The telephone was not working ..
The room was hot, tiny and extremely uncomfortable. You couldn't even open the window because they had martini glasses, wine bottles, snacks etc in the way. There was no AC and only a fan. If they would invest in some AC units, it would have at least been tolerable. Some of the staff were rude as well. And it was overpriced. Don't stay here, stay anywhere else.
Location close to the ocean and nice comfort areas. The bathroom was old, probably needs new plumbing fixtures. Also the tiles were very slippery. Refrigerator wasn't working, and ice machines are located in remote areas of the hotel grounds. The room was hot and humid, might need central air to help with this problem.
Good location Extremely overpriced hotel. We paid over $400/ night for a room with king bed, so small that you couldn't walk around the bed, room was called Santa Barbara but it was smaller that any room I paid over $400/ night. The tub was very gross and smelly, the headboard to the bed was scratched and disgusting. No air conditioning. Not nice service at the front desk. One of the worst hotels I have ever stayed in.
hotel milo was had lovely grounds. everything was nice quality and very comfortable. across the street from the beach and a close walk to state st. the staff (especially Sam!) was very nice and helpful. the walls were quite thin and I could every word from the people in the hall or those at the pool.
Location and bikes they provide Remodel going on upstairs from our room. Front desk never told us about it going on. Very noisy and they started at 7:45-7:00 pm
Staff was very friendly and helpful. Can't beat the location. Incredibly loud drilling, construction or something going upstairs woke us up at 7 AM and wouldn't stop. That was a fun surprise. Tried to call the front desk multiple times with no answer. Eventually got moved to a different room where it was quieter but the hot water more or less didn't work. Also in the new room the overhead light for some insane reason randomly turned on at 6 AM every single morning and woke us up. Pillows left us with aching necks. For the money, the quality of this hotel was impossibly shitty. Staff were very friendly and helpful but whoever owns/runs this place is coasting on the location alone and keeps the rooms in an embarrassing state. Would not stay here again or recommend it.
Attractive grounds The room was tiny and very hot with no air circulating. We had to check out.
Location, good beds. They charged a $30 a day for parking and a $15 resort fee. We stayed two nights so that was an unexpected extra $100. The next hotel we stayed at didn't play any of those games.
the staff was great, we were greeted with wine, we had to change rooms and they were very accommodating. there were little gnats or fruitflies in our rooms (we changed rooms and the fruitflies were there too)- the bathrooms could've been cleaner- the tub had hair in it and could use a little bleach in the corners
We had such a great time and were extremely pleased with the West Beach Inn! Everything about the hotel was perfect.....the staff, the room, the grounds and the pool were exceptional!
The hotel felt old and worn out. The Wi-Fi didn't work consistently. The tub didn't drain and even a short shower resulted in standing in ankle deep water.
Bed was comfortable The walls are so thin that you hear conversations next door and people walking and even moving in their bed above you. If you stay here, at least insist on an upper level room.
I liked that it wasn't far from activities, but far enough to relax. I was surprised with how quite it was, with how close to State Street we were. The staff were very friendly and helpful! The rooms were very clean, the building its self is older, however, they seem to have kept up on it very well. When checking in, I was told the Internet info was provided on the room card and it was not, but that was a quick fix by just calling the office. They didn't have pool towels ready, but a staff brought them to us when they were dry. Everything I read said the pools were heated, but only one out of two pools were heated. The parking was alittle tight, I have a big truck, but it worked out. Nothing was bad enough to to not come back again. We will definitely stay here again. (:
Rooms had Bottled water and fruit and bathroom toiletries were nice
adorable hotel friendly staff housekeeping was ok found previous tenants things
Quaint and private. Not close to downtown
It was quiet
It was quiet. Needs to be modernized.
For a one night stay it was good Facilities are very old, any time someone closed a door the whole building shook. My son was worried when he could hear the neighbors showering.
Friendly and helpful front desk guys Old big chair in the room
Clean facility Noisy employees ,room up against storage room.tight parking
Only positive was the location and the proximity to Starbucks in the morning. Outdated furnishings that reminded me of the 1970s. Awkward layout of hotel so you can here everyone coming and going. Nothing upscale or even nice about the hotel and the $280 nightly rate is a joke. Hotel is in par with a motel 6.
The maids were so helpful, welcoming and friendly. Did their utmost to make our stay comfortable. Even though we told the front desk when we arrived that we belonged to their Rewards program and were staying for three nights, they put us at the far end of the building where the workers had rooms. They woke up early, made lots of noise loading their trucks and same was true when they returned in the evening. The grounds looked overgrown and dirty. Bed was old and uncomfortable. Next time we will stay at Best Western on Calle Real in Goleta. Much nicer.
The bed was so comfy and I like noon check out:) The room was a little small
Historic hotel. Great location! Friendly staff A bit noise at night from the surrounding bars but not too bad. Rooms are a bit small Only one slow antique elevator.
Great location, it is right at the very central of downtown area. Close to all the good eating locations. the room is clean. Staff is very friendly. THE ELEVATOR!!!! OMG!!!!
The breakfast and nice size rooms. I like the parking valet system too. The wifi does not work, so it's frustrating.
location Room smelled like smoke even though it was a non-smoking room. We called the front desk and were offered another room however.
Location right on State Street where all of the great shops and restaurants are was great. Valet guys were pretty nice. Room smelled slightly smoky even though it was a non smoking room. Our room was close to the ancient elevator from 1926 and it sounded like our hotel room was in a subway station which was a bummer when we wanted to sleep in. A bunch of sketchy characters hang out right outside the front door of the hotel on State Street at night. Wasn't aware that parking was $10 until we arrived at the hotel.
This hotel exceeded all expectations. It is an older building and they have done an outstanding job keeping the character while providing modern amenities. The location is great, we arrived and departed town via the Amtrak station, which is a 10 minute walk from the hotel. Its location near shopping, dining, and nightlife is perfect. And to top it off, I think the highlight is the staff. The people running this place obviously have instilled a high level of courtesy, customer service, and friendliness in the staff. You can't go wrong.
Location is good . Front desk staff are rude and unhelpful. I stayed once before but I'd forgotten how rude she was. If I would have remembered I would have never returned .
spacious room dirty towel left from last guest
good location worn and used building, quite noisy inside, breakfast not really good
free parking and free internet Very late breakfaste. 7.30 AM, I am on the road at this time
The room was really nice
There was free parking, the hotel was near the places and restaurants we wanted to go to, it was also close to a gas station and a 7 Eleven. There was a free breakfast included in the price saving us time and money. The building has an elevator. The beds were very high and there were no bars in the restroom to help people with disabilities or Senior Citizens who have difficulty moving. There were no Senior Citizen or AARP discount rates.
Reception wasn't friendly Very poor shower, almost no running water
The rooms were clean and comfy. The wine evening service and the breakfast were lovely. I thought the beds a bit too soft but the linens and amenities were nice.
The room was comfortable and the hotel location is within easy walking distance from the beach, wharf, and downtown restaurants.
A clean, comfortable motel with a good level of onsite car parking. Great afternoon complimentary wine & cheese and reasonable light breakfast.The staff were great and easy to deal with. A little "out on the fringe" with a 15 minute walk to Stearns Wharf/town centre shopping.
Our mattress was very old and misshappen. It was replaced after one night..however, this should not have happened in the first place..
Walking along the beach. The continental breakfast, 4pm snacks and 8pm snacks.
big and beautiful room with kitchen, outside swimming pool and jacuzzi, close to the West Beach, free Cheese, Wine, Milk and Cookies in the evening simple breakfast in a very little room, not enoug tables for everyone, little bit far from statestreet (downtown) for dinner
Beautiful place near the harbour. The hotel is located near the 101 road so too much traffic (continuous flow of cars and trucks going through).The place is definately too expensive for the location.
Super friendly staff, newly remodeled bathroom, wine & cheese hour, clean room, late check-out, free parking & Internet, spacious room - they gave us the largest room! Couldn't sleep well because of the street noise - cars, motorcycles, delivery trucks, garbage pick-up
We wanted a to stay somewhere special for the last night of our holiday and we got exactly tht with this hotel. We booked a standard queen room but were fortunate to be upgraded to the Fireside Suite. This has a sitting room, king sized bedroom and two bathrooms, all beautifully decorated and with solid oak furniture. The hotel provides a luxury breakfast, complimentary bottle of champagne in the room, cheese & wine in reception early evening and milk and cookies at bedtime. A beautiful hotel and we'd happily stay there again - even without an upgrade. Nothing at all
It is a great comfortable place to stay. Bathroom could have been cleaner vents are very dirty need dusting and cleaning. Had a great time pool and spa are very nice and clean. Breakfast was good very relaxing and great location can walk pretty much everywhere. Bikes were nice too.
The ambiance of the entire facility Shower plumbing was not working properly slow drain. Was reported.
Very cute little resort motel in very nice area of Santa Barbara.
They could not write the company name in invoice.