Courtyard by Marriott San Antonio Medical Center
8585 Marriott Drive, San Antonio, TX 78229, United States
+1 210 614 7100From
RM 323
Cheapest
rate per night
8.3
Great
based on 292 reviews
About Courtyard by Marriott San Antonio Medical Center
- Hotel RoomYou’ll have a private room with all the hotel’s amenities
- Enhanced cleaningThis stay has committed to enhanced cleaning measures.Learn more
- FreebiesThis stay includes Wi-Fi and Parking for free
Located in Medical Center District, this hotel is within 1 mile (2 km) of South Texas Medical Center and University of Texas Health and Science Center at San Antonio. USAA Corporate Office Headquarters and CHRISTUS Santa Rosa Hospital - Medical Center are also within 2 miles (3 km).
Photos of Courtyard by Marriott San Antonio Medical Center
Property safety measures
Courtyard by Marriott San Antonio Medical Center has implemented the following measures:Heightened sanitation
Daily cleaning, increased availability of sanitation products.
Social distancing measures
Lobbies with safe social distancing.
Streamlined check-in and check-out.
Minimal contact with hotel personnel and other guests.
Latest deals for Courtyard by Marriott San Antonio Medical Center
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Standard rooms(RM 578 - RM 724)
Standard Room
King rooms(RM 323 - RM 1,052)
King room
Deluxe rooms(RM 548 - RM 732)
Deluxe room
Double rooms(RM 582 - RM 1,052)
Amenities at Courtyard by Marriott San Antonio Medical Center
- Outdoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
- Free parking
Health and safety
- Face masks for guests available
- Physical distancing in dining areas
- Physical distancing rules
- Enhanced cleaning
- Hand sanitiser in guest accommodation and key areas
- Screens or physical barriers placed between staff and guests in appropriate areas
- Use of cleaning chemicals that are effective against coronavirus
- Guest accommodation is disinfected between stays
- All plates, cutlery, glasses and other tableware have been sanitised
- Safe
- Guests can opt out of accommodation cleaning
- Staff follow all safety protocols as directed by local authorities
- Disinfection of high-touch surfaces
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Disabled access
- Lift
- Multi-lingual staff
- Adapted bath
- No smoking
- Toilet with grab rails
Services and conveniences
- Conference rooms
- Business centre
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Express check-out
- 24-hour front desk
Dining
- Microwave
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Coffee shop
Basics
- Free Wi-Fi
- Internet
- Free toiletries
- Heating
- Air-conditioned
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
Bathroom
- Bathtub
- Hairdryer
- Toilet
- Private bathroom
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
General
- Family rooms
- Seating area
- Telephone
Outdoor
- Picnic area
- Garden
Workspace
- Fax/photocopying
- Desk
Family friendly
- Babysitting or child care
- Cribs available
Parking and transportation
- Free parking
Bedroom
- Alarm clock
Fitness
- Fitness centre
Pool
- Outdoor pool
Reviews of Courtyard by Marriott San Antonio Medical Center
8.3
Based on 292 verified guest reviews
8.0Families
8.9Couples
7.9Solo
8.6Friends
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Pros:Absolutely nothing
Cons:WORST HOTEL DO NOT STAY HERE! THE STAFF, RAL AND LUIS ARE LIARS. We came last night with our 5 year old. It took 45 minutes to check in. We finally do and there is pubic hair on the bed. We call the front desk, Luis said he was alone and would call us back in 10 minutes. We waited, 30 minutes went by...nothing! We go downstairs Luis says I can't change the sheets because I'm alone and that we would have to wait 30 more minutes until someone else came in for a shift change and then he could help us. He said he could not give us another room either. And we paid for a King bed with a sofa bed. No sofa bed and no King bed. We say no we can't wait that long it's already been an hour and half. Our son needs to go to bed and this is not ok. We will go somewhere else and we need a refund. He says we don't do refunds, the 3rd party you paid can only do that. LIES! He said he checked us out and the 3rd party would see that so they would refund it. He then tells a housekeeper who is cleaning, hey I need you to watch the front desk, I'm going to be in the office for a long time!!! So he just told us he can't change our sheets but he can go to the office and leave the front desk! We leave I call the 3rd party and tell them what happened they call the hotel to verify. The hotel staff lies again! Francesca says no they are still checked in here. Meaning Luis never checked us out! We called again today and Ral said yes we can refund you, I am available to take the 3rd party call to verify. Then Ral lied to the the 3rd party folks and said, they stayed here longer than 2 hours so we can not refund them. So they lied again because the hotel is in charge of the refund, even though they said the 3rd party is! Then Ral lied about us staying 2 hours! We checked in at 10:15 and left at 10:57. They are scammers here and the rooms are disgusting and it looks like a 1920s haunted room. They refuse to give the refund so I will reach out to upper management to have this resolved. Completely unprofessional and a huge lack of customer service. The hotel is outdated and it has the worst staff possible.
Cons:5 hours after leaving for dinner, came back to a completely flooded room. A pipe burst above us and was leaking everywhere. The floors were soaked, hair straightener and makeup on bathroom counter were ruined from a second leak above the sink/counter. Told the night receptionist and his response was "sorry, all I can do is give you a new room. Nothing else". The staff at checkout the next morning was courteous and cleared our entire bill, but I'm very upset with how unprofessional the situation was handled at night when we discovered the problem. I'm a fan of Marriot but will not be returning for a long while.
Location
8585 Marriott Drive, San Antonio, TX 78229
What's nearby
- Six Flags Fiesta Texas9.6 km
- Japanese Tea Garden11.2 km
- San Antonio Zoo11.4 km
- San Antonio Museum of Art12.5 km
- Market Square12.5 km
- San Antonio Botanical Gardens12.7 km
- Spanish Governor's Palace12.7 km
- Cathedral of San Fernando12.9 km
- Majestic Theatre12.9 km
- San Antonio River Walk13.2 km
- The Alamo13.2 km
- La Villita Historic Arts Village13.4 km
Policies
Check-in/Check-out | Check in anytime after 16:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Courtyard by Marriott San Antonio Medical Center
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Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in San AntonioGood to know
Value for money | 8.3 |
|---|---|
Distance to city centre | 12.9 km |
Nearest airport | San Antonio |
Distance to airport | 10.1 km |