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Via Lombardia 47, Rome, Lazio
0.3 km from
Eloquent, classy, clean and helpful!
Staff was very helpful, location is close to nice places such as Spanish steps and via veneto. Price is a bit over-rated in comparison with what the hotel can offer
The concierge staff is very helpful. We arrived at the hotel at noon, after almost 24 hours of travel. We were exhausted. The front desk staff reminded us that check-in was at 2 p.m., but proceeded to allow 11 other couples/families to register and go to their rooms before 2 p.m.. We sat in the lobby for 1 hour and 45 minutes. The front desk did not check with the cleaning staff until we had been sitting there for an hour and a half, and I went to the desk a second time. Not a great way to start a vacation.
Nothing only the location the room was old and noisy its not a five star hotel i wont give it 3 stars
Hotel was centrally located. Staff was very courteous and helpful.
Location and the art deco of the dinning room The room; too small and smelling terrible bad. The "mini elevator", the "mini halls"...The external appearance of the hotel is magnificent but inside it is quite reduced
Excellent service from all sectors ! Rooms are cleaned twice a day !
Friendly staff and good location Room service, mini-bar, etc were very expensive
I really enjoy hotel , room were nice Clean less the bathroom
Restaurant waiter Front desk Reception lady with very bad attitude Trying to use slogan (our role in eourp !!) like teaching her guest ????!!!
Very nice rooms, clean, great service, nice location. Breakfast was execellent. Rooms and bathrooms were renovated. We liked everything...
location. roof terrace the hotel is tatty and does not have the level of service I expected from a 5 star hotel ... the beds are incredibly uncomfortable and we slept badly. This is a 4 star at best and does not have any romantic or luxury component to it. The roof terrace is nice
I liked the hotel itself, the service, the location and the view out of the balcony, which is absolutely fantastic, from my perspective.
It was clean and the staff were pleasant, wifi internet excellent. Fantastic location. Upgraded from a double deluxe to grand deluxe as it was our anniversary. It needs tea and coffee making facilites, as the room service is expensive as is the mini bar. The breakfast was very expensive and of a poor standard.
The staff were incredibly lovely and helpful. The location was terrific in relation to many sights. Can walk to Spanish Steps & many others. Hotel is clean, beautiful & basically comfortable. I visited in December and with the heat turned up to high I wasn't able to get the room warm enough. That is my only complaint.
The room was big and comfortable. Staff were friendly. Housekeeping was poor. Also, there were several steps inside and outside the hotel making it a nightmare for parents with a baby and a stroller.
Location was excellent. Hotel was clean. All employees were very friendly (parking, front desk and room service). Hotel policy not family friendly for families larger than 4. We are a family of 5 (3 small kids). Hotel wants families such as ours to book two rooms (no more than 4 people per room). It is already expensive to travel as a family. This is not where hotels should be placing their effort to make an extra euro.
The hotel was undergoing a TOTAL renovation. Scaffolding on ALL the windows. The pool was out of commission. The rugs and furniture in all three rooms we were shown were in tatters and stained. VERY cagey reception with NO disclosure of the state of the place. Finally after many attempts, the manager arranged for us to switch to a sister hotel which was fine. This was after many unreturned phone calls and being told she was unavailable. Only after I informed her that I was a journalist did anything progress.
best location and service.
the best was the location, this is out of question, amazinf spot, but for the price thge hoytel was just ok, and the service just ok as well there is nothing really bad but to my advice trhe people working there do not know thar tjere is alot of unemployement now in Europe.........
Excellent staffing Hotel Bar over priced
Comfortable hotel, super view of the city from the roof top bar No Sky sports channels on the TV. Cost of drinks in the bar
I liked the location
Literally not much. I think some part of our stay should be refunded. If not for the terrible event in the morning the for the misadvertisement of ammenities. We were late for our train had already paid for our room. I have stayed in four and five star hotels plenty. Not saying we didn't look young or scruffy but in no way we're we staying above our means. We tried to leave quickly in the morning they assumed we trashed the room they locked us inside the lobby, and threatened to call the police if we left before they checked. So I tried to explain they had my credit card and passport on file and I would give them my phone number if there were any issues my best friend who I was traveling with pleads with him in Italian and he starts yelling at my friend physically restraining him. It was disgusting behavior for a four star hotel. Also there was no gym which they advertised they had and essentially was the only reason we booked the hotel. This would never fly any where else I have stayed it was truly deplorable, but more then that I was just disappointed to have had search for a place that seemed nice and welcoming and comfortable, a break from the rest of our journey, and instead been sucked into a place with so little respect for its clientele. It's on a horribly touristy street filled with a couple bad restaurants a Hard Rock Cafe and a strip club. Although there is a fantastic wine shop around the corner with a very sweet owner.
Staff were extremely helpful and pleasant, the hotel was spotless and room very comfortable. You couldn't wish for a more central position to view Rome.
Location excellent, great and very helpful staff, big size of bed, Very small room, very poor breakfast( only ham and cheese every day), no network in the room