Recent reviews
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- Negative
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10.0
One of the best hotels we have ever stayed at compared to many throughout the world. Will be staying long term when I decide to write my book. Room, location and of course the staff were outstanding. wE REALLY WERE GUESTS AND ARE NOT BEING PAID FOR THIS REVIEW. Also, this is the first review we have ever done. COMPUTERS ####%^^#@@#$%!!! HAVING TO CHECK OUT
review from KAYAK -
8.0
One issue I had was when I was given my credit card receipt it was not itemised, so I had no idea if the valet charge was included. I therefore paid the valet guy separate for the valet parking. Then, when I later went over the credit card bill it appears that I had been charged for the valet on the credit card bill. An itemised receipt would have made me aware of this. Other than that I have no complaints, but I think this is something that is easily rectified.
review from KAYAK -
10.0
Extremely helpful staff, I twice stayed here in one week, fourth floor of the hotel hard by the church square. The rooms are spacious and darkly handsome with just the night accents of decor. Love the rich wood floors and doors, roomy bathrooms and just everything. I travel a lot and honestly cannot demerit the hotel for anything. From directions to restaurant recommendations to central location in old Montreal to handout umbrellas on a rainy Wednesday, Place d'Armes came through.
review from KAYAK -
9.4
Very helpful staff. Great location. Clean. Quiet. Great breakfast which is included in the price. Overall excellent value at $160 per night. Very hard to find the hotel. Room was very small with a shower made entirely of glass in the bedroom itself. Room was very small.
review from KAYAK -
8.0
The staff are exceptional and very personable. The owner can be very proud. We recommend the restaurant for superb cuisine and presentation.
review from KAYAK -
7.7
Everything was quite good. We will recommend the hotel to others and return.
review from KAYAK -
7.7
Excellent staff! Very nice, cozy room. Very comfortable bed with lots of pillows. Nice old building with lots of character. Wireless internet was very helpful. Very nice setting on a 'pedestrian only' street. Great location. Parking was close by. Pleasant restaurant (with nice staff) downstairs. I wish I had stayed here (and in Old Quebec) for more than two nights!
review from KAYAK -
6.3
I loved the location just next to the Frontenac and Artist's Lane. There was no elevator and the noise from outside could be loud at times.
review from KAYAK -
7.0
Beautiful decor, great location and a romantic atmosphere. Wifi needs to be available in room. Also, glasses are needed for water.
review from KAYAK -
7.4
We appreciated the help we received from all the staff. They even helped us take decisions on what to do during the day. This is very peculiar. There is a strong food smell on the stairs, that reaches the entrance of the room. This is only down side of the hotel.
review from KAYAK -
6.6
The central location did not require getting a taxi or walking too far. The bed was comfortable. Too many stairs
review from KAYAK -
7.0
A great little hotel in a great location. no elevator
review from KAYAK -
7.6
We found this to be a charming small hotel in the heart of Old Quebec - you couldn't ask for a better location right next to the Chateau Frontenac. The staff were very friendly and accommodating
review from KAYAK -
7.2
room very clean, very comfortable good location we are seniors did not know second ffloor location with no elevator should be stated as such
review from KAYAK
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10.0
One of the best hotels we have ever stayed at compared to many throughout the world. Will be staying long term when I decide to write my book. Room, location and of course the staff were outstanding. wE REALLY WERE GUESTS AND ARE NOT BEING PAID FOR THIS REVIEW. Also, this is the first review we have ever done. COMPUTERS ####%^^#@@#$%!!! HAVING TO CHECK OUT
review from KAYAK -
8.0
One issue I had was when I was given my credit card receipt it was not itemised, so I had no idea if the valet charge was included. I therefore paid the valet guy separate for the valet parking. Then, when I later went over the credit card bill it appears that I had been charged for the valet on the credit card bill. An itemised receipt would have made me aware of this. Other than that I have no complaints, but I think this is something that is easily rectified.
review from KAYAK -
10.0
Extremely helpful staff, I twice stayed here in one week, fourth floor of the hotel hard by the church square. The rooms are spacious and darkly handsome with just the night accents of decor. Love the rich wood floors and doors, roomy bathrooms and just everything. I travel a lot and honestly cannot demerit the hotel for anything. From directions to restaurant recommendations to central location in old Montreal to handout umbrellas on a rainy Wednesday, Place d'Armes came through.
review from KAYAK -
9.4
Very helpful staff. Great location. Clean. Quiet. Great breakfast which is included in the price. Overall excellent value at $160 per night. Very hard to find the hotel. Room was very small with a shower made entirely of glass in the bedroom itself. Room was very small.
review from KAYAK -
8.0
The staff are exceptional and very personable. The owner can be very proud. We recommend the restaurant for superb cuisine and presentation.
review from KAYAK
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7.7
Everything was quite good. We will recommend the hotel to others and return.
review from KAYAK -
7.7
Excellent staff! Very nice, cozy room. Very comfortable bed with lots of pillows. Nice old building with lots of character. Wireless internet was very helpful. Very nice setting on a 'pedestrian only' street. Great location. Parking was close by. Pleasant restaurant (with nice staff) downstairs. I wish I had stayed here (and in Old Quebec) for more than two nights!
review from KAYAK -
7.0
Beautiful decor, great location and a romantic atmosphere. Wifi needs to be available in room. Also, glasses are needed for water.
review from KAYAK -
7.4
We appreciated the help we received from all the staff. They even helped us take decisions on what to do during the day. This is very peculiar. There is a strong food smell on the stairs, that reaches the entrance of the room. This is only down side of the hotel.
review from KAYAK -
6.6
The central location did not require getting a taxi or walking too far. The bed was comfortable. Too many stairs
review from KAYAK -
7.0
A great little hotel in a great location. no elevator
review from KAYAK -
7.6
We found this to be a charming small hotel in the heart of Old Quebec - you couldn't ask for a better location right next to the Chateau Frontenac. The staff were very friendly and accommodating
review from KAYAK -
7.2
room very clean, very comfortable good location we are seniors did not know second ffloor location with no elevator should be stated as such
review from KAYAK
