Portland hotels near Tom McCall Waterfront Park
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"Located in Downtown Portland, this hotel is within a 5-minute walk of Arlene Schnitzer Concert Hall, Portland Art Museum and Pioneer Courthouse Square. Tom McCall Waterfront Park and Portland State University are also within 10 minutes. Library-SW 9th Avenue Station is only a 2-minute walk and Pioneer Square South Station is 3 minutes. "
Overall 9.1 Excellent
Based on 545 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
9.7
Excellent
10.0
Mediocre
2.8
Pros: The hotel itself is nice, clean, and very conveniently located to many attractions and great restaurants in downtown Portland. However, those do not make up for the truly terrible customer service we experienced.
Cons: As a frequent traveler, I've stayed in my fair share of hotels of varying degrees of comfort. Upon checking into the Paramount hotel, I was very pleased with the hotel and my room- however, my pleasant experience stopped there. At 1 AM my first night, the guest in the room next to me was being overly disruptive. I finally called the front desk, spoke to April, and hoped it would be taken care of. The guest continued to be loud and I woke up every hour- at one point she was screaming at a hotel employee that he was assaulting her- until I called again at 4 AM and was told that the guest was being escorted out. However, this process was also loud and kept us up until close to 5 AM- and ultimately, the hotel took 4 hours to solve a problem that I called about at 1 AM. I understand that a loud neighbor is not the hotel's fault- what happened next was. I never received any sort of follow up from them, explaining or apologizing for our terrible night. Since I was not contacted, I stopped by the front desk and spoke to Jeremy- he was rude and did not apologize or offer any explanation as to what happened or what compensation we could expect. I stopped the desk a second time and requested that a manager call me on my cell phone- I was going to be out of my room all day. I left my cell phone number with Jeremy- and received no call. I returned to the hotel around 7PM and once again approached the front desk- I was told there was no available manager and that I wouldn't be able to speak to one until 9 AM the next morning (after I was already expected to check out). Finally, Charlie at the front desk was able to get a hold of a manager who said that she had tried calling my room (even after I specified that I would be out all day and specifically left my cell phone number) and that they would compensate one night of my valet parking ($39). Through all of this, I still never spoke to a manager and never received a formal apology (though a manager did call me on my flight back to New York the next day). Overall, the horrible customer service and miscommunication of the hotel staff left me upset and, frankly after the events of the night before, unsafe. For the cost of this hotel, I expected better service and a better compensation for my lost night of sleep. My stay was handled in an unprofessional manner- I certainly will not be returning and urge others to choose other accommodations when visiting Portland.
Excellent
9.4
Pros: Staff was excellent. Very accommodating and helpful
Excellent
10.0
Excellent
8.0
Pros: restaurant was great. Room was clean and comfortable.
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.1
Pros: Beds were very comfortable. Staff was very attentive. Easy walking to places. Very clean. Great stay over all.
Cons: Toilet stopped up twice but staff were right on it when notified.
Excellent
8.2
Excellent
10.0
Excellent
8.5
Good
6.0
Excellent
8.0
Excellent
9.4
Excellent
8.8
Pros: Quiet, comfortable centrally located hotel with friendly helpful staff and a nice convivial atmosphere
Excellent
9.7
Pros: location close to everything
Cons: Walls were a bit thin?
Excellent
10.0
Excellent
9.4
Pros: The hotel grounds are beautiful, the location is great, and the jacuzzi in my room was HEAVEN. Great stay. I'll be back!
Excellent
9.3
Pros: Great location. Can't beat it. Quality was great. Staff was great and extremely helpful (except doorman). Would definitely recommend.
Cons: Doorman were terrible. Never opened the door once for us. Three of them just stood there and watched my wife and I open the door ourselves. I have no problem opening doors, but whats the point of having three doorman if they don't do anything. Minor detail. Just thought it was funny. Not a hard job.
Good
7.7
Pros: View, cleanliness, roominess, service
Cons: Bed hurt my back (not normal), loud jacuzzi, TV channel surfing was a bit awkward.
"Located in Downtown Portland, this hotel is within a 10-minute walk of Powell's City of Books, Roseland Theater and Pioneer Courthouse Square. Portland Art Museum and Portland State University are also within 1 mile (2 km). Galleria-SW 10th Avenue Station is only a 4-minute walk and Library-SW 9th Avenue Station is 6 minutes. "
Overall 9.0 Excellent
Based on 2,539 reviews
All
- All
- Families with older children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Okay
4.0
Excellent
10.0
Pros: The beds were super comfortable. Rooms exceeded my expectations.
Cons: Homeless people on the streets outside the hotel upon arrival to hotel.
Excellent
10.0
Excellent
9.7
Okay
4.0
Cons: construction. very old building. lights didn't work in room.
Good
6.3
Pros: Located in downtown near the Pearl District.
Cons: A little cramped for space. Bathroom outdated.
Excellent
10.0
Excellent
9.1
Good
7.4
Pros: Breakfast is adequate Comfort of room, especially linens Location, can walk to most things and close to MAX rail
Cons: Noise from elevator, room was next to the elevators No coffee maker in room No alarm clock View was of a very close wall
Excellent
10.0
Pros: From booking to check out, was a wonderful experience for our first time in Portland, A very clean and unique room from design to the pictures on the wall. The staff was very polite and helpful with all of our needs and requests. we will be staying at the Mark Spencer again. soon
Cons: Nada
Excellent
10.0
Pros: Employees at front desk were very nice. Gave us a street view room without asking since we had to park our truck on the street.
Excellent
10.0
Excellent
8.2
Excellent
8.6
Pros: For our first trip to Portland, this hotel had a prime location for when we did our tours across town. Given the area, it never took much time to get to and from, and to keep busy with all the opportunities available.
Cons: While the hotel staff were friendly, and our room and other amenities were fine, we did get placed in a room next to major construction going on in the rooms next door. Buzz saws at 9:00 in the morning is not something I find appealing about my hotel stay. We stayed for three nights, two mornings. The first morning, I was up early and did not make a fuss. The second morning, the noise was too much to bare. I called the front desk and was offered a room change, but since we were leaving very early the next day, the inconvenience outweighed the option. I understand hotels go through modifications, but my preference would have been for the staff to have enough foresight and not placed anyone in the hall, let alone the room right next to major construction.
Excellent
10.0
Pros: Great room, staff and location! We will be back!
Excellent
9.3
Excellent
8.2
Pros: Hotel was clean and staff were very friendly
Cons: Walls are very thin!!
Excellent
10.0
Excellent
8.2
Pros: Perfect location for wandering around. The room was spacious and bed was comfy. We would stay again!
Excellent
9.4
Excellent
10.0
Pros: Very nice hotel in a great location. Close to Powell’s, restaurants and breweries.
Excellent
10.0
Excellent
9.7
Pros: Accommodations, staff, bed.
Cons: Need fans in the bathroom!
Excellent
8.0
Cons: We discussed the problem with the room temp 5 times and until 8 pm on our last night did the desk person tell us it was not turned on. This was not very good for us. Our room was newly renovated.
Excellent
9.3
Pros: The staff was extremely helpful, and very accommodating. We got upgraded to a larger bed, and was also offered help for dinner options and entertainment every night. They even have a small kitchenette, if your trying to save a little money on food.
Cons: The roof garden wasn't open yet, that was the only bummer. Just means we will have to come back in the summer!
Excellent
10.0
Pros: Perfect trip hotel was clean and service was great!
Excellent
9.7
Pros: Its been awhile since I have stayed at Marc Spencer but the renovations are amazing. My roomwas on the first floor that used to be mini suites a long time ago. I was lucky to have a room with a view of the stage for this year's pride block part . Was a blast! I'll definetly be coming back!
Cons: The only thing wrong was I wish I could've stayed more than one night :-(
Excellent
10.0
Pros: The hotel is clean, convenient and quiet. I stayed here probably 15 or 20 years ago and it has been substantially cleaned up, renovated, and remodeled. The staff is very helpful and the breakfast buffet and other food serving is great. It's a great value for a great hotel at a great location. Highly recommended.
Cons: They are doing a little construction now (February 2014) so if you need to sleep during the day, you might want to pick another hotel.
Excellent
9.7
Pros: They love dogs and that made us happy! Room was beautiful! We were right next to the elevator and that was super convenient for our dog needs but we could hear the elevator open and close all night which was annoying. Not much you can do about that though.
Excellent
10.0
Pros: Loved this hotel! Had a noise problem from rowdy neighbors both nights but the staff was amazing! They compensated our parking, one night stay AND a bottle of wine! We will definitely stay here again! Fun hotel!
With a stay at Royal Sonesta Portland, you'll be centrally located in Portland, just a 3-minute walk from Pioneer Courthouse Square and 5 minutes by foot from Roseland Theater. Featured amenities include a 24-hour business center, limo/town car service, and express check-out. Planning an event in Portland? This hotel has facilities measuring 8000 square feet (743 square meters), including conference space.
Overall 9.0 Excellent
Based on 331 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
9.1
Excellent
10.0
Excellent
9.7
Excellent
10.0
Pros: The quirky decor and the friendliness of the staff.
Cons: Everything was fine. No complaints.
Excellent
10.0
Excellent
10.0
Pros: We loved this hotel. Luxurious bed, gorgeous decor and details, accommodating staff and reasonable rates- we will be back!!
Cons: $42 for overnight parking was silly overpriced.
Excellent
8.8
Pros: The hotel was excellent, and the staff went above and beyond to ensure we enjoyed our stay. The room was large and comfortable, with very nice toiletries provided in the spacious bathroom. The location is perfect, down the street from food trucks, great restaurants, and only a short walk to great tax-free shopping. We will definitely consider staying here again.
Cons: Our room had a slight odor of dogs / animals. This should be somewhat expected in a pet-friendly hotel, and is only really noticeable once you walk in the room. All-in-all, this was a minor gripe and will not deter us from staying here again.
Excellent
8.8
Pros: The coffee was out before 5:00AM...excellent for an early riser. Running maps were sweet. Complimentary adult bevs in the living room...how relaxing!
Good
6.8
Cons: They could do themselves a lot of favors by improving their bedding, especially the pillows. We both had a lousy night's sleep.
Excellent
10.0
Pros: From the moment we checked in and throughout our stay the staff went above and beyond to ensure that our every need was met. Incredible customer service and amenities.
Excellent
9.4
Pros: The rooms were fine. The lobby was nice and the happy hour daily was an added bonus. Excellent location.
Cons: The room was quite small. Even an extra toothpaste was 6 bucks and water was just as expensive. For 5-star service we should expect a few complimentary things.
Excellent
9.4
Pros: Friendly staff; fun, funky decor; nicely situated downtown; and one of the best workout facilities I've seen for a hotel this size (a few elliptical machines, weights, cable machines, pull up bar, etc.).
Cons: The parking is expensive, and works out to be a hidden cost: $26 per day, or $41 if you leave your car overnight.
"Located in Downtown Portland, this hotel is within a 15-minute walk of Riverplace, Keller Auditorium and Tom McCall Waterfront Park. Portland State University and Portland Art Museum are also within 1 mile (2 km). PSU South-SW 5th and Jackson Station is 11 minutes by foot and PSU Urban Center-SW 5th and Mill Street Station is 12 minutes. "
Overall 8.9 Excellent
Based on 966 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
9.7
Excellent
10.0
Pros: We absolutely loved how well it is designed.
Excellent
10.0
Excellent
10.0
Pros: Overall nice and quite, rooms clean, breakfast good, gym and pool nice
Cons: Nothing
Excellent
9.7
Excellent
9.4
Excellent
10.0
Excellent
10.0
Pros: The Asst Manager chris was amazing Thank you chris
Cons: The bar closed at 10pm
Excellent
10.0
Pros: Excellent and spacious room. Small kitchenette with the basics. Across from a Streetcar stop to get into downtown or anywhere. Good breakfast and a nice open inviting lobby.
Excellent
10.0
Pros: The room was quite large and had a small kitchen. The bedding and furniture was looked good. The bathroom had a beautiful walk in shower with a rain shower head. Th staff were very nice and friendly.
Cons: The room service was quite late everyday.
Excellent
8.5
Pros: Design and atmosphere. TVs were ridiculously huge for a hotel room. Views were outstanding.
Cons: Restaurant was great but pricey and selection was limited.
Excellent
9.1
Pros: Loved the extra space that the room layout provided. Easily accessible at all hours and very friendly staff. The upgrades to the lobby that are currently being worked on should help improve the overall feel. Complimentary breakfast was good too.
Cons: Not that these minuses ruined the experience at all, but I would love to see the breakfast hours extended from 9am to 10am. Also, the bath towels were pretty rough on the skin. I ended up having to pat dry myself.
Excellent
9.7
Pros: I was almost $190 + taxes so not a margin, but like most things - you get what you pay for. It is a top-shelf business-type hotel but would be comfy for family or vacate travel too.
Nestled in a peaceful, riverfront area adjacent to a lovely park, you’d never guess the four-diamond Kimpton RiverPlace Hotel is just a short stroll from the dynamic culture of downtown Portland. The Arts and Crafts inspired lobby features a stacked stone fireplace that you just have to drink hot cocoa beside. The hotel offers free use of bikes and in room yoga kits as well as seasonal outdoor sessions led by our very own on-site yogi. We’re also close to a variety of fun outdoor activities and concierges will happily point you toward nearby hiking, kayaking and fishing. Sweet.
Overall 9.0 Excellent
Based on 146 reviews
All
- All
- Families with older children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
9.1
Excellent
10.0
Cons: Wonderful room and better service.
Excellent
10.0
Pros: fireplace & staff friendliness
Good
7.3
Pros: View of the Willamatte River, bridges and marina were quite nice. Right next to river walk for access to downtown. Good coffee and tea bar in the mornings. Staff were attentive and pleasant. Dog friendly.
Cons: Location was distant from downtown district and restaurants. No closet in our room or space to put away our clothing.
Excellent
9.6
Pros: The staff was amazingly helpful and made us feel special. We used the bikes and found the service wonderful
"Located in Downtown Portland, this romantic hotel is within a 10-minute walk of Powell's City of Books, Pioneer Courthouse Square and Portland Saturday Market. Lan Su Chinese Garden and Portland Art Museum are also within 15 minutes. SW 6th-Pine Street Station is only a 2-minute walk and SW 5th-Oak Street Station is 2 minutes. "
Overall 8.9 Excellent
Based on 566 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
9.6
Excellent
9.3
Okay
5.1
Excellent
9.1
Pros: Very comfortable bed and staff was quite friendly. Great lobby and building with a ton of character, historic architecture, marble, and classic woodwork. (If you want a sleek, modern, generic place that looks the same as a hotel in any other city, this is not the hotel for you.)
Cons: My room (1212) was quite small, especially the bathroom. Because I wanted a single large bed and the hotel was pretty full, I think maybe I had that oddball room that most older hotels have that are squeezed into a non-regular space. In this case, it also happened to be near housekeeping, which was noisy in the morning with carts being banged around. The room was fine but smaller than one might expect. The bathroom was ok for me but would have been an issue for someone who spends more time getting ready. There was not even enough room to stand squarely in front of the tiny sink because a bookcase/shelving unit was put on the wall right in the area in front of sink. I had to shave at an odd angle, off to the side of the sink.
Good
6.2
Pros: Location in the heart of Portland. Great lobby.
Cons: Staff unhelpful. Reservation was cancelled when it shouldn't have been. Small beds and rooms. Bathrooms just okay. expensive for what you get.
Excellent
8.0
Pros: Easy walking to shopping in downtown and the Pearl district. Close to food carts and beer gardens. 1 block from the Max train.
Excellent
10.0
Excellent
8.8
Excellent
9.7
Excellent
10.0
Excellent
10.0
Excellent
9.7
Excellent
9.7
Pros: Excellent location near great bars pubs and restaurants
Excellent
9.7
Pros: The lobby alone makes this place worth it. Top notch all around.
Excellent
10.0
Pros: Everything. Especially the bartender. He is so knowledgeable about scotch, etc. He's wonderful. He the reason we stay there every holiday season. I forget his name but he's been there forever.
Excellent
9.7
Excellent
9.7
Excellent
10.0
Excellent
9.4
Pros: Everything was great. Very clean hotel and good location.
Excellent
10.0
Excellent
9.1
Excellent
9.4
Excellent
9.4
Excellent
10.0
Excellent
8.0
Pros: Staff was very accommodating
Excellent
10.0
Pros: Convenient location, short two blocks from the MAX light-rail. Incredibly luxurious room, decent (not spectacular but OK) free internet (could get more speed for more money). Need room key to activate the elevator - an added level of security.
Cons: Room was a bit dark, could definitely use more lighting or more powerful light bulbs.
Excellent
8.5
Excellent
10.0
Pros: Location, fabulous atmosphere, great staff, ditto for the bar and food. Will def come back next time we're visiting portland
Cons: Loved everything!
Good
7.4
Excellent
8.0
Excellent
8.8
Excellent
10.0
Excellent
10.0
Pros: Everything was great. Room quiet-Bartenders and servers very friendly. Bartender been there 17 years and a server 22 years!! All prices worth the stay and food great especially the eggs benedict! Bacon to die for! Free wine tasting and a real hot spot on Saturday night! Of course Holiday time helps. Front desk very nice and easy check-in and out. In the heart of downtown Portland and walking distance to the famous Saturday/Sunday Market. Going back many times now....and I only live one hour away.
Cons: It is not that I didn't like it but there was no steam exhaust fan in the shower. But heck, small detail!!! Sort of stiff parking however...$33 before my valet tip. Was for 24 hours however.
Good
7.0
Okay
5.3
Pros: Staff was great. Location is great.
Cons: Room was very small. Shower head was awful, tub did not drain.
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
9.7
Excellent
10.0
Pros: My husband and I loved the Benson. We will be recommending it to all of our friends. It is a beautifully restored hotel in a convenient location. The décor was gorgeous. The bed was very comfortable. The staff was excellent. The food and drinks at The Palm Court were great. Price was very reasonable. Highly recommended.
Excellent
8.5
Pros: Location and staff were great.
Cons: Flowers were a little pass their time and bathroom needed a little work. Lightning in the bathroom was poor and a magnificent mirror would have been helpful .
Excellent
10.0
Pros: Hotel is very old but extremely well kept, it has a kind of regal feel whenever you walk in. Very good service and the location is the best.
Cons: Just two things: The love seat and chairs in my room looked a little old, not in bad shape or anything, just old. The bathroom light was a little dim.
Excellent
9.7
Excellent
8.5
Pros: Location was great and allowed us to walk to nearly everything we wanted to do. Lobby bar was amongst the best I've ever been to.
Cons: Parking was not explained very well, and expensive. The valets ignored us for over 10 min before we drove off and parked in the garage that was less than a block away. Turned out to be the same garage the valet uses, and has a tunnel connected to the hotel. Room was dark due to only having one small window in the corner.
Excellent
10.0
Pros: a first rate ,very quiet hotel; facilities are maintained to the highest degree; all the staff.... front desk, restaurant, bellmen, maintenance are pleasant, attentive in all matters; all details of running a fine hotel are done. They present a great environment and maintain the high standards one desires.
Excellent
8.8
Pros: This hotel maintains it older charm and the rooms have a more modern vibe. The beds were super comfortable and I actually slept well. Lots of USB charging ports built in and plenty of electrical outlets. Is a good overall stay for a vacation weekend or business trip.
Cons: I felt like the staff could have been a little more engaging.
Excellent
9.7
Pros: Beautiful Hotel in Downtown Portland with all great personal touches and happy helpful staff! Wonderful Restaurant , Great Beds!!!
Mediocre
3.7
Pros: It was old fashioned in a Tower of Terror kind of old school glam way
Cons: It felt like the Tower of Terror, staff was rude when checking us in, room felt gross and was ridiculously small and crammed in a corner. The lady at the front desk quoted us an insanely high price, and when I said cheaper was available online she said “well I guess you should book that then.” When to check in 5 minutes later and felt like she deliberately gave us the worst room furthest from the elevator on the lowest floor. They were also under construction which I didn’t realize till I was in the room and there was a piece of paper informing me. Amenities were a joke. Regret booking this place when there were a dozen better options in the same area.
Excellent
9.7
Pros: Comfortable, firm mattress. Great, friendly staff! Very accommodating.
Cons: The bathroom sink was annoying. The faucet was barely inside the bowl, which made a mess when using the sink. So it was difficult to use the sink as counter space, which was lacking. No other complaints. Everything else was great.
"Located in Downtown Portland, this luxury hotel is within a 10-minute walk of Powell's City of Books, Portland Art Museum and Providence Park. Pioneer Place and Arlene Schnitzer Concert Hall are also within 10 minutes. Galleria-SW 10th Avenue Station and Library-SW 9th Avenue Station are within a 5-minute walk. "
Overall 8.9 Excellent
Based on 320 reviews
All
- All
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
8.0
Excellent
9.7
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.2
Excellent
10.0
Excellent
9.7
Excellent
10.0
Pros: The receptioni staff were excellent. They upgraded our room after we told them of our vacation from hell just a month earlier. The location was perfect for us. It is close to the business area, the college and some of Portland best food. Loved it and would stay again.
Excellent
9.7
Excellent
9.4
Excellent
8.2
Excellent
10.0
Pros: The location is great, and the service is spectacular!
Excellent
10.0
Excellent
9.7
Pros: Beautiful building, excellent location near the Pearl District. Loads of cool shops, restaurants, and breweries nearby. Hotel lent us bikes!
Cons: Pricey but not out of line for area hotels.
Good
7.7
Pros: Bed was comfortable. Room was clean. Location was excellent.
Cons: Valet service an absolute disaster. Front desk unable to give good rec's on what to do and where to eat.
Excellent
9.4
Good
6.2
Excellent
10.0
Excellent
9.4
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.2
Excellent
9.7
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.6
Pros: Have stayed there before and the Hotel is lovely. Bit of a remodel going on, but it's not intrusive. Service is attentive and Portland-friendly.
Cons: The parking charge of $36 overnight is usurious; we had to park two cars and when asked if they would comp one of them due to our circumstances, they refused. This will cause me to stay someplace else next time.
Excellent
8.0
Pros: Great location. Bar was awesome! Have a "bee's knees"!
Cons: Because I used the door knocker that said I didn't need sheets and towels changed, no one ever came to my room to take the garbage or give us more TP, etc. thankfully there was an extra roll in the room. And one of the valet guys was rude to my uber driver when she came to pick us up. It was uncalled for.
Good
7.1
Cons: Musty smell in the room. Not the most comfortable beds.
Hotel deLuxe is centrally located in Portland, a 4-minute walk from Providence Park and 7 minutes by foot from Powell's City of Books. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Portland? This hotel has facilities measuring 1849 square feet (172 square meters), including conference space. Self parking (subject to charges) is available onsite.
Overall 8.8 Excellent
Based on 342 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Good
7.1
Excellent
8.2
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.1
Excellent
9.4
Pros: Staff friendly and helpful. Bed was very comfortable. Quiet location.
Excellent
10.0
Pros: Front desk and bell staff we very friendly and helpful.
Cons: Everything was great.
Excellent
9.7
Excellent
10.0
Excellent
8.0
Excellent
9.1
Okay
5.7
Pros: the room was clean
Cons: lobby was way to small and noisy
Good
7.7
Good
6.0
Pros: housekeeping was excellent banquet staff was excellent excellent location hotel for 20s and 30s
Cons: Front desk staff was all business, condescending and rude our king room was miniscule bathrooms lacked safety bars parking rules were never made clear
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.8
Pros: Lovely boutique hotel in a great location and neighborhood. Convenient for walking to restaurants. The hotel restaurant is beautiful with attentive, pleasant servers.
Cons: The bathroom is really small.
Excellent
9.7
Good
7.7
Excellent
9.7
Pros: The hotel is close to many great restaurants and theater. The staff were amazing - and the attention to detail and creative touches are very appreciated.
Cons: No shelf or counter in the bathroom is annoying - but the ambiance and details outweigh that!
Good
6.2
Pros: Clean room, well kept, and decent location
Cons: Small room, very expensive parking
Excellent
9.4
Pros: They found dairy free options for my son with food allergies and brought them to our room.
Cons: The heat/AC didn’t work properly and our room was way too hot all night no matter how much I adjusted the temp
Excellent
10.0
Excellent
9.1
Pros: Loved the hotel theme and everything was quite comfortable. The bed was like laying in a cloud. There was always a doorman at the front door to open the door for you. And the Driftwood Bar was exactly the kind of place I want to have a drink.
Cons: The bathroom needs more counter/shelf space to put your things. The bath towels were on the small side and not very soft. While comfortable, the bed was not at all firm.
Good
6.5
Pros: Easy to find right by providence park stadium where I was going to watch a game
Cons: Pricy for how small the room was and my view was of a roof looking across to other rooms and the curtains didn’t close all the way. The bathroom fixtures were loose and falling off. I could have gotten a cheap motel room and just used the train and saved money if I would have known.
Excellent
9.0
Pros: Stylish, attentive service, cool bar, boutique nature of facility
Cons: Justlocation is just a bit out of way but that could considered both a positive as well as negative
Excellent
9.7
Pros: I love this hotel and stay here every time I go to Portland. All of the staff, from the housekeepers, valet, bartenders, and the front desk are happy and kind and will go out of their way to make you feel welcome.
Excellent
8.8
Pros: Great location and decor. Well maintained and clean. Downtown and Washington Park were easily accessible by foot and the light rail. Staff were very friendly.
Cons: Room was incredibly small, especially compared to the Marriotts I stay at for business. My room was also next to the elevators so glad I brought my ear plugs.
"Located in Downtown Portland, this romantic hotel is within a 10-minute walk of Powell's City of Books, Pioneer Place and Portland Art Museum. Providence Park and Portland State University are also within 1 mi (2 km). SW 6th-Pine Street Station and Pioneer Square North Station are within a 5-minute walk. "
Overall 8.8 Excellent
Based on 294 reviews
All
- All
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Pros: Very clean and tastefully appointed. A great place to decompress.
Cons: Nothing
Excellent
10.0
Excellent
8.2
Pros: Classy place and Beer happy hour were amazing.
Cons: Room size was a little small.
Excellent
10.0
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
9.4
Okay
4.5
Excellent
10.0
Pros: Friendly Bartending Staff at Imperial.
Excellent
10.0
Excellent
10.0
Excellent
8.3
Excellent
10.0
Mediocre
2.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: Absolutely the best location. Easy to travel to any part of portland, 5 minute walk from Powell's City of Books. Really nice staff, really nice valet, decent gym, decent facilities. Room is clean and cozy. Not a great view but it doesn't really matter since you can access the parts of the city with a great view within 10-15 minutes.
Cons: Valet is a bit pricey. No view from our window, but it didn't bother me much.
Good
7.4
Cons: Wish we would have known they were doing construction on the lobby. It was noisy so they should have given us something extra for the trouble
Excellent
8.5
Pros: The staff gives you a lot of their time, professional and helpful, and most are friendly. The room was beautifully appointed, very comfortable for one person, and I was happily upgraded to a street view of the Starlight Parade.
Cons: Unfortunately the ground floor was undergoing renovations, which had I known I would have booked elsewhere.
Excellent
9.4
Pros: They upgraded my room when my original room wasn't ready on check in, and they sent a complimentary bottle of champagne to my room because it was my 21st birthday!
Cons: Hotel was quite expensive for the size of the rooms
Excellent
9.4
Pros: The location is great. You're close to plenty of great restaurants, museums and late night spots. The staff is very friendly and professional. The rooms are comfortable and include nice touches like USB ports on the lamps and recycling bins. And you get free beer every night.
Cons: The rooms are a bit small, so you might want to upgrade to the larger rooms when you book. No closet space.
Excellent
10.0
Pros: There was nothing the staff wouldn’t do to assist and make my stay better. They were all so friendly & efficient. The room was really comfortable and well appointed. Loved the music playing when I walked in the room. The Imperial Restaurant had seriously fantastic food. The hotel’s location was great. They gave me an unrequested upgrade. Did I say how incredible the staff were? So wonderful!
Cons: That I had to leave.
Excellent
8.2
Pros: centerally located with a daily beer hour where you can grab free beer
Cons: Rooms are some of the smallest that I've stayed at with very thin walls. Expect to hear your neighbors using the bathroom...
"Located in Downtown Portland, this hotel is steps away from Yamhill National Historic District and Mill Ends Park. World Trade Center and Tom McCall Waterfront Park are also within 5 minutes. Yamhill District Station and Morrison-SW 3rd Avenue Station are within a 2-minute walk. "
Overall 8.6 Excellent
Based on 1,275 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Pros: Lots of extra perks
Excellent
8.2
Okay
4.0
Pros: Nothing
Cons: The room was small. It had no hot water. Parking was horrible.
Excellent
8.5
Excellent
10.0
Excellent
9.7
Pros: Good location with included bike rentals.
Cons: There wasn't AC in the room.
Excellent
9.4
Pros: All was good
Cons: The blankets were a little confusing..
Excellent
8.8
Excellent
10.0
Good
6.2
Excellent
8.0
Excellent
8.5
Excellent
8.8
Good
6.5
Pros: The location is great, add parking is free!.
Cons: The rooms were too hot as they only have central air, and they can only have either heat or air conditioning on at any given time. My room faced the highway and the train tracks, so it was quite loud. They did however provide earplugs. But because my room is so hot, I had to sleep with the windows open, and unfortunately both of the screens on my windows were so severely torn they were worthless. I informed the staff about the screens and the next day they were still torn when I returned. I called the manager and he immediately came up and fix the screens for me and offered me an upgrade to a suite. So overall not that bad!
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.2
Excellent
10.0
Pros: Great location, staff super friendly.
Cons: Parking wasn't expensive but unexpected cost.
Excellent
10.0
Excellent
9.7
Excellent
8.2
Excellent
9.4
Good
6.0
Pros: Great staff. Clean.
Cons: Outdated heating system. Was stuck on all night in one of our rooms. No air conditioning. Old bed linens. Frayed sheets.
Excellent
8.8
Excellent
10.0
Okay
5.4
Pros: Hotel Rose is what it is: a recently renovated motel. It's clean and comfortable, and staff are friendly. But to call it a four-star hotel is a real stretch, in terms of amenities and service. Compared to other downtown luxury hotels, this is a big step down at the same price.
Cons: The bathroom is tiny, with outdated fixtures and mold stains. The provided toiletries are cheesy Tommy Bahama brand with an intense pina colada scent that I was a bit embarrassed to smell like all day. The bed only comes with a comforter, strangely folded on top of a bare fitted sheet, so you have to make your own bed. The king bed comes with two of these, each covering half the bed. Just weird. When I asked the front desk for room service to give me a top sheet, I was told I could find one in the closet and to make the bed myself.
Excellent
10.0
Good
7.7
Excellent
10.0
Excellent
10.0
Excellent
8.0
Okay
5.7
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: Great location . Perfect for festivals along the waterfront. Staff are exceptionally helpful. Wonderful place to stay.
Cons: No microwave in room.
Good
7.4
Cons: Not able to control HVAC and street + trains outside are loud.
Excellent
8.0
Excellent
10.0
Pros: The staff were so friendly, and the location was perfect for exploring Portland. The bed was very comfortable, and the room service breakfast was great. Plus, the complimentary pineapple water and cupcakes were fantastic!
Excellent
8.2
Excellent
9.1
Excellent
10.0
Excellent
9.7
Pros: Clean, cozy (excellent bed!), accommodating staff, and free coffee in the lobby.
Cons: No complaints!
Excellent
9.4
Excellent
10.0
Excellent
10.0
Excellent
8.0
Good
7.7
Pros: Loved the duvets.
Cons: With there was a hot tub. Also, lots of homeless people camped very close to hotel made area less than great for walking around at night.
Excellent
8.0
Pros: The hotel was clean, cozy and the location is within walking distance to all the downtown shops and festivities. The staff is friendly and accommodating.
Cons: The hotel exudes a feeling of being in a shrunken environment. From the elevator to the hallways to the room itself, it just felt a little too small.
Excellent
9.1
Pros: The customer service here is everything I was so impressed I love how kind the staff is!!
Cons: It was very loud this place isn’t for light/medium sleepers I had a conversation with the stranger next to my room because we could both hear each other and the windows Are super thin
"Located in Downtown Portland, this luxury hotel is within 1 mi (2 km) of Portland State University, Oregon Convention Center and Moda Center. Portland Japanese Garden and Oregon Health and Science University are also within 3 mi (5 km). Mall-SW 5th Avenue Station and Pioneer Courthouse-SW 6th Avenue Station are within a 2-minute walk. "
Overall 8.6 Excellent
Based on 107 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
8.0
Good
6.0
Excellent
10.0
Excellent
9.7
Excellent
8.0
Excellent
10.0
Pros: Great staff. Great rooms
Excellent
10.0
Excellent
9.1
Excellent
10.0
Excellent
8.2
Pros: Room was beautiful, bell staff was extremely great and cheerful!
Cons: Front desk staff seemed to have an attitude and weren't overly welcoming or friendly, wished the lighting in the bathroom was better, didn't like the setup of the sink/vanity/mirrors. Not functional for putting on makeup or if 2 people wanted to use the mirrors at the same time. Also a tub would have been nice.
Excellent
9.7
Excellent
10.0
Pros: First time to Portland and The Nines had it all, location, convenience, style, etc. i booked off Kyak and couldn't be more pleased. I expect to be back multiple times next year.
Excellent
8.0
Pros: The location and restaurants are Portland favorites. You won't beat either place.
Cons: However, for the price, the rooms were underwhelming. Not great beds, the rooms are small, there was no bathtub, and there were no curtains to block out all the street light (also the sounds from outside were pretty loud).
Good
7.4
Pros: There is no pool at this hotel. It's a good hotel but I certainly wouldn't categorize it as a 5 star. You'd expect better room equipments and facilities. I haven't ever seen a 5 star hotel with no pool. Also parking is very expensive. $47/night is very expensive especially for weekend and holiday stays. I recommend to park at street.
Good
7.4
Pros: Location, friendly staff, hotel restaurant (Urban Farmer), hotel design
Cons: In-room fridge broken, locked out of room for an hour (had to go back and forth to the front desk 4 times before manager concluded that lock needed to be changed, provided with credit for restaurant which was a plus), long wait times for elevator, had higher expectations for a pricey luxury hotel
Save time and money by booking our Parking Package on-line OR consider one of our other downtown Portland hotel packages A Downtown Portland Hotel with History Welcome to the Embassy Suites Portland - Downtown hotel in Oregon. We're located in the historic Multnomah hotel building, which dates back to 1912, right in the heart of Downtown Portland with easy and convenient access from Portland International Airport. If you aren't renting a car, hop aboard Portland's Max Light Rail System at the airport and get off at the 1st Street & Oak stop. We are just two short blocks away. Once here, Max provides you with an economical and easy way around the city and surrounding areas. Once you arrive at our magnificent, award-winning hotel you will feel that you have stepped back in time as we have strived to maintain some of the history that this hotel bears. Much of the existing architecture and accents date back 100 years giving you a very unique experience seldom found on the West Coast. You will also appreciate our modern day amenities that put our hotel suites at the pinnacle of places to stay in Portland, such as: * Spacious two room suites all with microwave and mini-refrigerator * Enjoy some of the best dining options that Oregon has to offer here at the Embassy Suites Portland - Downtown hotel. Our complimentary cooked-to-order breakfasts are a firm favorite with our guests and our hotel restaurant, Portland Prime, is a consistently popular venue * Precor fitness center * Indoor swimming pool * Salon Nyla Day Spa * Barber shop * Car rental desk * Game Cellar - with video games, pool table and air hockey as well as a big screen TV for watching movies * Save time and money by booking one of our Portland Packages * Government and Military Rates Available * Senior rates available * Environmentally friendly - The first Embassy Suites Hotel in the US to achieve the Green Seal Certification - Bronze Level designation Portland Attractions & Destinations Once situated in your luxurious suite, get out and see our beautiful "City of Roses". With our central location, you have quick and easy access to a variety of local attractions including: * Portland Rose Festival – An annual event that takes place in May-June * Portland Center for Performing Arts * Pioneer Place Shopping Mall * Portland Art Museum * Oregon Zoo * Portland Saturday Market * The Columbia River Gorge * Mount St. Helen's Volcano * The Oregon Coast * Oregon Museum of Science and Industry (OMSI) * Willamette Valley Vineyards A Top Rated Portland Oregon Meeting Venue If you are looking for a Portland meeting venue or are planning a wedding or special event, look no further. Our knowledgeable and experienced team is here to assist you to make sure your event is a success and goes exactly as you had planned. In addition to award-winning service, we also offer: * 14,000 square feet of flexible meeting space o On-line Group Booking Tool for your added convenience o All our meeting rooms are named after prominent historical figures that played a significant role in both the hotel's past and the City of Portland's past o Individual meeting rooms with "solid walls" to ensure a quiet and private conference o Unique meeting space - Many rooms have windows that provide natural light and one special room includes a fireplace * Meeting incentives you won't want to miss * On-site Complimentary 24/7 Embassy BusinessLink Business Center * Audio/visual equipment rental * On-line catering menu for your added convenience Nearby Portland Based Corporate Offices If your business requires you to travel outside of the hotel, there are many businesses in the neighborhood, some of which are only a few blocks from the hotel. Local corporations include: * Bank of America
Overall 8.5 Excellent
Based on 757 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
8.5
Excellent
8.3
Pros: The breakfast and the pool
Cons: I didnt like the price
Excellent
9.4
Excellent
8.2
Cons: Lack of cost effective or variety menu selections in steakhouse
Excellent
8.0
Excellent
9.7
Pros: Location close to everything!
Cons: They charge you for wifi , why!?!?!
Excellent
9.1
Excellent
8.5
Excellent
9.7
Excellent
9.1
Excellent
8.0
Excellent
8.0
Excellent
10.0
Good
6.8
Excellent
9.7
Excellent
9.6
Excellent
9.3
Pros: Location was perfect, being close to everything. I could walk almost everywhere and taking the light rail was easy. The 2 bedroom suite was spacious and clean, with large windows letting light in. The included breakfast was nice and had a lot of choice, compared to other hotels I've been to. It included the common toast and cereals, but also had a hot breakfast with eggs, bacon, sausages, potatoes and moreover there was a make your own omelette stand with a chef preparing what you ordered in front of you.
Cons: Elevators are small and having a stroller made it more difficult to get to our room. The Kitchenette is not really a kitchenette, just a little counter space with a small sink, a coffee maker with not enough coffee for more than 2 people, a small fridge and an outdated microwave. I woke up in the middle of the night clearly hearing the conversation of the next door neighbour, so not soundproof.
Good
7.6
Pros: Fantastic location in the heart of old town Portland. Two blocks from fantastic public transit system, excellent waterfront park/greenway and the Saturday Market. Hotel has a large and impressive, art-deco (or earlier?) style lobby... and the rooms are furnished in a similar style. Think 1920's.
Cons: For a 'suite' hotel, the kitchenette amenities were lacking. There is a mini-fridge, microwave and two-cup coffee maker... which are all great, except there are no dishes, no cups (just paper cups for coffee), no utensils and no toaster. Plates and utensils were brought up to the room upon request, but after deliberately seeking out a 'suite' style hotel with a kitchenette (they are hard to find in Portland), this was disappointing. Also, we were given a room around the corner and behind the elevators. I'd read in other reviews that this could be noisy, so I was a little concerned upon check-in. Ultimately, this didn't bother me too much as I'm from a busy city and used to sleeping with some noise - but be forewarned that if you get one of these rooms anywhere near the elevators, they are noisy and almost sound like a subway car passing along the tracks. Not jarring or rattling sounds, but still a hard-to-miss rolling, whooshing sound every time an elevator car goes up or down past your floor.
Excellent
8.0
Excellent
9.4
Excellent
9.7
Excellent
9.1
Excellent
9.7
Pros: I had a good experience.
Cons: nothing!
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: The hotel is in a great location and upon entering all you see is a grand lobby decorated completely for Christmas. The checkin/check out process was incredibly easy and the staff was friendly. Even got a free upgrade on the room since we were there for only a night which was a huge and wonderful surprise. The room itself was clean and modern and the bed made me want to stay forever. The hotel offered complementary drinks at night which was a nice surprise and the morning breakfast was such a great experience as compared to other hotel's "breakfasts". Overall I would come back to this hotel every time I come to Portland.
Excellent
10.0
Excellent
10.0
Excellent
9.7
Okay
5.7
Pros: The hotel is nice and in a good location
Cons: I only gave this place three stars because the windows are only single pain which made our room very noisy. Lots of street noise and loud music from the club down the street. We went there to hang out down town but would also appreciate a good night sleep. Also the rate on kayak was the same as I could get just booking direct with the hotel.
Excellent
8.8
Pros: Great room, clean and nicely setup. Location great for walking around the area
Cons: Very noisy area at night, people partying and yelling in the street below until 2 am.
Excellent
10.0
Pros: I love the location, the staff, the old world charm, how accommodating everyone is.
Cons: I'm not sure I love the new modern furniture in the lobby area.
Good
6.2
Pros: The bed was nice.
Cons: The staff was nice but we was told that breakfast was from 6:30am-10am and we went downstairs about 945am and was told technically breakfast was over at 930. Then our room was cold because we couldn’t get our thermostat to switch from cool to heat.
Excellent
8.8
Good
6.8
Pros: Room was great, after changing rooms. Initial room not as described and had to show desk clerk reservation copy from email on phone. Res promised room with a view on top floor. Given previous floor level with view of parking garage. Said were given last available room with view. Had a great view of the city looking towards the river. Breakfast was great! Although the "cooked to order" ad description should of said "buffet" with optional "made to order" omelette. I did, and it was good.
Cons: Having to use Valet parking. Rather a forced choice, because of logistics, then end up in public parking area anyway. Location was horrible. Maybe for some tastes is ok. Rough inner city, area. Not a place for going for walks or taking a young family. Sorry, we love Embassy Suites, but won't return to this one. Again, hotel inside was great. The surroundings not so much.
Good
7.4
Pros: Location was great. Parking Garage right across the street. The staff is the best in all departments. Room Service is outstanding and the Food delivered perfect.
Cons: The beds were too hard and I woke up with a back ache both mornings. There is only one door between adjoining rooms and you can hear every thing that is said. Which also made us whisper. High school choir were in town and ran up and down hall way knocking on doors . Possibly they could place kids on one floor or wing as not to disturb your other customers.
Excellent
10.0
Pros: Clean and comfortable, got upgraded to a nice suite. Building architecture was beautiful.
Cons: Parking in the garage was convenient, but we weren't told upon leaving that we still needed our room key to get out. We had to back up and run back into the hotel get abd get a key to leave. Not a huge deal, just wish they would have told us upon checking out.
Good
7.4
Cons: The air conditioning was very noisy, and we had to turn it off which made the room uncomfortable.
Okay
5.7
Pros: Clean good complimentary breakfast and drinks
Cons: Had to pay $10 for wifi $30 a night parking cable in room kept cutting out for our 2 night stay
Good
6.2
Pros: the pillows
Cons: that wifi wasn't complimentary, that the shower head wasn't secure and would droop down on its own. no bath tub
Good
7.4
Pros: Loved the pool and hot tub. Also enjoyed the food.
Cons: My room wasn't totally clean and I didn't like the dirty dishes that were always in the hall.
Excellent
9.3
Pros: ES provides a small but adequate workout facility. During the morning and evening hours they provide a terrific breakfast and social hour.
Cons: My room was small and my overlooked the hotel's exterior ventilation system.
Excellent
10.0
Pros: Breakfast and cocktail hour was great addition to the hotel and added value to the stay for price. Wish guest treated staff better by tipping for being served and cleaning tables was surprised that we were the only ones I could see that tipped everyone for what they did. I was ashamed that people don't appriciate nice friendly staff that are willing to help.
Cons: Pool was a little colder then I was expecting for everyone wish it was a little warmer. Elevator were so long wait but I guess that what you get when it a historic hotel.
Excellent
9.6
Pros: The room was clean, loved the soap, TV's were great, breakfast was very good and all the staff were very friendly and professional!
Cons: The snacks at the evening Happy Hour could have been a little more substantial.
Excellent
10.0
Pros: Great, friendly staff. Excellent value for the money. The included drinks in the evening and full breakfast in the morning are a big bonus. I have stayed here before and will again.
"Located in Downtown Portland, this romantic hotel is within a 10-minute walk of Portland State University, Arlene Schnitzer Concert Hall and Portland Art Museum. Pioneer Place and Portland Saturday Market are also within 1 mi (2 km). City Hall-SW 5th and Jefferson Street Station and PSU Urban Center-SW 5th and Mill Street Station are within a 5-minute walk. "
Overall 8.4 Excellent
Based on 518 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
9.3
Pros: clean, nice decor, convenient location, friendly staff
Excellent
8.0
Excellent
10.0
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
9.4
Excellent
10.0
Excellent
8.2
Good
7.7
Excellent
8.0
Good
7.4
Pros: The resturNt downstairs was very good and the rooms are clean... Small but clean. The shower was kind of cheesy. It's great if it's just a crash pad. The Staff and valet service were all very nice
Cons: The smaller rooms, shower felt cheap with crappy water pressure.
Excellent
10.0
Excellent
8.2
Pros: It was gorgeous and hip.
Cons: Didn't quite live up to that hype.
Good
7.7
Excellent
8.0
Cons: Valet parking $38. No other real options.
Excellent
9.7
Excellent
10.0
Excellent
10.0
Good
6.5
Pros: Location close to stores and downtown area
Cons: Room was small. Bathroom was small. Bed was extremely loud and squeaky. Walls were thin
Good
6.0
Good
7.7
Pros: I loved the front desk staff and the valet staff. Upon checking in, the front desk staff was extremely helpful with tips on activities in the area and food and restaurant choices. They didn't sound rehearsed with their suggestions. They really seemed enthusiastic about their choices which made us enthusiastic about trying them out. The valet staff was extremely friendly and helpful as well. We left some items in our car that they had parked for us and they offered to retrieve them for us while we waited in the lobby. They greeted us every time we walked in and out the door and just seemed happy to be working there and not just working for tips. The customer service was greatly appreciated!
Cons: The main negative comment I have is that their elevator is rickety and loud. I guess because we checked in at night, we got stuck with the room next to the elevator and you really can hear it every time it goes up and down. Luckily, we were just so exhausted from our daytime activities, we didn't have the energy to complain. Also, the housekeeping staff was a little intimidating. At around 4pm, we went back to our hotel room to freshen up and noticed that our room had still not been made. No big deal. We saw the housekeeping staff in the hallway and decided to tell them they can skip our room, but we wanted an extra towel and a new garbage bag. When we asked them, the staff member demanded my hotel room number in a harsh tone and when I told her, she then shouted to her co worker in another language some verbiage while pointing at us. They had a conversation, that sounded like an argument to me, for a few minutes while we were standing there waiting for the OK to skip our room and give us a towel. Mind you, they were standing right next to the towel cart conversing in their language while I was standing there confused.
Good
6.8
Good
6.2
Good
6.5
Pros: We've been coming to Modera over the last five years, and not much has changed in that time. It's still a nice, modern hotel, but it's certainly not as hip as it once was. That goes for downtown portland in general, however. The front lobby staff is excellent as are the housekeeping staff. They seem to understand the hospitality services industry an do everything they can to make you comfortable.
Cons: Hotel Modera continues to only offer valet parking. That's good because there is very little street parking; however, it's not good when the service is overpriced and the valets don't help with getting luggage in/out of the car. In fact, there's no offering to help in any way other than to hand you the valet ticket/keys. The lobby doors are not automatic, so while the valets stand around, you are convenienced to put down your bags, open the door, prop it open with your foot while you grab your bags and make a dash through. We haven't had this problem in the past, but the HVAC in our room was not heating, just blowing cool air. Turning the unit off resulted in the windows whistling due to the negative pressure in the room. The mini fridge stocked with overpriced drinks was also not working. So our room was cold and noisy, and the fridge was warm and quiet. The front desk staff offered to send someone up right away, but since my wife was still asleep and we were checking out in several hours, I declined, but the staff was very sympathetic. The bathroom in our king room was VERY close to the bed, and the sliding door didn't make it much of a 'privy'. I try to keep up with the latest building materials, so maybe the plastic tub liner that shifts up and down under your feet while taking a shower is new and fancy. I don't think we'll be installing one in our home. The hotel's bar/restaurant is unremarkable in all ways and does not stand up to the other great food and drink options in downtown or the east side. Overall, I think we are done with this hotel considering there are so many other options in the area that are better walking distance to good food and drinks.
Excellent
10.0
Excellent
8.2
Excellent
9.0
Pros: The hotel is very comfortable and well-designed. The staff was also very friendly and helpful.
Cons: The rooms are a bit small, but not uncomfortably so.
Good
6.8
Excellent
10.0
Pros: Located close to downtown shopping and Keller Auditorium. Staff puts customers first. In house restaurant is fantastic. Excellent wait staff and food is great. Great outdoor patio with gas fire pits. Rooms not big, but very nice. Valet parking adds $35 per night. Would stay there again.
Cons: $35 valet parking not mentioned in booking.
Excellent
10.0
Excellent
9.7
Excellent
9.7
Pros: The restaurant and friendly staff.
Cons: In downtown Portland, but a bit far from certain attractions.
Excellent
9.4
Excellent
10.0
Pros: Always enjoy the staff, the contemporary atmosphere, the location, and the garden with fire pits. This is my favorite place to stay in Portland for a reasonable price (the nines is great but expensive, and the loft is great but more for an airport stay). The valet parking was pretty good and free for my Prius (they had a special for "green" cars) and really helped to steal my stay (the nines did not offer anything like that).
Cons: If there was anythInfo@VertebrataChiropractic.com I had a problem with, it was that once waited for 15 minutes for my car and when I asked about it, the valet had forgotten about it. He immediately remedied the situation and had the car in 90 seconds, but it would have been nice to have gotten it when it was first asked for. A small oversight, and overall does not take from my five star rating for this property.
Excellent
9.4
Pros: I checked into Hotel Moderna after a very long day of traveling and checking out of another hotel because if wasn't clean or at all what I was looking for. The guy behind the front desk, after hearing of my travel troubles, offered me free drinks in the hotel restaurant to make my day better. He also gave me a map of the city and marked his favorite places to hang out in sharpie. The front desk staff went above and beyond to accommodate me, which is exactly what I needed after the day I had.
Excellent
10.0
Pros: Wonderful customer service and attention to needs.
Okay
4.5
Pros: Outdoor fire pits.
Cons: Didn't work: AC, tv. 5$ for a bottle of water when the room is 200$ per night and tap water is gross seems cheap. Resturant was very expensive.
Excellent
8.6
Pros: It's a great hotel. It's very conveniently located in downtown Portland, and although you have to go a few blocks to find other restaurants, the one in the building, Nel Centro, is outstanding. Staff is friendly and the hotel is clean, well decorated, and hip. Not really a great place for kids unless you're up for taking them out to one of Portland's many parks -- the hotel is too mod for them to play there.
Cons: Only complaint about Modera is that it's at the mega-junction of Portland's light rail, trolley and bus lines, so during the daytime (including VERY early in the morning) the street noise is pretty significant. The rooms are well insulated, so it's not deafening, but you can definitely hear it.
Excellent
10.0
Pros: Cool hotel Loved that it had a restaurant and bar Outdoor area and activity closet was awesome
Cons: Billing was incorrect
Excellent
8.8
Pros: Windows open - - a great feature these days if you lIke a little fresh air. Wonderful staff and convenient enough location.
Cons: A bit pricey, especially the valet parking.
Good
6.5
Pros: Nice location, lots of the city is walkable from here. The lobby is beautiful and the front desk staff made us feel very welcome.
Cons: Once you get out of the lobby, the floors felt a bit dingy like they needed new carpets. The decor in the hallways felt a bit dated. Nothing particularly bad but just didn't feel quite polished. For the price I expected better.
Good
7.6
Pros: They gave me a late check out and had a morning paper waiting for me in outside my door. Restaurant there, Nel Centro, was great!
Cons: A bit pricey for Portland but it was awesome, I'd definitely stay there again.
Excellent
8.0
Pros: The location and comfort made our trip an enjoyable first visit. Restaurant and accessibility from the interstate made it a stress free arrival, check in, check out...
Cons: I don't know that we will stay at Modera for the price paid, again. Not a knock it is a gorgeous and friendly hotel. Great for a first visit.
Good
7.4
Pros: Beds are very comfortable. Location and staff were excellent. H
Cons: Too many extra fees: $38 a night for parking and $20 “activity “ fee. Some run-down furniture.
Excellent
10.0
"Situated near the airport, this eco-friendly hotel is within 3 miles (5 km) of Grotto, Cascade Station and Concordia University. Grant Park and Providence Portland Medical Center are also within 6 miles (10 km). Parkrose-Sumner Transit Center is 28 minutes by foot and Mt Hood Avenue Station is 30 minutes. "
Overall 8.3 Excellent
Based on 807 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Good
6.3
Cons: Concrete hard beds. Slept on sofa for three nights. Thin non sound proof walls and ceilings. Listen to your neighbors cough and sneeze.
Excellent
8.3
Pros: Free Internet, friendly staff, plenty of parking, timely airport shuttle.
Cons: Mattresses in room were a bit worn out, room layout was a bit dated-feeling.
Good
6.3
Cons: Noise from the trains as the hotel is close to the tracks.
Excellent
9.7
Pros: We were traveling with an 8 month old and they set us up so that everything was easy access and quiet. We greatly appreciated their hospitality.
Excellent
9.7
Pros: The staff was friendly and helpful, and the airport shuttle service was very convenient, room service was very reasonable, and the view of Mt. Hood was nice too.
Excellent
9.1
Pros: Clean hotel and beds and rooms were amazing! The location was slightly far from the places we wanted to be but the hotel was worth staying at.
Cons: One particular staff gave me a bad experience; They were busy with checking people in and I understood that and I didn't mind waiting . All I bought was floss a bottle opener and ice cream. After a long period of waiting he was ready to ring me up, he had no problem finding the prices for the ice cream and floss but could not find the price for the bottle opener. I could see he was getting frustrated with finding it because he felt tension as the line for check in grew larger and impatient. He then said out loud "I'm just going to charge you 3.00 cause this is wasting my time" not only did I feel offended but I also was slightly pissed but I didn't show it I gave him my money and left. 3 dollars for a bottle opener and he said I was a waste of time because I wasn't checking in? Someone needs to teach him that customers that are checking in,already checked in , and customers checking out are all equal.
Excellent
8.8
Excellent
9.7
Excellent
8.6
Pros: The staff was very welcoming friendly and helpful. We got a suite that was very roomy and comfortable.
Cons: The internet had a very poor signal. The AC unit was old and very loud.
Excellent
8.0
Pros: Nice rooms and friendly staff
Cons: Ordered room service and received beer that was less then desirable. ( Bottom of the keg)
Excellent
10.0
Pros: The staff here were top-notch. Very friendly and helpful. The room was nice and clean. I would recommend this hotel to any traveler.
Cons: Honestly, I can't say a bad word about the place.
Okay
5.7
Pros: Nice clean, comfortable hotel. Great Restaurant and staff.
Cons: Maid service was terrible. Room most often was only partially completed???
Excellent
9.1
Pros: Excellent front desk staff. Excellent food staff. Very clean room. Good shuttle service to airport.
Good
7.1
Pros: Location, price, diining
Cons: Noisy; motors or fans made sleeping difficult at times
Excellent
8.0
Pros: location
Cons: room service
Good
7.7
Pros: Easy to get to from the airport. The room was large and the free nt desk staff were friendly. Bed was comfortable and there was plenty of parking. Nice snacks available in the morning.
Cons: Halls were very dark, and the bathroom faucet was old and difficult to use. There aren't many choices for restaurants nearby. The price seemed high for a basic airport hotel, but hotel prices in Portland are high in general.
Excellent
10.0
Pros: This hotel was terrific in every way. Comfortable room (if you need the accessible room like we did it is very well laid out), good food, free guest laundry, coffee in the lobby, nice gym, quiet location and most of all wonderful staff.
Good
6.5
Pros: The hotel was in a great location for getting to the airport quickly in the early am. King size bed was comfortable.
Cons: The price of the hotel did not match the low quality room construction. Lighter sleepers will be happy to hear the Radisson provides ear plugs for the constant stream of airplanes (pun intended.)
Excellent
8.2
Pros: The number king bed was uncomfortable, hard and the control device hardly worked.
Cons: The staff was friendly and responded to you requests quickly. Near the airport and Portland.
"Located in Goose Hollow, this hotel is within 1 mile (2 km) of Providence Park, Portland Art Museum and Portland Japanese Garden. Roseland Theater and Pioneer Courthouse Square are also within 1 mile (2 km). Kings Hill-SW Salmon Street Station is 7 minutes by foot and Goose Hollow-SW Jefferson Street Station is 7 minutes. "
Overall 8.3 Excellent
Based on 713 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
10.0
Good
6.5
Pros: Proximity to downtown Portland was excellent.
Cons: It's definitely a gentrified motel. Noise from adjoining rooms was very noticeable.
Excellent
10.0
Excellent
8.0
Excellent
8.2
Cons: No refrigerator. No coffee machine in room.
Good
6.0
Pros: Great neighborhood, close to public transportation & restaurants.
Cons: Park Lane Inn needs small refrigerators & microwave/convection ovens. Bathroom vent needed cleaning.
Excellent
8.5
Pros: Location, cleanliness, price Plenty of plugins and usb charger ports!
Cons: 1. Only had "patio chairs" (2) to sit upon. Not comfortable. 2. No counter-top in bathroom to put toiletries upon.
Excellent
10.0
Pros: Park lane suites is my go to hotel every time I come to Portland. Great prices, friendly and helpful staff. Nice rooms, I prefer to stay at the inn suites. Comfy ! Nicely located, easy to walk 10 minutes into down town & close to great neighborhoods!
Mediocre
2.0
Pros: Nothing
Cons: The place has bed bugs. My girlfriend had huge swollen red bites all over her body the next day.
Excellent
10.0
Pros: Still close to downtown area and a good value. My room was better than expected for the price.
Cons: The front desk was actually across the street in the apartment building. It took me an extra minute and full walk around the place to figure it out.
Good
7.4
Pros: Sam was such a pleasant host, and told us of things to do in Portland. He is an exceptional employee!
Cons: Mattress needs replacing!
Excellent
8.5
Pros: Helpful staff, great items in the fridge and kitchenette with an eye on local, sustainable, etc. Some reviews had poopooed the place, so I was literally STUNNED at the shining lobby and great room. Great price, great location.
Cons: Its not top-shelf, bu that's what I sought it out for.
"Located in Lloyd District, this hotel is within a 10-minute walk of Lloyd Center and Oregon Convention Center. Moda Center and Veterans Memorial Coliseum are also within 1 mile (2 km). Lloyd Center-NE 11th Avenue Station and NE 7th Avenue Station are within a 5-minute walk. "
Overall 8.0 Excellent
Based on 665 reviews
All
- All
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Good
6.0
Good
6.5
Excellent
10.0
Excellent
8.0
Excellent
10.0
Okay
5.7
Cons: Convention going on of young adults no longer with addictions. It was like walking through a lobby of street kids. Lots of people smoking right outside of the door. Loud music. Not the ideal group that the hotel should be hosting. Made me feel very uncomfortable and not safe.
Okay
4.0
Pros: Location and cookies
Cons: Rodnets in the area, found hair all over my room, cleanliness is very poor and room was very noisy and fun down. Expected a lot more honestly for the price I paid.
Good
7.4
Pros: Friendly staff and the warm cookie checking in was an unexpected perk. The location was also perfect and the room was very clean. Especially liked the bathroom
Cons: Outdoor pool area so it was closed for the season. Since it is Portland its probably closed most of the year. No real perks for staying there. Had to pay for parking still, no complimentary breakfast or even a simple pastry. If I wasnt on business I'd probably stay elsewhere.
Excellent
9.4
Excellent
8.0
Excellent
10.0
Okay
5.4
Excellent
8.2
Excellent
8.0
Excellent
9.7
Good
6.0
Pros: Hotel room was clean, bathroom was a good size.
Cons: Never got the cookies when I checked in....kinda sucked. Bath tub was a little old looking. Location wasn't great if you're looking to do downtown portland.
Excellent
10.0
Pros: I enjoyed the friendly staff, and I also enjoyed the location! It's right in the middle of everything. I didn't try any of their restaurants but they are all places I would have considered if I had a bit bigger of a budget.
Cons: There was alarms set off accidentally during my stay. Was inconvenient to leave my room when I was resting, but other than that it was good.
Good
6.2
Pros: Service was excellent as you would expect from DoubleTree and the location and transportation options to and from the hotel and around Portland were perfect as I had things to do all over the city including outside of downtown, so this was very centrally located. Bed was comfortable and the hotel itself is a nice facility.
Cons: Rooms and building are old and outdated. The bathroom was tiny and tight and old and felt icky (note - it was very clean but it was so dated that it just felt gross). The bathroom was wedged in the corner and the toilet pretty much up against the wall. Wished there would have been a small refrigerator. Also disappointed with the small coffee service near the elevator - boasts Portland Roasting Co but didn’t seem like their full craft and quality.
"Situated in Portland, this beach hotel is 1.1 mi (1.7 km) from Portland Expo Center, and within 9 mi (15 km) of Veterans Memorial Coliseum and Moda Center. University of Portland and Vancouver Mall are also within 9 mi (15 km). Expo Center Station is 20 minutes by foot. "
Overall 7.9 Good
Based on 1,574 reviews
All
- All
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
8.0
Excellent
8.0
Good
7.3
Pros: What I liked about Red Lion on the River was that it was next to the river, away from the business of downtown. I liked that our room was readily available to the exit, gym, and tennis court.
Cons: What I didn't like about Red Lion on the River was when I first checked in I asked about an upgrade and I was charged for a room that was not only already booked but was incorrectly told the price for the upgrade and got charged $140 more. During that time I obviously wanted to correct the error but the hotel associate that was helping me did not know what to do and did not report or ask for help initially and was just answering phone calls right in front of me instead of fixing the problem. Plus, I could have been left with this wrongful charge if I had not said anything. The other staff that were free to help at the time ignored what was going on when they clearly saw that I was upset. I was then told I had to call my bank to cancel the charge, but I don't understand how or why the associates at the registrar could not fix the problem by returning the money back to my card. After I called my bank and fixed the problem myself, there wasn't really any remorse or compensation from the staff regarding this whole ordeal. I don't want this to happen to any other guest, so I hope this helps to prevent any mix up with upgrading and with customer service because I did not appreciate of it while at my stay here.
Okay
5.4
Good
6.2
Pros: Spacious rooms
Cons: Front desk understaffed & some staff not adequately trained on procedures & customer service
Good
7.7
Excellent
9.4
Pros: The staff was very accommodating
Excellent
10.0
Excellent
9.4
Pros: Room was large and recently remodeled. View from the patio was great.
Cons: Would have been convenient to have a late checkout.
Excellent
8.0
Good
6.0
Excellent
10.0
Pros: Free airport pick up and drop off. They also picked me up from the Rail Station. Very good service, I appreciate
Okay
4.5
Excellent
8.0
Excellent
10.0
Pros: Nice rooms
Cons: Barking dog in the hall
Excellent
10.0
Excellent
10.0
Excellent
8.5
Excellent
9.7
Excellent
8.2
Excellent
10.0
Excellent
8.0
Pros: The room was beautiful and large with a seating area in addition to the regular desk. Otherwise basic amenity which was perfect. We were on the 4th floor with a balcony that overlooked the pool and the river. The bathrooms look newly remodeled and are amazing. The large shower has a nice bench in it so you can put your toiletries somewhere without balancing them on the little shelf most hotel showers have. The shampoo, soap, lotion, etc. were all nice and smelled wonderful
Cons: Housekeeping cleaned our room and did a fast basic job. They took all the towels that were used and replaced the regular towels, but didn't replace the bathmat so we had to use a towel for that. They didn't replace the shampoo or soap that had been used, no big deal with the soap, but we had used the little bottle of shampoo. The attention to detail just wasn't there. The heat bulb in the bathroom was out and the A/C never seemed to do anything more than blow out room temp air. The first night the room was stuffy so we opened our balcony door to cool the room. This would have been fine, but some place was having a party and it sounded like there was a night club outside our door. You couldn't really hear it with the door closed, but then the room was stuffy.
Excellent
10.0
Excellent
10.0
Good
7.6
Pros: Close to both cities I needed to work in. Close to Jantzen Beach shopping center.
Cons: It was rather loud, just all around. If it wasn't the planes taking off or landing, it was the ice machine, or the gardener running the lawn equipment, etc. Also, how is it that I pick the one week out of the the year to stay when the pool and the hot tub are both closed?
Excellent
10.0
Pros: Clean rooms and friendly service. Hand soap was available in a push dispenser in the bathroom, and shower gel, shampoo, and conditioner were also in dispensers in the shower. The room (a standard double with two queen beds) was fairly spacious, much bigger than at other hotels charging the same price. I used the free airport pick-up and drop-off, which was very convenient with a little planning (it leaves on the hour and you generally schedule it in advance).
Cons: My complaints concerning the Red Lion on the River are minor. Room-hallway soundproofing wasn't great -- I could hear anything in the hallway at or above moderate volume. No fans in the bathroom but post-shower condensation vanished once the door was opened. I could have used more outlets for convenient charging of my devices.
Excellent
8.2
Pros: Even though I didn't have a room facing the river, I was at the far end of the hotel and had trees which cooled the room down a bit...and I loved being able to open a patio door for the breeze!
Cons: I was a little disappointed that the check in person failed to mention that my assigned room was at the opposite end of the check in area...An extremely long walk after retrieving my suitcase out of the car...however there was an elevator entrance just outside my room at the far end of the parking lot that I was able to take advantage of after returning from dinner with a friend...I just wish people would think one step ahead in order to make life a bit easier.
Excellent
8.2
Pros: I like that it's so close to down town and yet because of the river is very relaxing. It also has a great walk around the island.
Cons: Older hotel overall. But they have done a good job working around it with little room updates
Good
6.5
Pros: Convenient location, some rooms water view fair resturant, no bed spreads I like that.
Cons: They demand to run your credit card for $25.00 for incidentals. It wlil be credited back to your card with in nine days. Should be mentioned before booking on their kayak advertising , would have been a deal breaker for me.
Good
6.5
Pros: Loved the view and location. Room was spacious and had accomodations for two or more people nicely. The soaps and shampoos were restocked as needed.
Cons: The extra blanket in the closet had bugs in it both live and dead. The bathtub had silverfish in it daily. The ac unit made a very loud buzzing noise for the first 30 or so minutes after it was turned on. And the toilet would only fully flush about every third time.
Excellent
10.0
Pros: We wanted to have a better room than the one given to us as a river facing one... especially to have fresh air. Lorkeya, at the front desk, did a terrific job and upgraded us to a terrific suite that just made the stay truly incredible. Lorkeya - you ROCK!!!
"Located in Downtown Portland, this hotel is within a 10-minute walk of Riverplace, Keller Auditorium and Portland State University. Oregon Health and Science University and Tom McCall Waterfront Park are also within 1 mile (2 km). PSU South-SW 5th and Jackson Station and PSU South-SW 6th and College Station are within a 5-minute walk. "
Overall 7.5 Good
Based on 1,389 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
8.3
Excellent
8.0
Pros: Rooms are well acquainted, had Keurig coffee maker, fridge and microwave. Staff is polite and helpful.
Cons: Facility is old and not well maintained. Pool is outdoors and only open seasonally.
Okay
4.2
Pros: Seems relatively safe - it appears that nobody will mug you while inside the compound. Staff seemed friendly.
Cons: However, nothing works (card key, hair dryer, old cathode tube TV, etc..). Coffee pack not replaced the 2nd day. Window-type air heater making noise - when heating off the room cooled down immediately. All things considered - a poor choice for a leisure trip. Probably ok for prospective students, the campus might look more appealing (by contrast) after spending the night here. It is NOT close to downtown - yes you can walk it but it takes 15 min through non-inspiring neighborhood. Also - remember the extra $15 for parking - there is no street parking outside unless you're ok with walking 10 minutes, hence the gauging. My bottom line: I would advise against booking this one for any non-university function.
Good
6.5
Pros: Location: Near downtown, highway, and max rail/bus station. Rental cars available Staff: Helpful, told us everything we needed to know Room size
Cons: Uncomfortable beds and blanket AC/Heating not very effective Confusing hotel layout
Good
6.5
Pros: The staff was friendly and attentive. Rooms were cleaned promptly during the day. The breakfast buffet was standard fare and did not vary in my four day stay. The hotel is located right next to a light rail stop which makes it convenient to get around town. I found using the rail to see Portland easier than renting a car, however if you plan on going outside the city a car is a good idea. The bed was pretty comfortable and the room was clean. I would likely stay here again but in what the hotel calls a "Comfort King" that has a few more amenities such as fridge (if you are like me and like to keep a few snacks around). There is a courtyard and pool area that was well maintained. Several softballs teams attending a tournament monopolized the area in the late afternoon/evening making it essentially unusable for other guests.
Cons: The room I stayed in, Standard King, was very dated. The carpet had holes worn in some spots. The electrical switch in the bathroom and an outlet in the room were not mounted correctly in their sockets. This type of room is quite basic. No fridge, no microwave, lamps were mismatched (the desk lamp had a burnt out bulb that maintenance never replaced). The furniture and wallpaper were most likely from the 80's. I found the rooms cooling/heating unit never shut off. It seemed to never get to a pre-set temperature, it just ran and ran. If you are sensitive to background noise this will be an issue. The breakfast buffet was alright. It did not offer much in the way of selections. Even fresh fruit was kept to just bananas, oranges or apples. I had a veggie burger at the Lincoln Street Grill in the hotel for dinner one night. The salad that came with it was just iceberg lettuce, diced tomato and cucumber. No frills. The burger was alright and the price was affordable.
Good
6.8
Pros: Bed to sleep in
Cons: I was charged twice for my room
Good
7.7
Pros: Recycle friendly, great customer service, good amenities (when they are available)
Cons: Dated fixtures and furniture, plumping is below par, AC doesn't work
Good
7.4
Pros: The room was reasonably comfortable; breakfast was good, if limited; facilities okay. Close to downtown and the MAX.
Cons: No refridgerator in room. No wi-fi in the rooms - wi-fi only in common areas. Made it inconvenient for us to stay connected. Limited TV channel selection.
Good
6.2
Good
6.8
Okay
4.0
Cons: Other guests were noisy and construction going on down the hall.
Excellent
10.0
Excellent
8.2
Good
6.3
Okay
5.4
Pros: We had stayed there a few weeks ago and thought that the room was adequate for the price, particularly since the hotel is located in downtown Portland. When we had to be in Portland again we made another reservation, expecting a similar experience.
Cons: I don't know if it was the area of the hotel or what, but we found our room to be very noisy. There apparently is no sound insulation between rooms so we could hear a lot of what was going on in adjacent rooms, plus people talking in the hallway. Secondly, the mattress on the bed must have been older because we found ourselves waking up with sore backs in the morning. I hope that this experience was an anomaly but we'll have second thoughts before considering this hotel again.
Excellent
9.7
Pros: In a nice location ,goo amenities.
Cons: It is in downtown but almost 20 min walk from downtown.
Excellent
9.1
Good
7.4
Okay
4.0
Okay
5.3
Good
6.0
Pros: convenience of location to freeway and other amenities.
Cons: old rooms, old building
Excellent
9.1
Pros: Really nice staff.
Cons: Breakfast starts late. Parking costs $$.
Okay
4.8
Excellent
9.4
Excellent
8.0
Okay
5.1
Pros: clean bedding price
Cons: thin walls hair in shower
Mediocre
3.7
Pros: Close to the freeway and bridges, easy to access to the facility and the cookie was really good.
Cons: Room seemed dirty upon entry. Sink would not drain so the shaving cream and tooth paste remained in the water filled sink. I turned up the heater so i did not need to use the covers. I slept in a long sleeve shirt, jeans and socks on top of the covers. The bar was very gloomy and uninviting, the tender was very nice but not able to make simple TV channel changes that were requested. "It's March madness and no basketball on TV in the bar?" "there were infomercials" I heard the breakfast was very good from a person in our party but, I had already left to get a meal at another hotel by the water as with all the prior experiences I was not ready to risk eating there. I recommend new bar management, facility maintenance, cleaning of the rooms or refresh the look and the place would be pretty good.
Okay
4.8
Pros: Staff was nice
Cons: Dirty tub,sketchy bed linens,dirty carpet,tv remote broken,no do not disturb door sign,elevator dirty,mattress badly stained,room keys wouldn't work correctly.
Excellent
8.6
Pros: The price and how clean it was.
Cons: We put up our 'Do Not Disturb' sign before leaving for the day, when we returned someone had come in and cleaned anyway and put our sign on the desk.
Good
6.0
Cons: The front desk staff were always working solo. Everything took a very long time. They would be talking on the phone, helping customers, talking to staff in the back room, etc. They did not acknowledge when a new guest would come to the desk to ask for help, which was very frustrating. Our key repeatedly didn't work, and we had to wait 10+ minutes for someone to take 10 seconds to reactivate it.
Okay
4.0
Pros: The only good thing about the hotel was that the staff was very friendly.
Cons: The beds were horrible. There were big craters in the middle of the bed so you wake up with a sore back. The carpet was gross and dirty. The blinds looked like they had never been cleaned once before. The bathroom was dirty. There was hair on the pillow, and the room smelt so bad we bought febreze so we could breath without feeling sick.
Excellent
10.0
Pros: The location is amazing. Max line right outside, close to downtown and bridges but not a busy area itself. The hotel is not updated (which is to me kinda cool, feels like you're going back in time) but the room was clean and the breakfast not your normal hotel food! The staff were also super friendly. I would 100% recommend to anyone looking for value over glitz any day.
Cons: Did not stay longer!
Excellent
8.0
Pros: Big, hot chocolate chip cookies handed out upon checking in - if they don't hand them out, ask! Good breakfast - real, hot food Helpful, patient staff - I saw them deal with some frustrating situations very graciously Convenient location - there's a busstop right outside and the food trucks on campus are just up the street
Cons: Wifi access is complicated and didn't always work with my laptop. Most rooms have an ethernet cable rather than wifi (available in public spaces), so notebook users will need an adapter (I don't know if the front desk has any). The first floor rooms closest to the lobby are within range of the wifi signal, so ask for those if you really want to use wifi instead of wired internet.
Excellent
9.3
Pros: The value for the money was incredible; comfortable king-size mattress with two pillows each, decent hot breakfast every morning, easy walk or public transport into the city, and friendly and helpful staff.
Cons: The wireless was a bit patchy, and they only have one wired internet connection per room, so I and my partner could not work at the same time very effectively.
Excellent
8.2
Pros: Great place to stay if you're on a budget but looking for something better than a motel.
Cons: The AC wasn't good enough, random heat wave made it difficult to be completely comfortable.
Excellent
8.6
Pros: Excellent continental breakfast, friendly staff, clean rooms.
Cons: We stayed in a deluxe doubleroom that was said to be remodeled. I don't think there is is a difference compared to a standard room. The beds were not comfortable. It was hard to sleep in.
Excellent
8.2
Pros: location with street car access right out front. Close to PSU and downtown and the waterfront Easy freeway access friendly staff
Cons: could not treat a friend to breakfast as a single in the room, I wanted to allow someone to eat with me without added charge.
Good
6.0
Pros: The hotel is right in front of a MAX station and a short walk to a streetcar stop on Harrison St.
Cons: The bathroom is really dated and the handle for toilet flush had a brown goo.... not sure why a cleaning person could miss that. The internet connection is free but extremely unreliable. I was bumped off many times while on line. Would not recommend to business travelers. Free breakfast is included but the food is substandard --- with eggs, bacon, and potatoes, not many choices for health conscious eaters.
"Situated near the airport, this hotel is 1.5 mi (2.5 km) from Grotto and 2 mi (3.2 km) from Cascade Station. Concordia University and Grant Park are also within 6 miles (10 km). Parkrose-Sumner Transit Center is 28 minutes by foot and Mt Hood Avenue Station is 30 minutes. "
Overall 6.9 Good
Based on 1,876 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
8.0
Pros: For the value, you can't beat it. It's close enough to the airport. The staff is friendly. Wifi is great. The amenities are reasonable.
Cons: The place is dated and shows it. The quality has varied by room though. (I've stayed here on 3 separate multi-day occasions.) Wish the restaurant had longer hours. No elevator to second floor.
Excellent
10.0
Okay
4.5
Pros: Nice helpful staff.
Cons: Bathroom old, mildew in shower and holes in ceiling.
Mediocre
2.8
Excellent
9.4
Pros: Friendly staff, good price.
Cons: Room was clean but worn down. Stains on furniture.
Excellent
10.0
Good
7.4
Excellent
10.0
Pros: Very clean, friendly staff and a good rate. I had a good stay!
Good
7.1
Pros: It was a convenient location near the airport. Room was clean and the staff were friendly. It's nothing fancy but does the job if you just need a quick place to stay before heading to the airport. They have a airport shuttle option which is nice to use as long as its not full. Check-in early to secure a spot on the shuttle.
Cons: We were counting on using the shuttle service but when we arrived all the shuttle spots were taken for a large portion of the morning. The only available shuttle was leaving at 3am and would arrive many, many hours earlier than we needed to be at the airport, which was unrealistic for me. (I cherish my sleep.) Later they ordered a second shuttle to accommodate everyone which would have been nice. However they did not inform us and we had already made other costly arrangements to get to the airport. It would have been nice to know that a second shuttle was even an option. The pool/gym are not great.
Okay
4.2
Mediocre
3.1
Mediocre
3.1
Good
7.1
Pros: Close to airport
Cons: Little old, needs updating
Good
7.7
Pros: The price
Cons: There is no elevator in this hotel
Good
6.0
Pros: This hotel is perfect for an overnight before a flight. Fly and go parking.
Cons: In the middle of renovations. A lot of dirt and grime. Even in the rooms.
Mediocre
3.1
Okay
4.0
Pros: Airport shuttle Location to airport
Cons: Gave us a smoking room and wouldn't change it Room smell Inflexibility of staff
Excellent
8.2
Mediocre
2.2
Pros: Economical
Cons: Night front desk was very rude and mean. The room was very filthy and smells bad.
Excellent
10.0
Excellent
9.1
Excellent
8.2
Excellent
8.5
Good
7.1
Excellent
10.0
Excellent
8.0
Mediocre
2.0
Okay
4.5
Mediocre
2.0
Pros: It is very close to the airport.
Cons: In spite of its proximity to the airport, very little about our stay seemed accommodating or helpful. The front desk person, Scott, said that we'd need to be upstairs if we wanted both of our rooms on the same floor. He failed to mention that there was no working elevator in the building. When we asked him about it, he almost seemed to blame us for choosing the second floor. He was rude, the entire hotel smelled of smoke, the carpets were dirty, and nothing looked updated since the 1960s when it was built. We only had a 15 hour layover, and still, I don't think I'd say here again if it was free.
Good
6.5
Cons: Cleaner floors
Excellent
8.6
Pros: everything for the money paid
Cons: everything
Good
7.1
Good
7.4
Okay
4.8
Okay
5.3
Cons: Smokey, old, stale, dated, run down.
Good
6.6
Good
6.2
Good
6.0
Pros: Service
Cons: Paper thin walls
Okay
5.4
Pros: location, ease of check in/out.
Cons: Very dated. Bedspread looked like an orgy had just taken place on it.
Mediocre
2.0
Pros: Nothing.
Cons: Rude, made us sit outside in the freezing cold at 2 AM because we were not 21 years of age, so we were unable to stay in the hotel for that reason. This was for business. I had no control over the last minute booking. They refused to refund us or give us any alternative besides paying 100.00 for an uber to drive an hour to our home. The man at front desk very rude and said very mean personal remarks. The hotel/motel looked very old, trashed and had a very bad smell. It's sad to see them treat a paying customer this way.
Excellent
9.7
Excellent
8.0
Pros: Everything was well worth it for the price.
Cons: Pillows!!! They were not very comfortable, very lumpy.
Okay
4.8
Pros: Location
Cons: Hotel was under major remodeling and not coordinated with occupied rooms Facility has not been maintained for a number of years rooms were damaged from neglect and use TV channels minimal and few local channels electrical outlets pulled from wall and we had to constantly go to front desk to get power back on because of remodeling work Restaurant was minimal staff and menu Emergency exit from hallway to exterior for our room was blocked by construction Parking was shared with park and ride use finding parking space near building was not always available
Excellent
8.8
Good
6.8
Good
7.4
Mediocre
3.7
Mediocre
2.0
Pros: The place was a dump, inconvenient location, dirty, unpleasant staff, damage everywhere. Just terrible in every way.
Cons: Everything.
Excellent
8.8
Pros: The room was clean, spacious, and included a refrigerator and microwave for convenience. I stayed on a Saturday, and it was relatively quiet. Overall good value for the money I paid.
Cons: When I got there, they told me the cable was broken, sorry for the inconvenience. My side of the mattress was firm but dipped from so many people sleeping on it. I would suggest rotating the mattress or getting a new one. Pillows were lumpy, so glad I brought my own. Parking was tight.
Good
6.0
Pros: The room was comfortable and kept us warm during the cold snowy week. We needed to print a few things and the copies were free.
Cons: I didn't like that we were charged twice for the hotel. We talked with the manager who was able to explain the situation and get the first charge reversed; the bummer is that it took 5-10 business days.
"Situated near the airport, this hotel is within 3 miles (5 km) of Grotto, Cascade Station and Grant Park. Providence Portland Medical Center is 3 mi (4.8 km) away. Parkrose-Sumner Transit Center is 16 minutes by foot and NE 82nd Avenue Station is 27 minutes. "
Overall 5.8 Okay
Based on 1,803 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Okay
4.0
Pros: At least it was quiet
Cons: Bed was terrible saggy in the middle.
Okay
4.2
Pros: good water pressure. breakfast was decent
Cons: Heater didnt work and the TV and Internet was in and out.
Mediocre
2.0
Cons: rude front desk staff. he does not know how to talk to guest.
Excellent
8.8
Okay
5.4
Pros: Very close to the airport. Overall quiet.
Cons: Not the best neighborhood. Definitely under construction/renovation. No alarm clock, no local amenities guide. One thin blanket in the bed.
Good
6.0
Mediocre
3.4
Excellent
9.7
Good
6.2
Mediocre
2.0
Pros: Horrible manager
Good
6.0
Mediocre
3.7
Pros: They had a room when other hotels were all booked up.
Cons: I found out why they had a room the staff was quite bad. I was given room 239 , my keys didn't work, so I returned to the lobby and the clerk said he had keyed the the cards for room 229, so he programmed them for room 239 as he had written and told me. I went back to room 239 and the new keys worked , except the room was occupied. I went back to the lobby and this time I was given 229 . This resolved the room issue. The next morning I went to the lobby at 4 am for my shuttle for my flight, the clerk checked and said I was not on the list for the shuttle, which I had been added to the previous night. I did eventually get on the shuttle, but I fear at another unhappy passengers expense. Overall I would not recommend them to anyone.
Okay
4.0
Mediocre
3.7
Good
7.1
Okay
4.2
Excellent
8.0
Mediocre
3.1
Pros: Staff atvfront counter were nice.
Cons: Beds were hard. Mold above shower in the bathroom. people smoking pot in the parking lot. Prostitutes hanging out on the corner. Only pool is outdoors. No hot tub. Found ants in my room.
Excellent
8.0
Good
6.0
Pros: Good value. Close to the airport.
Cons: The facility is old. Mattresses are old. So beds are not comfortable. Noises from other rooms are loud.
Excellent
10.0
Pros: Nice staff
Excellent
8.0
Pros: Staff great! Check-in counter and limo drivers knowledgeable, friendly and helpful.
Cons: They wanted a "early check-in fee" before 3p.m. No previous knowledge thereof. "Continental" breakfast quite limited.
Excellent
8.0
Mediocre
2.5
Excellent
10.0
Pros: Staff was very friendly. They were very helpful and accommodating.
Cons: Staff misheard and accidently came into our room.
Good
6.8
Pros: Clean room and good location.
Cons: Outside needs attention. Stairs need repair.
Mediocre
2.0
Cons: Our bathroom was COVERED in mold! All around the tub, up the walls. The staff didn't seem to care. The out door pool is green and not useable. The breakfast consisted of stale white bread a jar of peanut butter and only grape jelly. Also had a waffle maker, but after our stay I was worried to allow my kids to eat it. They has milk on the counter that I smelled and it was discussing. The room above us checked in at 2am and for about 1.5 hours that's all I heard was my walls shaking, and then running around. Never again would I stay there
Good
6.0
Excellent
8.0
Pros: A clean well appointed room. No complaints
Cons: nothing
Excellent
10.0
Good
6.8
Mediocre
3.7
Good
6.0
Good
6.5
Pros: The bed and pillows were excellent. The staff was friendly and helpful.
Cons: Creaking floorboards, shabby rugs, thin walls
Excellent
8.2
Pros: The room was clean and quiet. With an early morning flight ahead of us, we merely wanted a place close to the airport with a shuttle service and the ability to leave our car in the parking lot while we made our four day trip.
Cons: Other than the night at the motel, we were charged $10 per day parking fee. Since the roomn rate was much lower than other motels near the airport, even with the $10 per day parking fee, the Howard Johnson Portland Airport was still the most economical place to stay. Although its website indicates the shuttle runs every 30 minutes and you can call when you land, we called late at night and waited on the curb for more than 30 minutes before the shuttle arrived at PDX. The driver was very apologetic, but it was clear the motel was understaffed that Friday night.. Overall it was a good stay and if the motel's rates continue to be substantially lower than its competition, I'll use it in the future.
Good
6.5
Pros: Beds were surprisingly comfortable, bathroom very clean. Air conditioning was phenomenal. Very quiet hotel. Staff over the phone very helpful and kind.
Cons: Safety deposit was not refunded and price not mentioned anywhere on website. Breakfast room was small and cramped, but food not permitted to be taken back in rooms. Building itself could use an upgrade.
Okay
5.4
Pros: Comfortable bed
Cons: Checkin was complicated. I booked through booking.com and at checkin, they had a much higher room rate than my booking.com confirmation. It took 15 minutes for them to figure it out. The room and facilities were very dated, bathrooms were reasonably clean.
Good
6.0
Pros: Pool with balcony/porch views
Cons: Kayak does not specify that you are given a pet friendly room until after you are booked- some people are allergic to dander- pet inclusive rooms should be a segregated category and made prominent before a non cancellable reservation is made
Excellent
8.0
Pros: The room was clean and quiet which was nice I had been driving for 10 hours and needed to rest.
Cons: Parking was not good. I had to walk a pretty good distance caring my luggage by myself.
Okay
4.5
Pros: The staff were great.
Cons: The hotel was run down and continental breakfast the worst I've ever seen. The room was tiny and in a very rough part of town. We just wanted to get the night over with and get out. Luckily the staff was amazing, particularly two guys who ran the shuttle bus.
Mediocre
3.7
Pros: Reasonable rates.
Cons: Location was poor; the bed and pillows were sub-standard; breakfast was terrible.
Okay
4.0
Pros: I appreciated the hassle free check in and the continental breakfast. I know it was a busy weekend for them and the night clerk took the time and energy to think about the safest place for me to park my car (I had bikes). I liked the proximity to the restaurant, although I did no get a chance to eat there.
Cons: The fire alarm went off after 2 minutes in the shower due to shower steam. The refrigerator in the room leaked. Someone tried to enter my room at 1am, and when I told the staff member at the desk in the morning all he said was "I don't know anything about that" instead of "Oh! I'm sorry to hear that!" The breakfast was good, but "hot breakfast" was an exaggeration. Warm gravy for biscuits and a toaster.
Excellent
10.0
Excellent
8.2
Excellent
8.5
Excellent
8.2
Mediocre
2.0
Good
6.0
Mediocre
2.0
Pros: The price
Cons: The bathroom - hot/cold was backwards The room - small and dingy , in desperate need of update Accessing room - awkward signage and stair-only access Breakfast - room temperature Eggos? No thank you.
Excellent
10.0
Pros: It was clean and affordable
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