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Portland Car Hire

Thu 8/12 Pick-up
12:00
Fri 9/12 Drop-off
12:00
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Portland car hire reviews and directory

Enterprise
enterprise
Car hire reviews:
Good (7.9, 98 reviews)
Car hire locations in Portland:
10 locations
Enterprise
Locations in Portland
1623 W. Burnside Street
+1 503 220 8200
2740 Ne Sandy Blvd
+1 503 963 1795
423 N.e. 102nd Avenue
+1 503 257 7700
445 Sw Pine St
+1 503 275 5359
4841 Sw Macadam Ave
+1 503 756 5192
5932 Se 82nd Ave
+1 503 774 7744
611 E. Burnside Street
+1 503 230 1212
6903 N. Lombard Street
+1 503 289 4533
7105 Ne Airport Way
+1 503 252 1500
8360 S.w. Barbur Blvd.
+1 503 977 7700
  • 7.8
  • 8.1
  • 8.2
  • 7.7
  • 7.9
Recent reviews
3.6 Mediocre
18 Jul 2016
Really rude employee
Cons: I left my sunglasses and hat in the rental car. I called the Enterprise on 611 Burnside St. and spoke to Kelly. She was incredibly rude and unhelpful over the phone. She spoke to me like I was an idiot for leaving belongings behind and it seemed like it was a huge inconvenience for her to be dealing with my problem. Even the most simple of questions were met with snide responses. I am still working on finding my own solution for having my items shipped to me. This is customer service 101 and she completely failed. This part of the experience was so bad that I will have to consider whether I will be using Enterprise again in the future.
9.2 Excellent
10 Sep 2016
Good value in a car rental, and the whole transact
Pros: Friendly, helpful staff. The guy at the desk even went outside to wash the car I was renting -- while wearing a coat and tie! That's dedication!
Cons: Facility is a bit small; they needed to move cars around in their small lot to extract the one I rented.
10.0 Excellent
30 Oct 2016
Easy Peasy
Pros: Great customer service and nice car. Exactly what I was hoping for
10.0 Excellent
31 Oct 2016
Pros: super! I lake it
4.0 Mediocre
6 Dec 2016
lousy rip-off
Pros: nothing
Cons: enterprise took my on-line rental for palm springs, issued me a reservation number and called me the day prior to the rental just to confirm i was picking the car up in palm springs. but, when i arrived, they had lost the reservation and charged me double to rent on the spot
8.8 Excellent
26 Jul 2016
Excellent Customer Service
Pros: The lady helping us get the rental was very helpful and went out of her way to help us get everything settled.
Cons: On the downside, we had the original car the first night. On the 2nd morning the low tire pressure light was on. The rear hubcap was broken and had been pushed into the tire stem so we couldn't add air. The Enterprise office we were closest to gladly traded it out for a different car. Unfortunately the replacement car was not nearly as nice as our original car - not a comfortable, fewer amenities, and used more gas.
9.6 Excellent
5 Sep 2016
Pros: price, cleanliness, and staff
Cons: Tire pressure light was on because two tires were low. Went to put air in the two tires that were low, but the internal computer was mixed up in which tires were actually low; therefore, I mistakenly over inflated front tires when the back tires were the ones in need of air. No big deal just took a little extra time and patience to fill the correct tires to the correct levels.
3.6 Mediocre
7 Sep 2016
Not as promised
Pros: They didn't have a van for us to take upon arrival, so we went with a smaller SUV. Not a huge deal but disappointing when traveling with 6 people and luggage all week.
Cons: We called and confirmed 2 children car seats, they didn't have them upon arrival (they did notify us as we were at the airport, nothing we could do about it at that point). We were told we had to go pick these up from another rental place- Alamo. They had no idea what was going on when I got there- it took nearly 2 hours to get everything from start to finish with all the drop offs- Also, enterprise's tag line is we'll pick you up- after messing up our reservation we asked if they would pick us up- they said no we are not authorized to do that. Its really frustrating when you don't get the services you requested or paid for and the company does little to help you out. I am avoiding enterprise from now on.
10.0 Excellent
8 Sep 2016
Pros: Staff was pleasant.
10.0 Excellent
10 Oct 2016
Such helpful staff
Pros: The staff were upbeat and fun and were flexible with my pickup and dropoff times. I didn't take it, but I was offered an upgrade for a very reasonable fee. They even let me return the car to the airport Enterprise, which was a huge help.
Dollar
dollar
Car hire reviews:
Excellent (8.2, 69 reviews)
Car hire locations in Portland:
2 locations
Dollar
Locations in Portland
132 Nw Broadway
+1 503 228 3540
7000 Ne Airport Way
+1 503 249 4792
  • 8.0
  • 8.5
  • 8.4
  • 8.3
  • 7.8
Recent reviews
10.0 Excellent
25 Apr 2016
A great deal, a great place, a great owner
Pros: I was very impressed with this rental. Very clean, modern, and tastefully laid out. I'm coming back for sure; such a great place!
10.0 Excellent
22 Sep 2016
Easy simple & well priced
Pros: The folks there were super friendly and helpful
Cons: the wait but it wasn't long
7.2 Good
3 Nov 2015
Go to the airport dollar rental if you can
Pros: Cheap
Cons: Asked for economy and got an suv...I would have gone to the airport if u had known only the suv would be available, Car Was dirty, Had Items From Previous Driver inside
9.6 Excellent
17 Nov 2015
almost excellent
Pros: Entire process, with personnel on the ground in Portland and in Seattle, was smooth, professional, easy
Cons: Car was very clean, let me say quickly, BUT there were 2 empty beverage cans and a plastic glass that the previous renter had left in the console (between driver and passenger seat). Not awful, but who wants that.
9.6 Excellent
30 Nov 2015
Top notch service
Pros: We made reservations in advance and there was a hitch because the rental center that had the two autos we reserved was the downtown location rather than the airport. The desk agent was very helpful in moving the reservations to the airport (fortunate for us they had two vans ready) and gave us the same deal we arranged at the downtown location. We had two families with kids and were very happy we did not have to travel to downtown with all the luggage, car seats and strollers to pick up the autos. Thanks Dollar.
Cons: We only use a half a tank of fuel in one of the vans, so we would prefer to get some sort of a credit against the full tank purchase option. Perhaps a proportional credit could be added to the credit card once the van was refueled for the next customer.
9.2 Excellent
12 Dec 2015
Pros: Great price and easy drop off.
Cons: Always trying to upsell.
10.0 Excellent
12 Dec 2015
Pros: Very quick service getting car and returning car. No problems at all.
10.0 Excellent
14 Dec 2015
Best experience ever renting a car.
Pros: That was the fastest I've ever picked up a car and gotten on the road. The guys were very nice, asked if I would like to upgrade without being pushy. Didn't push it when I said I had insurance covered either. The upgrade was perfect too, a Subaru Impreza for only $10 more, since I was headed into a snow storm. Drop off was very quick as well.
2.0 Poor
27 Jan 2016
Pros: Never use again fraudulent practices#!!!!! I'm telling EVERYONE! !!!
10.0 Excellent
31 Jan 2016
Great experience
Pros: Apparently when I reserved the car online I had used the wrong dates--for 2 weeks later--but they were still able to give us a car at the same low rate. The car was in excellent shape and we had a great time visiting Portland and the surrounding areas.
Alamo
alamo
Car hire reviews:
Good (8.0, 53 reviews)
Car hire locations in Portland:
1 location
Alamo
Locations in Portland
9115 Ne Airport Way
+1 888 826 6893
  • 7.8
  • 7.9
  • 8.3
  • 8.0
  • 7.9
Recent reviews
10.0 Excellent
8 Nov 2015
Pros: It was quick and easy both the check in and check out.
Cons: Location is off site. But shuttle was pretty fast.
10.0 Excellent
15 Jun 2016
Great customer service
Pros: The original car we rented broke down on us on our way to our son's wedding rehearsal. The roadside assistance guy was so helpful and a replacement was set up immediately! They were so apologetic about the problem and gave us an upgrade when replacing the car. From the airport shuttle to the car to the rental team and roadside assistance, they were amazing!
9.2 Excellent
24 Oct 2016
Pros: Pick up and drop off personnel were courteous and professional. Car was spotlessly clean! Will definitely book with Alamo again.
Cons: Wanted a more compact car but it wasn't available which was my fault as I didn't book enough in advance.
10.0 Excellent
11 Oct 2015
No problems at all.
Pros: Every aspect
Cons: Nothing
9.6 Excellent
13 Oct 2015
Pros: The friendly service at pick up.
Cons: No active GPS without upgrade
2.0 Poor
14 Oct 2015
Does not accept debit cards
Pros: N/A
Cons: Please let users know when a company has a NO debit card policy for rentals.
2.0 Poor
20 Oct 2015
Cons: I never ended up renting the car because the service desk was closed by the time my delayed flight finally arrived.
2.0 Poor
22 Oct 2015
Terrible
Pros: Every car I tried to book on this app wasn't available for a one way rental without a returning flight or a major credit card. Bank credit or debit were not accepted. The ones that would accept would not accepte rAtes and tried to charge over $1000.
Cons: Everything. Every car I tried to book on this app wasn't available for a one way rental without a returning flight or a major credit card. Bank credit or debit were not accepted. The ones that would accept would not accepte rAtes and tried to charge over $1000.
9.6 Excellent
4 Nov 2015
Pros: Low price
Cons: Back seat was dirty
10.0 Excellent
13 Nov 2015
Pros: Easy to reserve online and fast pick up at airport and fast checkout. Car was great. fast drop off and return to airport
Hertz
hertz
Car hire reviews:
OK (5.6, 31 reviews)
Car hire locations in Portland:
4 locations
Hertz
Locations in Portland
12136 Se Stark Street
+1 503 772 4750
1441 N.e. 2nd Avenue
+1 503 282 2644
330 S.w. Pine Street
+1 503 249 5727
7000 N.e. Airport Way
+1 503 528 7900
  • 5.4
  • 6.6
  • 5.8
  • 5.3
  • 5.0
Recent reviews
2.0 Poor
13 Oct 2016
Cons: Made reservation, no cars for anyone waiting, sent me 4 blocks to the Dollar was told they would price match they didn't want to and also were over booked
5.6 OK
10 Sep 2016
Won't use hertz again
Pros: Car was clean and efficient
Cons: We requested pick up at the airport. Luckily before we went to get the car we saw a different address. The car pick up was a 25 min drive from the airport. We were late picking up and had called about being late. They still gave our reservation away and we had to wait for a car in the rental class- they didn't even offer to upgrade to another car they did have ready right away. They wouldn't entertain the idea of waiving the fee to drop off at the airport for when we left since we thought that was were the pick up and drop off were. There were hidden taxes and fees too. Just in general I felt like they were trying to hide the real cost of things. Won't be using them again- I haven't found that things are so hidden with other rental companies.
2.0 Poor
19 Sep 2016
Inaccurate estimate
Pros: Allowed me to go in early to check in paper work.
Cons: Did not know about the estimated city tax fee $33.
2.0 Poor
28 Sep 2016
NEVER AGAIN!!!
Pros: When I found an Enterprise Rental Car right down the street from Hertz
Cons: I had a 1 o'clock appointment to pick up my rental car from the downtown Portland Hertz location, and showed up at the rental office at 2:01 PM after a $27 Uber ride from the airport. The door was locked and the entire staff was visible inside the business. I knocked on the window and was met by the manager (Flip) at the door. He asked if he could help me, and I informed him that I had a reservation. Flip imformed me they closed at 2PM (one minute prior to my arrival) and that they had given away all their vehicles. With a very unconcerned attitude, Flip told me there was nothing he could do. I informed Flip I had just flown in from Phoenix, Arizona and was in need of my rental car to drive to Eugene Oregon. He again said there was nothing he could do. I asked him what the purpose was in having a reservation was if they were going to be out of cars when customers arrived? Flip had no answer and suggested I walk down the street to his competitor. So, I found myself in a city I had never been to, dragging my suitcase down the street with no mode of transportation! This "manager" named Flip of the downtown Portland Hertz branch was extremely unprofessional and a sad excuse for a human being, much less a representative of a major corporation. I will never as long as I live use another Hertz Rental Car! If you want a pleasant rental experience with professional representatives, go Enterprise 100 percent of the time.
2.0 Poor
9 Oct 2016
No reservations
Pros: Nothing
Cons: When we got there, Hertz turned us away because they were out of cars. A real let down and waste of time.
2.0 Poor
10 Oct 2016
Bad experience
Pros: Nothing
Cons: They didn't have a car available. We had to carry our heavy luggage 5 blocks. Poor service.
2.0 Poor
11 Oct 2016
Cons: Did not rent. Office was closed at 2pm
2.0 Poor
19 Oct 2016
Got cheated
Pros: Nothing
Cons: Were told can drop the car at the airport. Then, charge additional 44 dollars + extra fees and taxes. We were really taken?
2.8 Mediocre
20 Oct 2016
Pros: Dropoff was easy. The vehicle was in good mechanical shape.
Cons: Pickup was a mess. Interior was dirty. Car was difficult to drive in the rain, unpleasant to drive. Very poor value.
6.4 Good
30 Oct 2016
Pros: The car was fun
Cons: The car we reserved wasn't available and they told us we either had to wait for a car we reserved or pay extra for an upgrade. Ultimately they didn't make us pay, but it took much longer than I'd expect to negotiate.
Payless
payless
Car hire reviews:
Good (6.3, 25 reviews)
Car hire locations in Portland:
1 location
Payless
Locations in Portland
3400 Northeast Columbia Blvd
+1 503 288 8050
  • 5.9
  • 6.6
  • 7.0
  • 5.6
  • 6.2
Recent reviews
7.2 Good
7 Mar 2016
Added an extra airport tax
Cons: The total I paid was about 10 dollars more than what was shown on my reservation. They told me it was extra airport tax. I wish it was shown when I made the reservation so that I could compare the various offers correctly.
6.0 OK
7 Apr 2016
Feedback
Pros: Entertaining customer service
Cons: Pick up far away from airport and service was slow. Turned out to be double the cost of the quote.
3.2 Mediocre
5 May 2016
Hidden charge
Pros: There are hidden charge on Payless car rental.
4.0 Mediocre
9 Oct 2015
Cons: I don't like how the insurance sold on the website is different than the one offered by the rental company, so the customer is pressured into buying multiple policies to ensure proper coverage. I ended up spending hundreds more than my reservation claimed.
2.0 Poor
22 Oct 2015
Awful...!
Cons: The shuttle never showed up at the airport to pick us up. After 50 minutes wait time -- we went with another company! Would not go with this one again....
8.4 Excellent
29 Dec 2015
Pros: Getting the car and dropping it off were among the cleanest experiences I have ever had. It took less than ten minutes for both processes.
8.0 Good
30 Dec 2015
Pros: Decent service despite internet being down at the Portland facility. Employees very slow to process paperwork. Lots of side conversation that slowed down the line. Free upgrade to SUV was nice.
Cons: Engine light on vehicle 30 minutes into drive.
10.0 Excellent
9 Feb 2016
Thumbs Up! Will rent again...
Pros: The personnel were friendly and knowledgeable. They were able to fit my travel needs very well.
Cons: The distance from the airport to pick up the rental.
4.0 Mediocre
16 Feb 2016
NOT at the Airport!
Pros: Only upside was that a rep let us make special arrangements to drop off at the airport for the return
Cons: Booked for pickup at PDX - when I booked and called was never told it wasn't located at airport. Had to take a 20+ minutes shuttle ride to the location where the directions we had were no longer good. Super hassle and no one there seemed phased by it.
6.0 OK
9 Mar 2016
Cons: There was trash in the car
Budget
budget
Car hire reviews:
Good (6.3, 22 reviews)
Car hire locations in Portland:
5 locations
Budget
Locations in Portland
10947 Northeast Holman Street
+1 503 249 6331
310 Southwest Lincoln
+1 503 222 5421
330 S.W. Washington Street
+1 503 241 5003
3400 Northeast Columbia Blvd
+1 503 288 2985
5720 Se 82nd Ave
+1 503 775 2131
  • 6.3
  • 7.3
  • 7.0
  • 5.4
  • 5.8
Recent reviews
8.0 Good
6 Jul 2016
Pros: Easy pick-up and drop-off
Cons: The extra pricing, doubled the car rental fee.
6.0 OK
1 Oct 2016
Long wait for a car
Pros: Got a great deal for an SUV.
Cons: When booking said it was at the airport but had to take a shuttle to get the car then waited in line for about an hour. Kept trying to up sell us on a different cars because only had a few ready. Chose an SUV for a bit more money but was a good deal. Car was not very clean even though it looked like they just ran it through the wash.
5.6 OK
2 Nov 2015
Pros: Small drop off location, easy to deal with.
Cons: When I made the reservation, there was no mention of extra mileage charges, which were revealed to me upon the return of the car. I am unimpressed with the way Budget advertised they're deals online without revealing all charges up front.
3.6 Mediocre
19 Nov 2015
Cons: The pick up was a joke. Wrong car, mix up on car, took over a half hour or more to check in.
8.0 Good
25 Dec 2015
Kayak insurance is not Budget insurance
Pros: We got the car we wanted, worked out well overall.
Cons: Budget rep explained that our online insurance purchase was third party... Should have save the money and purchased at pickup Budget rep explained we would be driving through a storm and offered a choice of two different SUVs at an additional charge because of 4wd. Upon further inspection every available SUV on the lot was FWD. We don't appreciate the dishonesty.
3.6 Mediocre
14 Feb 2016
Cons: Portland to San Diego, I was quoted a price of $347 for two days, sounded fair. I had to pay $550. If you are requesting a different drop off location then that fee should be listed.
4.0 Mediocre
19 Feb 2016
Smoky Car
Pros: They took $15 dollars off of my $45 dollar rental.
Cons: Car WREAKED of smoke. Had to pick up a client and they immediately smelled it. Unacceptable odor for a rental car company and I didn't have time to swap out cars.
8.4 Excellent
23 Feb 2016
Cons: Drop off location was not updatedonline
10.0 Excellent
18 Apr 2016
Cons: Eveyone was great Rental itself ran great!
4.8 OK
22 Jul 2016
Okay, not Good
Pros: Drop off lot easy to find.
Cons: Pick up slow. Drop of people disinterested in helping getting us out of there. Chevy Equinox, which we had for a month, has poor visibility and turning ratio, making it clumsy (if not risky) to drive.
Avis
avis
Car hire reviews:
Good (7.8, 18 reviews)
Car hire locations in Portland:
5 locations
Avis
Locations in Portland
310 Southwest Lincoln Street
+1 503 241 2810
330 Southwest Washington Street
+1 503 227 0220
3400 Northeast Columbia Boulevard
+1 503 249 6342
5720 Southeast 82nd Avenue
+1 503 771 2426
7102 Northeast Airport Way
+1 503 249 4950
  • 7.9
  • 7.9
  • 8.1
  • 7.6
  • 7.8
Recent reviews
10.0 Excellent
19 Jul 2016
What a way to travel
Pros: It was clean and smelled nice when we picked it up. It was comfortable and had many hi-tech features like a USB port and Bluetooth It was fuel efficient, we got 18.5 MPG Lots of storage space in the back for our luggage. (We had 5 passengers)
Cons: By the end of the 7 day trip I was wishing that I could electronically adjust my seat, but I think that was more about being in the van for 7 days and less about the van.:)
8.4 Excellent
19 Aug 2016
Brand New Nissan Rogue
Pros: The car was brand new and super clean. I thoroughly enjoyed driving the car. It was comfortable and had reasonable acceleration.
Cons: Upon exiting the airport garage, the attendant was very rude. The manager on duty happened to come by. He was very friendly and receptive. He apologized and explained that he's regretting the decision to hire contractors for this position. He said he appreciated my input and would use it as an example at his next meeting with the bosses. He may be lying through his teeth, but he was very nice and easy to work with.
5.2 OK
22 Aug 2016
Dirty car
Pros: Pickup and drop off was fast
Cons: My car clearly had a smoker using it previously and felt like it was cancer ridden. I also found a bunch of pretzels underneath the drivers seat. It was disgusting.
6.0 OK
23 Aug 2016
Cons: Was not able to use my AVIS preferred number in order to speed through the rental process. Please make it clear at the outset that there is cost to the discounted prices in terms of poorer service quality such as inability to associate the AVIS preferred identifier with your reservation.
8.4 Excellent
28 Aug 2016
Pros: The car was clean and the return was very easy.
Cons: There was some pressure to buy insurance on the rental car.
10.0 Excellent
18 Oct 2016
Customer service was very good
Pros: fast and informative car was ready and exact location was specified.
Cons: Nothing
10.0 Excellent
22 Nov 2016
Pros: Mitsubishi Lancer is a great car for one on the road. In town dropoff is less hassle and much cheaper than airport. One way rental was cheaper than I expected.
7.6 Good
27 Nov 2016
Pros: Agent when I picked up the car did a great job making up for where Avis let me down
Cons: Car I reserved was not available
10.0 Excellent
19 Sep 2016
Cons: Nothing
2.0 Poor
26 Sep 2016
Cons: they cancelled the reservation once I got there. Horrible service and they were very impolite about it all.
Thrifty
thrifty
Car hire reviews:
OK (5.9, 4 reviews)
Car hire locations in Portland:
1 location
Thrifty
Locations in Portland
10800 Northeast Holman Street
+1 877 283 0898
  • 5.5
  • 6.5
  • 5.0
  • 7.0
  • 5.5
Recent reviews
10.0 Excellent
3 Oct 2016
Pros: Good service changed vehicle for a different model with no hassle The system works well
Cons: Nothing
3.6 Mediocre
25 Oct 2015
The car engine wouldn't start
Pros: The only good thing about this experience was one of Thrifty's managers, Yasmina. She was very helpful (at all hours of the night) in getting us a car that actually worked.
Cons: The car malfunctioned and coordinating with Thrifty to get it replaced was a pain in the butt. I had to miss part of a wedding because of a miscommunication on Thrifty's end.
2.0 Poor
11 Jul 2016
HORRIBLE EXPERIENCE
Pros: NOTHING
Cons: The car I was given smelled like a rolling ashtray. I called every day I had it trying to get in touch with someone. After sending in an email complaint and receiving no response, I eventually called the national customer service line, to which they told me I had to contact the specific rental location and speak with the manager. After putting in two calls to the manager and not receiving a call back, I finally got ahold of her on my third call to the location. Not only was I told I should have called earlier (even though I had), I was also told she could not issue a refund for the vehicle and offered me $100 discount and a voucher. I never received the voucher when I dropped off my vehicle as the person working had no idea what I was talking about. Needless to say, I will never rent with Thrifty again.
8.0 Good
15 Oct 2016
Pros: Cheap and good service
Cons: No cruise control
National
national
Car hire reviews:
Poor (2.0, 1 reviews)
Car hire locations in Portland:
1 location
National
Locations in Portland
7105 Ne Airport Way
+1 888 826 6890
  • 2.0
  • 2.0
  • 2.0
  • 2.0
  • 2.0
Recent reviews
2.0 Poor
30 Aug 2016
Cons: They did not have the car available for rent...I feel like they scammed us
Airport Van
airportvanre
Car hire locations in Portland:
1 location
Airport Van
Locations in Portland
11100 Ne Holman Street
+1 503 946 3789
Bandago
bandago
Car hire locations in Portland:
1 location
Bandago
Locations in Portland
4835 NE 107th
+1 415 401 7659
Flight Car
flightcarad
Car hire locations in Portland:
1 location
Flight Car
Locations in Portland
8439 Ne Columbia Blvd
1-844-435-8227
Sunnycars
sunnycars
Car hire locations in Portland:
1 location
Sunnycars
Locations in Portland
9115 NE Airport Way
Zeeba Rent-A-Van
zeeba
Car hire locations in Portland:
1 location
Zeeba Rent-A-Van
Locations in Portland
12025 NE Sumner
+1 800 940 9332
321 travellers who hired a car in Portland gave the car agency they used an average rating of 7.5

Car hire locations in Portland

Car hire near Portland

Portland
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