Overview

Caracol Suite Hotel

Av. 10 Norte 315 Dep 1 Entre 24 Y 26, 77510 Playa del Carmen, QR, Mexico
+52 984 147 9121

RM 155+

Overall guest ratings

7.7/10 Good
Based on 245 reviews

Review highlights

  • 10.0
  • 9.9
  • 6.9
  • 3.8

Good to know

  • Spacious rooms

Nearby

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    About

    Caracol Suite Hotel offers an airport shuttle (available on request) for MXN 1000 per vehicle one way. Free WiFi is an added perk, and guests looking to stay active can check out the nearby mountain biking and snorkeling. Other highlights include a terrace, and rooms offer balconies or patios and LCD TVs.

    More hotel details about Caracol Suite Hotel

    Caracol Suite Hotel Prices:

    RM 35 - RM 82 (Based on average prices for a Standard Room)

    Caracol Suite Hotel Rooms:

    20 rooms

    Other names used to reference this hotel:

    • Caracol Suite Hotel Playa del Carmen
    • Caracol Suite Hotel Playa del Carmen Quintana Roo
    • Caracol Suite Hotel CUN
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    Hotels.com

    Amenities

    • Parking
    • Free Wi-Fi
    • Internet
    • Currency exchange on-site
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
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    Reviews

    Guest reviews of Caracol Suite Hotel

    Overall rating

    7.7 Good
    Based on 245 reviews
    • 10.0 "Wonderful beach."
    • 9.9 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% appreciated the closeness to the beach."
    • 8.3 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
      7.3 "73% said the reception staff was great."
      8.6 "Housekeeping was great, according to 86%."
    • 8.2 "Breakfast is good."
    • 7.9 "High value."
    • 6.9 "Average comfort."
      5.5 "Beds were acceptable for 55%."
    • 3.8 "Not very clean."
      3.9 "61% said rooms were dirty."
      3.6 "64% thought it was rather dirty."
    • 2.8 "Disappointing internet connection."
    • 2.7 "Terrible amenities."
      2.6 "74% thought the building wasn't nice."
    • 0.6 "Horrible vibe."
      0.3 "97% criticized the unstylish hotel."
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    Overall rating

    8.1 Excellent
    Based on 107 reviews
    • 9.9 "Terrific location."
    • 8.2 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 7.8 "High value."
    • 7.1 "High comfort."
      8.8 "88% thought rooms were spacious."
      8.3 "83% were satisfied with the air conditioning."
    • 5.6 "Rooms are ok."
      5.7 "Beds were acceptable for 57%."
    • 2.5 "Terrible amenities."
      2.4 "76% thought the building wasn't nice."
    • 0.7 "Horrible vibe."
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    Overall rating

    8.0 Good
    Based on 51 reviews
    • 9.9 "Terrific location."
    • 8.6 "Great service."
    • 7.8 "High value."
    • 6.7 "Average comfort."
      5.7 "Beds were acceptable for 57%."
    • 4.8 "Rooms are not good."
      3.6 "64% said rooms were dirty."
      3.0 "70% complained about the bathroom."
    • 3.7 "Not very clean."
      3.6 "64% said rooms were dirty."

    Overall rating

    7.8 Good
    Based on 85 reviews
    • 9.9 "Terrific location."
    • 6.9 "Average comfort."
    • 5.6 "Rooms are ok."
    • 4.1 "Not very clean."
      4.2 "58% said rooms were dirty."
    Good to know
    "Spacious rooms"
    data provided by TrustYou

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