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Pool and cleanliness ...and good food Requested a specific room days before but not granted though had book twice for 3-4 days stay still stuck in an unwanted room
It's like staying at a 5 star hotel, at a 3 star price range.
Was charged an extra day as it seems some of the staff is apparently illiterate.
I like the food and the friendly staff
The buffet dinner was great. The staff were very helpful. They stated in the website that they charge for the internet, but I found out that this is inaccurate. You can use the wireless internet in the lobby for free but you pay if you use it in your room.
good services.clean,good atmosphere,quiet location
The complemenary shuttle service was very usefull as it was still a bit far too walk to the center. Even during the sinulog when it was overcrowded the staff was able to give personal attention to us at the desk, in the restaurant, at the entrance and any other place. N/a
The pool was excellent...food was great specially the Lechon. Very accomodating.
Quick service and very accomodating
R. Blu is the best I recommend to all Cebu's Visitors the location the staff the facilities the tide clean all all all ....thank you R. B. Cebu team Non
The hotel is clean, elegant, and classy!
I liked their feria restaurant, high class cuisine. Perfect hotel for businessmen, polite staff.
Food, staff, facilities, location, pool, etc A bit expensive
Staff was great. Rooms cleaned daily always done professtioal. Over all I would stay there again Oh yes and breakfast buffett excellent.
The rooms are big.like the restaurant too Too dark at the elevators leading to the rooms
The room was great. The pool was beautiful. Overpriced by about $50 per night. The beach looked like an abandoned job site. Trash and construction materials everywhere. Looks like nobody had been there for months. The staff didn't even know how bad it was until I walked them down there. The menu was extremely limited and not tasty.
convenient, easy , good service, the pool side music every night was a bit too much, and sometimes it goes on for later, and if I need an early rest, it is out of the question. However, the hotel charges more than the bokking rate via your company. via the net as guarnetee.
choice of international buffet being in centre of city and next to shopping complex use of own nurse at hotel very good as i had a bite that needed dressing no hairdresser at hotel so had to go to shopping complex
it is very convenient for shopping. the room is a disappointment, the bathroom is dirty and blood stains on the duvet.
I like the bed a lot
Location convenient to mall and restuarants No cheap
Location and service were very good. Next to Ayala Mall, a major shopping centre with many restaurants. Hotel is very clean and comfortable. There was nothing to dislike.
Friendly, clean and reasonably priced hotel.
Good and warm services by the staff The pool is just too small.
The breakfast was awesome. The room was very good also. The internet connection worked in the room but not in the lobby. The showers were hard to figure out.
Palatial hotel, great swimming pool with long hours, selection of restaurants and bars so you need not venture out. Located next to the IT Complex with a range of coffee shops and eateries. Gym is large and busy. While the room was comfortable, the Superior room is in fact the Standard Room.
The staff was very helpful. Great places to eat and the Casino was a nice place to hang out
very good hotel,breakfast also continental,good for all.
I love the variety of breakfast buffet. I will definitely comeback and stay again in this hotel. I love that the staffs are very nice and helpful. The water glasses and juice glasses were too small. We have to keep standing up to get more drinks. Glasses were about 6oz size.
Staff was mostly helpful/pool outside was in a nice setting. Close to the mall/shopping and restaurants. Got charged over $250.00 for a lamp that was old and not worth $100.00. (The three hundred was discounted from $425.00) which got bumped walking by - fortunately when it broke the kids or adults weren't hurt. But to add two nights cost? Unbelievable-
The location of the hotel is superb for city tour; it is located right at the city centre with easy access to public transport. There is also free wifi in the room. The hotel has seen better days, it is obvious it needs renovation on key areas like poolside, bathroom, interior and exterior. The lobby lounge gets really loud at night, due to the hotel singer and influx of casino players.
i think its good and nice next month soon no
LOVE the gym. It's a full-blown fitness center with classes, great machines, TVs, etc. Good crowd. All complimentary with the room. A very welcome surprise after three weeks traveling through the Philippines.
Staff were very attentive,and at very proffesional level,dining area are very organized and staffs are very attentive, I highly reccomend this hotel especially those who would like to experience a good service. ttttthe room was kind of smoky at the time that we checked in, but after that erything was fine the next days
Love the hotel staff - very courteous and helpful. Service was exemplary! The rooftop bar was a pleasant surprise - what a view! Being on my own, I felt secure with the hotel's security (you can only access the floor of your room), and they announce visitors and callers beforehand. This should be done by all hotels. The spotty Wi-Fi in my hotel room. I had to sit by the window to find that "sweet spot." The individual userid and passwords to access Wi-Fi from different equipment could be improved.
They charged us 1.5k just for a fucking stain (poster color) in some of our bed linens.
Breakfast was great ! Roof top restaurant and bar was amazing along with the entertainment !! Traffic can be congested at certain times, however the hotel is conveniently close to almost all shops and restaurants
Clean and comfortable, luxurious and the food and staff were great
the hotel room was high standard and did not disappoint. Its is a very busy place with high volumes of people visiting the other facilities here. This makes for long waits for lifts for example and an air of great busyness around reception that makes familiarity or feeling at home as a guest hard. There were facilities scattered around the two tower complex but there seem to be a membership system that takes getting used to in order to use them.
The panoramic view of Cebu City from the 38th floor. Lobby is too small. No quiet place to sit.
location bathroom was terrible.no drainage it was blocked.
friendly staff Room was dirty, mold in CR. Had to pay for pool towels, no guard in the front of hotel to direct entrance to between towers. High 4 star price, but the hotel was more 2 star quality.
The location is great, next to the IT park and Ayala mall. Nothing; the stay was great.
Very very very very very nice hotel. The pancakes were terrible. Hehehe
Very clean and spacious rooms and a very good location and very friendly staff.
Nice gym. Close to Ayala mall. Room very basic.
2 free cocktails was nice. And it worked because we bought more drinks. Free water. Good view from the bar. Shower was clean and hot water strong. Bidet hose to help clean. Aircon was strong and cold. Lots of available channels on the tv. Bartender had cool and smooth attitude. Give him an assistant to take care of food orders so he can focus on the main point of the bar. I did not have a rental vehicle but I did take note of the onsite basement garage parking. Security card operates the elevator straight to your room. Just 1 outlet to be always on would be nice. So you can continue to charge your devices after leaving the room. Kids in the bar. Even with adult supervision, that's not where they need to be. Bar should be 18 or older. Exclusively. They really interrupted the mood/flow of the place. Thus we left early. Probably would have bought another 2 or 3 drinks. No one closes the door to the smoke room so the wind blows the smoke into the bar. Put an exhaust fan in that window to suck the smoke out.
As soon as I booked this through Internet, I tried to cancel my booking because of my flight was cancelled. However, they declined my request. I have never experienced that before.I don't want to travel Cebu any more. You should have understood your client's situation. Do not think about your profit but guests' mind.. This is my last advice to you. Their attitude
A VERY VERY POOR QUALITY HOTEL EXPERIENCE. ALTHOUGH RECENTLY REMODELED IT IS A POOR QUALITY HOTEL IN A GOOD AREA IF JY PLAZA IN CEBU CITY IS WHERE YOU WANT TO BE...THEY PROVIDE ONLY ONE THIN SHEET ON BED WITH NO BLANKETS AVAILABLE AND NO HOT WATER AT ALL. THE SHOWERS ARE THE MOST SERIOUS JOKE I HAVE EVER SEEN. THEY ARE NOT EVEN AS WIDE AS YOUR BODY. WHEN YOU STAND UNDER SHOWER, ONE SHOULDER WILL TOUCH THE WALL AND THE OTHER STICK OUT INTO THE ROOM CAUSING WATER TO RUN PAST CURTAIN FLOODING THE ROOM.