Phoenix hotels in South Mountain

We loved our comfortable room. We loved the waterpark. We loved being able to check in a little early. We didn't love not being able to bring a few snacks into the waterpark. They make sure you have to buy them there.

We went for the water park & got more than we expected for the holiday with extended hours & activities for the children. For an additional amount we could check out later & enjoy the park more. Staff were very courteous. No microwave

The water park is so fun ! There are so many fun things to do there the water slides are awesome! The beds are super comfy too!! There's a resort fee that should just be included in the price but it's for a good reason and the room service is a bit high .

Bar closed at midnight

Enjoyed the peaceful atmosphere... we celebrated our first year anniversary here and the staff was very courteous that we had an upgrade on our room and a bottle of wine given to us for free at your arrival! Excellent location! Restaurant had good quality food just a little overpriced.

This isn't a very romantic resort. Too many places for families and not enough places for romance DO NOT LIKE THE EXTRA CHARGE AT THE DESK OF $49 FOR WHATEVER. I WAS CHARGED AN ADDITIONAL $110 WHICH $55 IS REIMBRUSED AFTER SO MUCH TIME. CHARGE WHAT YOU WILL AND LEAVE IT AT THAT. WE COME FOR THE SLIDES & LAZY RIVER LIKE EVERYONE ELSE. BUSINESS MAYBE DIFFERENT.

Staff.Staff and Staff is the resorts strength... Luz was great; fast and friendly. She got us checked in and on our way quickly with limited swim time available......that was important. Dan escorted us to our room and set us up quick and easy. Room service was awesome Resort fee seems over the top considering daily rate being charged

Nice clean professional hotel, would recommend and will stay again on my next business trip to Phoenix area.

I arrived late in the evening, 11pm. and the front desk clerk was very welcoming. The room was in excellent condition - so easy to fall into bed!

The many pillows were luxuriously thick. The halls were quiet. The breakfast choices were outstanding for the money. Our first room had a distinctive (cigarette-type) odor to it, however the front desk immediately corrected it by assigning us a different room.

Great value for the money

Staff were exemplary, liked the comfort of the bed, room nice and clean There was some sort of teenage girls summer camp on the premises which clogged up the breakfast rooms some mornings but they were well behaved. It was a minor inconvenience. Would enjoy staying with you again.

Everything was clean and the staff was very friendly .

Room comfort Breakfast was lacking in content and quality

Clean, comfortable, near the airport and good shuttle service hours. The 3 staff members that I had contact with were excellent. The room had a couple plumbing issues. The drain in the shower and the sink were both very slow. The sink faucet was not attached to the countertop.

Loved it was right by the airport nothing

The staff was outstanding. Very pleasant to work with. Very clean property. Comfortable beds. Would absolutely stay again. Would recommend to friends and family. In remodeling phase. Minor glitches.

The air conditioner in the bedroom blew right on my face, which was very uncomfortable.

Nice room. Quiet. Super friendly front desk staff No complaints

I was impressed with how hospitable the staff was. Very clean.

Near to airport Cleanliness Staff excellent Restaurant excellent and convenient Facility updated Well maintained Laundry facility very clean Beds too soft for my arthritic back Loudness of air conditioning that kept waking me up, but needed to keep it on since Phoenix was 115 degrees outside Very rude and loud and noisy guests in hall - but they are in every hotel, I know

Great for kids/family. Friendly and accommodating.

Place has everything you could want; restaurant, bar, coffe-cookie station, pool, fitness, business center, LOVED that the "Pavilion Pantry" was open 24/7. Got in late after a show & wanted snacks, everything was well stocked, good variety/choices and it was 'gimme this, gimme that, charge it to the room, thankyouverymuch. An extra juice/Gatorade in the mini-fridge for the morning just makes sense when traveling! Hotel is well kept inside & out. LARGE Room is spacious, love a bathroom that is NOT cramped. Furnishings are new, clean, bed is very comfortable. If we had stayed longer I would have given the restaurant a try. The breakfast buffet looked very complete AND an omelette station for reasonable price. Neighborhood/area was convenient but the property felt secluded/private at the same time, nice. Ample parking even late night, when does that ever happen? :) The room itself could have used a mirror and the shower had JUST enough water pressure but that is nit picking, we do almost monthly one nighters to Phoenix area and we will be back for sure.

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This guest did not leave comments about this hotel.

This guest did not leave comments about this hotel.

This guest did not leave comments about this hotel.

This guest did not leave comments about this hotel.

Comfort A/C sound

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The room was very clean and very nice. You needed a card to get in the building so I felt very safe. The pool area was nice, but ran out of towels around 4. Easy to find and not far from several good restaurants and things to do. Plane noise is fairly noticeable if you're not used to it. Internet worked well on tablets, but not phones. Would have liked a microwave. But overall, really a nice place to stay.

Hot tub was cold pool was also I chose this hotel because of its advertising about the hot tub and pool being heated I am very disappointed 😞

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you had to call for pick-up from airport

very nice staff and very accommodating.... went out of their way to help us. Nice open front lounge. We had a big family group and it was a great place to hang out. Clean and quiet. Close to airport with shuttle service.

Close to airport and had shuttle.

The front desk clerk was very helpful, they took my granddaughter and me to a nice resturant and then the next day to the airport. The driver was very nice. We had a nice stay