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location air conditioning unit was full of mold = unpleasant smell
Friendly Staff. Clean, nice room. Perfect location. Good breakfast buffet. That thew allow people to smoke during breakfast.
Good Room. Great location. Helpful Staff. Not a lot of lobby. No coffee in room
Milchael the hotel manager very accomodating. Great location to everything. The beds could be more comfortable.
Very clean rooms and good breakfast
Central location, close to restaurants and bars. Good breakfast.
Excellent city centre hotel for the price, located on one of Palma's main shopping streets. This is not really a holiday hotel, but is perfect for business or short city breaks. The whole hotel was impeccably clean, the breakfasts more than adequate (cooked and continental buffet) and the rooms comfortable for a short stay. There were a couple of little niggles. The room safes are small and cost extra and the shower head/fitting construction means that there is a minor flood every time you shower.
Prime location. Easy access to all that Palma as to offer. Ideal for city weekend break. Rooms at the front of the hotel can suffer from street noise.
Pleasant spacious room.Roof top terrace for sunbathing.Very good central location.Building had character but was well modernised.Clean comfortable hotel with good staff. No, it suited our needs very well.
centraly located 1. The breakfast room was too small for all the quests. 2. More coffee machines needed, or coffee jugs on each table as you arrive.
Shopping was close and in the area.. Nice breakfast dining area was nice and staff were excellent very friendly and helpful including the desk staff always nice to call you a taxi or answer a question and assist you anyway possible .. I was very pleased with the service that your staff and hotel showed me.
Excellent service, the staff were very friendly and it is a great city location. I was so impressed I am contacting them provately to thank them. nada!
Real good 4 stars for affordable price The only problem is that you can hear people walking through corridor, they should have put carpets on a floor.
Great location for seeing madrid. room was very spacious as we needed room for 3 people Walls a little thin
how the hotel is situated thin walls, noise from other rooms
large room with balcony quite expensive, normal doubleroom is very thight, the view is not nice
Located in the center of Palma, roof top bar and pool very nice, stylish and relaxing Lobby and rooms are still in 70s style. It seems that owners started to rebuild the hotel on the top and ran out of money before they reached the floor.
The location and the facilitis within the hotel in particular the seventh floor bar and the rooftop pool. It's a very small point but it felt a little like the staff needed a wee bit of a nudge to make sure they were keeping their eye on the ball a bit more - things like unemptied ashtrays and dirty glasses not tidied up.
Location, location, location....
Good facilities, good location and helpful staff. Loved the modern and conceptional style/layout. The view from the room window (a rear courtyard facing room) was very limited which made the room feel dark. These 'courtyard' facing rooms would benefit from some additional lighting.
great location for city break only one small lift
Nice, clean hotel with impressive modern decor. Comfortable beds with a good quality linen. Nice bathroom. Good location. Price I payed on booking.com was 30E higher than charged by the hotel to "off the street" customers. No parking offered.
clean,good sized room . central Palma location . good choice of coffee and mineral water in the bar Noisy if street facing , very poor gym . Limited restaurant choice with patchy service
excellent breakfast sometimes the people at the reception could be smilier
location, modern spacious rooms
The location was excellent and the hotel very modern and comfortable. The champagne breakfasts were excellent! The bar shut at 11 p.m. which was a shame.
lady in the room next to use, were very noisy!!!
An interesting hotel to stay in, with lots of art displayed including in the rooms. The breakfast and location was excellent.The spa was a nice addition after a long day. The price is fair The air conditioning started leaking and although we informed reception, nothing was done about it before we had checked out. The staff loose marks because of this as do the marks for cleanliness (which were otherwise good).
Cleaniness of the rooms Bar was very expensive
Everything The jacuzzy was cold and the pillows where very poor
Friendly, efficient staff, both at reception and breakfast. Good security re keys at reception.
Good hotel, modern, clean with profesional staff and service. Some traffic noise due to location was only downside. Traffic noise a bit intrusive
It was quiet, the location was good, the breakfast was good and the breakfast area was attractive. I would have liked to be able to get some english language channels on the TV. The decor is rather old fashioned in its style; I prefer something more contemporary. But all in all the hotel was just fine for what we wanted.
the ease of how everything was at the hotel just one thing and that is for 5 nights I wish they would of given a better rate for all nights
The hotel was conveniently situated, the room was comfortable and spacious and the hotel staff very friendly and helpful Very little but gym / leisure facilities were limited and I would have expected rate to include breakfast and not have to pay an additional 12 euros pp.
An excellent hotel with luxurious, traditional decor. Comfortable beds and marble baths and floors completed the experience. The Continental has an excellent location near Jaime III for world class shopping. The spa/fitness center was immaculate and well equipped for a small space. Room service was prompt and efficient and the multi-lingual staff made staying here a real pleasure I have already booked a reservation for my return trip. There was not one thing I didn't like about the Continental.
Convenience, places of interest within walking distance The breakfast could have been better, with more choices of fruits & cakes. Tissue papers are really common thing that should be available for guests
A really excellent breakfast Nothing
Elegant and attractive, although not as glamorous as it looked on the internet. Staff very good. Tea/coffee making facilities in the room would have been nice. Plus details like box of tissues. Breakfast very expensive for us with the exchange rate. Sparse on pillows.
it had a calm atmosphere. professional staff. me and my mother enjoyed the stay and made us relaxed even though the traffic outside was sometimes a bit noisy.
very good location and very nice staff member i liked it all
This hotel is very cool ! The staff are friendly and helpful and the rooms are fabulous with quality sound systems. We loved the stylish decor, gorgeous bathroom, roof top sun beds and excellent breakfast . As the bar was quite lively the hotel even provided earplugs when we went to bed but we didn't need them !
Nice atmoshere, very stylish and modern bar with good music and DJ, interesting design solutions in interior, sophisticated roof terrace with the pool. In the room that will be nice to have one more wardrobes and I prefer more light in the bathroom.
The location is fabulous - in the middle of the tapas district and a stones throw from jazz and top end cocktail bars. The building is very well restored and beautiful to stay in.
The location of the hotel is excellent - in the heart of the bar/restaurant area of the old town and a short (20 min) bus ride from beautiful beaches. Staff are very friendly and helpful. The attention to detail in the design of the hotel is lovely.
The location was good and the old building it was housed in was beautiful. The rooms were too austere, had to ask for a deluxe after seeing the standard room which was so small and felt like a hospital room. The deluxe had a bit more character.
Very nice and flexible staff. Served breakfast altough I was half an hour late.
Excellent location for a stay in the city. Very welcoming and helpful staff. Fairly minimalist but spacious and comfortable room. Small fairy-tale rooftop terrace wih magnificent view of Mallorca's foremost landmark, the Cathedral.
The Service at breakfast was excellent. The room was sparse and poorly furnished although the bed was comfortable.The small pool was not as clean as it should have been.
Small boutique style hotel. Palma city centre location. Taxi can't take you to the front door of the hotel. Street too narrow, Not suitable for older people or those with limited mobility. Nice rooftop pool and sun area. Excellent reataurants in the immediate area.
The location was excellent, in the heart of the eating/ drinking district and easily accessible to the waterfront and cathedral/ shops etc. The co-owner of the hotel (male) didn't exactly have the friendly public-facing manner that you would expect in a place like this, to the point that he seemed rude at times- i am utterly sure that this wasn't intentional and was just his manner, but it did make us uncomfortable and reluctant to ask for assistance. However, all the other staff were very friendly and helpful. The atmosphere in the lobby was a little cold too.
Reception is closed from 1PM till 6PM. Breakfast buffet is poor.
it was very central for where we wanted to be- the rooms are well designed and the bathroom was lovely. unusual design / lovely friendly staff especially Veronica in the bar who was really charming.
Excellent location and nicely restored building with good facilities, very friendly and helpful staff, a charming place that can be highly recommended.
Extremely nice helpful staff Overall a great place with everyone motivated and doing a good job Nice to see
The friendliness of all the staff and the wonderful roof-top terrace and pool. It is quite minimalist for the high price.
Very good location, Wonderful contrast between romantic 16c's appearance and modern interia, Excellent recepcionists, We love this place.
rooftop bed small rooms, costs compared to other hotels (ie puro)
The convenience of being so close to sights, shopping, sea etc, yet very quiet room at night.
Central position for both shopping, sight-seeing and marina/sea front strolls. Friendly, helpful staff without being intrusive. Very good security given entrance off central side-street, and quiet tranquil haven away from hustle of city centre. I was travelling alone but good for both solo or groups. Really liked this boutique-style hotel and will stay there again.. Access is via a very narrow street officially only for taxis. No parking - best rent a car per day to minimalise underground public car park costs. Not much selection or menu choice (especially for vegetarian) and expensive for poorly presented plate.. eg.Had great lump of houmus surrounded by small bit of pitta bread. But lots of restaurants/bars close-by.
Friendly & helpful staff, great location & very nice room n/a
The staff were very helpful and professional yet very personable. The courtyard is an oasis from the outside heat. The rooms have plenty of smart storage areas to unpack your bag and put all your things away. Dont forget to checkout the terrace and pool.
The location is fantastic. No doors on the bathroom!
Ideal for a week-end in Palma. Walking around. Eating. Shopping. Close to historical parts of Palma. Placed in fantastic area of old town and very nicely renovated. Don't get rooms towards the street. Allthough no traffic the narrow street is very noicy at night. Don't bring a car.
We enjoyed the relaxed and informal atmosphere and friendly staff who were there when we wanted them, but then melted into the background. The building and location were beautiful.
Very nice boutique hotel , very warm reception, convenient , nicely presented . A little bit arkward for getting the bags to and slight sense of unease about the location - would be of more concern to female travellers
Quiet location but close to town centre for bars, restaurants and sightseeing
The location of the hotel was very good, easy walking to shops and restaurants. We had a junior suite which was really nice, very comfortable beds and a fabulous bathroom with huge luxury bath.The sitting room was comfy with a sofa and plenty of room to relax, we even had our own,private roof terrace. We hardly saw any staff and on the first morning were a little confused when we went for breakfast and although cleaning staff came and went, there wasn´t anyone to prepare breakfast, although tables were set etc. In the end we went out, and later learnt that we had to telephone for someone to come, maybe this could have been clearly explained on arrival.
that it is inside the old city and that the hotel is in an old mansion. the cable tv did not work
Was clean, great location. There wasn't really a common room or anywhere to make my own food or tea. That's mostly what makes a hostel/Hostal. Definitely just felt like a small hotel. The staff didn't seem to know the area that well and gave us poor suggestions. Also the wifi didn't reach the floor 6/7 almost at all!