Overview

Hotel Saratoga

Paseo Mallorca 6, 07012 Palma de Mallorca, Balearic Islands, Spain
+34 971 727 240

RM 640+

Overall guest ratings

8.2/10 Excellent
Based on 2,637 reviews

Review highlights

  • 9.6
  • 8.0
  • 4.1
  • 3.5

Good to know

  • Friendly service
  • Great view

Nearby

    show all

    About

    Hotel at the heart of the city with 185 rooms, two restaurants, one on the ground floor and one on the top floor with jazz club and performances every Monday, Thursday, Friday and Saturday. Spa, fitness center and meeting room for 10 to 120 people. Two swimming pools, garden and solarium

    Less More
    accorhotels.com

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Spa
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Child pool
    • Cable or satellite TV
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Parking (surcharge)
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    Based on 2,637 reviews
    • 9.6 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
      9.8 "98% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
      10.0 "Good access to the airport, said 100%."
    • 8.0 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
      7.5 "75% thought the service was very professional."
    • 7.4 "Good breakfast."
    • 5.6 "Rooms are ok."
      5.2 "For only 52%, the bathroom was ok."
      6.0 "Only 60% said rooms were big enough."
      6.9 "Only 69% found the balcony ok."
      6.8 "Only 68% thought the shower was ok."
      6.3 "Cleanliness of the bathroom was average, said 63%."
    • 5.4 "Average amenities."
      6.2 "62% thought the building was acceptable."
      6.9 "For 69%, terrace was good enough."
    • 4.1 "Not very comfortable."
      3.7 "63% didn't like the uncomfortable beds."
      3.5 "65% thought it was too noisy."
      3.3 "Air conditioning was criticized by 67%."
    • 3.5 "Value below average."
      1.3 "87% said the breakfast was too expensive."
    • 3.1 "Disappointing wellness & sports facilities."
      3.5 "65% didn't like the fitness area."
    • 2.1 "Disappointing internet connection."
      1.5 "85% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.2 Excellent
    Based on 1,925 reviews
    • 9.5 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.7 "97% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
    • 7.9 "Good service."
      9.1 "91% found the staff to be very friendly."
      7.0 "70% said the reception staff was great."
      7.5 "75% thought the service was very professional."
    • 7.4 "Good breakfast."
    • 5.8 "Rooms are ok."
      5.0 "For only 50%, the bathroom was ok."
      6.3 "Only 63% said rooms were big enough."
      6.9 "Only 69% found the balcony ok."
      6.8 "Only 68% thought the shower was ok."
    • 5.7 "Average amenities."
      6.2 "62% thought the building was acceptable."
      6.8 "For 68%, terrace was good enough."
    • 4.2 "Not very comfortable."
      3.7 "63% didn't like the uncomfortable beds."
      3.5 "65% thought it was too noisy."
      3.5 "Air conditioning was criticized by 65%."
    • 3.8 "Wellness & sports facilities were not very nice."
      4.3 "57% didn't like the fitness area."
    • 3.7 "Value below average."
      1.5 "85% said the breakfast was too expensive."
    • 1.8 "Disappointing internet connection."
      1.4 "86% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.0 Good
    Based on 421 reviews
    • 9.5 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 7.8 "Good service."
      9.1 "91% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
    • 7.6 "Good breakfast."
    • 7.4 "Good cleanliness."
      7.8 "78% said rooms were clean."
    • 6.2 "Rooms are ok."
      5.3 "For only 53%, the bathroom was ok."
      6.2 "Only 62% said rooms were big enough."
      6.0 "Cleanliness of the bathroom was average, said 60%."
    • 5.3 "Pool is mediocre."
    • 5.2 "Average amenities."
      6.0 "60% thought the building was acceptable."
      6.9 "For 69%, terrace was good enough."
    • 4.5 "Not very comfortable."
      4.0 "60% didn't like the uncomfortable beds."
      3.8 "62% thought it was too noisy."
      3.3 "Air conditioning was criticized by 67%."
    • 3.4 "Value below average."
      1.1 "89% said the breakfast was too expensive."
    • 2.4 "Disappointing internet connection."
      1.9 "81% said the wifi quality was bad."
    View all review categories

    Overall rating

    7.8 Good
    Based on 290 reviews
    • 9.4 "Terrific location."
    • 7.7 "Good service."
      8.8 "88% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
    • 7.3 "Good breakfast."
    • 5.6 "Average amenities."
      6.4 "64% thought the building was acceptable."
      6.8 "For 68%, terrace was good enough."
    • 4.9 "Rooms are not good."
      3.4 "66% didn't like the uncomfortable beds."
      2.4 "76% thought they were poorly maintained."
    • 3.8 "Value below average."
    • 3.5 "Not very comfortable."
      3.4 "66% didn't like the uncomfortable beds."
      3.2 "68% thought it was too noisy."
    • 3.1 "Disappointing wellness & sports facilities."
    • 2.2 "Disappointing internet connection."
      1.7 "83% said the wifi quality was bad."
    View all review categories
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Friendly service"
    "Great view"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention:
    palma
    old town and center
    close to the hotel
    sun and relaxation
    city hotel
    recommendable for a city break
    foot to explore
    garage nearby
    upstairs bar
    jazz club
    seventh floor
    corridor carpets
    More

    Photos
    Map

    Map