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Hotel Saratoga

Paseo Mallorca 6, 07012 Palma de Mallorca, Balearic Islands, Spain
+34 971 727 240

RM 445+

Overall guest ratings

8.2/10 Excellent
Based on 2,709 reviews

Review highlights

  • 9.5
  • 7.7
  • 7.3
  • 4.1

Nearby

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    About

    Hotel at the heart of the city with 185 rooms, two restaurants, one on the ground floor and one on the top floor with jazz club and performances every Monday, Thursday, Friday and Saturday. Spa, fitness center and meeting room for 10 to 120 people. Two swimming pools, garden and solarium

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    accorhotels.com

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Spa
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Child pool
    • Cable or satellite TV
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    Based on 2,709 reviews
    • 9.5 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      9.9 "99% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
      10.0 "Good access to the airport, said 100%."
    • 7.7 "Good service."
      9.2 "92% found the staff to be very friendly."
      7.0 "70% said the booking process went smoothly."
    • 7.3 "Good breakfast."
    • 5.4 "Rooms are ok."
      5.8 "Only 58% said rooms were big enough."
      6.2 "Only 62% found the balcony ok."
      6.9 "Only 69% thought the shower was ok."
      5.0 "Cleanliness of the bathroom was average, said 50%."
    • 5.2 "Average amenities."
      6.0 "60% thought the building was acceptable."
      5.7 "57% said the architecture was not spectacular."
    • 4.1 "Not very comfortable."
      4.0 "60% didn't like the uncomfortable beds."
      3.2 "68% thought it was too noisy."
      3.9 "Air conditioning was criticized by 61%."
    • 4.0 "Value below average."
      1.3 "87% said the breakfast was too expensive."
    • 2.2 "Disappointing internet connection."
      1.9 "81% said the wifi quality was bad."
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    Overall rating

    8.2 Excellent
    Based on 2,031 reviews
    • 9.5 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      9.8 "98% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
    • 7.6 "Good service."
      9.0 "90% found the staff to be very friendly."
    • 7.0 "Good breakfast."
    • 6.7 "Average cleanliness."
      6.8 "Only 68% said rooms were clean enough."
    • 5.7 "Average amenities."
      6.0 "60% thought the building was acceptable."
      6.0 "60% said the architecture was not spectacular."
    • 5.4 "Rooms are ok."
      6.8 "Only 68% said rooms were clean enough."
      6.0 "Only 60% said rooms were big enough."
      6.1 "Only 61% found the balcony ok."
      7.0 "70% enjoyed the shower."
    • 4.0 "Not very comfortable."
      4.1 "59% didn't like the uncomfortable beds."
      3.1 "69% thought it was too noisy."
      3.8 "Air conditioning was criticized by 62%."
    • 3.9 "Value below average."
      1.3 "87% said the breakfast was too expensive."
    • 2.0 "Disappointing internet connection."
      1.7 "83% said the wifi quality was bad."
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    Overall rating

    8.0 Good
    Based on 406 reviews
    • 9.5 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 7.7 "Good breakfast."
    • 7.5 "Good service."
      9.1 "91% found the staff to be very friendly."
    • 6.0 "Rooms are ok."
      6.0 "Only 60% said rooms were big enough."
    • 5.5 "Pool is mediocre."
    • 4.9 "Bad amenities."
      1.5 "85% found the grounds unpleasant."
    • 4.5 "Not very comfortable."
      4.2 "58% didn't like the uncomfortable beds."
      3.4 "66% thought it was too noisy."
      3.7 "Air conditioning was criticized by 63%."
    • 3.7 "Value below average."
      1.1 "89% said the breakfast was too expensive."
    • 2.4 "Disappointing internet connection."
      2.2 "78% said the wifi quality was bad."
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    Overall rating

    7.8 Good
    Based on 270 reviews
    • 9.4 "Terrific location."
    • 7.6 "Good service."
      9.1 "91% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
    • 7.1 "Good breakfast."
    • 5.5 "Average amenities."
      6.2 "62% thought the building was acceptable."
    • 4.8 "Rooms are not good."
      3.9 "61% didn't like the uncomfortable beds."
      2.9 "71% thought they were poorly maintained."
      4.0 "60% complained about the bathroom."
    • 4.1 "Value below average."
    • 3.8 "Not very comfortable."
      3.9 "61% didn't like the uncomfortable beds."
      3.0 "70% thought it was too noisy."
    • 2.5 "Disappointing internet connection."
      2.3 "77% said the wifi quality was bad."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Friends Hotel
    Guests recommend this for traveling with friends.
    data provided by TrustYou

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