Overview

The Imperial Hotel

Van Iseghemlaan 76, Ostend 8400, Belgium
+32 5980 6767

RM 277+

Overall guest ratings

7.1/10 Good
Based on 1,720 reviews

Review highlights

  • 8.5
  • 7.0
  • 4.8
  • 4.8

Nearby

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    About

    A great choice for a stay in Ostend, The Imperial Hotel is just 2.8 mi (4.5 km) from the airport. You can unwind with a drink at the bar/lounge, and free buffet breakfast is available daily between 7:30 AM and 10:00 AM.

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    Amenities

    • Parking
    • Complimentary breakfast
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Internet
    • Bar/Lounge
    • 24 Hour Front Desk
    • Storage available
    • Non-smoking rooms available
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    Reviews

    Guest reviews

    Overall rating

    7.1 Good
    Based on 1,720 reviews
    • 8.5 "Location is great."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to shopping."
    • 7.0 "Good service."
      6.3 "63% said the reception staff was ok."
      6.3 "Only 63% thought the service was professional."
    • 5.5 "Breakfast is mediocre."
    • 4.8 "Vibe wasn't good."
      0.8 "92% criticized the unstylish hotel."
    • 4.8 "Value below average."
    • 3.9 "Disappointing food."
      2.7 "73% did not enjoy the desserts."
      1.9 "81% found the side dishes unedible."
    • 3.3 "Rooms are not good."
      1.7 "83% complained about the bathroom."
      1.0 "90% said rooms were small."
      4.5 "55% didn't like the uncomfortable beds."
      0.3 "97% criticized the small bathroom."
      1.1 "89% had problems with the shower."
      0.6 "94% thought they were poorly maintained."
      0.8 "For 92%, the rooms looked old."
      1.3 "87% found problems with the furniture."
      0.6 "Air conditioning was criticized by 94%."
      0.4 "96% were disappointed with the minibar."
      2.0 "80% thought the tv was sub-standard."
      2.9 "71% said the bathroom was dirty."
    • 2.6 "Quite uncomfortable."
      1.0 "90% said rooms were small."
      4.5 "55% didn't like the uncomfortable beds."
      2.9 "71% thought it was too noisy."
      0.3 "97% criticized the small bathroom."
      0.6 "Air conditioning was criticized by 94%."
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    Overall rating

    7.1 Good
    Based on 1,083 reviews
    • 8.2 "Location is great."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "City centre within easy reach, said 100%."
    • 6.7 "Service is ok."
      6.2 "62% said the reception staff was ok."
      6.4 "Only 64% thought the service was professional."
      6.9 "Only 69% found the restaurant service to be good."
    • 5.2 "Breakfast is mediocre."
    • 5.0 "Vibe was decent."
      1.0 "90% criticized the unstylish hotel."
    • 4.5 "Value below average."
    • 4.0 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
      0.8 "92% complained about the elevator."
    • 3.6 "Disappointing food."
      2.5 "75% did not enjoy the desserts."
      1.6 "84% found the side dishes unedible."
    • 3.1 "Awful rooms."
      1.4 "86% complained about the bathroom."
      1.0 "90% said rooms were small."
      4.5 "55% didn't like the uncomfortable beds."
      0.3 "97% criticized the small bathroom."
      1.0 "90% had problems with the shower."
      0.9 "91% thought they were poorly maintained."
      0.3 "97% were disappointed with the minibar."
      0.7 "Air conditioning was criticized by 93%."
      1.3 "87% found problems with the furniture."
      2.1 "79% thought the tv was sub-standard."
      0.9 "For 91%, the rooms looked old."
      3.2 "68% said the bathroom was dirty."
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    Overall rating

    7.0 Good
    Based on 378 reviews
    • 9.7 "Wonderful beach."
    • 8.6 "Location is great."
      10.0 "100% appreciated the closeness to the beach."
    • 7.3 "Good service."
      8.1 "81% found the staff to be very friendly."
    • 6.0 "Breakfast is mediocre."
    • 5.1 "Average value."
    • 4.5 "Vibe wasn't good."
      0.9 "91% criticized the unstylish hotel."
    • 4.0 "Disappointing food."
      2.7 "73% did not enjoy the desserts."
    • 3.7 "Rooms are not good."
      1.8 "82% complained about the bathroom."
      4.8 "52% didn't like the uncomfortable beds."
      0.9 "For 91%, the rooms looked old."
      1.2 "88% said rooms were small."
      1.3 "87% had problems with the shower."
      0.6 "94% criticized the small bathroom."
      1.5 "85% found problems with the furniture."
      0.6 "94% were disappointed with the minibar."
      0.5 "95% thought they were poorly maintained."
      0.5 "Air conditioning was criticized by 95%."
      2.5 "75% said the bathroom was dirty."
    • 3.0 "Quite uncomfortable."
      4.8 "52% didn't like the uncomfortable beds."
      1.2 "88% said rooms were small."
      2.9 "71% thought it was too noisy."
      0.6 "94% criticized the small bathroom."
      0.5 "Air conditioning was criticized by 95%."
    • 2.0 "Disappointing internet connection."
      0.8 "92% said the wifi quality was bad."
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    Overall rating

    7.3 Good
    Based on 258 reviews
    • 9.7 "Wonderful beach."
    • 8.8 "Location is great."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "City centre within easy reach, said 100%."
    • 7.3 "Good service."
      8.1 "81% found the staff to be very friendly."
    • 5.5 "Breakfast is mediocre."
    • 4.9 "Vibe wasn't good."
      0.7 "93% criticized the unstylish hotel."
    • 4.9 "Value below average."
    • 4.4 "Bad amenities."
      4.6 "54% thought the building wasn't nice."
    • 4.2 "Disappointing food."
    • 3.2 "Awful rooms."
      1.9 "81% complained about the bathroom."
      4.5 "55% didn't like the uncomfortable beds."
      0.9 "91% said rooms were small."
      1.2 "88% had problems with the shower."
      0.5 "95% thought they were poorly maintained."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    data provided by TrustYou

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