Overview

Point Plaza Suites at City Center

950 J Clyde Morris Boulevard, Newport News, VA 23601, United States
+1 757 599 4460

RM 212+

Overall guest ratings

5.5/10 OK
Based on 916 reviews

Review highlights

  • 8.4
  • 7.2
  • 4.6
  • 4.4

Nearby

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    About

    At Point Plaza Suites at City Center, you'll be within a 10-minute drive of Virginia Living Museum and Mariner's Museum. You can visit the 24-hour fitness center for a workout or unwind with a drink at the bar/lounge. Rooms feature bonuses like refrigerators and microwaves, along with premium bedding and designer toiletries.

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    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Laundry service
    • Meeting/Banquet facilities
    • Indoor pool
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Non-smoking rooms available
    • Concierge service
    • Laundry facilities
    • Bar/Lounge
    • Free Internet
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    5.5 OK
    Based on 916 reviews
    • 8.4 "Location is great."
      10.0 "Easily accessible by car, said 100%."
      9.0 "90% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.2 "Good service."
      7.8 "78% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
    • 7.0 "Internet works."
      6.5 "65% thought the wifi quality was ok."
    • 5.5 "Breakfast is mediocre."
    • 4.6 "Disappointing food."
    • 4.4 "Pool is below average."
      4.3 "Dirty pool, said 57%."
    • 4.0 "Not very comfortable."
      4.0 "60% didn't like the uncomfortable beds."
      1.5 "Air conditioning was criticized by 85%."
      4.3 "57% thought it was too noisy."
    • 2.8 "Awful rooms."
      1.9 "81% said rooms were dirty."
      0.3 "97% thought they were poorly maintained."
      2.3 "77% complained about the bathroom."
      4.0 "60% didn't like the uncomfortable beds."
      1.2 "88% thought the tv was sub-standard."
      1.0 "For 90%, the rooms looked old."
      1.3 "87% found problems with the furniture."
      0.4 "96% said the bathroom was dirty."
      2.6 "74% had problems with the shower."
      1.5 "Air conditioning was criticized by 85%."
      2.3 "77% were unsatisfied with the kitchenette."
      1.3 "87% were disappointed with the minibar."
    • 2.5 "Horrible vibe."
      1.5 "85% criticized the unstylish hotel."
      4.2 "For 58%, the lobby entrance was sub-standard."
      3.2 "Unfriendly atmosphere, according to 68%."
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    Overall rating

    6.0 OK
    Based on 210 reviews
    • 8.3 "Location is great."
    • 7.3 "Good service."
      8.0 "80% found the staff to be very friendly."
    • 5.2 "Breakfast is mediocre."
    • 4.2 "Disappointing food."
    • 4.1 "Not very comfortable."
      3.7 "63% didn't like the uncomfortable beds."
    • 4.0 "Pool is below average."
    • 3.1 "Awful rooms."
      2.1 "79% said rooms were dirty."
      3.7 "63% didn't like the uncomfortable beds."
      0.2 "98% thought they were poorly maintained."
      2.3 "77% complained about the bathroom."
      1.3 "87% thought the tv was sub-standard."
      1.0 "For 90%, the rooms looked old."
      0.4 "96% said the bathroom was dirty."
    • 2.9 "Horrible vibe."
      1.6 "84% criticized the unstylish hotel."
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    Overall rating

    5.5 OK
    Based on 595 reviews
    • 8.5 "Location is great."
      10.0 "Easily accessible by car, said 100%."
    • 6.9 "Service is ok."
      5.8 "58% said the reception staff was ok."
      5.9 "Housekeeping was ok, according to 59%."
    • 6.7 "Internet is average."
      6.4 "64% thought the wifi quality was ok."
    • 5.3 "Breakfast is mediocre."
    • 4.7 "Pool is below average."
      4.2 "Dirty pool, said 58%."
    • 4.5 "Disappointing food."
    • 3.6 "Not very comfortable."
      3.7 "63% didn't like the uncomfortable beds."
      1.4 "Air conditioning was criticized by 86%."
      3.9 "61% thought it was too noisy."
    • 2.5 "Awful rooms."
      1.7 "83% said rooms were dirty."
      0.3 "97% thought they were poorly maintained."
      1.9 "81% complained about the bathroom."
      3.7 "63% didn't like the uncomfortable beds."
      0.9 "For 91%, the rooms looked old."
      1.5 "85% found problems with the furniture."
      0.4 "96% said the bathroom was dirty."
      1.2 "88% thought the tv was sub-standard."
      2.3 "77% had problems with the shower."
      1.4 "Air conditioning was criticized by 86%."
    • 2.3 "Terrible amenities."
      2.3 "77% thought the building wasn't nice."
      4.0 "For 60%, the lobby entrance was sub-standard."
      0.0 "100% thought the facilities needed updating."
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    Overall rating

    5.0 OK
    Based on 18 reviews
    • 7.5 "Good service."
    • 3.0 "Awful rooms."
    • 2.5 "Horrible vibe."

    Overall rating

    6.3 Good
    Based on 91 reviews
    • 7.6 "Good service."
      8.1 "81% found the staff to be very friendly."
    • 5.3 "Breakfast is mediocre."
    • 4.3 "Not very comfortable."
      4.4 "56% didn't like the uncomfortable beds."
    • 2.9 "Awful rooms."
      1.9 "81% said rooms were dirty."
      2.5 "75% complained about the bathroom."
      0.5 "95% thought they were poorly maintained."
      4.4 "56% didn't like the uncomfortable beds."
      1.1 "89% found problems with the furniture."
      1.4 "86% thought the tv was sub-standard."
      0.8 "For 92%, the rooms looked old."
    • 2.2 "Terrible amenities."
      2.1 "79% thought the building wasn't nice."
    • 2.2 "Horrible vibe."
      1.3 "87% criticized the unstylish hotel."
    • 1.9 "Generally quite dirty."
      1.9 "81% said rooms were dirty."
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    Recent reviews

    Find reviews that mention:
    strong smell of cigarette
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    stained and the tiles
    hard and stiff
    old tv
    pans in kitchen
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