Overview

The Franklin Hotel

164 East 87th Street, New York, NY 10128, United States
+1 212 369 1000

RM 591+

Overall guest ratings

7.4/10 Good
Based on 992 reviews

Review highlights

  • 10.0
  • 9.7
  • 4.4
  • 3.7

Good to know

  • Clean rooms
  • Wonderful sightseeing

Nearby

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    About

    Three blocks from Central Park and Museum Mile, this New York boutique hotel stands on a quiet street just off Lexington Avenue and a 10-minute stroll from the Guggenheim Museum.

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    Expedia

    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Restaurant
    • Coffee shop
    • Internet
    • Laundry service
    • Parking
    • Air-conditioned
    • 24 Hour Front Desk
    • Storage available
    • Non-smoking rooms available
    • Facilities for disabled guests
    • Concierge service
    • Express check out
    • Safe
    • Babysitting/child care services (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    7.4 Good
    Based on 992 reviews
    • 10.0 "Incredible bar."
    • 9.7 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.9 "99% liked the proximity to sightseeing."
      9.4 "City centre within easy reach, said 94%."
      9.5 "95% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.0 "Easily accessible by car, said 90%."
      7.5 "Great parking, according to 75%."
    • 9.1 "World class service."
      9.6 "96% found the staff to be very friendly."
      7.0 "70% said the reception staff was great."
      9.6 "96% thought the service was very professional."
      9.5 "Housekeeping was great, according to 95%."
    • 6.1 "Breakfast is mediocre."
    • 4.4 "Rooms are not good."
      0.9 "91% said rooms were small."
      4.2 "58% complained about the bathroom."
      1.6 "84% thought they were poorly maintained."
      3.0 "70% found problems with the furniture."
      0.4 "96% criticized the small bathroom."
      1.7 "Air conditioning was criticized by 83%."
      0.3 "97% thought the tv was sub-standard."
      4.2 "58% were unhappy with the view."
    • 3.7 "Not very comfortable."
      0.9 "91% said rooms were small."
      3.9 "61% thought it was too noisy."
      0.4 "96% criticized the small bathroom."
      1.7 "Air conditioning was criticized by 83%."
    • 3.0 "Disappointing internet connection."
      2.7 "73% said the wifi quality was bad."
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    Overall rating

    7.6 Good
    Based on 525 reviews
    • 9.8 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.9 "99% liked the proximity to sightseeing."
      9.3 "City centre within easy reach, said 93%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.2 "World class service."
      9.7 "97% found the staff to be very friendly."
      7.0 "70% said the reception staff was great."
      9.4 "94% thought the service was very professional."
    • 5.9 "Breakfast is mediocre."
    • 4.4 "Rooms are not good."
      1.0 "90% said rooms were small."
      4.2 "58% complained about the bathroom."
      0.4 "96% criticized the small bathroom."
      1.7 "Air conditioning was criticized by 83%."
      3.4 "66% found problems with the furniture."
      1.7 "83% thought they were poorly maintained."
      0.3 "97% thought the tv was sub-standard."
    • 3.1 "Quite uncomfortable."
      1.0 "90% said rooms were small."
      3.8 "62% thought it was too noisy."
      0.4 "96% criticized the small bathroom."
      1.7 "Air conditioning was criticized by 83%."
    • 3.1 "Disappointing internet connection."
      2.9 "71% said the wifi quality was bad."

    Overall rating

    7.5 Good
    Based on 148 reviews
    • 9.7 "Terrific location."
      10.0 "Near to public transport, according to 100%."
    • 9.1 "World class service."
      9.6 "96% found the staff to be very friendly."
    • 6.4 "Breakfast is mediocre."
    • 4.4 "Rooms are not good."
      1.1 "89% said rooms were small."
      1.4 "86% thought they were poorly maintained."
      4.0 "60% complained about the bathroom."
    • 4.0 "Not very comfortable."
      1.1 "89% said rooms were small."
      3.7 "63% thought it was too noisy."
    • 3.0 "Disappointing internet connection."
      2.8 "72% said the wifi quality was bad."

    Overall rating

    6.4 Good
    Based on 59 reviews
    • 9.6 "Terrific location."
    • 9.3 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 6.1 "Breakfast is mediocre."
    • 5.1 "Vibe was decent."
    • 4.0 "Rooms are not good."
      0.7 "93% said rooms were small."
      4.4 "56% complained about the bathroom."
      1.4 "86% thought they were poorly maintained."
    • 3.3 "Not very comfortable."
      0.7 "93% said rooms were small."
    • 2.7 "Disappointing internet connection."
      2.4 "76% said the wifi quality was bad."
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    Overall rating

    7.7 Good
    Based on 257 reviews
    • 9.6 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.9 "99% liked the proximity to sightseeing."
      9.5 "City centre within easy reach, said 95%."
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 5.9 "Breakfast is mediocre."
    • 4.7 "Rooms are not good."
      0.7 "93% said rooms were small."
      4.4 "56% complained about the bathroom."
      0.3 "97% criticized the small bathroom."
      1.8 "Air conditioning was criticized by 82%."
      2.9 "71% found problems with the furniture."
      1.7 "83% thought they were poorly maintained."
    • 4.1 "Not very comfortable."
      0.7 "93% said rooms were small."
      3.7 "63% thought it was too noisy."
      0.3 "97% criticized the small bathroom."
      1.8 "Air conditioning was criticized by 82%."
    • 2.6 "Disappointing internet connection."
      2.2 "78% said the wifi quality was bad."
    Hotel type
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Clean rooms"
    "Wonderful sightseeing"
    data provided by TrustYou

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