Would you like to save as your currency permanently or for this visit only?
Great facilities, they gave my wife and I a free drink and appetizer from the bar! The only bad thing was the remodel. The staff was upfront about the work though.
The lobby The dirty carpet. The garbage left in the nightstand from a previous guest. The location. The staff.
The front desk assistance was overwhelmingly helpful with dinner plans, directions, and assistance with lining up early morning shuttle plans.
location the carpet is filthy
So the good - great facility - great breakfast - good beds. All of the basic things you expect from a hotel. I have stayed here numerous times and have always thought this hotel was "top notch". But this time a little bit less so. The frustrating/irritating parts. 1.) Room keys that quit working around 8:30 AM on the day of checkout. I had to go down to the lobby twice before I finally got a key that worked. 2) housekeeping came knocking at 8:15. I had not even thought to put the do not disturb sign out yet. But they woke up my daughter who was still adjusting to this time zone. I had picked her up at the nearby airport the previous night late. 3.) Elevators not working - there are really no interior stairs in this facility; and since all of the elevators on our side of the building were out of service - I had to "walk around" to the other side to the very busy elevators to get to the lobby more times than I wanted to. Especially to get replacement keys. I think a minimum service level would be to have at least one elevator on each side working. 4.) Pool was murky and not very warm. And I was the only one in it. Summarizing: The staff were very kind and friendly - the food and service great - but facility seems to be in need of maintenance. I don't think house keeping should be knocking before 9:30 AM.
The beds were comfortable. The overall feel of the property's rooms was not up to par compared to the other Embassy Suites where we have stayed.
NICE facility. It seemed almost brand new. The staff was over the top attentive and helpful. For us it was a great location. I wish we could have stayed for a few more days. Can't think of a thing.
Close to the airport, comfortable lobby, nice employees
My grandchildren and I were very impressed with all of the staff that we had direct contact with, and our rooms showed us that the service staff also did and excellent job. N?A
The beds were comfortable The bathroom was not clean and seemed out dated
The front desk staff was wonderful! I couldn't get hot water in the shower.
Place was clean n staff was nice Price went up from Monday to Tuesday, Valentine's day .