Overview

Arrow On Swanston

488 Swanston Street, Melbourne, VIC 3053, Australia
+61 392 259 000

RM 314+

Overall guest ratings

7.2/10 Good
Based on 1,344 reviews

Review highlights

  • 9.5
  • 7.3
  • 4.3
  • 3.7

Good to know

  • Close to public transport
  • Near city centre
  • Great shopping

Nearby

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    About

    Arrow on Swanston offers a great location, putting you within just a 10-minute walk of RMIT University and Queen Victoria Market. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Cafe Crema, which serves local cuisine and is open for breakfast and lunch. A fitness center and a snack bar/deli are offered, and in-room conveniences include refrigerators and microwaves.

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    Amenities

    • Wi-Fi
    • Fitness centre
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Meeting/Banquet facilities
    • Outdoor pool
    • No smoking
    • Restaurant
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Storage available
    • ATM on-site
    • Concierge service
    • Laundry facilities
    • Laundry service
    • Coffee shop
    • Kitchen/Kitchenette
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    7.2 Good
    Based on 1,344 reviews
    • 9.5 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.4 "Easily accessible by car, said 94%."
      10.0 "100% thought it was easy to get to the train station."
    • 7.3 "High value."
    • 7.2 "Good service."
      8.2 "82% found the staff to be very friendly."
    • 5.6 "Internet is average."
      6.3 "63% thought it was adequately priced."
    • 4.3 "Rooms are not good."
      2.1 "79% said rooms were small."
      4.9 "51% didn't like the uncomfortable beds."
      3.0 "70% complained about the bathroom."
      3.0 "Air conditioning was criticized by 70%."
      1.5 "85% found problems with the furniture."
      3.8 "62% had problems with the shower."
      2.2 "78% said the bathroom was dirty."
      1.4 "For 86%, the rooms looked old."
      1.2 "88% criticized the small bathroom."
      3.1 "69% thought the tv was sub-standard."
      2.0 "80% didn't like the balcony."
    • 3.7 "Breakfast is below average."
    • 3.5 "Not very comfortable."
      2.1 "79% said rooms were small."
      4.9 "51% didn't like the uncomfortable beds."
      3.7 "63% thought it was too noisy."
      3.0 "Air conditioning was criticized by 70%."
      1.2 "88% criticized the small bathroom."
    • 2.3 "Horrible pool."
      1.1 "Dirty pool, said 89%."
    • 1.8 "Disappointing wellness & sports facilities."
      1.9 "81% didn't like the fitness area."
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    Overall rating

    6.9 Good
    Based on 537 reviews
    • 9.8 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      7.0 "Great parking, according to 70%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
    • 7.4 "Good service."
      8.5 "85% found the staff to be very friendly."
    • 4.6 "Rooms are not good."
      2.0 "80% said rooms were small."
      3.5 "65% complained about the bathroom."
      1.9 "81% thought they were poorly maintained."
      2.6 "Air conditioning was criticized by 74%."
      3.7 "63% had problems with the shower."
      2.1 "79% said the bathroom was dirty."
    • 4.0 "Breakfast is below average."
    • 3.7 "Not very comfortable."
      2.0 "80% said rooms were small."
      3.3 "67% thought it was too noisy."
      2.6 "Air conditioning was criticized by 74%."
    • 2.4 "Horrible pool."

    Overall rating

    7.3 Good
    Based on 524 reviews
    • 9.3 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      10.0 "City centre within easy reach, said 100%."
    • 7.6 "Good service."
      8.3 "83% found the staff to be very friendly."
    • 7.0 "High value."
    • 5.5 "Internet is average."
    • 3.6 "Rooms are not good."
      4.4 "56% didn't like the uncomfortable beds."
      2.0 "80% said rooms were small."
      2.7 "73% complained about the bathroom."
      2.2 "78% thought they were poorly maintained."
      1.3 "87% found problems with the furniture."
      3.8 "62% had problems with the shower."
      1.3 "For 87%, the rooms looked old."
      0.9 "91% criticized the small bathroom."
      1.8 "82% said the bathroom was dirty."
    • 3.3 "Not very comfortable."
      4.4 "56% didn't like the uncomfortable beds."
      2.0 "80% said rooms were small."
      4.2 "58% thought it was too noisy."
      0.9 "91% criticized the small bathroom."
    • 2.4 "Horrible pool."
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    Overall rating

    7.1 Good
    Based on 13 reviews
    • 9.6 "Terrific location."
    • 7.5 "Good service."
    • 7.1 "High value."
    • 4.3 "Rooms are not good."

    Overall rating

    7.2 Good
    Based on 268 reviews
    • 9.0 "Terrific location."
    • 6.8 "Average value."
      6.4 "64% thought it was adequately priced."
    • 6.6 "Service is ok."
      5.8 "58% said the reception staff was ok."
      6.5 "Only 65% thought the service was professional."
    • 5.6 "Internet is average."
      6.4 "64% thought it was adequately priced."
    • 4.3 "Rooms are not good."
      2.3 "77% said rooms were small."
      2.9 "71% complained about the bathroom."
      1.5 "85% found problems with the furniture."
    • 3.6 "Not very comfortable."
      2.3 "77% said rooms were small."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Close to public transport"
    "Near city centre"
    "Great shopping"
    data provided by TrustYou

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