Overview

Arrow On Swanston

488 Swanston Street, Melbourne, VIC 3053, Australia
+61 392 259 000

RM 291+

Overall guest ratings

7.3/10 Good
Based on 1,438 reviews

Review highlights

  • 9.4
  • 7.4
  • 4.6
  • 3.6

Good to know

  • Good kitchenette
  • Close to public transport
  • Near city centre

Nearby

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    About

    Arrow on Swanston offers a great location, putting you within just a 10-minute walk of RMIT University and Queen Victoria Market. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Cafe Crema, which serves local cuisine and is open for breakfast and lunch. A fitness center and a snack bar/deli are offered, and in-room conveniences include refrigerators and microwaves.

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    Amenities

    • Wi-Fi
    • Fitness centre
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Meeting/Banquet facilities
    • Outdoor pool
    • No smoking
    • Restaurant
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Storage available
    • ATM on-site
    • Concierge service
    • Laundry facilities
    • Laundry service
    • Coffee shop
    • Kitchen/Kitchenette
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    7.3 Good
    Based on 1,438 reviews
    • 9.4 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.5 "Easily accessible by car, said 95%."
      10.0 "100% thought it was easy to get to the train station."
    • 7.4 "Good service."
      8.6 "86% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
    • 5.5 "Internet is average."
      6.1 "61% thought it was adequately priced."
    • 5.1 "Breakfast is mediocre."
    • 4.6 "Rooms are not good."
      2.6 "74% said rooms were small."
      4.9 "51% didn't like the uncomfortable beds."
      3.1 "69% complained about the bathroom."
      1.7 "83% thought they were poorly maintained."
      1.1 "89% found problems with the furniture."
      4.1 "59% had problems with the shower."
      2.5 "75% said the bathroom was dirty."
      1.9 "Air conditioning was criticized by 81%."
      3.1 "For 69%, the rooms looked old."
      3.2 "68% thought the tv was sub-standard."
      0.9 "91% criticized the small bathroom."
      2.0 "80% didn't like the balcony."
    • 3.6 "Not very comfortable."
      2.6 "74% said rooms were small."
      4.9 "51% didn't like the uncomfortable beds."
      3.2 "68% thought it was too noisy."
      1.9 "Air conditioning was criticized by 81%."
      0.9 "91% criticized the small bathroom."
    • 3.5 "Wellness & sports facilities were not very nice."
      4.0 "60% didn't like the fitness area."
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    Overall rating

    7.0 Good
    Based on 632 reviews
    • 9.7 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
    • 8.0 "Great service."
      8.8 "88% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
    • 7.7 "High value."
    • 4.9 "Breakfast is below average."
    • 4.9 "Rooms are not good."
      2.5 "75% said rooms were small."
      3.5 "65% complained about the bathroom."
      1.5 "85% thought they were poorly maintained."
      4.0 "60% had problems with the shower."
      1.8 "Air conditioning was criticized by 82%."
      2.8 "72% said the bathroom was dirty."
    • 3.9 "Not very comfortable."
      2.5 "75% said rooms were small."
      3.2 "68% thought it was too noisy."
      1.8 "Air conditioning was criticized by 82%."
    • 2.9 "Disappointing wellness & sports facilities."
    • 2.6 "Horrible pool."
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    Overall rating

    7.3 Good
    Based on 517 reviews
    • 9.3 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Near to public transport, according to 100%."
    • 7.6 "Good service."
      8.5 "85% found the staff to be very friendly."
    • 5.4 "Internet is average."
    • 3.4 "Rooms are not good."
      4.4 "56% didn't like the uncomfortable beds."
      2.2 "78% said rooms were small."
      2.7 "73% complained about the bathroom."
      1.8 "82% thought they were poorly maintained."
      3.9 "61% had problems with the shower."
      1.1 "89% found problems with the furniture."
      2.7 "For 73%, the rooms looked old."
      2.1 "79% said the bathroom was dirty."
    • 3.2 "Quite uncomfortable."
      4.4 "56% didn't like the uncomfortable beds."
      2.2 "78% said rooms were small."
      3.5 "65% thought it was too noisy."
    • 2.6 "Horrible pool."

    Overall rating

    7.5 Good
    Based on 28 reviews
    • 7.8 "Good service."
    • 7.5 "High value."
    • 4.7 "Rooms are not good."

    Overall rating

    7.2 Good
    Based on 258 reviews
    • 9.1 "Terrific location."
    • 7.2 "High value."
    • 6.8 "Service is ok."
      6.5 "65% said the reception staff was ok."
    • 5.6 "Internet is average."
      6.3 "63% thought it was adequately priced."
    • 4.6 "Rooms are not good."
      2.7 "73% said rooms were small."
      3.0 "70% complained about the bathroom."
      1.7 "83% thought they were poorly maintained."
      5.0 "Beds were acceptable for 50%."
      1.3 "87% found problems with the furniture."
    • 3.7 "Not very comfortable."
      2.7 "73% said rooms were small."
      5.0 "Beds were acceptable for 50%."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Good kitchenette"
    "Close to public transport"
    "Near city centre"
    data provided by TrustYou

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