Overview

Rafaelhoteles Atocha

Mendez Alvaro 30, 28045 Madrid, Madrid, Spain
+34 914 688 100

RM 391+

Overall guest ratings

8.0/10 Good
Based on 1,406 reviews

Review highlights

  • 8.8
  • 8.5
  • 6.7
  • 5.7

Good to know

  • Clean rooms
  • Close to public transport
  • Train station is close

Nearby

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    About

    At Rafaelhoteles Atocha, you'll be within a 10-minute drive of Prado Museum and Plaza Mayor. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. There's also a garden, and rooms at this upscale hotel offer flat-screen TVs and minibars.

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    Amenities

    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Fitness centre
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Tennis
    • Coffee shop
    • Business centre
    • Laundry facilities
    • Cable or satellite TV
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.0 Good
    Based on 1,406 reviews
    • 8.8 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
      9.6 "96% thought the service was very professional."
    • 8.5 "Location is great."
      9.6 "96% thought it was easy to get to the train station."
      8.5 "Near to public transport, according to 85%."
      8.2 "82% liked the proximity to sightseeing."
      8.8 "Easily accessible by car, said 88%."
      8.6 "86% enjoyed the restaurants & bars nearby."
    • 8.1 "Breakfast is good."
    • 8.1 "Bar is amazing."
    • 7.8 "Tasty food."
      7.3 "73% loved the menu selection."
    • 6.7 "Rooms are ok."
      5.3 "For 53%, maintenance was acceptable."
      5.0 "Only 50% thought the furniture was functional."
      6.4 "64% thought the bathroom was big enough."
      5.0 "Cleanliness of the bathroom was average, said 50%."
    • 5.7 "Average amenities."
      5.8 "58% thought the building was acceptable."
      5.5 "55% found the grounds not bad."
    • 4.7 "Value below average."
      0.8 "92% said the breakfast was too expensive."
    • 3.5 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
    • 1.5 "Disappointing wellness & sports facilities."
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    Overall rating

    7.9 Good
    Based on 885 reviews
    • 9.0 "World class service."
      9.4 "94% found the staff to be very friendly."
      9.5 "95% thought the service was very professional."
    • 8.3 "Breakfast is good."
    • 8.3 "Location is great."
      9.7 "97% thought it was easy to get to the train station."
      8.4 "Near to public transport, according to 84%."
      8.5 "85% liked the proximity to sightseeing."
    • 7.0 "High comfort."
      8.9 "89% thought rooms were spacious."
      7.6 "76% said the beds were comfortable."
    • 6.7 "Rooms are ok."
      5.1 "Only 51% thought the furniture was functional."
      5.4 "Only 54% said the rooms were modern."
      5.0 "For 50%, maintenance was acceptable."
      6.4 "64% thought the bathroom was big enough."
    • 5.5 "Average amenities."
      5.6 "56% thought the building was acceptable."
    • 4.9 "Value below average."
    • 3.6 "Internet is poor."
      3.4 "66% said the wifi quality was bad."
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    Overall rating

    8.1 Excellent
    Based on 267 reviews
    • 8.9 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 8.5 "Generally very clean."
      8.5 "85% said rooms were clean."
    • 8.4 "Location is great."
      9.5 "95% thought it was easy to get to the train station."
      7.7 "77% liked the proximity to sightseeing."
    • 7.9 "Good breakfast."
    • 7.7 "Tasty food."
    • 6.8 "Rooms are ok."
    • 6.8 "Average comfort."
    • 4.9 "Value below average."
    • 3.0 "Disappointing internet connection."
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    Overall rating

    8.0 Good
    Based on 42 reviews
    • 9.0 "World class service."
    • 8.5 "Location is great."
    • 6.8 "Rooms are ok."

    Overall rating

    7.6 Good
    Based on 210 reviews
    • 8.7 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 8.6 "Location is great."
    • 8.0 "Breakfast is good."
    • 7.7 "Good cleanliness."
      7.7 "77% said rooms were clean."
    • 6.4 "Average comfort."
    • 6.0 "Rooms are ok."
      5.4 "Only 54% said the rooms were modern."
    • 4.2 "Value below average."
    • 3.3 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Clean rooms"
    "Close to public transport"
    "Train station is close"
    data provided by TrustYou

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