Recent reviews
- All reviews
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- Neutral
- Negative
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7.0
Great welcoming staff, spacious and comfortable rooms it is a bit far from the center of the city
review from KAYAK -
7.0
Nice clean hotel, good for a base if travelling around via Atocha, literally right next to the station. Basic but functional gym.
review from KAYAK -
7.7
This is our second stay at this hotel, and I have to say, I don't understand the negative reviews! If we return to Madrid a third time, I would stay here again.
review from KAYAK -
7.3
convenient to the train and other major transportatin, i.e. metro and major highways TVs very small and outdated
review from KAYAK -
5.3
1) Room prices are illogical. We originally booked a double room according to what we understood were its size and features and upon arriving discovered that in reality it was a cubicle barely adequate to accomadate one person. We then changed rooms to a much better equiped junior suite with about triple the area of the former one but that only cost a fraction more per day. So, either the charge for the cubicle was excessive or the suite is a bargain (or we got lucky). 2) The hotel offers two types of Internet access: wireless and cable. The price of wireless is exhorbitant (as it seems to happen in Spain in general). There's no extra charge for cable access, but it is extremely slow.
review from KAYAK -
4.8
Close to station, breakfast OK. Not really.
review from KAYAK -
5.6
good and quiet location the prices of the mini-bar are too high
review from KAYAK -
3.6
Impolite staff
review from KAYAK -
7.2
The hotel is well situated and equipped, the staff is very nice and helpful and the restaurant also offers very good meals for reasonable price. The room was very hot and heating/conditioning could not be regulated to have pleasant temperature at night. I would also prefer twin beds to a double (and unstable) bed since when any of us turned it was shaking the bed so much that the other person was immediately awoken.
review from KAYAK -
8.0
everything as expected !
review from KAYAK
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7.0
Great welcoming staff, spacious and comfortable rooms it is a bit far from the center of the city
review from KAYAK -
7.0
Nice clean hotel, good for a base if travelling around via Atocha, literally right next to the station. Basic but functional gym.
review from KAYAK -
7.7
This is our second stay at this hotel, and I have to say, I don't understand the negative reviews! If we return to Madrid a third time, I would stay here again.
review from KAYAK -
7.3
convenient to the train and other major transportatin, i.e. metro and major highways TVs very small and outdated
review from KAYAK -
7.2
The hotel is well situated and equipped, the staff is very nice and helpful and the restaurant also offers very good meals for reasonable price. The room was very hot and heating/conditioning could not be regulated to have pleasant temperature at night. I would also prefer twin beds to a double (and unstable) bed since when any of us turned it was shaking the bed so much that the other person was immediately awoken.
review from KAYAK
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5.3
1) Room prices are illogical. We originally booked a double room according to what we understood were its size and features and upon arriving discovered that in reality it was a cubicle barely adequate to accomadate one person. We then changed rooms to a much better equiped junior suite with about triple the area of the former one but that only cost a fraction more per day. So, either the charge for the cubicle was excessive or the suite is a bargain (or we got lucky). 2) The hotel offers two types of Internet access: wireless and cable. The price of wireless is exhorbitant (as it seems to happen in Spain in general). There's no extra charge for cable access, but it is extremely slow.
review from KAYAK -
4.8
Close to station, breakfast OK. Not really.
review from KAYAK -
5.6
good and quiet location the prices of the mini-bar are too high
review from KAYAK -
3.6
Impolite staff
review from KAYAK
