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Hotel Sterling

C/ San Bernardo, 29-31, 28015 Madrid, Madrid, Spain
+34 915 420 400

RM 259+

Mon 5/12 Check in
Tue 6/12 Check out

Overall guest ratings

8.0/10 Good
Based on 2,826 reviews

Review highlights

  • 9.3
  • 9.1
  • 4.1
  • 3.8

Good to know

  • Wonderful sightseeing
  • Friendly service

Nearby

    show all

    About

    With a stay at Hotel Sterling, you'll be centrally located in Madrid, steps from Teatro Victoria and minutes from Teatro Rialto. This hotel is close to Plaza Mayor and Prado Museum.

    Rooms

    Make yourself at home in one of the 69 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

    Amenities

    Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

    Dining

    Breakfast is available for a fee.

    Business, Other Amenities

    Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.

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    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • No smoking
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Laundry facilities
    • Cable or satellite TV
    • Babysitting/child care services (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    Based on 2,826 reviews
    • 9.3 "Terrific location."
    • 9.1 "World class service."
    • 5.2 "Rooms are ok."
    • 4.1 "Disappointing food."
    • 3.8 "Breakfast is below average."
    • 3.7 "Internet is poor."

    Overall rating

    8.0 Good
    Based on 1,582 reviews
    • 9.4 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      9.8 "City centre within easy reach, said 98%."
      9.8 "98% liked the proximity to shopping."
      7.5 "Easily accessible by car, said 75%."
    • 9.0 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.1 "91% said the reception staff was great."
      9.3 "93% thought the service was very professional."
    • 4.3 "Rooms are not good."
      3.5 "65% said rooms were small."
      3.4 "66% didn't like the uncomfortable beds."
      3.5 "65% complained about the bathroom."
      2.6 "74% thought they were poorly maintained."
      2.9 "Air conditioning was criticized by 71%."
      2.3 "77% said the bathroom was dirty."
      3.7 "For 63%, the rooms looked old."
    • 4.0 "Breakfast is below average."
    • 3.8 "Disappointing food."
      4.9 "51% found the side dishes unedible."
      0.0 "100% did not like the vegetable dishes."
    • 3.7 "Internet is poor."
      3.6 "64% said the wifi quality was bad."
    • 3.4 "Not very comfortable."
      3.5 "65% said rooms were small."
      3.4 "66% didn't like the uncomfortable beds."
      4.7 "53% thought it was too noisy."
      2.9 "Air conditioning was criticized by 71%."
    View all review categories

    Overall rating

    8.2 Excellent
    Based on 876 reviews
    • 9.5 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.4 "94% said the reception staff was great."
      9.2 "92% thought the service was very professional."
    • 9.1 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      9.9 "City centre within easy reach, said 99%."
      9.8 "98% liked the proximity to shopping."
    • 5.6 "Rooms are ok."
      5.1 "Only 51% said rooms were big enough."
    • 4.9 "Not very comfortable."
      4.4 "56% didn't like the uncomfortable beds."
      4.4 "56% thought it was too noisy."
      2.7 "Air conditioning was criticized by 73%."
    • 3.9 "Disappointing food."
      0.5 "95% did not enjoy the desserts."
    • 3.3 "Breakfast is below average."
    • 3.3 "Internet is poor."
      3.1 "69% said the wifi quality was bad."
    View all review categories

    Overall rating

    7.6 Good
    Based on 28 reviews
    • 9.0 "World class service."
    • 5.4 "Rooms are ok."
    • 4.4 "Not very comfortable."

    Overall rating

    7.7 Good
    Based on 339 reviews
    • 9.4 "Terrific location."
    • 9.1 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
    • 7.0 "Good cleanliness."
      6.7 "Only 67% said rooms were clean enough."
    • 4.8 "Rooms are not good."
      4.0 "60% said rooms were small."
      4.5 "55% didn't like the uncomfortable beds."
      3.8 "62% complained about the bathroom."
    • 3.9 "Breakfast is below average."
    • 3.6 "Internet is poor."
      3.2 "68% said the wifi quality was bad."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Wonderful sightseeing"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

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