Overview

Hotel Plaza Mayor

Calle Atocha 2, 28012 Madrid, Madrid, Spain
+34 913 600 606

RM 301+

Overall guest ratings

7.9/10 Good
Based on 1,650 reviews

Review highlights

  • 9.6
  • 8.4
  • 6.6
  • 4.2

Good to know

  • Friendly service
  • Wonderful sightseeing

Nearby

    show all

    About

    Boasting a privileged location in the heart of the historic district, Plaza Mayor Hotel is a central good value for money hotel in Madrid. The hotel is within easy reach by public transportation from Madrid Airport as well as from Atocha train station, and is the perfect base to discover this capital city's landmarks. Hotel Plaza Mayor is the ideal choice for travelers wishing to discover the charm of Madrid and looking for a comfortable and modern accommodation at great rates. Thanks to its location, the renowned Prado Museum, the Royal Palace and other points of interest are only within a short walk from this city hotel. Plaza Mayor hotel is housed in a renovated historic building, and features a personalized service, lounge, free wireless Internet access throughout the hotel, Internet Point, and bar cafeteria. The reception is open 24 hours a day and its friendly staff will ensure you have a pleasant stay in Madrid.

    Less show all
    Hotels.com

    Amenities

    • Free Wi-Fi
    • Internet
    • No smoking
    • Parking
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Concierge service
    • Laundry service
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Coffee shop
    • Designated smoking area
    • Facilities for disabled guests
    Less show all
    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.9 Good
    Based on 1,650 reviews
    • 9.6 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
    • 8.4 "Great service."
      9.3 "93% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
    • 6.6 "Average value."
    • 5.9 "Breakfast is mediocre."
    • 5.1 "Internet is average."
    • 4.2 "Rooms are not good."
      2.9 "71% said rooms were small."
      3.6 "64% complained about the bathroom."
      2.9 "71% didn't like the uncomfortable beds."
      1.6 "84% thought they were poorly maintained."
      3.0 "For 70%, the rooms looked old."
      1.8 "82% criticized the small bathroom."
      4.1 "59% had problems with the shower."
      1.4 "86% found problems with the furniture."
      2.3 "77% thought the tv was sub-standard."
      3.8 "62% were disappointed with the minibar."
    • 3.2 "Horrible vibe."
      2.9 "71% criticized the unstylish hotel."
      3.1 "69% criticized the plain hotel."
      2.5 "Unfriendly atmosphere, according to 75%."
    View all review categories

    Overall rating

    7.9 Good
    Based on 891 reviews
    • 9.7 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 8.2 "Great service."
      9.1 "91% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
    • 6.7 "Average value."
    • 5.9 "Breakfast is mediocre."
    • 5.3 "Internet is average."
    • 4.4 "Rooms are not good."
      3.0 "70% said rooms were small."
      2.9 "71% didn't like the uncomfortable beds."
      3.6 "64% complained about the bathroom."
      1.9 "81% criticized the small bathroom."
      1.9 "81% thought they were poorly maintained."
      3.9 "61% had problems with the shower."
      3.5 "65% were disappointed with the minibar."
      1.4 "86% found problems with the furniture."
      3.5 "For 65%, the rooms looked old."
      3.4 "Air conditioning was criticized by 66%."

    Overall rating

    8.2 Excellent
    Based on 247 reviews
    • 9.6 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
    • 8.2 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 7.9 "Good cleanliness."
      7.8 "78% said rooms were clean."
    • 6.9 "Average value."
    • 6.0 "Breakfast is mediocre."
    • 4.4 "Rooms are not good."
      2.7 "73% didn't like the uncomfortable beds."
      3.1 "69% said rooms were small."
      3.7 "63% complained about the bathroom."
    • 3.0 "Horrible vibe."
    View all review categories

    Overall rating

    7.7 Good
    Based on 511 reviews
    • 9.6 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
    • 8.3 "Great service."
      9.3 "93% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
    • 6.5 "Average value."
    • 5.5 "Breakfast is mediocre."
    • 5.2 "Internet is average."
    • 3.5 "Rooms are not good."
      3.4 "66% complained about the bathroom."
      2.4 "76% said rooms were small."
      2.9 "71% didn't like the uncomfortable beds."
      2.6 "For 74%, the rooms looked old."
      3.8 "62% had problems with the shower."
      1.6 "84% thought they were poorly maintained."
      1.7 "83% criticized the small bathroom."
    • 3.1 "Quite uncomfortable."
      2.4 "76% said rooms were small."
      2.9 "71% didn't like the uncomfortable beds."
      1.7 "83% criticized the small bathroom."
    • 3.0 "Horrible vibe."
      2.8 "72% criticized the unstylish hotel."
    View all review categories
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Friendly service"
    "Wonderful sightseeing"
    data provided by TrustYou

    Recent reviews

    All reviews
    Find reviews that mention:
    madrid
    madrid
    perfect location
    standard double room
    mayor
    major sites
    hotel staff were very friendly
    excellent and the staff
    bedroom was small
    restaurants galore
    away from plaza
    optional breakfast
    close to many sights
    window tiny
    breakfast was good
    limited options
    More
    Photos
    Map

    Map