Overview
×
Your browser will soon be unsupported by KAYAK.
Update now and keep on travelling with us!

Hotel Petit Palace Plaza Del Carmen

Plaza del Carmen, 4, 28013 Madrid, Madrid, Spain
+34 915 238 845

RM 334+

Overall guest ratings

8.3/10 Excellent
Based on 1,987 reviews

Review highlights

  • 9.4
  • 9.2
  • 5.2
  • 4.9

Nearby

    show all

    About

    With a stay at Hotel Petit Palace Plaza del Carmen, you'll be centrally located in Madrid, steps from Plaza del Carmen and minutes from Puerta del Sol. This 4-star hotel is close to Plaza Mayor and Prado Museum.

    Rooms

    Make yourself at home in one of the 42 air-conditioned rooms featuring minibars and plasma televisions. Complimentary wired and wireless Internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

    Amenities

    Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless Internet access and concierge services. Additional features at this hotel include babysitting/childcare (surcharge), a television in a common area, and discounted use of a nearby fitness facility.

    Dining

    Take advantage of the hotel's room service (during limited hours).

    Business, Other Amenities

    Featured amenities include complimentary high-speed (wired) Internet access, a computer station, and complimentary newspapers in the lobby.

    Less More
    Hotels.com

    Amenities

    • Parking
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Car hire
    • Laundry service
    • Bicycle hire
    • No smoking
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Business centre
    • Concierge service
    • Laundry facilities
    • Room service
    • Babysitting/child care services (surcharge)
    • Free Internet
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    Based on 1,987 reviews
    • 9.4 "World class service."
      10.0 "100% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
      9.4 "94% thought the service was very professional."
      7.1 "Housekeeping was great, according to 71%."
    • 9.2 "Terrific location."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.0 "Bar is amazing."
    • 7.8 "Good breakfast."
    • 5.4 "Internet is average."
    • 5.2 "Food is average."
      5.0 "Only 50% were satisfied with the menu."
    • 4.9 "Bad amenities."
      4.9 "51% thought the building wasn't nice."
      2.7 "For 73%, the lobby entrance was sub-standard."
    • 4.3 "Rooms are not good."
      3.8 "62% said rooms were small."
      5.0 "For only 50%, the bathroom was ok."
      4.6 "54% didn't like the uncomfortable beds."
      1.4 "86% thought they were poorly maintained."
      1.0 "90% found problems with the furniture."
      3.0 "Air conditioning was criticized by 70%."
      2.0 "80% thought the tv was sub-standard."
      4.4 "For 56%, the rooms looked old."
      2.9 "71% said the bathroom was dirty."
    • 3.8 "Not very comfortable."
      3.8 "62% said rooms were small."
      4.6 "54% didn't like the uncomfortable beds."
      3.3 "67% thought it was too noisy."
      3.0 "Air conditioning was criticized by 70%."
    View all review categories

    Overall rating

    8.2 Excellent
    Based on 1,072 reviews
    • 9.5 "World class service."
      10.0 "100% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
      9.3 "93% thought the service was very professional."
    • 9.1 "Terrific location."
      9.4 "94% liked the proximity to sightseeing."
    • 7.3 "Good breakfast."
    • 4.9 "Disappointing food."
    • 4.7 "Bad amenities."
      4.9 "51% thought the building wasn't nice."
    • 4.2 "Rooms are not good."
      3.9 "61% said rooms were small."
      4.9 "51% complained about the bathroom."
      4.6 "54% didn't like the uncomfortable beds."
      1.5 "85% thought they were poorly maintained."
      2.9 "Air conditioning was criticized by 71%."
      1.2 "88% found problems with the furniture."
      4.4 "For 56%, the rooms looked old."
    • 3.7 "Not very comfortable."
      3.9 "61% said rooms were small."
      4.6 "54% didn't like the uncomfortable beds."
      3.0 "70% thought it was too noisy."
      2.9 "Air conditioning was criticized by 71%."
    View all review categories

    Overall rating

    8.4 Excellent
    Based on 715 reviews
    • 9.6 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.5 "95% thought the service was very professional."
    • 9.2 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
    • 7.6 "Good breakfast."
    • 5.8 "Internet is average."
    • 4.7 "Rooms are not good."
      3.8 "62% said rooms were small."
      1.4 "86% thought they were poorly maintained."
      3.4 "Air conditioning was criticized by 66%."
    • 4.6 "Bad amenities."
      4.7 "53% thought the building wasn't nice."
    • 4.4 "Not very comfortable."
      3.8 "62% said rooms were small."
      3.4 "66% thought it was too noisy."
      3.4 "Air conditioning was criticized by 66%."
    View all review categories

    Overall rating

    8.2 Excellent
    Based on 198 reviews
    • 9.4 "Terrific location."
    • 9.0 "World class service."
      10.0 "100% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
      9.3 "93% thought the service was very professional."
    • 7.7 "Good breakfast."
    • 4.5 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
    • 4.2 "Rooms are not good."
      4.1 "59% said rooms were small."
      4.5 "55% didn't like the uncomfortable beds."
    • 4.2 "Not very comfortable."
      4.1 "59% said rooms were small."
      4.5 "55% didn't like the uncomfortable beds."
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    data provided by TrustYou

    Recent reviews

    More

    Photos
    Map

    Map

    Close
    Would you like to save as your currency permanently or for this visit only?
    Close