Recent reviews
- All reviews
- Positive
- Neutral
- Negative
-
4.8
At 5:40 in the morning intruders entered our room as we slept. They entered with flashlights through a side door and only left when we began screaming. It was a terrible experience. The hotel's reception seemed very surprised but did nothing to reassure us that we were safe there.
review from KAYAK -
6.6
Location, bellboy service, Expensive, old rooms, poor service, low water pressure of the shower, not worth the money..
review from KAYAK -
7.3
Very Clean & well designed. Bed was super comfortable. We liked the location. Located in quiet & beautiful area. Nice walking through the Park to Prado Museum.
review from KAYAK -
6.7
We liked the baythroom set up and the comfort of the linens and beds
review from KAYAK -
7.0
quite and relaxing
review from KAYAK -
3.0
Nothing Small pokey room with inefficient air conditioning. Indifferent staff. Very expensive mini bar ie 5EUR for a small bottle of water. Would definately not stay here again nor would I recommend it to anyone else. Stay regulary at 5* Hotels around the world and this has to be classed as medicore 4* at best.
review from KAYAK -
7.0
Staff helpful but not intrusive. Room was modern and airy. Very large comfortable bed. Breakfast good quality
review from KAYAK -
8.0
great size of room the toilet was across the room from the sink--makes it tough to wash hands. Also, no doors between room and shower area, makes it tough for those sharing a room who don't want to be so exposed, like grandmother and grandson!
review from KAYAK -
8.0
The staff was very friendly and helpful and the location just perfect - right in the city centre.
review from KAYAK -
5.6
I like the small size of the hotel, quietness, no noise from neighbours, good modern design, comfort, new furniture and bed linen. The size of rooms could be bigger. There was no bath in the room only the shower. The hotel staff is polite but not well trained (for example VAT shall not included in the hotel bill during check out if booking is made via www.booking.com site). More information in the hotel shall be provided about city attractions, restaurants etc.
review from KAYAK -
5.6
Excellent location. Beds very comfortable. Hotel still not fully open and noise of workmen woke us in the morning. Bathroom wash area actually in the room not standard 5 star - no desk area.
review from KAYAK -
8.0
The comfort and cleaniness of the room. The staff was excellant. The open plan style of the bedroom/bathroom needed to be adjsuted to.
review from KAYAK
-
8.0
great size of room the toilet was across the room from the sink--makes it tough to wash hands. Also, no doors between room and shower area, makes it tough for those sharing a room who don't want to be so exposed, like grandmother and grandson!
review from KAYAK -
8.0
The staff was very friendly and helpful and the location just perfect - right in the city centre.
review from KAYAK -
8.0
The comfort and cleaniness of the room. The staff was excellant. The open plan style of the bedroom/bathroom needed to be adjsuted to.
review from KAYAK
-
6.6
Location, bellboy service, Expensive, old rooms, poor service, low water pressure of the shower, not worth the money..
review from KAYAK -
7.3
Very Clean & well designed. Bed was super comfortable. We liked the location. Located in quiet & beautiful area. Nice walking through the Park to Prado Museum.
review from KAYAK -
6.7
We liked the baythroom set up and the comfort of the linens and beds
review from KAYAK -
7.0
quite and relaxing
review from KAYAK -
7.0
Staff helpful but not intrusive. Room was modern and airy. Very large comfortable bed. Breakfast good quality
review from KAYAK
-
4.8
At 5:40 in the morning intruders entered our room as we slept. They entered with flashlights through a side door and only left when we began screaming. It was a terrible experience. The hotel's reception seemed very surprised but did nothing to reassure us that we were safe there.
review from KAYAK -
3.0
Nothing Small pokey room with inefficient air conditioning. Indifferent staff. Very expensive mini bar ie 5EUR for a small bottle of water. Would definately not stay here again nor would I recommend it to anyone else. Stay regulary at 5* Hotels around the world and this has to be classed as medicore 4* at best.
review from KAYAK -
5.6
I like the small size of the hotel, quietness, no noise from neighbours, good modern design, comfort, new furniture and bed linen. The size of rooms could be bigger. There was no bath in the room only the shower. The hotel staff is polite but not well trained (for example VAT shall not included in the hotel bill during check out if booking is made via www.booking.com site). More information in the hotel shall be provided about city attractions, restaurants etc.
review from KAYAK -
5.6
Excellent location. Beds very comfortable. Hotel still not fully open and noise of workmen woke us in the morning. Bathroom wash area actually in the room not standard 5 star - no desk area.
review from KAYAK
