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Front office staff kind enough to move us to a larger room and were helpful with other questions. Bed was comfortable. Very dingy hotel. Hallway carpets in need of replacement. Bathroom could use thorough cleaning - there was mold and mildew.
The park of the hotel, the calm all over the hotel despite the fact that the hotel is just in front of the railway station.it was very clean and the staff very kindly.
The location is very nice and room is clean and neatness。 Reception staff
Location to the station and the new tram link to the airport. Good transport links also to the old town. The staff let us leave our bags in the store room all day til our departure for the airport. Looks to be smart as you cross over from the station but actually is quite tatty with dangerous crumbling tiles in the brreakfast room. We also didn't like that inter-communicating door to the next room which although locked you can hear everything. Our room door was open on our return from breakfast with all our valubles in sight and yet the cleaner was in another room.
location is great, right behind Lyon train station, can be accessed from the back door exit of train station. the room is quiet. i wish the luggage storage room can be more secured. it seemed that anyone could access it. i wish the hotel staff could monitor or have better control of luggage storage room. also, the room carpet looked quite old.
Nearness to Station
Location. Value for money. There was a small spider in the bathroom. The room didn't have a minibar.
proximity to lyon & station
Ideal for a rugby trip - hotel has everything needed for such a visit - good breakfast, comfortable room and helpful friendly staff. We thought that the Manageress was outstanding; hard working, highly efficient in every department, very communicative with guests, and being so stunningly attractive was an added bonus!
very good in general
The rooms were modern and clean, I had an issue with dry cleaning and they dealt with it professionally The front reception area could be modernized
The hotel is well located, the price is nice for what it offers, rooms are quite big and quite comfortable. The elevator is terribly slow, the parking in the hotel is out of order.
The hotel was well located, High price of the breakfeast.
No free parking for clients of hotel
Location & room
Very convenient to public transportation, and also within a pleasant-walk-distance to the city center. Very quiet and well-appointed room.
I recommend this Hotel for someone who want to stay in convenient location in Lyon with reasonable price.
The staff were extremely friendly and helpful. The accommodation was very comfortable and the location was excellent, as it was in easy walking distance of the old city of Lyon. It would have been nice to have had a little bar in the hotel, where one could get a coffee or a drink beyond breakfast times.
The staff were extremely nice, the bedroom was nicely decorated and clean and the bathroom was spacious. Also the breakfast was tasty and the internet worked fine. There was nothing that I didn´t like.
The hotel has a very good location,right next to the river,and is modern and comfortable. Ridiculously overpriced breakfast and use of internet in lobby.
We booked Hotel Athena because we needed accommodation as close to the train station as possible. For this purpose the hotel was excellent. The staff were not friendly - we asked whether or not the lady knew of a good place to eat close by and she gave us no advice at all.
being close to the train station Woman at the front desk wasn't very nice, toilet and bathroom could be cleaner.
The location is perfect. As it near all transportations & shopping center . The bed in the standard double room was too small for two persons.
location... room was ok, staffs are good and responsive... the first room I checked in was not really a non-smoking room (smelled like someone just smoked there) they switched me to another room immediately...
Excellent location Breakfeast good prize/performance ratio Kind staff Some renovation might become necessary soon, I.E. to remove some smell of cleasing agents and to avoid I.E. rain damage.
This is the worst hotel among hotels I experienced. Especially, service staff is totally mess. I could got just one towel even though we are couple.
Location is good; very close to the main transportation facities. Bathroom was very dirty. I didn't have the courage to touch the towels.
Location is good, right next to the Part Dieu railway station. Our room was quiet, a good base for a city break.
They must put a curtain in the bathtop, it s very hard to take a shower when the water is spilling on the floor.
nice staff good service expensive for the quality. we had to change rooms because of odor
large space clean rooms
Daytime staff very efficient; nighttime crew not intelligent or helpful. Room in good condition except for the bathroom counter top. Location is very good - especially if one is in Lyon on business. Nighttime crew not intelligent or helpful. They had my room registered under my first name so visiting friends couldn't find me! Countertop in bathroom was disintegrating and basically disgusting. Shower excellent, however! Comfortable, large bed.
Position in Lyon,pleasant room and staff
Good location near town center, with average price. Breakfast was good and evening staff was helpfull (we arrived late but helped for restaurant, provided iron table as needed...). It is an hotel more appropriate for business trips as not specialy charming and located in a business aera.
The hotel room was massive with a huge bed for us. Comfortable and reliable, good location to many great restaurants across the river. Stayed an additional night and room charge was matched...:) Wifi was not working, room service was not of quality.
Good, polite service, room cleanliness, general freshness. Some cracks around the washbasin.
bathrooms need updating - they look old and worn out
It was easy to find using our gps and the lobby area was beautiful. The room service was also acceptable. We were given a broken bed to sleep on and when we climbed into bed that evening were too tired to call for changes. When we reported it the next day, there was no compensation or any way to make up for this. Even tho' we put in our request for our car to be brought around and was told that it only took 15 minutes for it to happen, we had to wait for over 40 since there was some mix up. Generally, this was the only disappointment in our entire trip of staying in hotels in Europe.
location. size of bedroom very old furniture and old bathroom
Convenience to trAIN station Was what we expected up front payment
Amazing soundproofing from the traffic outside, good A/C to compensate the necessity to keep the window closed. Convertible bed was surprisingly comfortable. Restaurant food was very nice. One of the most complicated to access parking area I've ever had the displeasure of experiencing. Took me several tries even when I had finally noticed where exactly it was. This thing needs to be explained better on the website!
Staff very friendly and helpful Breakfast very expensive for what you got.
Restaurant was good. Location very convenient for rail. A good business oriented hotel. As tourists we found it had more facilities that we wanted and was also more expensive. Value for money nevertheless. Silly extra charge of E22 for television. Breakfast unreasonably expensive too.
very close to the TGV station. Room was clean enough.
next to the Part Dieu station. lift was kaputt for 2 days, there was deep water cut on July 27 & 29, airconditioner was inefficient. perhaps filter was choked. For Euro 132 per night charge, this is unaccepteble.
Nice room, excellent location Breakfast was expensive and coffee making facilities would have been good. Otherwise no complaints!
Very large room, very quiet despite being so close to the station. Good sleep quality. Good breakfast. Shower did not work. Lifts did not work - luggage had to be hauled down four flights of stairs.
Easy access from the rail station for short stopover
Nice personnell, good locatiom no
They had a very good breakfast which was included in our price. The staff at the front desk were not all that friendly and helpful.
Reception spoke very good english, lots of facilities to make the stay comfortable, nice location next to the river and it looked an easy walk across into the main city centre (we didn't walk though as we only stayed the night). Would be hard to find without a Sat Nav system (which we had thankfully) and the garage was pretty squeezy to get in and out of, breakfast expensive.
Parking and reception were OK The room was dark with no outlook. Aircon was non existent. Hotel not easy to find.
Great location with onsite parking. Very central and close to the Rhone.
Location Size of rooms.
At €130 a night this place is an absolute rip-off. It is not much better than a Formule 1. The television set was barely bigger than the one my granddad used to have on the boat. You couldn't have a shower without flooding the entire bath because the shower head was caked in limescale and the curtain below par. Although I was on the fifth floor, there was a lot of noise coming from the street. In short, I would have felt short-changed, had I paid fifty Euros.
The price The elevator stops not on the guest floors. You have to go up the steps to your room. Very inconvenient if you have long travel plans and have big suitcases.
The hotel was very central and provided good service for the price paid The area wasa not good but not dreadful
Convenient for our purposes The hotel needs a complete refurbishment
The price was good, location was excellent, being so close to Gare Part Dieu (the train station). The room was actually pretty spacious for a single and the bathroom was nice. Everything seemed clean and well maintained. The staff was friendly and spoke English, which was helpful, since my French is still pretty weak (i'm working on it!). The buffet breakfast for 9.50 Euro wasn't bad either -coffee, juices, milk, cereals, bread, cheese, ham, yogurt, fruits, mini-crepes, tortilla espanola,...I think i got by money's worth! Although the room was spacious there was very little furniture to put clothes away. there was some room to hang shirts and things up, but no drawers to put folded clothes. For the one night I was there it didn't matter because I did not want to unpack my things, but if I had been staying there for more than a couple of nights I would have been frustrated (and perhaps asked for a better room). There was no refrigerator in the room, which I didn't necessarily expect, but I also spent a few days the week before at a similarly priced hotel a few blocks away in Part Dieu, and that room had a little minifridge, which was a nice surprise. So, all I'm saying is, that for a few more Euros I maybe could have had a more comfortable experience elsewhere. But, I did save some money, so if you are on a short term trip and a small budget Ibis Lyon Part Dieu - Les Halles is actually a pretty good option, considering the low price - it just depends what 10-15 Euro/night saved is really worth to you.
Very friendly and helpful staff. Very nice room and good value for money over weekend. All was good
The room was quiet. The staff at the reception changed to often. There was no continuity in exchange of information. It is also difficult to orient oneself in the hotel, with the different buildings. The staff doesn't take the time to explain the directions properly. And the elevator to the garage is a joke. There should be an written explanation how to use or not use the elevator to the garage.
clean rooms and good location rooms were a bit small but bathroom ok.
Check in/out procedures were very fast. The smell of cigarettes smoke disturbed me a lot; we weren't able to have a decent sleep because of this, although we booked a non-smoking room.
Price of the hotel was reasonable. Close to market Halles.Close to station. Lighting in the room was very dim. Not enough to read.The corridors decoration needs updating. Cost of breakfasst at Euro14 is high. On check out was charged for a drink I did not have from the minibar. Although this charge was removed the receptionist phoned the maid and told me "She confirmed you had a cola". An awkward situation I did not like.
the closeness to the shopping area of lyon, plus staff were willing to help no coffee or tea facilities in the room
Close to the train station and a shopping mall as well as the theatre, the Rhone and the city center, nice small backyard
Tea and coffee facilities could be provided in room. Room wasn't cleaned on Saturday.
Minibar was out of order
Location was excellent for access to the suburbs where I was visiting friends and also for access to the shopping and centre. Very basic- no lock on the bathroom door, no kettle in room.
location of the hotel not really
The hotel staff were very friendly and helpful. It is only a short walk from Part Dieu station, so convenient if arriving/leaving by train. Basic facilities, but clean and comfortable and not a bad deal for the price. The bathroom was small - anyone big or tall might find showering uncomfortable. There is nothing much in the neighbourhood (E.G. no restaurants) and it is at least a 20 minute walk into the centre.
close proximity to main railway station, good breakfast
Clean comfortable, near Railway Station and transport to other parts of the city. Friendly helpful staff who took the trouble to try and speak English to us
the location, cleanliness, price...
Excellent service in the reception
Location very close to TGV station. Bathroom very small! Noise from trains throughout the night.
Good price but don't expect any luxury. Good for short business trips. Very small rooms
ı just really like ıt only the the hotel near of the train statıon localeted . yes ı have a one thingst ı really not like ıt the bathroom to small and in the breakfast dosen't have a chese ,,
Friendly staff. Value for money. Location of hotel. Bathroom very small
Closeness to the Station Part-Dieu. Easy access to shopping mall. Many small restaurants and food shops in close vicinity.
Very helpful and friendly staff who helped me resolve my problem when I had left a wallet in a previous hotel in Paris! Overall, the studio delivered what it said on the tin. No frills but everything one needed was supplied. Outlook over the road was noisy with the window open but there is an air conditioning system too. No electric kettle although the staff thought there should be one - but this is not unusual in France. Location is very good for the comprehensive urban transport system but too far from the centre of town not to have to use it to see the main sites.
Very still, nice private houses and villas area with quite good destination for public transport. Good for relax after busines activities.
Staff were friendly and helpful. Very clean, access to Internet, and quiet. Bus stop very close to hotel.