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Good location some parts that have been renovated look nice. Staff friendly and helpful and spoke good English. The parts not modernised are very dated and reflected in price. Asked to change rooms as original twin with no facilities too basic. Entrance nice but bare lacking imagination. There is a coffee shop restaurant to rear inside but door closed all time with no signs so didn't know it was there until last day!!
location in the centre of the city
Rooms were clean and shared bathrooms were maintained every half hour. The complimentary breakfast was fantastic. Lots of old school charm to this hotel, with sweeping stairs and high ceilings. I would definitely stay here again.
Pleasant staff, excellent value, great location.
Great location, great value, friendly & helpful staff (Good English speaking too), good restaurant Shared shower on the budget rooms but they were clean & can't complain for the price really.
I found the front desk staff to be extremely helpful and friendly, and I very much appreciated their ability to speak good English.
View from hotel is excellent. Bathroom was not due modern
Location, friendly staff
The staff spoke english and were very helpfull. The location was great. The hotel facilities surprised me for the price we paid. The wireless internet was not so strong, and it only worked on 1 floor.
No Internet in the room
The hotel was fantastic. The location is right near the main square and surrounded by cafes and restaurants. The staff were excellent and the service was fantastic, definitely one of the best places I have stayed in the Ukraine. The breakfast was amazing, such a large range and good quality and the happy hour drinks and canapes was a true bonus. The rooms were spacious, quiet and comfortable. I would definitely recommend this hotel and will stay here on my future visits to Lviv. No fitness centre, however I believe they are expanding and the new part will include a gym.
Location is the best in the city - between the Opera house and the Market square - two main attractions. Clean room, wonderful bathroom including high quality amenities, plenty of towels, bathrobe and slippers.The library with cosy sofas and fireplace - the place to relax and shelter for smokers. The restaurant - I tried their mushroom cream soup - will never forget it! Very comfortable bed - it was difficult to get up! I could go on but to put it in one word - wonderful! Cannot think of any
Excellent position, very kind staff, comfortable rooms a little expensive for the local price level
Great location with fantastic views of the city. Very nice service. Large comfortably furnished rooms in historic interiors of the citadel. Tasty breakfast. Great place to stop in Lviv. Only 10 minutes walk from the center.
Hotel is very nicely renovated! Friendly people.
The hotel is located in a picturesque area with fabulous views. The food , service and facilities were all fantastic. I wanted a bathroom with a bathtub and I had a shower in my room. However, the hotel staff got a suitable chair to use in the shower. You may be wondering why I insisted on getting a bathroom with a bathtub. Well, I have a leg prosthesis and it is difficult to use a shower without a suitable chair.
Although the room was clean and unique we were taken aback by all the mirrors on the wall with the tv in the deluxe room. I don't think all the rooms have this. Ornery than that, it was comfortable and the staff was friendly and even called a taxi for us when we needed it. I would go back of I could stay in another room.
Breakfast is from a menu for which you have a certain credit. However, while taking two double espressos, your credit is nearly used. I suggest to take warm brakfast drinks like tea/coffee not out of the credit, but offer them for free.
The service was excellent, extremely polite and effective - much better in US hotels for the same price. Food in the restaurant was delicious - for quite reasonable price. Besides, there was a live music in the restaurant, with a singer singing popular tunes very well - that is also a rarity in US hotels. Location is perfect - close to Lviv old town square and other historical buildings and monuments.