Best Lucerne hotels near Lucerne Culture and Congress Centre
A stay at Hotel Schweizerhof Luzern places you in the heart of Lucerne, within a 10-minute walk of Loewenplatz and Lucerne Town Hall. Featured amenities include wired Internet access (surcharge), a 24-hour business center, and limo/town car service. Planning an event in Lucerne? This hotel has facilities measuring 3300 square feet (1000 square meters), including conference space. Self parking (subject to charges) is available onsite.
Overall 9.3 Excellent
Based on 2,568 reviews
All reviews
- All reviews
- Couples
- Families
Excellent
8.3
Pros: The breakfast was lovely. The location was great.
Good
7.0
Pros: The Schweizerhof is a stunning old building of the grand scale. The interior design leaves a lot of questions. It is quite ghastly. There was no furniture in the bar there was graffiti on the walls not in the same league as it’s sister hotel in Bern.
Excellent
10.0
Pros: Hotel Schweizerhof Mt Rigo Mt Pilatus The town of Lucerne
Excellent
8.8
Pros: Location, friendly and very helpfull staff(espicially Melinda). She was very helpfull in repoking my flight
Excellent
9.5
Pros: Had a FANTASTIC Lakefront room with amazing view !
Excellent
9.7
Pros: Staff
Excellent
9.5
Pros: Facilities as a whole as well as handy phone which can be used outside the hotel.
Excellent
8.8
Pros: Room were very beautiful and the view of the lake from the room is very nice. Location is the best..
Excellent
10.0
Pros: The staff is super friendly, room exceptional and the location superb. We had a beautiful room with lake view
Excellent
8.0
Pros: Location
Excellent
10.0
Pros: We loved our stay! Michael was very good. The hotel was just lovely and the service impeccable.
Details
Reviews
Overall 9.3 Excellent
Based on 2,568 reviews
Location
9.8
Cleanliness
9.5
Service
9.5
Room
8.6
Breakfast
7.6
Location
9.9
Service
9.4
Room
8.4
Breakfast
8.0
Comfort
6.4
Location
9.9
Service
9.7
Room
8.3
8.3 Excellent
Pros: The breakfast was lovely. The location was great.
Cons: The step up into the room
7.0 Good
Pros: The Schweizerhof is a stunning old building of the grand scale. The interior design leaves a lot of questions. It is quite ghastly. There was no furniture in the bar there was graffiti on the walls not in the same league as it’s sister hotel in Bern.
Cons:
10.0 Excellent
Pros: Hotel Schweizerhof Mt Rigo Mt Pilatus The town of Lucerne
Cons: We received an upgrade. It . has been a great experience. The scenery, the people and the food. A lovely time in Lucerne
8.8 Excellent
Pros: Location, friendly and very helpfull staff(espicially Melinda). She was very helpfull in repoking my flight
Cons: Price
9.5 Excellent
Pros: Had a FANTASTIC Lakefront room with amazing view !
Cons: Large Bath Tub but TINY shower stall...
9.7 Excellent
Pros: Staff
Cons: House keeping in the room was lacking. Floors not swept good and sink had toothpaste from previous day in it.
9.5 Excellent
Pros: Facilities as a whole as well as handy phone which can be used outside the hotel.
Cons: Not having kingsize bed.
8.8 Excellent
Pros: Room were very beautiful and the view of the lake from the room is very nice. Location is the best..
Cons: We stayed 3 nights, cleaning in the first day was not done well, but other nights were good. We waited so long on check out to get our languages.
10.0 Excellent
Pros: The staff is super friendly, room exceptional and the location superb. We had a beautiful room with lake view
Cons:
8.0 Excellent
Pros: Location
Cons: Price
10.0 Excellent
Pros: We loved our stay! Michael was very good. The hotel was just lovely and the service impeccable.
Cons:
A stay at Hotel Schweizerhof Luzern places you in the heart of Lucerne, within a 10-minute walk of Loewenplatz and Lucerne Town Hall. Featured amenities include wired Internet access (surcharge), a 24-hour business center, and limo/town car service. Planning an event in Lucerne? This hotel has facilities measuring 3300 square feet (1000 square meters), including conference space. Self parking (subject to charges) is available onsite.
With a stay at Hotel Des Balances, you'll be centrally located in Lucerne, steps from Lucerne Town Hall and 3 minutes by foot from Chapel Bridge. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Lucerne? This hotel features 1970 square feet (183 square meters) of event facilities. Self parking (subject to charges) is available onsite.
Overall 9.0 Excellent
Based on 1,742 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
9.5
Pros: Fabulous location, beautiful river view from the terrace. Very friendly staff, who offered us a complimentary dessert with a card on our anniversary. Highly recommend Hotel des Balances.
Excellent
8.8
Pros: Great location
Excellent
10.0
Pros: Perfect hotel
Excellent
10.0
Pros: Great location, well appointed room, excellent dinner, friendly staff.
Excellent
10.0
Pros: The staff were so warm and welcoming! The hotel is beautiful, well decorated and warm. The river view was beautiful!
Okay
5.1
Pros: This was a beautiful hotel.
Excellent
9.5
Pros: The location and view of the hotel are second to none. Overlooking the Luzern river and lake, the terrace and restaurant have the most amazing view of the city and the lake. The hotel is very luxurious and the staff is friendly.
Excellent
9.3
Pros: There were beautiful views from our junior suite. The bed and pillows were amazing as was the bathroom. Overall, the location was perfect, view was spectacular, and room was fabulous.
Excellent
10.0
Pros: Good central location
Excellent
10.0
Pros: Nice
Excellent
9.5
Pros: Location was fabulous! Beds were comfy. Staff very pleasant and helpful! Air condition was much appreciated!i cannot comment on breakfast as we didn’t participate.
Excellent
8.8
Pros: Fantastic location overlooking the river in Lucerne, the two terraces - breakfasts/ restaurant were perfect setting. The staff were very helpful and very friendly - so thank you! It is a lovely hotel and we had an amazing time.
Details
Reviews
Overall 9.0 Excellent
Based on 1,742 reviews
Bar
9.8
Location
9.5
Service
8.8
Room
7.6
Breakfast
6.6
Comfort
4.4
Value
4.1
WiFi
2.9
Wellness
1.1
Location
9.5
Service
8.8
Room
7.5
Comfort
4.6
Value
3.9
Location
9.5
Food
8.9
Service
8.9
Room
6.9
Breakfast
6.9
Value
4.4
Comfort
3.6
9.5 Excellent
Pros: Fabulous location, beautiful river view from the terrace. Very friendly staff, who offered us a complimentary dessert with a card on our anniversary. Highly recommend Hotel des Balances.
Cons: Breakfast a bit expensive for what is offered.
8.8 Excellent
Pros: Great location
Cons: Bathrooms were very tight!
10.0 Excellent
Pros: Perfect hotel
Cons: Nothing
10.0 Excellent
Pros: Great location, well appointed room, excellent dinner, friendly staff.
Cons: Rooms are noisy...could hear next door for a long time.
10.0 Excellent
Pros: The staff were so warm and welcoming! The hotel is beautiful, well decorated and warm. The river view was beautiful!
Cons:
5.1 Okay
Pros: This was a beautiful hotel.
Cons: We had a three person room and the twin bed was an AIR MATTRESS! It was deflated when we got in the room and had to call the desk to get someone to fill it back up. Over the course of the night it deflated to the point it was like sleeping on a hammock.. the desk should have given a major discount for this clearly (or so I would hope) over booking of triple rooms.
9.5 Excellent
Pros: The location and view of the hotel are second to none. Overlooking the Luzern river and lake, the terrace and restaurant have the most amazing view of the city and the lake. The hotel is very luxurious and the staff is friendly.
Cons: When you arrive by car the directions are a bit tricky. The old town is closed for vehicles but open to the cars belonging to hotel guests. This could have been pointed out in the welcome e-mail. Secondly, like all restaurants in Switzerland, the restaurant is a bit pricy, but very tasty.
9.3 Excellent
Pros: There were beautiful views from our junior suite. The bed and pillows were amazing as was the bathroom. Overall, the location was perfect, view was spectacular, and room was fabulous.
Cons: There was a leak in their new air conditioning unit so a bucket was placed in our room while we were out for the day with no explanation or communication as to why. The leak continued throughout the night right next to our bed. We were grateful for the A/C installation in this old hotel, and problems with new installations are perfectly understandable but there was no apology until we brought it up and no discount from our final bill (or even a complimentary bar drink).
10.0 Excellent
Pros: Good central location
Cons:
10.0 Excellent
Pros: Nice
Cons: All good
9.5 Excellent
Pros: Location was fabulous! Beds were comfy. Staff very pleasant and helpful! Air condition was much appreciated!i cannot comment on breakfast as we didn’t participate.
Cons: I would have preferred a room with a terrace.
8.8 Excellent
Pros: Fantastic location overlooking the river in Lucerne, the two terraces - breakfasts/ restaurant were perfect setting. The staff were very helpful and very friendly - so thank you! It is a lovely hotel and we had an amazing time.
Cons: Only one thing - the room we stayed in with balcony was quite small and as such perhaps the extra chest of drawers / wardrobe could be moved around to provide more room.
With a stay at Hotel Des Balances, you'll be centrally located in Lucerne, steps from Lucerne Town Hall and 3 minutes by foot from Chapel Bridge. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Lucerne? This hotel features 1970 square feet (183 square meters) of event facilities. Self parking (subject to charges) is available onsite.
With a stay at Art Deco Hotel Montana in Lucerne, you'll be within a 15-minute walk of Loewenplatz and Lucerne Town Hall. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.
Overall 9.0 Excellent
Based on 1,213 reviews
All reviews
- All reviews
- Couples
- Families
Good
7.0
Pros: Great views and good location
Excellent
10.0
Pros: Outstanding location and views
Excellent
9.5
Pros: Beautiful hotel, staff are amazing. Food in the restaurant was outstanding. Loved it.
Excellent
9.3
Pros: It is such a beautiful hotel which will leave an ever lasting impression on us. We had a terrific room which the hotel thoughtfully selected for us as it was to celebrate my husbands 60th birthday. The only complaint was the frosty unwelcoming receptionist when we checked in. Everyone and everything else was perfect. Loved our stay, thank you.
Good
7.5
Pros: One of the best spots in the town Staff is very helpful Rooms are average sizes but have all features.
Excellent
9.3
Pros: The view from the room was AMAZING and on Point. We had the superb view of the lake Lucerne and cool breeze coming in. Bedding was also perfect for bed time rest. The room was clean also by the time we got in.
Good
7.0
Pros: The location , the staff
Excellent
8.8
Pros: Location sensational , breakfast very good. Lovely well proportioned rooms and elegant architecture.
Excellent
9.5
Pros: The location and service at Art Deco Montana were stellar!
Excellent
9.5
Pros: I chose the hotel due to the excellent location away from the main road. The views from our hotel room and the beach club were exceptional. We dined in the Scala restaurant and thought the views were amazing too. The food was exceptional and the waiters were particularly welcoming, polite and the service was a high standard. We chose the hotel, due to the live music played in the evening. Rooms were extremely clean too. A wonderful place to stay.
Details
Reviews
Overall 9.0 Excellent
Based on 1,213 reviews
Bar
9.7
Vibe
9.3
Food
9.3
Location
9.2
Service
9.1
Room
8.9
Amenities
8.8
Breakfast
8.2
Value
4.1
Food
9.4
Location
9.3
Service
9.0
Room
8.1
Room
8.7
7.0 Good
Pros: Great views and good location
Cons: Instant coffee in rooms poor for a 4* hotel. Very expensive and charged for every single thing, £2.50 for tap water is inexcusable
10.0 Excellent
Pros: Outstanding location and views
Cons: Needs a fitness centre
9.5 Excellent
Pros: Beautiful hotel, staff are amazing. Food in the restaurant was outstanding. Loved it.
Cons: Not a complaint, but I didn’t know where to get the fernicula fro until I’d already climbed up to the hotel.
9.3 Excellent
Pros: It is such a beautiful hotel which will leave an ever lasting impression on us. We had a terrific room which the hotel thoughtfully selected for us as it was to celebrate my husbands 60th birthday. The only complaint was the frosty unwelcoming receptionist when we checked in. Everyone and everything else was perfect. Loved our stay, thank you.
Cons: Nothing
7.5 Good
Pros: One of the best spots in the town Staff is very helpful Rooms are average sizes but have all features.
Cons:
9.3 Excellent
Pros: The view from the room was AMAZING and on Point. We had the superb view of the lake Lucerne and cool breeze coming in. Bedding was also perfect for bed time rest. The room was clean also by the time we got in.
Cons: Parking definitely need improvement. Internet was not so speedy in today's standard. Hotel showed a little bit of age while clean.
7.0 Good
Pros: The location , the staff
Cons: Very expensive and I got small size of the room
8.8 Excellent
Pros: Location sensational , breakfast very good. Lovely well proportioned rooms and elegant architecture.
Cons: Only disappointment lack of fitness facilities which most hotels in this price bracket have.
9.5 Excellent
Pros: The location and service at Art Deco Montana were stellar!
Cons:
9.5 Excellent
Pros: I chose the hotel due to the excellent location away from the main road. The views from our hotel room and the beach club were exceptional. We dined in the Scala restaurant and thought the views were amazing too. The food was exceptional and the waiters were particularly welcoming, polite and the service was a high standard. We chose the hotel, due to the live music played in the evening. Rooms were extremely clean too. A wonderful place to stay.
Cons:
With a stay at Art Deco Hotel Montana in Lucerne, you'll be within a 15-minute walk of Loewenplatz and Lucerne Town Hall. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.
A stay at Grand Hotel National places you in the heart of Lucerne, within a 10-minute walk of Loewenplatz and Lucerne Town Hall. Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
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Overall 9.0 Excellent
Based on 931 reviews
All reviews
- All reviews
- Couples
- Families
Excellent
9.5
Pros: Great location
Excellent
8.3
Pros: Location was special and property was grand
Excellent
9.3
Pros: Views from the balcony were amazing!
Good
7.5
Pros: Location
Excellent
9.3
Pros: - Views of the lake Luzern from the room are amazing. - Very good location. Right next to the casino. - Staff was very helpful.
Excellent
8.3
Pros: 1) Location. 2) Room. 3) staff.
Excellent
8.0
Pros: Location, restaurant & bar
Excellent
10.0
Pros: Wonderful location, gorgeous view, attentive staff, excellent stay.
Excellent
8.8
Pros: The location on the lake Lucerne
Excellent
10.0
Pros: Perfect!
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Details
Reviews
Overall 9.0 Excellent
Based on 931 reviews
Location
9.5
Pool
9.4
Bar
8.3
Room
8.2
Service
7.9
Breakfast
6.2
Wellness
4.3
Location
9.3
Service
8.3
Room
7.6
Comfort
6.3
Location
9.6
Service
8.2
Room
7.3
9.5 Excellent
Pros: Great location
Cons: The ground floor and reception should be upgraded.
8.3 Excellent
Pros: Location was special and property was grand
Cons: Room was a little small and has a small shower bath
9.3 Excellent
Pros: Views from the balcony were amazing!
Cons: Air conditioning was weak
7.5 Good
Pros: Location
Cons: Breakfast
9.3 Excellent
Pros: - Views of the lake Luzern from the room are amazing. - Very good location. Right next to the casino. - Staff was very helpful.
Cons: - The hotel is around a km from the main train station. You'll have to take a taxi, if you have luggage. - Prices are on the higher side.
8.3 Excellent
Pros: 1) Location. 2) Room. 3) staff.
Cons: 1) Not many choices at breakfast. 2) Lobby without air condition. 3) swimming pool is not meeting expectation.
8.0 Excellent
Pros: Location, restaurant & bar
Cons: Small rooms, weird cut/shape, overstuffed with random furniture.
Too noise with next doors, hall way noises very audible, especially in the morning with the house staff - vacuuming rooms with open doors... Not exactly 5 star hotel behavior.
10.0 Excellent
Pros: Wonderful location, gorgeous view, attentive staff, excellent stay.
Cons: Room would not lock, however minor inconvenience that was promptly fixed.
8.8 Excellent
Pros: The location on the lake Lucerne
Cons: It’s over priced
10.0 Excellent
Pros: Perfect!
Cons:
A stay at Grand Hotel National places you in the heart of Lucerne, within a 10-minute walk of Loewenplatz and Lucerne Town Hall. Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
CASCADA Boutique Hotel****
We are centrally located in the trendy Lucerne Neustadt district, within walking distance of the train station, Lake Lucerne and the old town. Your stay will be in one of our 66 modern, boutique-style rooms, each one individually designed around the theme of Swiss waterfalls. Rounding out the offering is the BOLERO Restaurante, well-known throughout the city, where a rich breakfast buffet awaits you. And at lunch and in the evening you can enjoy Spanish specialty dishes and select wines and gins at the bar.
66 Waterfall Rooms:
The boutique styling is complemented by air conditioning and extremely comfortable new beds in all rooms. We are pleased to fill your minibar daily with beverages at no extra charge. The top-rated breakfast buffet – included in the price – will be a true highlight of your stay. fitness center with sauna is included too.
CASCADA Boutique Hotel – the ideal place for your stay in Lucerne and a superb springboard to the Swiss Alps.
Overall 8.9 Excellent
Based on 2,168 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Excellent
9.3
Pros: It is quite quiet. The room is clean.
Good
7.5
Pros: Good location, good hotel, good staff, very good breakfast.
Excellent
10.0
Pros: We upgraded our room. The Bolero restaurant dinner and service were excellent. The location is a short walk from the train station and the older parts of town.
Excellent
10.0
Pros: 1. Superb Location Walking distance about 10mins from Zurich HB and also the Pier. Restaurants are just outside of the hotel and a Migros on your way to or from the hotel. 2. Proffesional Staffs. Thumbs up to Ms. Geraldine. She was bussy with few others guests, but still explained everything to me so calm and not rushing at all. 3. Comfy room with Air Conditioner The room is big enough for me alone. The main point is, under this heat wave, Air Conditioner is a must and they work very well in my room. I saw few tourists came for this hotel because they just checked out from the previous hotel that has no air conditioner. 4. Breakfast Breakfast is delicious, nothing to complaint at all.
Excellent
10.0
Pros: Every thing was really good
Excellent
8.2
Pros: The rooms were small, but comfortable, and clean. It is a short walk from the train station, Chapel Bridge, Old Towne, the pier, and plenty of restaurants. The breakfast was phenomenal, and definitely added a lot of value to the price of the room. We enjoyed using the complimentary bicycles. The daily beverages were a welcome treat at the end of a long day of sightseeing.
We had a wonderful stay, and have nothing but the highest compliments for the staff. They were friendly, warm, welcoming, and helpful. Arlinda always seemed ready to go the extra mile to make our stay extra special. Our thanks to her and everyone else who made our trip a huge success.
Excellent
9.5
Pros: The property was brilliant, exceeded expectations I would say. Their breakfast is pretty good too, with a wide variety of options (even halal food options). We were upgraded to a superior room and the room size is bigger than most in Europe, I would say. The property is clean, well managed and have facilities like gym and spa available too. We were also kindly given free local tickets for transport by the property and complimentary mini bar (non-alcoholic) items were provided, which is rare. The location is perfect, around 5-7 minutes walk from chapel bridge and the main city. Main station is 5 minutes walk, at the maximum. The property offers bicycles and scooters to guests too and parking is also available on site (separate charges for that).
Good
7.0
Pros: Good except for good price!
Excellent
9.5
Pros: - nice staff (specially kristal any time at the reception, nizar at the resturant, dominik when checking out) - breakfast - room is clean and comfortable - location not too close but still good - free drinks
Excellent
10.0
Pros: Extremely accommodating, great facility, friendly staff, AMAZING breakfast.
Excellent
8.8
Pros: Great location
Excellent
10.0
Pros: Excellent staff and restaurant
Details
Reviews
Overall 8.9 Excellent
Based on 2,168 reviews
Bar
10.0
Breakfast
9.8
Service
9.6
Location
9.2
WiFi
9.2
Value
8.4
Room
7.8
Comfort
4.7
Breakfast
9.9
Service
9.5
Location
9.5
Value
8.8
Room
7.2
Comfort
4.8
Breakfast
9.9
Service
9.7
Location
9.3
Room
7.5
Comfort
4.4
Breakfast
9.8
Room
7.6
9.3 Excellent
Pros: It is quite quiet. The room is clean.
Cons: It is about 10 mins walk from the Lucern train station. The room is a hit small but still okay.
7.5 Good
Pros: Good location, good hotel, good staff, very good breakfast.
Cons: Nothing in particular.
10.0 Excellent
Pros: We upgraded our room. The Bolero restaurant dinner and service were excellent. The location is a short walk from the train station and the older parts of town.
Cons:
10.0 Excellent
Pros: 1. Superb Location Walking distance about 10mins from Zurich HB and also the Pier. Restaurants are just outside of the hotel and a Migros on your way to or from the hotel. 2. Proffesional Staffs. Thumbs up to Ms. Geraldine. She was bussy with few others guests, but still explained everything to me so calm and not rushing at all. 3. Comfy room with Air Conditioner The room is big enough for me alone. The main point is, under this heat wave, Air Conditioner is a must and they work very well in my room. I saw few tourists came for this hotel because they just checked out from the previous hotel that has no air conditioner. 4. Breakfast Breakfast is delicious, nothing to complaint at all.
Cons: Nothing. Everything is perfect!
10.0 Excellent
Pros: Every thing was really good
Cons:
8.2 Excellent
Pros: The rooms were small, but comfortable, and clean. It is a short walk from the train station, Chapel Bridge, Old Towne, the pier, and plenty of restaurants. The breakfast was phenomenal, and definitely added a lot of value to the price of the room. We enjoyed using the complimentary bicycles. The daily beverages were a welcome treat at the end of a long day of sightseeing.
We had a wonderful stay, and have nothing but the highest compliments for the staff. They were friendly, warm, welcoming, and helpful. Arlinda always seemed ready to go the extra mile to make our stay extra special. Our thanks to her and everyone else who made our trip a huge success.
Cons:
9.5 Excellent
Pros: The property was brilliant, exceeded expectations I would say. Their breakfast is pretty good too, with a wide variety of options (even halal food options). We were upgraded to a superior room and the room size is bigger than most in Europe, I would say. The property is clean, well managed and have facilities like gym and spa available too. We were also kindly given free local tickets for transport by the property and complimentary mini bar (non-alcoholic) items were provided, which is rare. The location is perfect, around 5-7 minutes walk from chapel bridge and the main city. Main station is 5 minutes walk, at the maximum. The property offers bicycles and scooters to guests too and parking is also available on site (separate charges for that).
Cons:
7.0 Good
Pros: Good except for good price!
Cons:
9.5 Excellent
Pros: - nice staff (specially kristal any time at the reception, nizar at the resturant, dominik when checking out) - breakfast - room is clean and comfortable - location not too close but still good - free drinks
Cons: Room service: If you want to sleep till 8:00 am you need to inform the hotel otherwise room service will open the door, “dont disturb” tag doesnt work in this hotel. Room size: rooms are bit small
10.0 Excellent
Pros: Extremely accommodating, great facility, friendly staff, AMAZING breakfast.
Cons:
8.8 Excellent
Pros: Great location
Cons: Rooms aren’t very sound proof so could hear everything outside
10.0 Excellent
Pros: Excellent staff and restaurant
Cons:
CASCADA Boutique Hotel****
We are centrally located in the trendy Lucerne Neustadt district, within walking distance of the train station, Lake Lucerne and the old town. Your stay will be in one of our 66 modern, boutique-style rooms, each one individually designed around the theme of Swiss waterfalls. Rounding out the offering is the BOLERO Restaurante, well-known throughout the city, where a rich breakfast buffet awaits you. And at lunch and in the evening you can enjoy Spanish specialty dishes and select wines and gins at the bar.
66 Waterfall Rooms:
The boutique styling is complemented by air conditioning and extremely comfortable new beds in all rooms. We are pleased to fill your minibar daily with beverages at no extra charge. The top-rated breakfast buffet – included in the price – will be a true highlight of your stay. fitness center with sauna is included too.
CASCADA Boutique Hotel – the ideal place for your stay in Lucerne and a superb springboard to the Swiss Alps.
Designed by the celebrated Parisian architect Jean Nouvel, the hotel is tranquilly and centrally situated next to an adjacent park in the heart of Lucerne.The Culture and Convention Center, the historic quarter with its lake promenade and the train station are all accessible within a 5-minute walk. Completely conceived and designed by Nouvel, the interiors are an architectural marvel and bear Nouvel's classic hallmark - the interplay of wood and steel. All of The Hotel's vertical panels are made from wood, whilst the horizontal panels are made from stainless steel. The purposefully understated corridor leads guests into the rooms, each with large windows that open up breath-taking views of the city and the park next to the hotel. Each room is unique, with different ceiling or wall projections depicting 30 film scenes from Nouvel's own personal background, creating a cinematic experience for guests.
Overall 8.9 Excellent
Based on 316 reviews
All reviews
- All reviews
- Couples
Okay
5.5
Pros: Good service from reception staff.
Excellent
8.3
Pros: The staff was very friendly, polite and professional. Got free upgrade, which was very nice. Location is good for traveling.
Excellent
8.8
Pros: Location. Staff service
Excellent
9.5
Pros: The Hotel was amazing. The design component was an artistic delight. The staff were very helpful and enthusiastic which completed our stay. We loved the art in our room.
Good
7.5
Pros: Beds were comfy and staff were extremely friendly and accommodating. Location was spot on for most of the city's main sights.
Excellent
9.3
Pros: the room was very beautiful, nicely decorated. The staff very friendly.
Excellent
10.0
Pros: This is a superb hotel very close to all the attractions and the service is top notch!
Good
7.5
Pros: The location was amazing very close to the lake
Excellent
9.3
Pros: a pleasant, well-located hotel
Excellent
9.3
Pros: Unbelievably friendly and efficient staff.
Details
Reviews
Overall 8.9 Excellent
Based on 316 reviews
Location
9.7
Service
8.5
Vibe
7.9
Comfort
7.5
Room
7.3
Food
5.7
Breakfast
4.5
Value
2.8
Location
9.4
Service
8.2
5.5 Okay
Pros: Good service from reception staff.
Cons: very basic room looks like a hospital.. not impressed also very expensive for the facilities offered
8.3 Excellent
Pros: The staff was very friendly, polite and professional. Got free upgrade, which was very nice. Location is good for traveling.
Cons: The bathroom is not very new and looks a bit shabby and bathtub had stains all over.
8.8 Excellent
Pros: Location. Staff service
Cons: Rooms are way too dark
9.5 Excellent
Pros: The Hotel was amazing. The design component was an artistic delight. The staff were very helpful and enthusiastic which completed our stay. We loved the art in our room.
Cons:
7.5 Good
Pros: Beds were comfy and staff were extremely friendly and accommodating. Location was spot on for most of the city's main sights.
Cons: Because I had booked through booking.com, I was told that I could not get my Marriott/Starwood points. This had not been clearly stated to me in my reservation.
9.3 Excellent
Pros: the room was very beautiful, nicely decorated. The staff very friendly.
Cons: despite the attention and friendliness of the employees the breakfast is poor and not worthy 30fr of a 5 star hotel
10.0 Excellent
Pros: This is a superb hotel very close to all the attractions and the service is top notch!
Cons: Nothing
7.5 Good
Pros: The location was amazing very close to the lake
Cons: They didnt serve complementary water the whole stay and the staff was rude about not serving it.
9.3 Excellent
Pros: a pleasant, well-located hotel
Cons: breakfast was terrible - you have to order, the staff is very rushed, did not feel any relaxation
9.3 Excellent
Pros: Unbelievably friendly and efficient staff.
Cons: Very dark room. Light switches did not work well. Too much emphasize on form instead of comfort.
Designed by the celebrated Parisian architect Jean Nouvel, the hotel is tranquilly and centrally situated next to an adjacent park in the heart of Lucerne.The Culture and Convention Center, the historic quarter with its lake promenade and the train station are all accessible within a 5-minute walk. Completely conceived and designed by Nouvel, the interiors are an architectural marvel and bear Nouvel's classic hallmark - the interplay of wood and steel. All of The Hotel's vertical panels are made from wood, whilst the horizontal panels are made from stainless steel. The purposefully understated corridor leads guests into the rooms, each with large windows that open up breath-taking views of the city and the park next to the hotel. Each room is unique, with different ceiling or wall projections depicting 30 film scenes from Nouvel's own personal background, creating a cinematic experience for guests.
The century-old City Palais located in the very heart of Lucerne has been masterfully restored. Concealed behind the historical facade lies the Renaissance Lucerne Hotel - a first-class, distinctive luxury hotel offering a blend of personal attention, stylish ambience and cutting-edge technical amenities with complimentary W-Lan. Enjoy contemporary comfort and visit Lucerne - the City of Lights and its tourist attractions from our doorstep. Lake Lucerne, the world-famous Chapel Bridge, the Lion Monument, the old historic city center and the Culture & Convention Center (KKL) among others are only a stone's throw away. Lucerne's landmark mountains, Pilatus, Rigi and Titlis are definitely worth a visit or alternatively take one of the many boat excursions on the lake. Lucerne train station is located within a 3-minute walk where convenient, regular train connections to the business and financial centers of Zug and Zurich are easily reached. Zurich International Airport is located 1 hour away.
Overall 8.8 Excellent
Based on 721 reviews
All reviews
- All reviews
- Couples
- Families
Good
6.3
Pros: Quality of the room!
Excellent
9.5
Pros: Everytime that I stay in Lucerne; I stay at this hotel. I was till now never disappointed. The location is very central, near form the railroad station. The room are clean. The quality of the breakfast is very good. The staff is very friendly and helpful. What can we ask more
Excellent
10.0
Pros: Just 5 minutes’ walk from the train station, clean room with air conditioning, coffee machine and balcony, friendly and helpful staffs, near to several excellent restaurants
Excellent
9.5
Pros: Location convenient and very clean
Good
7.0
Good
7.5
Pros: Good Location
Excellent
8.8
Pros: Good location. Sophisticated, modern interiors. Loved the bathroom with good-quality amenities. Plush bedding. Exotic brakfast room.
Good
7.0
Pros: Room was evidently recently refurbished and had plenty of space. Very clean. Great location for exploring the city and for access to the quai and train station. Friendly and approachable front desk staff.
Excellent
9.5
Pros: Great location, convenient to the train station and old town
Excellent
9.0
Pros: I made last minute changes to arrive early and contacted the hotel for an earlier booking- 2 nights rather than 1-which they accommodated promptly and efficiently. Hotel employee was fantastic. My traveling companion was challenging. But the sta
Excellent
9.5
Pros: Every time I go to Luzern, I come back with the same pleasure in this hotel
Excellent
10.0
Pros: Location and staff were great
Details
Reviews
Overall 8.8 Excellent
Based on 721 reviews
Location
9.5
Service
9.4
Food
9.4
Breakfast
9.3
Room
8.0
Comfort
6.7
Bar
5.0
Location
9.4
Service
9.0
Room
7.3
Location
9.6
Service
9.5
6.3 Good
Pros: Quality of the room!
Cons: A/C did not work and the outside temperature was in mid 90s and the room was on the top floor. The A/C worked great in the hall. Manager did not have someone check the A/C.
9.5 Excellent
Pros: Everytime that I stay in Lucerne; I stay at this hotel. I was till now never disappointed. The location is very central, near form the railroad station. The room are clean. The quality of the breakfast is very good. The staff is very friendly and helpful. What can we ask more
Cons: -
10.0 Excellent
Pros: Just 5 minutes’ walk from the train station, clean room with air conditioning, coffee machine and balcony, friendly and helpful staffs, near to several excellent restaurants
Cons: Nothing
9.5 Excellent
Pros: Location convenient and very clean
Cons: A little pricey
7.0 Good
Pros:
Cons: More than one little bar of soap would have been nice.
7.5 Good
Pros: Good Location
Cons: 1. Our room is at the attic, which has irregular shape and makes the room extra small. This fact is not revealed in the picture of the room. In addition, the facilities of the room do not match the picture, either. 2. The price changes drastically. The rate of our room was around 200CHF cheaper than we booked in total. So, better to check the price frequently if you want to stay. 3. Its rate of visa markup fee is 3%, which is the worst we encountered in our trip of Switzerland. Normally, it should be 1.5%.
8.8 Excellent
Pros: Good location. Sophisticated, modern interiors. Loved the bathroom with good-quality amenities. Plush bedding. Exotic brakfast room.
Cons: Even though I booked way before the check-in date at a free cancellation rate, the price is still overrated. Since it was ony an overnight stay I didn't want to bother with other booking agencies but if I was asked if I would stay here again, definitely not at this rate!!
7.0 Good
Pros: Room was evidently recently refurbished and had plenty of space. Very clean. Great location for exploring the city and for access to the quai and train station. Friendly and approachable front desk staff.
Cons: Just lacking in a few additional touches, breakfast was a bit of a mission to get what we wanted, some waitresses far better than others maybe we got an inexperienced waitress on one occasion.
9.5 Excellent
Pros: Great location, convenient to the train station and old town
Cons:
9.0 Excellent
Pros: I made last minute changes to arrive early and contacted the hotel for an earlier booking- 2 nights rather than 1-which they accommodated promptly and efficiently. Hotel employee was fantastic. My traveling companion was challenging. But the sta
Cons: No. I was thoroughly impressed with everyone. I have 20+ years in hotel/restaurant management and even i may have lost my cool with my traveling companion's behavior (as i did several times during our trip) but your staff was exceptional dealing with her.
9.5 Excellent
Pros: Every time I go to Luzern, I come back with the same pleasure in this hotel
Cons: does not have enough parking spaces
10.0 Excellent
Pros: Location and staff were great
Cons:
The century-old City Palais located in the very heart of Lucerne has been masterfully restored. Concealed behind the historical facade lies the Renaissance Lucerne Hotel - a first-class, distinctive luxury hotel offering a blend of personal attention, stylish ambience and cutting-edge technical amenities with complimentary W-Lan. Enjoy contemporary comfort and visit Lucerne - the City of Lights and its tourist attractions from our doorstep. Lake Lucerne, the world-famous Chapel Bridge, the Lion Monument, the old historic city center and the Culture & Convention Center (KKL) among others are only a stone's throw away. Lucerne's landmark mountains, Pilatus, Rigi and Titlis are definitely worth a visit or alternatively take one of the many boat excursions on the lake. Lucerne train station is located within a 3-minute walk where convenient, regular train connections to the business and financial centers of Zug and Zurich are easily reached. Zurich International Airport is located 1 hour away.
With a stay at Romantik Hotel Wilden Mann, you'll be centrally located in Lucerne, within a 5-minute walk of Chapel Bridge and Lucerne Town Hall. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Lucerne? This hotel has facilities measuring 1744 square feet (162 square meters), including conference space.
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Overall 8.8 Excellent
Based on 469 reviews
All reviews
- All reviews
- Couples
Excellent
9.5
Pros: Location: downtown, pedestrian area.
Excellent
8.8
Pros: The location was an easy walk from the train station right on the edge of the old town
Excellent
10.0
Pros: Unforgettable experience staying in this 500 year old establishment. The location was by far a highlight, so close to the water and the sights. Take my advice if you are visiting Lucern, stay here. David & Kirby
Excellent
10.0
Pros: Everything! An elegant and beautiful hotel in a great location convenient for exploring Luzern Old Town and the city walls, and is close to the railway station and lake. We booked a junior suite which was spacious, as was the bathroom. There is a lift which is great for getting luggage to the upper floors. The buffet breakfast was excellent with a wide range of choices, and both restaurants in the hotel (Sauvage and Burgerstube) are also excellent (even if the menus are similar). The staff are welcoming, helpful and attentive.
Excellent
9.5
Pros: Great location, lovely, quirky, atmospheric hotel.
Excellent
9.5
Pros: The room was spacious, clean and comfortable. Though during the hot days, the airconditioning would be much better than the fan. The breakfasts and especially dinners were outstanding. The hotel is located very close to all the interesting places, just about 5 minutes walk from the Chapel Bridge. The hotel is quite expensive, but mostly worth "the price.
Okay
5.5
Excellent
10.0
Pros: Either new or newly renovated
Excellent
9.3
Pros: Breakfast was nicely served buffet in a purposed dining area. All was good, location great, easy, short walk to the lakefront and view across to the town center and lakeside restaurants. Very nice town. Our room was large but some our group had very small rooms. Elevator! Nice lake boat rides available on the waterfront in front of train station.
Excellent
9.5
Pros: We had a suite with air conditioning, it was a blessing in the unusually hot weather. I understand other rooms do not have air conditioning. Rudi at reception was always cheery and very helpful.
Details
Reviews
Overall 8.8 Excellent
Based on 469 reviews
Service
9.6
Location
9.4
Food
9.1
Breakfast
8.2
Room
7.3
Comfort
5.4
Location
9.5
Room
6.2
9.5 Excellent
Pros: Location: downtown, pedestrian area.
Cons:
8.8 Excellent
Pros: The location was an easy walk from the train station right on the edge of the old town
Cons: A little expensive but that’s Switzerland.
10.0 Excellent
Pros: Unforgettable experience staying in this 500 year old establishment. The location was by far a highlight, so close to the water and the sights. Take my advice if you are visiting Lucern, stay here. David & Kirby
Cons: Leaving this place
10.0 Excellent
Pros: Everything! An elegant and beautiful hotel in a great location convenient for exploring Luzern Old Town and the city walls, and is close to the railway station and lake. We booked a junior suite which was spacious, as was the bathroom. There is a lift which is great for getting luggage to the upper floors. The buffet breakfast was excellent with a wide range of choices, and both restaurants in the hotel (Sauvage and Burgerstube) are also excellent (even if the menus are similar). The staff are welcoming, helpful and attentive.
Cons: Nothing
9.5 Excellent
Pros: Great location, lovely, quirky, atmospheric hotel.
Cons: No kettle or coffee makers in rooms, just one machine on the second floor that serves instant coffee. Not good enough for a hotel of this standard.
9.5 Excellent
Pros: The room was spacious, clean and comfortable. Though during the hot days, the airconditioning would be much better than the fan. The breakfasts and especially dinners were outstanding. The hotel is located very close to all the interesting places, just about 5 minutes walk from the Chapel Bridge. The hotel is quite expensive, but mostly worth "the price.
Cons: Everything was fine.
5.5 Okay
Pros:
Cons: No WiFi at all in the room except right at the door. Bed was supposed to be queen but got two twin beds. Shower head didn't work and hand to use the shower "wand" the whole time, staff came to check and agreed it was broken but didn't offer any compensation and rooms were booked solid and wouldn't switch. Robe was stained. Morning staff offered a gift as compensation in the morning and apologized that night shift didn't do anything for us.
10.0 Excellent
Pros: Either new or newly renovated
Cons:
9.3 Excellent
Pros: Breakfast was nicely served buffet in a purposed dining area. All was good, location great, easy, short walk to the lakefront and view across to the town center and lakeside restaurants. Very nice town. Our room was large but some our group had very small rooms. Elevator! Nice lake boat rides available on the waterfront in front of train station.
Cons: I don’t like that my photos on this and the last couple of reviews I’ve posted are flipped back to landscape format when they have been edited in my iPhoto’s to appear in portrait mode. Why and how can I correct this or delete them if they are not correct? I can get the x but they won’t delete. Also, the property photos mix with surrounding area photos.
9.5 Excellent
Pros: We had a suite with air conditioning, it was a blessing in the unusually hot weather. I understand other rooms do not have air conditioning. Rudi at reception was always cheery and very helpful.
Cons: Can’t think of anything.
With a stay at Romantik Hotel Wilden Mann, you'll be centrally located in Lucerne, within a 5-minute walk of Chapel Bridge and Lucerne Town Hall. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Lucerne? This hotel has facilities measuring 1744 square feet (162 square meters), including conference space.
Overall 8.7 Excellent
Based on 3,396 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10.0
Pros: Location is so perfect
Excellent
10.0
Pros: Everything
Excellent
10.0
Pros: Excellent location! 5 minute walk to train station, Lake Lucerne boat, Chapel Bridge, restaurants and shopping. Rooms were well appointed and modern.
Excellent
10.0
Pros: Staff were fantastic and room, location amazing
Excellent
8.5
Pros: It's a nice B&B. A little away from the tourist areas. It's a quiet area.
Excellent
10.0
Pros: Room condition, location, service, quality of breakfast were all great.
Good
6.0
Pros: Room was comfortable, coffee machine, air con. Good location.
Okay
5.0
Pros: The location only
Excellent
10.0
Pros: Fabulous location. Staff incredibly helpful. Room air conditioned and laid out well. Lavazza coffee machine. English TV channels. Beds comfortable. Free water and fruit. Would highly recommend.
Good
7.5
Pros: The quietness of the surrounding and the ease to many restaurants around the hotel
Excellent
10.0
Pros: Location was exceptional! Right by the bridge and old town. Breakfast included was perfect. Front desk was very knowledgeable and made our trip to Pilatus a breeze.
Details
Reviews
Overall 8.7 Excellent
Based on 3,396 reviews
Location
9.8
Service
8.9
WiFi
8.5
Breakfast
8.4
Room
7.8
Comfort
5.7
Location
9.6
Service
8.7
Breakfast
8.5
Room
8.2
Location
9.8
Service
9.0
Breakfast
8.5
Room
8.1
Location
9.7
Service
9.1
Room
6.6
Location
9.8
Service
8.4
10.0 Excellent
Pros: Location is so perfect
Cons:
10.0 Excellent
Pros: Everything
Cons: Nothing
10.0 Excellent
Pros: Excellent location! 5 minute walk to train station, Lake Lucerne boat, Chapel Bridge, restaurants and shopping. Rooms were well appointed and modern.
Cons: The air conditioning is not as cold as we would have liked. Maintenance tried to fix it but apparently it was a low as it could go. It's not like US ac and would take some getting used to if it was extremely any hotter out. It was in the 80's while we were there.
10.0 Excellent
Pros: Staff were fantastic and room, location amazing
Cons:
8.5 Excellent
Pros: It's a nice B&B. A little away from the tourist areas. It's a quiet area.
Cons: It smelled a little funny in the bathroom. But overall good.
10.0 Excellent
Pros: Room condition, location, service, quality of breakfast were all great.
Cons: Nothing
6.0 Good
Pros: Room was comfortable, coffee machine, air con. Good location.
Cons: Staff were not very personable, none of our requests where granted. Shower head was just horrible, most the holes where blocked .Water leaked all over the floor. Housekeeping was extremely noisy from 6am. Overpriced, I would expect more for a four star hotel.
5.0 Okay
Pros: The location only
Cons: The attitude of the front desk
10.0 Excellent
Pros: Fabulous location. Staff incredibly helpful. Room air conditioned and laid out well. Lavazza coffee machine. English TV channels. Beds comfortable. Free water and fruit. Would highly recommend.
Cons:
7.5 Good
Pros: The quietness of the surrounding and the ease to many restaurants around the hotel
Cons: No kettle in the room
10.0 Excellent
Pros: Location was exceptional! Right by the bridge and old town. Breakfast included was perfect. Front desk was very knowledgeable and made our trip to Pilatus a breeze.
Cons:
Overall 8.7 Excellent
Based on 1,889 reviews
All reviews
- All reviews
Excellent
10.0
Pros: This Hotel was lovely and the location couldn't be beat! We had a view of the river and mountains, which was stunning! Unfortunately, a heatwave was sweeping through the area and temperatures rose to around 38°C (~100°F) during the day. There is no AC in the rooms, however there was a fan and we were able to leave the window open over night. The breakfast was very good.
Okay
5.0
Pros: Location
Excellent
9.3
Pros: Great location. Clean rooms.
Excellent
9.3
Pros: Excellent location, great staff, comfortable rooms.
Excellent
8.8
Good
6.3
Pros: Location
Excellent
10.0
Pros: Fantastic views. Central location. The complimentary breakfast is light, but nice. Spacious and comfy boutique room.
Good
7.5
Pros: room space location
Good
7.5
Pros: The staff (especially at reception, but also at breakfast) were all incredibly kind and helpful, the location was exceptional, right by the covered bridge. The bed was comfortable and breakfast was sufficient.
Okay
4.3
Pros: The location!
Good
7.0
Pros: Location was fabulous
Excellent
9.5
Pros: Best location. 5 minutes walk to the station. So clean and have a nice view through terrace. Quite good breakfast.
Okay
4.7
Pros: Hotel Des Alpes is very near to the train station. About 10 mins walk. And is a stone throw away from Chapel Bridge. Booked this room due to the convenience. Rooms was spacious but very basic.
Good
6.3
Pros: The location was great.
Good
7.7
Pros: Very nice location!
Good
7.0
Pros: The location was excellent almost directly opposite the the famous Kapellbrücke (chapel bridge) which my waterfront room had a great view of. it is also part of the picturesque old city. The main train station, the exhibition centre & Luzern museum of arts (KKL) were a stone's throw away. My room was spacious, comfortable, clean and tidy. The en suite was immaculate. On the whole, the staff were friendly, smiling and helpful.
Good
7.0
Pros: Fantastic central location for tourists to Lucerne. Good size room at a very reasonable price. Great river and mountain view from river side rooms
Good
7.0
Pros: Good location close to the old town & easy walk from the railway station. Good buffet breakfast & helpful staff. Comfortable bedroom & generally nice ambience to the hotel.
Good
7.2
Pros: Good location, lovely room and great en suite shower room, quiet for a city centre, lovely breakfast terrace and good breakfast
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Cons: $self.cons
Good
7.6
Pros: Our room was on the 5th floor, and we had a lovely balcony with a view of the river. The room was very nice and clean. Breakfast was good.
Excellent
8.0
Pros: Great for Lake view and City centre, all clean and nice breakfast
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Cons: $self.cons
Okay
5.2
Pros: very good location,and a great view of the town.Friendly staff and well maintained place.
Details
Reviews
Overall 8.7 Excellent
Based on 1,889 reviews
Cleanliness
9.0
Comfort
8.3
Location
9.7
Services
8.2
Staff
9.1
Value for money
7.8
10.0 Excellent
Pros: This Hotel was lovely and the location couldn't be beat! We had a view of the river and mountains, which was stunning! Unfortunately, a heatwave was sweeping through the area and temperatures rose to around 38°C (~100°F) during the day. There is no AC in the rooms, however there was a fan and we were able to leave the window open over night. The breakfast was very good.
Cons: nothing
5.0 Okay
Pros: Location
Cons: Very small rooms
9.3 Excellent
Pros: Great location. Clean rooms.
Cons: Hotel does not have air conditioning. I knew this beforehand however the weather was extremely hot making sleeping difficult
9.3 Excellent
Pros: Excellent location, great staff, comfortable rooms.
Cons: Elevator was out of order for a while.
8.8 Excellent
Pros:
Cons: Air conditioning!
6.3 Good
Pros: Location
Cons: No AC
10.0 Excellent
Pros: Fantastic views. Central location. The complimentary breakfast is light, but nice. Spacious and comfy boutique room.
Cons: No air conditioning.
7.5 Good
Pros: room space location
Cons: nothing
7.5 Good
Pros: The staff (especially at reception, but also at breakfast) were all incredibly kind and helpful, the location was exceptional, right by the covered bridge. The bed was comfortable and breakfast was sufficient.
Cons: The room was exceptionally small, and the window was tiny. When opening the door to the bathroom it was hard to move around. Especially because Luzern was rainy during my stay, the room was not a particularly comfortable refuge. For that reason, I do not think this particular room (one person, city view) in Hotel des Alpes gets you value for money.
4.3 Okay
Pros: The location!
Cons: The room was very outdated and didn't look clean. One small window with a small fan. Very uncomfortable.
7.0 Good
Pros: Location was fabulous
Cons: No air conditioning. Very small room
9.5 Excellent
Pros: Best location. 5 minutes walk to the station. So clean and have a nice view through terrace. Quite good breakfast.
Cons: In the terrace and near the window, some bugs were there. I think it’s because of lights at night. So be careful!
4.7 Okay
Pros: Hotel Des Alpes is very near to the train station. About 10 mins walk. And is a stone throw away from Chapel Bridge. Booked this room due to the convenience. Rooms was spacious but very basic.
Cons: The entrance is not via the river but have to go one round to the back. Lugging the luggage is difficult on the copper grounds. Staffs were not very friendly or maybe we are Asians? Walls of the rooms are very thin.
6.3 Good
Pros: The location was great.
Cons:
7.7 Good
Pros: Very nice location!
Cons: None!
7.0 Good
Pros: The location was excellent almost directly opposite the the famous Kapellbrücke (chapel bridge) which my waterfront room had a great view of. it is also part of the picturesque old city. The main train station, the exhibition centre & Luzern museum of arts (KKL) were a stone's throw away. My room was spacious, comfortable, clean and tidy. The en suite was immaculate. On the whole, the staff were friendly, smiling and helpful.
Cons: An adaptor for UK electrical plugs was not available, but the staff did there best to find me one.
7.0 Good
Pros: Fantastic central location for tourists to Lucerne. Good size room at a very reasonable price. Great river and mountain view from river side rooms
Cons: Reception staff could have been more helpful - no tourist information available and they didn't give any advice. No iron in hotel at all.
7.0 Good
Pros: Good location close to the old town & easy walk from the railway station. Good buffet breakfast & helpful staff. Comfortable bedroom & generally nice ambience to the hotel.
Cons: Everything was fine, no adverse comments to make.
7.2 Good
Pros: Good location, lovely room and great en suite shower room, quiet for a city centre, lovely breakfast terrace and good breakfast
7.6 Good
Pros: Our room was on the 5th floor, and we had a lovely balcony with a view of the river. The room was very nice and clean. Breakfast was good.
Cons: This was the only hotel we stayed in on our two-week trip to Switzerland that did not allow us to check in early. We only arrived a half-hour before check-in time and were not able to go to our room until 2 o'clock. Fortunately this was not the hotel we stayed in right after our transatlantic flight.
8.0 Excellent
Pros: Great for Lake view and City centre, all clean and nice breakfast
5.2 Okay
Pros: very good location,and a great view of the town.Friendly staff and well maintained place.
Cons: uncomfortable pillows . so ask for better ones.
With a stay at Altstadt Hotel Krone Luzern, you'll be centrally located in Lucerne, steps from Lucerne Town Hall and 3 minutes by foot from Chapel Bridge. Featured amenities include complimentary wired Internet access, a computer station, and multilingual staff.
-750461.jpg?width=66&height=66&crop=true)
-740445.jpg?width=66&height=66&crop=true)
Overall 8.6 Excellent
Based on 1,320 reviews
All reviews
- All reviews
- Families
- Couples
Good
7.0
Pros: Location and access to parking
Good
7.0
Pros: Location was great and convenient for all activity.
Excellent
10.0
Pros: The location is excellent, right in the old town. The room was clean and modern, with comfortable beds and a nice, large bathroom.
Excellent
8.0
Pros: Location and nice staff Coffe machine
Excellent
9.5
Pros: Great location on quiet pedestrian square. Our room had view of the square with the mountain beyond. Easy walk to train station and old city wall.
Good
7.7
Excellent
9.5
Pros: Great location! Nice, clean room and bathroom. Breakfast was a bargain!
Excellent
9.3
Pros: This hotel was perfectly located. Within walking distance from the train station and to all of the sites.
Excellent
10.0
Pros: The location was great. The room was spacious, modern, and nice - including the bathroom. The staff were friendly.
Excellent
9.1
Pros: Comfortable room for four. Great location. Very clean. Near a very good grocery store with plenty of breakfast options.
Good
7.5
Pros: It was centrally located so location is great!
Okay
5.5
Details
Reviews
Overall 8.6 Excellent
Based on 1,320 reviews
Location
9.2
Service
8.6
Room
8.0
WiFi
7.5
Breakfast
7.2
Comfort
6.2
Amenities
4.5
Location
9.4
Service
8.3
Room
7.1
Comfort
5.7
Value
5.4
Location
9.2
Service
8.8
Breakfast
7.7
Room
7.4
7.0 Good
Pros: Location and access to parking
Cons: Staff didn’t believe we prepaid for breakfast and was accused of lying. No air condition just small portable fans
7.0 Good
Pros: Location was great and convenient for all activity.
Cons: For the rate charged, breakfast should have been included. Approximately 80 USD for a light breakfast feels a bit like being taken advantage of. No doubt Lucerne is a desirable location but did not use this service as it was overpriced for family.
10.0 Excellent
Pros: The location is excellent, right in the old town. The room was clean and modern, with comfortable beds and a nice, large bathroom.
Cons: We had a hard time finding our way to it in our car. Once we called and they directed us, we realized we needed to drive through pedestrian areas to get to the hotel, we found it easily.
8.0 Excellent
Pros: Location and nice staff Coffe machine
Cons: Room temp
9.5 Excellent
Pros: Great location on quiet pedestrian square. Our room had view of the square with the mountain beyond. Easy walk to train station and old city wall.
Cons:
7.7 Good
Pros:
Cons: Very noisy at night. Can easily hear people from outside especially if it's a weekend.
9.5 Excellent
Pros: Great location! Nice, clean room and bathroom. Breakfast was a bargain!
Cons: Lots of street noise very early in the morning.
9.3 Excellent
Pros: This hotel was perfectly located. Within walking distance from the train station and to all of the sites.
Cons: It happened to be hot when we were visiting in July and there was no AC. We did have a few fans that helped a bit, but AC was sorely missed. I think they also should invest in nicer flooring in the upper floor hallways. It didn’t match how nicely the lobby was done.
10.0 Excellent
Pros: The location was great. The room was spacious, modern, and nice - including the bathroom. The staff were friendly.
Cons:
9.1 Excellent
Pros: Comfortable room for four. Great location. Very clean. Near a very good grocery store with plenty of breakfast options.
Cons: Heat seemed to be on. It was very warm in the hotel despite being comfortable outside. Expensive breakfast but there was a great grocery store nearby where we could eat plenty of delicious fresh baked food.
7.5 Good
Pros: It was centrally located so location is great!
Cons: Had to cancel my reservation when I got there because I was not aware the hotel had NO AC. I was there in the middle of the European heatwave so it was just incredibly hot. They provide you with two small fans which were not enough. Will stay here during winter but definitely not during summer.
5.5 Okay
Pros:
Cons: Hotel has no climate control and so in a hot week was very hot and uncomfortable . Fans provided were not enough and sleep was impossible.
With a stay at Altstadt Hotel Krone Luzern, you'll be centrally located in Lucerne, steps from Lucerne Town Hall and 3 minutes by foot from Chapel Bridge. Featured amenities include complimentary wired Internet access, a computer station, and multilingual staff.
A stay at TOP Hotel Restaurant Anker Luzern places you in the heart of Lucerne, within a 10-minute walk of Chapel Bridge and Lucerne Town Hall. Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Overall 8.6 Excellent
Based on 481 reviews
All reviews
- All reviews
Excellent
9.5
Pros: Great place with wonderful contemporary design and color sense. The gorgeous renovated building reveals its history and the materials of the walls with taste, and includes fun books in the lounge area. The breakfasts were absolutely fabulous, and the staff in the restaurant and at the front desk were kind and accommodating. We had a room that didn't have a view of the mountains, but had a charming balcony and was wonderfully quiet. The hotel even has low level air conditioning which was very welcome on the days of sweltering heat.
Excellent
10.0
Pros: Beautiful room, very cool and funky. Lots of small decorative details. Best hotel room I have ever stayed (I have been in many cities across Europe and in the Americas from Canada to Brazil). First hotel I have ever taken a picture to show my wife and thank her for reserving a room in this hotel. I also appreciate receiving a room upgrade upon my arrival. You will not be disappointed!!
Excellent
8.8
Pros: Funky designer boutique hotel in a good location. Fascinating and unique conversion of an historic building.
Good
7.5
Pros: Location was great only 700m from the train station. The staff were very helpful and friendly.
Excellent
10.0
Pros: Breakfast buffet was outstanding. Staff were friendly and helpful. Having bicycles available was a plus.
Excellent
10.0
Pros: convenient location. This charming boutique Hotel is simply fun & friendly. We sincerely enjoyed our stay. VERY quiet room. Lot's of little unexpected extras. Great breakfast!!
Excellent
9.3
Pros: Central location for town centre. Modern boutique hotel.
Excellent
10.0
Pros: good breakfast selection, central location, clean and tidy
Details
Reviews
Overall 8.6 Excellent
Based on 481 reviews
Vibe
9.6
Bar
9.4
Location
9.3
Food
9.1
Breakfast
9.0
Service
9.0
Room
6.9
Value
5.0
Comfort
4.4
9.5 Excellent
Pros: Great place with wonderful contemporary design and color sense. The gorgeous renovated building reveals its history and the materials of the walls with taste, and includes fun books in the lounge area. The breakfasts were absolutely fabulous, and the staff in the restaurant and at the front desk were kind and accommodating. We had a room that didn't have a view of the mountains, but had a charming balcony and was wonderfully quiet. The hotel even has low level air conditioning which was very welcome on the days of sweltering heat.
Cons:
10.0 Excellent
Pros: Beautiful room, very cool and funky. Lots of small decorative details. Best hotel room I have ever stayed (I have been in many cities across Europe and in the Americas from Canada to Brazil). First hotel I have ever taken a picture to show my wife and thank her for reserving a room in this hotel. I also appreciate receiving a room upgrade upon my arrival. You will not be disappointed!!
Cons: I honestly couldn’t find any feedback for things to be improved.
8.8 Excellent
Pros: Funky designer boutique hotel in a good location. Fascinating and unique conversion of an historic building.
Cons: Everything was excellent but the towels were a little thin and hard. Also, it would have been nice to have had a kettle in the room.
7.5 Good
Pros: Location was great only 700m from the train station. The staff were very helpful and friendly.
Cons: The air conditioning was not up to standard for the price you pay for the room. The drinks were expensive especially where you have to pay extra for the tonic water for a gin?
10.0 Excellent
Pros: Breakfast buffet was outstanding. Staff were friendly and helpful. Having bicycles available was a plus.
Cons: Nothing comes to mind!
10.0 Excellent
Pros: convenient location. This charming boutique Hotel is simply fun & friendly. We sincerely enjoyed our stay. VERY quiet room. Lot's of little unexpected extras. Great breakfast!!
Cons:
9.3 Excellent
Pros: Central location for town centre. Modern boutique hotel.
Cons:
10.0 Excellent
Pros: good breakfast selection, central location, clean and tidy
Cons:
A stay at TOP Hotel Restaurant Anker Luzern places you in the heart of Lucerne, within a 10-minute walk of Chapel Bridge and Lucerne Town Hall. Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Welcome to the light-flooded four-star Hotel Astoria amidst the fascinating city of Lucerne, the idyllic and urban centre of Switzerland. There are 243 rooms in different categories, from the simple standard room up to the fancy Deluxe Design room waiting for you. In our award-winning restaurants and bars we spoil you at the highest level with cuisine from Thailand, Italy and Indochina. At last our 14 function rooms on 1100 square meters of meeting space complete our range.
Overall 8.4 Excellent
Based on 2,527 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
9.5
Pros: Room was nice and quiet, something I was worried about, since the hotel is pretty much on the main road. Great accessibility, you can either walk to the station (less than 500m) or take public transport right infront of the hotel.
Good
6.8
Pros: Large and clean rooms .; With an interesting design.
Excellent
10.0
Pros: Everything was great
Excellent
9.3
Pros: Quite large, modern, quiet room. Proximity to rail station, lake and city centre.
Mediocre
3.8
Pros: Breakfast was good with fair amount of choices, room was basic and clean
Excellent
9.3
Pros: Very nice modern room with floor to ceiling windows. Great location
Excellent
9.5
Pros: Very modern, clean and has all the amenities that you would need. Breakfast was included and it was excellent as well.
Okay
5.7
Excellent
9.3
Pros: Location is great
Excellent
8.3
Pros: The location of the hotel is perfect - the famous bridge Kapellbrücke is literally 3 minutes away on foot. You get free tickets for the public transport in the city. The staff are very nice and friendly. There is a car park on site.
Excellent
10.0
Pros: The staff allowed us a late checkout when work meant we were delayed, and then were even delayed for that checkout time.
Restaurant manager in La Cecina served us Pizza even though the kitchen was closed!
Details
Reviews
Overall 8.4 Excellent
Based on 2,527 reviews
Location
9.3
Breakfast
8.6
Service
8.3
WiFi
7.4
Room
6.5
Value
5.0
Wellness
3.5
Location
9.1
Breakfast
8.7
Service
8.5
Cleanliness
6.8
Room
5.2
Value
4.7
Location
9.4
Service
8.3
Vibe
8.2
Breakfast
8.1
Room
6.2
Location
9.3
Breakfast
8.9
Service
8.5
Room
6.8
Service
7.7
Room
5.0
9.5 Excellent
Pros: Room was nice and quiet, something I was worried about, since the hotel is pretty much on the main road. Great accessibility, you can either walk to the station (less than 500m) or take public transport right infront of the hotel.
Cons:
6.8 Good
Pros: Large and clean rooms .; With an interesting design.
Cons: Somewhat noisy. The hotel has a lot of tourists and the staff is constantly overloaded.
10.0 Excellent
Pros: Everything was great
Cons: Nothing
9.3 Excellent
Pros: Quite large, modern, quiet room. Proximity to rail station, lake and city centre.
Cons: Finding the entrance door to the hotel.
3.8 Mediocre
Pros: Breakfast was good with fair amount of choices, room was basic and clean
Cons: This hotel is marketed as a luxury hotel and price reflects the luxury however the facility and the room is very basic hence not worth the money,room feels like a box. The disappointing part of my stay was due to inflexibility and lack of consideration of the hotel and management. Hospitality is also about care of your guests not just banking the money we paid. I had taken to emergency on the first day I arrived to Zurich hence could not make it to the hotel and naturally could not let them know, I have asked for refund for the first night as I managed to get there for the second night. Medical emergencies are exceptional reasons where a normal terms and conditions should not apply. Normally a good principled hotel would allow refund for exceptional cases but this hotel did not after emailing all the details to him. So be very careful if you are booking a non refundable booking with this hotel, I did not appreciate the lack of consideration and care for someone who was in emergency previous day.
9.3 Excellent
Pros: Very nice modern room with floor to ceiling windows. Great location
Cons: A bit cold in the room at night and could not switch off air conditioning.
9.5 Excellent
Pros: Very modern, clean and has all the amenities that you would need. Breakfast was included and it was excellent as well.
Cons: Not much, expensive relative to other countries but that’s Switzerland for you!
5.7 Okay
Pros:
Cons: Room was over-heated and there was no in-room ability to adjust. Staff assembling and chatting in court-yard from very very early made opening window impossible. Hallway noise (conversations and doors of other rooms) extremely loud. A terrible nights sleep.
9.3 Excellent
Pros: Location is great
Cons: Bathroom was open to the room without any privacy
8.3 Excellent
Pros: The location of the hotel is perfect - the famous bridge Kapellbrücke is literally 3 minutes away on foot. You get free tickets for the public transport in the city. The staff are very nice and friendly. There is a car park on site.
Cons: I never like when the breakfast is included and in this case it was. I always prefer to organize that meal myself. Otherwise the breakfast was indeed very good I just don't need it. The car park is payed and it's not cheap!
10.0 Excellent
Pros: The staff allowed us a late checkout when work meant we were delayed, and then were even delayed for that checkout time.
Restaurant manager in La Cecina served us Pizza even though the kitchen was closed!
Cons: Not much
Welcome to the light-flooded four-star Hotel Astoria amidst the fascinating city of Lucerne, the idyllic and urban centre of Switzerland. There are 243 rooms in different categories, from the simple standard room up to the fancy Deluxe Design room waiting for you. In our award-winning restaurants and bars we spoil you at the highest level with cuisine from Thailand, Italy and Indochina. At last our 14 function rooms on 1100 square meters of meeting space complete our range.
Hotel Continental Park is centrally located in Lucerne, a 4-minute walk from KKL Lucerne and 6 minutes by foot from Jesuit Church. Featured amenities include complimentary wired Internet access, a business center, and express check-in. Planning an event in Lucerne? This hotel has facilities measuring 4176 square feet (388 square meters), including a conference center. RV/bus/truck parking is available onsite.
Overall 8.4 Excellent
Based on 1,386 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Mediocre
3.8
Pros: Nothing
Excellent
9.5
Pros: great location, very clean. very helpful reception staff.
Excellent
9.5
Pros: Good location. Close to city center, a few walk from the central station, close to grocery.
Good
6.8
Pros: The property has a good location for access to the main railway station. The city centre is a short walk from this hotel. It is overall well-kept and has facilities one would expect in this class of hotel.
Excellent
9.3
Pros: The buffet style breakfast presents a wide choice of foods from the cereals to meats, dairy products and breads. I have enjoyed the cereals and fruits salad and sometimes, delicious bread with butter. For beverages there are available fruit juices and great coffees of your choice, espresso, capucinno etc. The extended hours when breakfast is served, from 6:30 to 10:00 AM, is ample time to have a leisurely breakfast in a pleasant surrounding and very nice staff.
Excellent
9.5
Pros: I love this hotel and the AC in the room
Excellent
10.0
Pros: Location was the best
Excellent
8.8
Pros: Very clean and comfortable. Excellent staff. Perfect location for vacationers . Very convenient to train station and old town.
Excellent
8.8
Pros: Air conditioning
Okay
5.8
Pros: The central location
Excellent
10.0
Pros: Everything was good. Mostly location and design of the room.
Excellent
9.7
Pros: Great family room and breakfast
Excellent location
Details
Reviews
Overall 8.4 Excellent
Based on 1,386 reviews
Location
9.7
Service
8.5
Breakfast
8.2
WiFi
7.3
Room
7.1
Comfort
5.2
Location
9.9
Service
8.2
Breakfast
7.7
Room
6.5
Comfort
4.8
Location
9.7
Service
8.0
Breakfast
7.6
Room
5.6
Comfort
4.5
Location
9.5
Service
8.4
Breakfast
8.4
Room
6.5
Location
9.8
Room
6.4
3.8 Mediocre
Pros: Nothing
Cons: The rooms
9.5 Excellent
Pros: great location, very clean. very helpful reception staff.
Cons: breakfast - is closed at 10:00 ... but staff behave like it is closed at 9:00. no re-fill of types of food that are finished... in case you will come really late ... but still on time .. 9:40 ... you will have almost nothing to eat.
9.5 Excellent
Pros: Good location. Close to city center, a few walk from the central station, close to grocery.
Cons: For me the room lightning is too view, adding some would be more comfortable. Please also add electric teapot as standar facility
6.8 Good
Pros: The property has a good location for access to the main railway station. The city centre is a short walk from this hotel. It is overall well-kept and has facilities one would expect in this class of hotel.
Cons: The staff can be a bit indifferent, the property does not delight, and is not value for money.
9.3 Excellent
Pros: The buffet style breakfast presents a wide choice of foods from the cereals to meats, dairy products and breads. I have enjoyed the cereals and fruits salad and sometimes, delicious bread with butter. For beverages there are available fruit juices and great coffees of your choice, espresso, capucinno etc. The extended hours when breakfast is served, from 6:30 to 10:00 AM, is ample time to have a leisurely breakfast in a pleasant surrounding and very nice staff.
Cons: The rooms could use a bit more comfortable chairs.
9.5 Excellent
Pros: I love this hotel and the AC in the room
Cons: Non
10.0 Excellent
Pros: Location was the best
Cons:
8.8 Excellent
Pros: Very clean and comfortable. Excellent staff. Perfect location for vacationers . Very convenient to train station and old town.
Cons: A bit of street noise.
8.8 Excellent
Pros: Air conditioning
Cons: No black tea available. Breakfast was not as extensive as it could have been for the price charged.
5.8 Okay
Pros: The central location
Cons: The breakfast was very average. The room was noisy due to squeaky service door next to our room. Room cleaners were very slow and one day they failed to replace the soap tissues and matt in the bathroom.
10.0 Excellent
Pros: Everything was good. Mostly location and design of the room.
Cons: There is nothing that I can think of.
9.7 Excellent
Pros: Great family room and breakfast
Excellent location
Cons: The building was under construction, nobody told us when booking. A little noisy due to the construction that started 8 am.
Still a great hotel
Hotel Continental Park is centrally located in Lucerne, a 4-minute walk from KKL Lucerne and 6 minutes by foot from Jesuit Church. Featured amenities include complimentary wired Internet access, a business center, and express check-in. Planning an event in Lucerne? This hotel has facilities measuring 4176 square feet (388 square meters), including a conference center. RV/bus/truck parking is available onsite.
A stay at Radisson Blu Hotel, Lucerne places you in the heart of Lucerne, within a 15-minute walk of Chapel Bridge and Lucerne Town Hall. Featured amenities include complimentary wired Internet access, a business center, and express check-in. Planning an event in Lucerne? This hotel has facilities measuring 10764 square feet (1000 square meters), including conference space. Self parking (subject to charges) is available onsite.
Overall 8.3 Excellent
Based on 2,145 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Good
7.0
Pros: Good breakfast and nice location
Excellent
10.0
Pros: Extremely clean hotel with excellent customer service desk.
Mediocre
3.3
Pros: Location
Good
6.0
Pros: Location of this hotel is perfect for city tour.
Good
7.5
Pros: Close to the lake and train station.
Good
7.0
Pros: Breakfast was good, the location was also good.
Excellent
9.3
Pros: Location is very good and beds are very comfortable.
Excellent
10.0
Pros: Food was fresh and very tasty. Service was brilliant. Room was very comfortable.
Excellent
8.0
Pros: Great location and price.
Good
7.0
Pros: Clean, fancy
Okay
5.8
Pros: Room space
Mediocre
2.5
Pros: Nothing
Details
Reviews
Overall 8.3 Excellent
Based on 2,145 reviews
Location
9.1
Comfort
7.9
Room
7.8
Service
7.1
Breakfast
6.8
Food
6.4
Value
3.6
Location
8.8
Room
7.9
Breakfast
6.7
Food
6.2
Service
5.8
Value
3.2
Location
9.1
Room
7.4
Service
7.3
Breakfast
6.8
Value
3.4
Location
9.1
Room
7.5
7.0 Good
Pros: Good breakfast and nice location
Cons: Tight room even you choose the family room. The floor is not very clean.
10.0 Excellent
Pros: Extremely clean hotel with excellent customer service desk.
Cons:
3.3 Mediocre
Pros: Location
Cons: The house keeping was very rude and the manager on duty .her name is Aida .was useless to solve a guest problem . I wasnt offered a service for luggage when first arrived . At 10 pm and was told they dont have any staff who can help . The house keeping quality of service is not good at all .
6.0 Good
Pros: Location of this hotel is perfect for city tour.
Cons: Room were not great. Staff was not friendly.
7.5 Good
Pros: Close to the lake and train station.
Cons: Breakfast was average and not what you’d expect from Radisson. Too crowded and not much selection. Parking very expensive. Ok
7.0 Good
Pros: Breakfast was good, the location was also good.
Cons: Room service Pizza nasty, overcooked!
9.3 Excellent
Pros: Location is very good and beds are very comfortable.
Cons: The lights in the room cannot be opened separately.
10.0 Excellent
Pros: Food was fresh and very tasty. Service was brilliant. Room was very comfortable.
Cons: Dinner and wine prices are quite expensive. High end. Ok as a one off.
8.0 Excellent
Pros: Great location and price.
Cons: Too warm in the room.
7.0 Good
Pros: Clean, fancy
Cons: No swimming pool, the view
5.8 Okay
Pros: Room space
Cons: Value for money Bathroom door no proper preparation prior to guest check in
2.5 Mediocre
Pros: Nothing
Cons: The standard room I got is totally different from the picture at booking.com which I booked from. It was much smaller, smelly & old, and was located at other side of hotel which seems no one staying there for long time. There was a corridor connecting to other side which got smelly. I requested an extra bed via email before check-in and the hotel replied me it was ok. When I checked in, the receptionist said the extra bed is already in the room. But when we got in, there was no extra bed and the room was too small to put the extra bed. Even the housekeeper said she never puts extra bed into this room because the room is too small. I went down to the receptionist to ask for help for 4 times but the staff told me that there was no other rooms available except premium room with lake view which I need to pay extra CHF60 for this upgrade. I rejected and the receptionist did’t offer any help. I asked her to come to my room to see how to fit in the extra bed in the room. She came but couldn’t answer me until the housekeeper told her that the next room is bigger than the one I got. After they opened the next room for us, we could see that it was much bigger to allow to put in an extra bed. Can you imagine a receptionist doesn’t know the room types of their hotel, but the housekeeper?! The receptionist didn’t even try to help but asked me “don’t look at me like this, I cannot do anything”!! Offering a bigger room with CHF60 extra charge is like a trap. It is just like cheating the customers to book their hotel via booking.com but gives them very bad and old rooms and asks for extra costs to upgrade. Seriously, I don’t suggest anyone to book this hotel. I paid CHF286.9 for a night which is expensive. But without any service and quality room, and the location is not very close to the train station. It takes 6mins by walk and the environment is very quiet and unsafe during night time. I’d rather book other hotels at another side of train station.
A stay at Radisson Blu Hotel, Lucerne places you in the heart of Lucerne, within a 15-minute walk of Chapel Bridge and Lucerne Town Hall. Featured amenities include complimentary wired Internet access, a business center, and express check-in. Planning an event in Lucerne? This hotel has facilities measuring 10764 square feet (1000 square meters), including conference space. Self parking (subject to charges) is available onsite.
With a stay at Hotel Ambassador, you'll be centrally located in Lucerne, steps from Loewenplatz and within a 5-minute walk of Lion Monument. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and multilingual staff. Self parking (subject to charges) is available onsite.
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Overall 8.2 Excellent
Based on 1,430 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Excellent
9.5
Pros: Bed Usb charger Near bus stop Lift
Excellent
10.0
Pros: The rooms were very clean and tide . The staff was super cooperative and helpful and very kind. Location extraordinary very close to the lake and the center.
Excellent
8.0
Pros: The staffs are friendly and helpful. Clean and good breakfast.
Excellent
10.0
Pros: Staff are really kind and friendly. The hotel’s location is perfect as it is just opposite to the station platform. Highly recommend.
Excellent
9.3
Pros: Nice location and good breakfast
Excellent
8.0
Pros: Very location and confortable
Okay
5.5
Pros: Location close to old town and walk to station.
Good
6.3
Pros: It is very locate in very central of luzern
Good
7.5
Pros: Location
Excellent
8.8
Pros: The breakfast buffet and coffee machine were highlights. There was a lovely garden which would have been great if it was warmer. The staff were most helpful, providing updates on train schedules and restaurant recommendations. The location was great - the view spectacular. We had a room for 3 and there was more than enough space.
Excellent
8.2
Pros: Decent breakfast, Larger room for 3 people, The hotel staff were very helpful
Details
Reviews
Overall 8.2 Excellent
Based on 1,430 reviews
Location
9.2
Service
8.8
Breakfast
7.8
WiFi
7.7
Value
7.3
Room
6.1
Amenities
4.4
Comfort
4.0
Service
8.9
Location
8.8
Breakfast
7.8
Room
5.1
Amenities
4.5
Comfort
3.5
Location
9.6
Service
8.6
Breakfast
7.4
Room
6.0
Amenities
4.3
Comfort
3.6
Service
8.5
Breakfast
8.1
Room
5.5
9.5 Excellent
Pros: Bed Usb charger Near bus stop Lift
Cons: Lilbut hot in summer, should have air con
10.0 Excellent
Pros: The rooms were very clean and tide . The staff was super cooperative and helpful and very kind. Location extraordinary very close to the lake and the center.
Cons:
8.0 Excellent
Pros: The staffs are friendly and helpful. Clean and good breakfast.
Cons: There is no screen, so it’s a little trouble to open the window and have the air in.
10.0 Excellent
Pros: Staff are really kind and friendly. The hotel’s location is perfect as it is just opposite to the station platform. Highly recommend.
Cons: Everything is perfect
9.3 Excellent
Pros: Nice location and good breakfast
Cons: The entrance and the smell of the elevator...
8.0 Excellent
Pros: Very location and confortable
Cons: In this summer the temperatures in Switzerland are very high, you should worry about a air conditioning system for the summer, it was very difficult to sleep at night with only one fan
5.5 Okay
Pros: Location close to old town and walk to station.
Cons: Cool at reception and at entry but nowhere else.
6.3 Good
Pros: It is very locate in very central of luzern
Cons: No aircon!!!!
7.5 Good
Pros: Location
Cons: No Air condition
8.8 Excellent
Pros: The breakfast buffet and coffee machine were highlights. There was a lovely garden which would have been great if it was warmer. The staff were most helpful, providing updates on train schedules and restaurant recommendations. The location was great - the view spectacular. We had a room for 3 and there was more than enough space.
Cons: There was nothing that we did not like.
8.2 Excellent
Pros: Decent breakfast, Larger room for 3 people, The hotel staff were very helpful
Cons: Room was hot and did not have any air conditioning. When the window was open it was too noisy outside to sleep.
With a stay at Hotel Ambassador, you'll be centrally located in Lucerne, steps from Loewenplatz and within a 5-minute walk of Lion Monument. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and multilingual staff. Self parking (subject to charges) is available onsite.
With a stay at Barabas, you'll be centrally located in Lucerne, steps from Lucerne Town Hall and 4 minutes by foot from Chapel Bridge. The front desk is staffed during limited hours.
Overall 8.1 Excellent
Based on 1,844 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Excellent
8.3
Pros: The concept is very interesting. Something I've certainly not seen anywhere else. The breakfast was great and the room and showers were clean.
Okay
5.8
Pros: Large common area with free to use plates, cutlery, kettle and a microwave. EXCELLENT location.
Okay
5.8
Pros: It was a unique experience to see and stay in this hotel. The decoration is very good. Breakfast is ok, scrambled eggs, cheese, and bread and jams.
Excellent
8.3
Pros: Location is GREAT, very central. Rooms are tight but offer all you need. Breakfast was real good. Breakfast staff exceptional! Very close to department/grocery store and restaurants. There is one room, on first floor, with a full window (this hotel is a converted jail), highly recommend requesting it. We got this room by accident and were very glad we did.
Good
7.5
Pros: We did not expect it to be exactly like a prison. Very interesting! The room was very small and the private bathroom is not inside but outside opposite to our room. Nothing very problematic to us
Okay
4.3
Pros: Bathrooms were nice and clean.
Good
6.3
Pros: The location was good.
Good
6.5
Pros: Clean rooms
Excellent
8.0
Pros: Staff Excellent breakfast
Excellent
8.8
Pros: Cool place to stay and very close to restaurants and activities, and public transit. Staff were wonderful and accommodating.
Excellent
9.5
Pros: An old jail in a great location, very fun.
Details
Reviews
Overall 8.1 Excellent
Based on 1,844 reviews
Service
9.2
Location
9.1
Breakfast
6.7
Food
6.0
Room
4.9
WiFi
4.6
Amenities
3.8
Comfort
3.1
Service
9.4
Location
8.9
Breakfast
6.4
Food
6.2
Room
4.8
Amenities
3.5
Comfort
2.9
Service
8.8
Location
8.8
Breakfast
6.6
Room
4.3
Comfort
2.8
Location
9.5
Service
9.3
Breakfast
6.8
Room
5.0
Amenities
4.3
Comfort
2.9
8.3 Excellent
Pros: The concept is very interesting. Something I've certainly not seen anywhere else. The breakfast was great and the room and showers were clean.
Cons: We were there on a very hot day. There's almost no ventilation in the room. We were in the 4 person family room and it got so extremely hot it was almost impossible to sleep. There was only one fan and that didn't do much to bring in cool air from outside, since the window was near the ceiling and the fan near the floor.
5.8 Okay
Pros: Large common area with free to use plates, cutlery, kettle and a microwave. EXCELLENT location.
Cons: It's good only if you want the unique experience of staying in a prison converted to a hotel. It is infested with bedbugs. I had itchy bite marks all over. Rooms are extremely tiny. Not much room to keep your luggage. Washbasin is IN the room itself. We visited during the heat wave. They provided us with a table fan but the fan itself was so noisy that we were better off sleeping in the heat.
5.8 Okay
Pros: It was a unique experience to see and stay in this hotel. The decoration is very good. Breakfast is ok, scrambled eggs, cheese, and bread and jams.
Cons: The rooms in second floor, their windows are too high and small, it was a prison, ok, but there was no air in the room even if you open the windows, the room is too small and it was too noisy at night, the street is noisy, the peope were too noisy in the corridors, so we couldn’t sleep well.
8.3 Excellent
Pros: Location is GREAT, very central. Rooms are tight but offer all you need. Breakfast was real good. Breakfast staff exceptional! Very close to department/grocery store and restaurants. There is one room, on first floor, with a full window (this hotel is a converted jail), highly recommend requesting it. We got this room by accident and were very glad we did.
Cons: Rooms are small, don't expect much wiggle room.
7.5 Good
Pros: We did not expect it to be exactly like a prison. Very interesting! The room was very small and the private bathroom is not inside but outside opposite to our room. Nothing very problematic to us
Cons: The fact the the room was so small that we can barely open our luggage
4.3 Okay
Pros: Bathrooms were nice and clean.
Cons: They were performing 'renovations' on one of the four bunk rooms in the bunk wing of the building. It was being heated to 52 degrees Celsius, or about 125 degrees Fahrenheit for these 'renovations'. I know this because they had a temperature monitor with probes going into the room, which was sealed with tape. This room shared a wall with one room and the ceiling of another room, which made both of these rooms incredibly hot. Unbearably so. I was there for a few days and watched everyone that stayed in these rooms flop around unable to sleep because of how hot it was. The staff tried to say it was just because it was hot in the summer, even though there was an actual temperature sensor showing they were heating the that room. Staff was pretty unsympathetic to the whole situation. They should have closed those rooms for the duration of the renovations instead of letting people make their bookings without proper warning about the situation.
6.3 Good
Pros: The location was good.
Cons: The room was very cramped. It was warm so we had to sleep with open windows and therefor got a lot of street noise. The room was like a dorm but for a very high price.
6.5 Good
Pros: Clean rooms
Cons: Sparse, small rooms. Great if you are partying, but not if you like to sleep.
8.0 Excellent
Pros: Staff Excellent breakfast
Cons: Single rather than double beds. No Tv. Small for the money.
8.8 Excellent
Pros: Cool place to stay and very close to restaurants and activities, and public transit. Staff were wonderful and accommodating.
Cons: Room was small for three people. No place to store luggage.
9.5 Excellent
Pros: An old jail in a great location, very fun.
Cons: History
With a stay at Barabas, you'll be centrally located in Lucerne, steps from Lucerne Town Hall and 4 minutes by foot from Chapel Bridge. The front desk is staffed during limited hours.
With a stay at Hotel Monopol, you'll be centrally located in Lucerne, within a 5-minute walk of Chapel Bridge and KKL Lucerne. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Lucerne? This hotel has facilities measuring 689 square feet (64 square meters), including conference space.
Overall 8.1 Excellent
Based on 1,385 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Good
6.3
Pros: Location
Excellent
8.3
Pros: Steps from the Central Train station, next to the chapel bridge , has an in house Starbucks and McDonald’s, spacious room
Mediocre
3.8
Pros: Nothing much except location was convenient
Okay
5.5
Pros: Location
Good
7.5
Pros: Perfect location
Excellent
10.0
Pros: We greatly enjoyed our stay. The location was perfect. The hotel is adjacent to the railway station and it is in walking distance of all the attractions that the Tourism Information Centre said we should visit. We were kindly offered an upgrade. The room was very large and comfortable. The breakfast was very good & staff were very helpful.
Excellent
9.3
Pros: 1) Good location near train and bus station 2) Comfortable room
Good
7.0
Pros: •Location •helpful staff and the room design
Good
6.8
Excellent
9.3
Pros: The location outside of the train station was perfect. Easy to access everything in the city, but wasn't too noisy in the rooms. Loved the charm of the old historic building. Would highly recommend this hotel for anyone visiting lucerne!
Details
Reviews
Overall 8.1 Excellent
Based on 1,385 reviews
Bar
9.5
Location
9.5
Service
8.2
Breakfast
7.7
Cleanliness
6.5
Room
6.5
Food
6.3
WiFi
5.5
Vibe
5.1
Amenities
4.9
Comfort
4.8
Location
9.2
Service
8.2
Room
4.8
Vibe
4.2
Comfort
3.7
Location
9.7
Service
8.6
Breakfast
7.7
Room
6.8
Comfort
5.2
Vibe
5.2
Amenities
5.0
Location
9.6
Service
8.1
Room
6.2
Vibe
4.7
Comfort
4.5
6.3 Good
Pros: Location
Cons: Hot in the room on July 28-30 without air conditioner. It doesn’t make sense in 4 stars hotel.
8.3 Excellent
Pros: Steps from the Central Train station, next to the chapel bridge , has an in house Starbucks and McDonald’s, spacious room
Cons: A bit dated, breakfast options could have been better
3.8 Mediocre
Pros: Nothing much except location was convenient
Cons: Very Rude and unwelcoming front desk staff.. Housekeeping staff was decent. We paid half the price for a much bigger double suite in Zurich and Interlaken. I recommend stay away from them. They seemed borderline racists too.
5.5 Okay
Pros: Location
Cons: They have no airconditioning system in the hotel. They claim its because of the heritage status. But before booking this hotel it is highly recommended to check the temperatures. At above 27-28 degrees it would be a torture especially for the price they charge.
7.5 Good
Pros: Perfect location
Cons: No airco or alternate means
10.0 Excellent
Pros: We greatly enjoyed our stay. The location was perfect. The hotel is adjacent to the railway station and it is in walking distance of all the attractions that the Tourism Information Centre said we should visit. We were kindly offered an upgrade. The room was very large and comfortable. The breakfast was very good & staff were very helpful.
Cons: Nil
9.3 Excellent
Pros: 1) Good location near train and bus station 2) Comfortable room
Cons: 1) Breakfast was too simple and was the same throughout my 4 nights stay 2) Top up of toiletries such as shower gel should be part of daily housekeeping routine without being reminded
7.0 Good
Pros: •Location •helpful staff and the room design
Cons: •No air conditioning so we open the windows and we couldn’t sleep because the street noise •No parking available “limited parking”
6.8 Good
Pros:
Cons: The rooms under the roof are too hot to sleep in at all on hot summer days. Didn’t get a wink of sleep. Expected better from a ‘Junior Suite’.
9.3 Excellent
Pros: The location outside of the train station was perfect. Easy to access everything in the city, but wasn't too noisy in the rooms. Loved the charm of the old historic building. Would highly recommend this hotel for anyone visiting lucerne!
Cons: The staff were friendly, however seemed to have limited knowledge of the city and festivities surrounding Swiss national day (during our stay)
With a stay at Hotel Monopol, you'll be centrally located in Lucerne, within a 5-minute walk of Chapel Bridge and KKL Lucerne. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Lucerne? This hotel has facilities measuring 689 square feet (64 square meters), including conference space.
The ibis Styles Luzern City is a non-smoking hotel which is located in the historic centre of the city of Lucerne. Lucerne is a distinctive old town and its boutiques and café are easy to reach on foot. The Rigi, Pilatus and Titlis mountains are perfect for day trips. The hotel boasts a restaurant as well as seminar rooms.
Overall 7.5 Good
Based on 1,972 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Good
6.3
Pros: Location
Excellent
9.3
Pros: The room is clean and comfortable, and the breakfast provided is great.
Good
6.8
Pros: The hotel is very close to city centre and the lake, which is its greatest advantage. Staff was polite and helpful. We received free transportation card. The room was clean and they cleaned every day.
Excellent
9.5
Pros: The staff was friendly, patient, kind, and professional, helping with activities and reservations as well as navigating the city. The location was ideal - close to everything but two streets off the main street.
Good
7.0
Pros: Great location, very big room, nice breakfast
Excellent
10.0
Pros: Croissant is the best!
Excellent
9.5
Pros: Breakfast was great, location was easy to find
Excellent
8.0
Pros: The hotel is in a quiet area, with no noise from the street at night. We slept very well. The location, however, was still convenient. Nothing we wanted was more than a 15 minute walk away. The facilities were perfectly adequate for our needs, and satisfactorily clean. Staff were friendly and helpful throughout our stay. The highlight was the included breakfast, which was plentiful with an extensive selection of food.
Excellent
9.5
Pros: Close to Lion monument. Very helpful staff.
Excellent
8.3
Pros: Nice location, friendly staff, good breakfast
Details
Reviews
Overall 7.5 Good
Based on 1,972 reviews
Location
9.1
WiFi
9.1
Service
7.7
Breakfast
7.6
Vibe
5.4
Amenities
5.3
Room
5.2
Cleanliness
5.0
Comfort
4.4
Food
3.9
Bar
3.6
Location
9.1
Breakfast
8.0
Service
7.7
Cleanliness
5.0
Comfort
4.5
Room
4.5
Location
9.1
Breakfast
8.0
Service
7.5
Room
5.2
Cleanliness
5.1
Comfort
4.6
Service
7.9
Breakfast
7.6
Room
5.0
Service
7.6
Room
4.5
Comfort
4.5
6.3 Good
Pros: Location
Cons: The rooms and facilities
9.3 Excellent
Pros: The room is clean and comfortable, and the breakfast provided is great.
Cons: nth
6.8 Good
Pros: The hotel is very close to city centre and the lake, which is its greatest advantage. Staff was polite and helpful. We received free transportation card. The room was clean and they cleaned every day.
Cons: Room was small, the walls were scratched and somehow not very clean. You can see it is an old hotel, which needs some refurbishment in the rooms and hallways. Honestly, after the great experience at Ibis style London, I was disappointed. Breakfast was very poor and of low quality (they had the cheapest and worst chocolate cream ever eaten) and the coffee was impossible to drink. Apart from the Central location, I would not recommend it.
9.5 Excellent
Pros: The staff was friendly, patient, kind, and professional, helping with activities and reservations as well as navigating the city. The location was ideal - close to everything but two streets off the main street.
Cons: Everything was wonderful. The only item I would consider adding would be an additional public gathering space. The lobby is nice but small. When other guests are checking in or out the space is very tight.
7.0 Good
Pros: Great location, very big room, nice breakfast
Cons: Staff not too helpful, no amenities in bathroom, bad coffee in breakfast, price
10.0 Excellent
Pros: Croissant is the best!
Cons:
9.5 Excellent
Pros: Breakfast was great, location was easy to find
Cons:
8.0 Excellent
Pros: The hotel is in a quiet area, with no noise from the street at night. We slept very well. The location, however, was still convenient. Nothing we wanted was more than a 15 minute walk away. The facilities were perfectly adequate for our needs, and satisfactorily clean. Staff were friendly and helpful throughout our stay. The highlight was the included breakfast, which was plentiful with an extensive selection of food.
Cons: The rooms are a little on the small side, and would benefit from a mini fridge. However, we still had a very pleasant stay.
9.5 Excellent
Pros: Close to Lion monument. Very helpful staff.
Cons: Don’t walk to hotel if you have luggage!!! Take a bus.
8.3 Excellent
Pros: Nice location, friendly staff, good breakfast
Cons:
The ibis Styles Luzern City is a non-smoking hotel which is located in the historic centre of the city of Lucerne. Lucerne is a distinctive old town and its boutiques and café are easy to reach on foot. The Rigi, Pilatus and Titlis mountains are perfect for day trips. The hotel boasts a restaurant as well as seminar rooms.
When you stay at Aparthotel Adler in Lucerne, you'll be connected to the convention center, just steps from Lucerne Town Hall and 3 minutes by foot from Chapel Bridge. Featured amenities include complimentary newspapers in the lobby, luggage storage, and an elevator (lift).
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Overall 7.5 Good
Based on 1,826 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Excellent
8.8
Pros: The room was clean and comfortable. Small kitchen, minimally equipped, with one set of utensils. No AC but there was a fan. Great location in the historic center.
Good
7.0
Pros: Location is perfect. Walking distance to all the major attractions.
Okay
5.8
Pros: The room is spacious and good natural light . But no lift till 6th floor . No no service No Room service and no reception service .
Excellent
8.0
Pros: The room is spacious with a kitchen. You can borrow cooking utensils from the front desk.
Excellent
8.3
Pros: Clean, central. Comfortable bed.
Okay
4.5
Good
7.5
Pros: Good location, easy to find, has an elevator
Good
6.3
Pros: good location and allows cooking
Excellent
9.3
Pros: Easy to get to. Clean. I've booked a bed in a 4-bed dorm room. I liked it that the bathroom is within the room. Do note that it's a simple room thus bring your own toiletries, towels, slippers etc. A small towel is provided at check-in.
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Details
Reviews
Overall 7.5 Good
Based on 1,826 reviews
Location
9.3
WiFi
7.5
Room
5.5
Service
5.2
Comfort
5.1
Cleanliness
3.7
Food
3.4
Amenities
3.2
Breakfast
2.6
Location
9.4
Comfort
4.6
Service
4.6
Room
4.0
Food
3.9
Cleanliness
2.8
Location
9.1
Service
4.9
Room
4.9
Comfort
4.5
Cleanliness
4.1
Amenities
2.9
Location
9.4
Room
5.1
Service
5.1
Comfort
5.0
Cleanliness
4.0
8.8 Excellent
Pros: The room was clean and comfortable. Small kitchen, minimally equipped, with one set of utensils. No AC but there was a fan. Great location in the historic center.
Cons:
7.0 Good
Pros: Location is perfect. Walking distance to all the major attractions.
Cons: No air-con so just be aware of this if you happen to visit during one of the heat waves that hit Europe.
5.8 Okay
Pros: The room is spacious and good natural light . But no lift till 6th floor . No no service No Room service and no reception service .
Cons: Lack of human engagement- no reception No room service
8.0 Excellent
Pros: The room is spacious with a kitchen. You can borrow cooking utensils from the front desk.
Cons: The noise from streets.
8.3 Excellent
Pros: Clean, central. Comfortable bed.
Cons: Kitchenette poorly equipped- one glass, tiny mugs, no teaspoons, no washing up equipment.
4.5 Okay
Pros:
Cons: Hot in room, no airco
7.5 Good
Pros: Good location, easy to find, has an elevator
Cons: A very small room with two bunkbeds and a bathroom. It was really hot, but we couldn't keep the windows open because of the mosquitos (Switzerland in general doesn't seem to install fly screens?) And there was no air conditioning, only a tiny fan. It was hard to sleep
6.3 Good
Pros: good location and allows cooking
Cons: no air conditioner and also the ventilation is not good for one room; and have flies coming from the window if we open the window
9.3 Excellent
Pros: Easy to get to. Clean. I've booked a bed in a 4-bed dorm room. I liked it that the bathroom is within the room. Do note that it's a simple room thus bring your own toiletries, towels, slippers etc. A small towel is provided at check-in.
Cons:
When you stay at Aparthotel Adler in Lucerne, you'll be connected to the convention center, just steps from Lucerne Town Hall and 3 minutes by foot from Chapel Bridge. Featured amenities include complimentary newspapers in the lobby, luggage storage, and an elevator (lift).
The ibis budget Luzern City is an economy hotel and is only a 10-minute walk from the train station, downtown and the famous wooden Chapel Bridge. Ideal for excursions on Lake Lucerne, the Rigi, the Pilatus or the Stanserhorn. The local ski areas are about 35 minutes away from the hotel. The hotel has 128 comfortable rooms with air-cooling system, free Wi-Fi, pay parking and a restaurant nearby. Enjoy an economical stay on a weekend or during the week in Lucerne for two, with the family or in a group.
Overall 7.4 Good
Based on 5,634 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Good
7.5
Pros: Good location. Staff are very friendly
Good
7.0
Excellent
8.3
Pros: Very clean and well equipped. Provided washer and dryer services. Courteous staff.
Okay
5.0
Pros: We actually did not like the property.
Okay
4.5
Mediocre
3.0
Pros: It was a lot cheaper than most in the area
Okay
4.3
Pros: Staff is helpful
Okay
5.5
Pros: Quiet place to get sleep.
Okay
5.5
Pros: There was a supermarket right next to the hotel, which made it super convenient to buy something to eat that was not as expensive as in a restaurant.
Excellent
8.0
Pros: Convenience to transportation and city central. Super friendly staff! The room was small but adequate. Would stay there again and recommend it to others.
Good
6.8
Pros: Basic but functional. Bus stop to town, opposite hotel
Excellent
9.3
Pros: great location
Details
Reviews
Overall 7.4 Good
Based on 5,634 reviews
WiFi
9.3
Location
8.9
Service
8.6
Breakfast
6.2
Amenities
4.5
Room
4.1
Comfort
2.3
Location
8.9
Service
8.6
Breakfast
5.4
Amenities
4.1
Room
3.5
Comfort
2.1
Location
8.8
Service
8.3
Cleanliness
6.7
Breakfast
6.5
Amenities
4.6
Room
3.5
Comfort
1.6
Location
9.1
Value
6.3
Room
3.3
Comfort
2.4
7.5 Good
Pros: Good location. Staff are very friendly
Cons: The air-conditioning was very noisy and not very cool. Room got very humid after shower.
7.0 Good
Pros:
Cons: Very small rooms Cleanliness zero Towels not changed
8.3 Excellent
Pros: Very clean and well equipped. Provided washer and dryer services. Courteous staff.
Cons: Rooms not too spacious but with an efficient layout.
5.0 Okay
Pros: We actually did not like the property.
Cons: we did not find staff courteous. not a value for money property nor great location
4.5 Okay
Pros:
Cons: There are less options in breakfast for vegetarians and room size was very small.
3.0 Mediocre
Pros: It was a lot cheaper than most in the area
Cons: Lack of front staff, towels were small, you walked out of the shower & straight into the room, so no privacy!
4.3 Okay
Pros: Staff is helpful
Cons: A family of 4 but only one single bed & or double bed in the room. Only shower gel 3 in 1, one big & 2 small towels are provided. Shower door is transparent n unable to get dressed inside. The most worst was the aircon. Not cool air coming out. Had to open the window. Not enough socket for charging.
5.5 Okay
Pros: Quiet place to get sleep.
Cons: I arrived hotel at 10:50, the check in time is 12:00. I was asked to pay fr10 for a early check-in. But I would like to wait for 12:00. At 11:55, the staff came to say sorry for making me upset and let me check-in.
5.5 Okay
Pros: There was a supermarket right next to the hotel, which made it super convenient to buy something to eat that was not as expensive as in a restaurant.
Cons: We did the check-in 50 minutes before 12 and although we were going the leave very early the next day, the charged us for early check-in. I would have understood if we had got our room at 8 am or something like that. But the fact that the employee in the reception was not even willing to listen was very unpleasant. And plus, we chose this hotel because it seemed to be next to the train station, but actually, you have to take a bus to get there and, although the stop is near the hotel, there are only a few buses per hour.
8.0 Excellent
Pros: Convenience to transportation and city central. Super friendly staff! The room was small but adequate. Would stay there again and recommend it to others.
Cons: Nothing
6.8 Good
Pros: Basic but functional. Bus stop to town, opposite hotel
Cons:
9.3 Excellent
Pros: great location
Cons: rooms too small
The ibis budget Luzern City is an economy hotel and is only a 10-minute walk from the train station, downtown and the famous wooden Chapel Bridge. Ideal for excursions on Lake Lucerne, the Rigi, the Pilatus or the Stanserhorn. The local ski areas are about 35 minutes away from the hotel. The hotel has 128 comfortable rooms with air-cooling system, free Wi-Fi, pay parking and a restaurant nearby. Enjoy an economical stay on a weekend or during the week in Lucerne for two, with the family or in a group.
Where to stay in Lucerne?
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