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Details
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Reviews
Overall
8.3 Excellent
Based on 1,435 reviews
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All reviews 8.3
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Couples 8.5
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Families 8.1
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Business 8.3
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Solo 8.2
9.2
9.2
8.7
8.4
8.3
6.9
9.3
9.2
8.7
8.6
7.0
7.0
9.3
9.3
8.6
8.5
7.7
6.7
9.3
9.3
8.1
8.0
6.9
6.8
9.4
8.3
7.8
7.0
7.0
6.8
data provided by TrustYou
"Spacious rooms"
"Comfortable beds"
"Modern Hotel"
Top positive review
Top critical review
Excellent 9.7
The hotel was nice, clean and the location was close to downtown long beach, staff was really friendly and helpful. Our stay was great, beds were really comfortable and our room came with a fridge and microwave. Would comeback to stay for next years Long Beach marathon. Only thing wrong was the walls are a bit thin you could hear door close from other rooms down the building. But other than that's no other problems.
Mediocre 3.7
The maintenance guy, when we were finally able to get the front desk to have him check out our room, was a fast worker and great to talk to. The bathroom was really nice, aside from the faucet not being screwed on (maintenance guy fixed it), shower gel container they provided was broken, and toilet looked about 20 years old. They gave us a bottle of wine since we were there for our honeymoon. It's really a motel, not a hotel. Room was not artsy, eclectic, or colorful like they advertise- it was brown, beige, and black with only 2 splashes of color in the whole room. Housekeeping sucked- didn't vacuum when there were obvious areas of food crumbs, left the garbage can on the toilet, didn't replace ice bag, didn't notify maintenance of problems with room (he specifically said they're supposed to do that). Internet was practically nonexistent and we were only allowed two devices. No HDMI hookups on the tvs. Front desk wasn't very helpful and didn't notify maintenance the first time we came to them with problems. Curtain was ripped so 6 inches of light poured in the room. People smoked outside our room so the smoke smell got in our room die to the 1 inch gaps around the door. They overpriced every service ($2 to wash laundry, $1.75 to dry laundry, $3 minimum to use their computer and $0.50 for each additional minute, $1-1.50 to print per page, etc.). No hot tub, just the pool, though the pool was nice.
Recent reviews
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Excellent
9.7+The hotel was nice, clean and the location was close to downtown long beach, staff was really friendly and helpful. Our stay was great, beds were really comfortable and our room came with a fridge and microwave. Would comeback to stay for next years Long Beach marathon.-Only thing wrong was the walls are a bit thin you could hear door close from other rooms down the building. But other than that's no other problems.
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Mediocre
3.7+The maintenance guy, when we were finally able to get the front desk to have him check out our room, was a fast worker and great to talk to. The bathroom was really nice, aside from the faucet not being screwed on (maintenance guy fixed it), shower gel container they provided was broken, and toilet looked about 20 years old. They gave us a bottle of wine since we were there for our honeymoon.-It's really a motel, not a hotel. Room was not artsy, eclectic, or colorful like they advertise- it was brown, beige, and black with only 2 splashes of color in the whole room. Housekeeping sucked- didn't vacuum when there were obvious areas of food crumbs, left the garbage can on the toilet, didn't replace ice bag, didn't notify maintenance of problems with room (he specifically said they're supposed to do that). Internet was practically nonexistent and we were only allowed two devices. No HDMI hookups on the tvs. Front desk wasn't very helpful and didn't notify maintenance the first time we came to them with problems. Curtain was ripped so 6 inches of light poured in the room. People smoked outside our room so the smoke smell got in our room die to the 1 inch gaps around the door. They overpriced every service ($2 to wash laundry, $1.75 to dry laundry, $3 minimum to use their computer and $0.50 for each additional minute, $1-1.50 to print per page, etc.). No hot tub, just the pool, though the pool was nice.
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Excellent
9.3+The rooms were very big. Bathroom was great.
Details
Map
Reviews
Overall
7.8 Good
Based on 1,640 reviews
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All reviews 7.8
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Couples 7.9
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Families 7.6
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Business 7.3
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Solo 7.9
10.0
9.1
9.0
8.9
8.7
6.1
9.5
8.9
8.8
8.5
8.3
6.8
9.2
8.8
8.8
8.5
8.2
6.4
9.2
9.0
8.9
8.6
8.3
5.7
9.0
8.7
8.6
8.3
8.3
6.4
data provided by TrustYou
"Spacious rooms"
Top positive review
Top critical review
Excellent 8.0
The motel was clean. I especially liked the friendly help. Joanne, Edwardo, Jessica and others were very helpful and dedicated to their jobs. The sweet maid kept our room very clean. It was a little outdated and need a little remodel. Overall we enjoyed our stay there.
OK 4.8
The grounds were very attractive. The included breakfast was excellent as was the restaurant's view of the marina. The room was somewhat dated and showed a lot of wear. I hated the air conditioner. It was noisy and didn't work well. The bathroom was cramped.
Recent reviews
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Excellent
8.0+The motel was clean. I especially liked the friendly help. Joanne, Edwardo, Jessica and others were very helpful and dedicated to their jobs. The sweet maid kept our room very clean.-It was a little outdated and need a little remodel. Overall we enjoyed our stay there.
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Excellent
9.4+We really enjoyed the cleanliness, the comfort of the beds, the facilities, breakfast, and location. The hotel is close to eateries, markets, the beach, a night club (right next to the hotel) and local attractions.-One lady on the front desk was rude. Perhaps she was having a bad morning, or doesn't handle stress well. I was patiently waiting to ask where the breakfast cafe was, not indicating a hurry on my part at all, and she just couldn't stand it. Instead of putting the caller on hold, she grimaced at me and flicked her hand repeatedly in the direction of the cafe. I still had no idea where it was, so I just wandered around until I found it. We also had some extremely noisy neighbors that were carrying on until 3am. I called the front desk and they took care of it immediately. The other thing I will point out is that if you are not generally used to urban noise, this is not the place to stay. It's right ON Pacific Coast Highway. It is LOUD. It sits on a decent stretch of PCH, so people tend to open throttle on their motorcycles and fast cars.
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Good
6.8+Large hotel rooms, good breakfast-Staff is not really friendly and helpful, also staff at dinner restaurant
Details
Map
Reviews
Overall
7.3 Good
Based on 426 reviews
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All reviews 7.3
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Couples 6.5
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Families 6.9
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Business 8.1
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Solo 7.7
9.4
6.7
6.7
4.3
3.8
2.5
9.1
7.1
6.2
4.6
4.0
2.8
9.5
6.7
4.0
2.3
0.4
9.5
4.3
4.0
2.4
data provided by TrustYou
Recent reviews
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OK
4.0-I didn't like the fact I was billed up front for room stay,
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Good
7.7+The staff was friendly and professional. The room was very clean and included a wall-mounted flatscreen television with a user interface that was easy to use! Additionally, the entertainment "console" included HDMI and USB ports. Although I didn't use it, I paid an additional five dollars for Wi-Fi service. I was a little surprised, because in my experience Wi-Fi service is usually included in the price of the room. I was particularly impressed by the placement of the light switches throughout the room! They were convenient and practical and easily accessed from the bed. This feature distinguished Motel 6 from some of the better hotels I've patronized!-Access to the hotel parking lot is restricted, serviced by a single driveway for entry and exit and can only be accessed from one side of the street – that is, there is no way to turn left into their parking lot. Consequently, if you're headed in the wrong direction, you must execute a U-turn or a combination of lefts and rights before you can enter the lot. This hotel is not located in what I would necessarily characterize as a bad neighborhood, but because of my frequent encounters with panhandlers, I wouldn't necessarily call it family-friendly.
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