Overview

Plaza Hotel

53 Shepherds Bush Road, London, W6 7LU, United Kingdom
+44 207 602 3218

RM 274+

Overall guest ratings

6.1/10 Good
Based on 485 reviews

Review highlights

  • 8.9
  • 8.3
  • 3.9
  • 3.2

Nearby

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    About

    Located in Hammersmith, this guesthouse is within 2 mi (3 km) of Hammersmith Apollo, Westfield London Shopping Centre, and Portobello Road Market. Royal Albert Hall and Kensington Palace are also within 3 mi (5 km).

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Internet
    • Parking
    • 24 Hour Front Desk
    • Storage available
    • No smoking
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    6.1 Good
    Based on 485 reviews
    • 8.9 "Location is great."
      10.0 "100% liked the proximity to shopping."
    • 8.3 "Great service."
      9.4 "94% found the staff to be very friendly."
      9.4 "94% said the reception staff was great."
      10.0 "100% thought the service was very professional."
    • 5.6 "Breakfast is mediocre."
    • 3.9 "Internet is poor."
      2.5 "75% said the wifi quality was bad."
    • 3.2 "Awful rooms."
      2.1 "79% said rooms were dirty."
      3.2 "68% complained about the bathroom."
      3.5 "65% didn't like the uncomfortable beds."
      1.6 "84% thought they were poorly maintained."
      2.3 "77% said rooms were small."
      1.6 "84% found problems with the furniture."
      2.1 "79% had problems with the shower."
      2.7 "For 73%, the rooms looked old."
      2.3 "77% said the bathroom was dirty."
      4.7 "53% thought the tv was sub-standard."
      3.5 "65% were disappointed with the minibar."
    • 2.2 "Generally quite dirty."
      2.1 "79% said rooms were dirty."
      2.3 "77% said the bathroom was dirty."
      0.9 "91% thought it was rather dirty."

    Overall rating

    5.8 OK
    Based on 198 reviews
    • 8.8 "Location is great."
      9.4 "Near to public transport, according to 94%."
    • 8.2 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 5.5 "Breakfast is mediocre."
    • 3.1 "Awful rooms."
      1.8 "82% said rooms were dirty."
      3.2 "68% complained about the bathroom."
      3.2 "68% didn't like the uncomfortable beds."
      2.2 "78% said rooms were small."
      1.4 "86% thought they were poorly maintained."
      2.3 "77% said the bathroom was dirty."
      1.6 "84% found problems with the furniture."
      1.8 "82% had problems with the shower."
    • 2.6 "Horrible vibe."
      2.7 "73% criticized the unstylish hotel."
    • 1.8 "Generally quite dirty."
      1.8 "82% said rooms were dirty."
      2.3 "77% said the bathroom was dirty."
      0.7 "93% thought it was rather dirty."

    Overall rating

    6.0 OK
    Based on 227 reviews
    • 8.8 "Location is great."
      9.7 "Near to public transport, according to 97%."
    • 8.5 "Great service."
      9.5 "95% found the staff to be very friendly."
      9.2 "92% said the reception staff was great."
    • 5.1 "Breakfast is mediocre."
    • 4.2 "Internet is poor."
    • 2.8 "Awful rooms."
      2.8 "72% complained about the bathroom."
      2.0 "80% said rooms were dirty."
      3.5 "65% didn't like the uncomfortable beds."
      1.5 "85% thought they were poorly maintained."
      1.5 "85% found problems with the furniture."
      2.1 "79% had problems with the shower."
      2.5 "For 75%, the rooms looked old."
      2.2 "78% said the bathroom was dirty."
    • 2.6 "Horrible vibe."
      2.5 "75% criticized the unstylish hotel."
    • 2.1 "Generally quite dirty."
      2.0 "80% said rooms were dirty."
      1.0 "90% thought it was rather dirty."
      2.2 "78% said the bathroom was dirty."
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    Overall rating

    5.9 OK
    Based on 58 reviews
    • 8.3 "Great service."
    • 2.9 "Awful rooms."
      2.0 "80% said rooms were dirty."
      3.1 "69% complained about the bathroom."
      2.3 "77% had problems with the shower."
      1.7 "83% thought they were poorly maintained."
      1.8 "82% found problems with the furniture."
    • 2.6 "Horrible vibe."
    • 2.2 "Generally quite dirty."
      2.0 "80% said rooms were dirty."
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