Oyo Townhouse New England Victoria

Good location, very reasonable price

Carpet very dusty near the edges and net curtains in need of a wash. Didn't clean bathroom sink each day. A shame as room looked as if it had been recently decorated and a little attention to detail would have made a big difference

Not much I'm afraid. The only thing was that is was a minute's walk to where our meetings took place.

The bed cover, curtains, carpets and the rooms in general were very dirty. The curtains - originally white in color - had turned to grey. I spent the first hour cleaning the room with disinfectants and wipes. Heating wasn't on till 8 pm. And I was charged for my whole stay on the very first day. Breakfast consisted on toast, butter and coffee only.

We liked being in London but liked nothing about the hotel.

The hotel said it had a lift so that was one reason we picked it. The lift did not go to the actual floor but stopped at landings between floors so there were lots of stairs to deal with which was very difficult for my travelling companion.

The location was good. Within walking distance to Buckinham Palace and other nearby sights. Whilst being relatively close to the centre, I found street noise wasn't too bad.

The reception staff were rude, especially on checking in. The room was extremely small. It was by far the smallest hotel room I've stayed in, much smaller than hotels I stayed at in Rome, Venice and Paris on the same trip. Whilst the hotel does advertise this and I was expecting it to be small, the room was so small I could not open my suitcase anywhere, except for when it was sitting on the single bed. This is too small. The bathroom was not clean. There was mould at the bottom of the shower curtain.