Overview

Kensington Suite Hotel

128-130 Holland Road, London, W14 8BD, United Kingdom
+44 207 602 3395

RM 224+

Overall guest ratings

6.2/10 Good
Based on 1,003 reviews

Review highlights

  • 9.0
  • 6.3
  • 3.5
  • 3.2

Good to know

  • Close to public transport

Nearby

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    About

    Located in Holland Park, this hotel is within 2 mi (3 km) of Westfield London Shopping Centre, Royal Albert Hall, and Hammersmith Apollo. Kensington Palace and Portobello Road Market are also within 2 mi (3 km).

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    Amenities

    • Complimentary breakfast
    • Internet
    • Wi-Fi
    • No smoking
    • Restaurant
    • Express check out
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Cribs available
    • Kitchen/Kitchenette
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    6.2 Good
    Based on 1,003 reviews
    • 9.0 "Terrific location."
      9.7 "Near to public transport, according to 97%."
      9.8 "98% liked the proximity to shopping."
      9.0 "90% thought it was easy to get to the train station."
    • 6.3 "Average value."
    • 5.8 "Service is ok."
      7.0 "70% found the staff to be very friendly."
      5.3 "53% said the reception staff was ok."
      5.6 "Housekeeping was ok, according to 56%."
    • 3.5 "Rooms are not good."
      0.6 "94% said rooms were small."
      3.3 "67% complained about the bathroom."
      0.9 "91% thought they were poorly maintained."
      2.9 "71% found problems with the furniture."
      2.9 "71% had problems with the shower."
      0.6 "94% criticized the small bathroom."
      1.3 "Air conditioning was criticized by 87%."
      2.5 "For 75%, the rooms looked old."
      1.9 "81% were disappointed with the minibar."
    • 3.2 "Awful breakfast."
    • 3.2 "Food is inedible."
      2.5 "75% found the side dishes unedible."
    • 3.0 "Horrible vibe."
      2.7 "73% criticized the unstylish hotel."
      1.4 "For 86%, the lobby entrance was sub-standard."
      3.3 "Unfriendly atmosphere, according to 67%."
    • 2.6 "Terrible amenities."
      2.1 "79% thought the building wasn't nice."
      1.4 "For 86%, the lobby entrance was sub-standard."
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    Overall rating

    6.3 Good
    Based on 501 reviews
    • 9.1 "Terrific location."
      9.8 "Near to public transport, according to 98%."
      9.8 "98% liked the proximity to shopping."
    • 5.8 "Average value."
    • 5.1 "Service is ok."
      5.3 "53% said the reception staff was ok."
      5.5 "Housekeeping was ok, according to 55%."
    • 3.3 "Rooms are not good."
      0.6 "94% said rooms were small."
      3.3 "67% complained about the bathroom."
      2.9 "71% had problems with the shower."
      2.9 "71% found problems with the furniture."
      0.8 "92% thought they were poorly maintained."
      0.5 "95% criticized the small bathroom."
      1.2 "Air conditioning was criticized by 88%."
    • 3.0 "Awful breakfast."
    • 3.0 "Food is inedible."
    • 2.5 "Quite uncomfortable."
      0.6 "94% said rooms were small."
      2.7 "73% thought it was too noisy."
      0.5 "95% criticized the small bathroom."
      1.2 "Air conditioning was criticized by 88%."
    • 2.5 "Horrible vibe."
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    Overall rating

    6.5 Good
    Based on 240 reviews
    • 9.0 "Terrific location."
      9.8 "Near to public transport, according to 98%."
      9.8 "98% liked the proximity to shopping."
    • 6.5 "Average value."
    • 6.2 "Service is ok."
      5.7 "57% said the reception staff was ok."
    • 3.5 "Breakfast is below average."
    • 3.2 "Awful rooms."
      0.8 "92% said rooms were small."
      0.9 "91% thought they were poorly maintained."
      3.2 "68% complained about the bathroom."
      2.6 "74% found problems with the furniture."
      1.1 "89% criticized the small bathroom."
    • 3.1 "Food is inedible."
    • 2.8 "Horrible vibe."
    • 2.8 "Terrible amenities."
      2.0 "80% thought the building wasn't nice."
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    Overall rating

    5.5 OK
    Based on 30 reviews
    • 9.0 "Terrific location."
    • 5.6 "Service is ok."
      6.4 "Only 64% found the staff to be friendly enough."
    • 3.7 "Rooms are not good."
    • 3.5 "Breakfast is below average."
    • 2.2 "Quite uncomfortable."

    Overall rating

    6.4 Good
    Based on 230 reviews
    • 8.8 "Location is great."
      9.8 "Near to public transport, according to 98%."
      9.7 "97% liked the proximity to shopping."
    • 6.3 "Average value."
    • 6.1 "Average cleanliness."
      6.3 "Only 63% said rooms were clean enough."
      5.2 "Cleanliness of the bathroom was average, said 52%."
    • 5.8 "Service is ok."
      6.6 "Only 66% found the staff to be friendly enough."
      5.4 "54% said the reception staff was ok."
    • 3.3 "Breakfast is below average."
    • 3.2 "Awful rooms."
      2.8 "72% complained about the bathroom."
      0.7 "93% said rooms were small."
      1.1 "89% thought they were poorly maintained."
      3.1 "69% found problems with the furniture."
      2.5 "75% had problems with the shower."
    • 3.0 "Food is inedible."
    • 2.5 "Quite uncomfortable."
      0.7 "93% said rooms were small."
      2.5 "75% thought it was too noisy."
    • 2.5 "Terrible amenities."
      2.1 "79% thought the building wasn't nice."
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    Good to know
    "Close to public transport"
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