Overview

Kensington Suite Hotel

128-130 Holland Road, London, W14 8BD, United Kingdom
+44 207 602 3395

RM 223+

Overall guest ratings

6.2/10 Good
Based on 1,019 reviews

Review highlights

  • 8.9
  • 6.4
  • 3.4
  • 3.1

Good to know

  • Close to public transport

Nearby

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    About

    Located in Holland Park, this hotel is within 2 mi (3 km) of Westfield London Shopping Centre, Royal Albert Hall, and Hammersmith Apollo. Kensington Palace and Portobello Road Market are also within 2 mi (3 km).

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    Expedia

    Amenities

    • Complimentary breakfast
    • Internet
    • Wi-Fi
    • No smoking
    • Restaurant
    • Express check out
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Room service
    • Tennis
    • Airport shuttle
    • Cribs available
    • Kitchen/Kitchenette
    • Pets not allowed
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    6.2 Good
    Based on 1,019 reviews
    • 8.9 "Location is great."
      9.7 "Near to public transport, according to 97%."
      9.8 "98% liked the proximity to shopping."
      9.0 "90% thought it was easy to get to the train station."
    • 6.4 "Average value."
    • 6.0 "Service is ok."
      7.0 "70% found the staff to be very friendly."
      5.2 "52% said the reception staff was ok."
    • 3.4 "Rooms are not good."
      0.6 "94% said rooms were small."
      3.1 "69% complained about the bathroom."
      0.9 "91% thought they were poorly maintained."
      2.8 "72% found problems with the furniture."
      0.6 "94% criticized the small bathroom."
      2.7 "73% had problems with the shower."
      1.1 "Air conditioning was criticized by 89%."
      1.8 "For 82%, the rooms looked old."
      1.9 "81% were disappointed with the minibar."
    • 3.1 "Awful breakfast."
    • 3.1 "Terrible amenities."
      2.6 "74% thought the building wasn't nice."
      1.4 "For 86%, the lobby entrance was sub-standard."
    • 3.0 "Food is inedible."
      2.5 "75% found the side dishes unedible."
      1.4 "For 86%, the dining experience was not enjoyable."
    • 2.9 "Horrible vibe."
      1.9 "81% criticized the unstylish hotel."
      1.4 "For 86%, the lobby entrance was sub-standard."
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    Overall rating

    6.4 Good
    Based on 499 reviews
    • 9.1 "Terrific location."
      9.8 "Near to public transport, according to 98%."
      9.8 "98% liked the proximity to shopping."
    • 6.1 "Average value."
    • 5.6 "Service is ok."
      5.3 "53% said the reception staff was ok."
    • 3.3 "Rooms are not good."
      0.6 "94% said rooms were small."
      3.3 "67% complained about the bathroom."
      2.8 "72% had problems with the shower."
      0.7 "93% thought they were poorly maintained."
      3.0 "70% found problems with the furniture."
      0.5 "95% criticized the small bathroom."
      1.1 "Air conditioning was criticized by 89%."
    • 3.2 "Awful breakfast."
    • 2.9 "Food is inedible."
    • 2.8 "Terrible amenities."
      2.5 "75% thought the building wasn't nice."
    • 2.6 "Disappointing internet connection."
      1.2 "88% thought it was overpriced."
      4.1 "59% said the wifi quality was bad."
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    Overall rating

    6.5 Good
    Based on 244 reviews
    • 8.9 "Location is great."
      9.8 "Near to public transport, according to 98%."
      9.8 "98% liked the proximity to shopping."
    • 6.5 "Average value."
    • 6.3 "Service is ok."
      5.5 "55% said the reception staff was ok."
    • 3.3 "Breakfast is below average."
    • 3.2 "Awful rooms."
      0.8 "92% said rooms were small."
      3.1 "69% complained about the bathroom."
      0.9 "91% thought they were poorly maintained."
      2.5 "75% found problems with the furniture."
      1.1 "89% criticized the small bathroom."
    • 3.2 "Terrible amenities."
      2.5 "75% thought the building wasn't nice."
    • 2.9 "Food is inedible."
    • 2.8 "Horrible vibe."
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    Overall rating

    5.7 OK
    Based on 30 reviews
    • 8.8 "Location is great."
    • 5.7 "Service is ok."
      6.6 "Only 66% found the staff to be friendly enough."
    • 3.6 "Rooms are not good."
    • 3.3 "Breakfast is below average."
    • 2.2 "Quite uncomfortable."

    Overall rating

    6.4 Good
    Based on 244 reviews
    • 8.7 "Location is great."
      9.8 "Near to public transport, according to 98%."
      9.7 "97% liked the proximity to shopping."
    • 6.3 "Average value."
    • 6.0 "Service is ok."
      6.7 "Only 67% found the staff to be friendly enough."
      5.3 "53% said the reception staff was ok."
    • 5.9 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
      5.0 "Cleanliness of the bathroom was average, said 50%."
    • 3.3 "Breakfast is below average."
    • 3.3 "Rooms are not good."
      2.8 "72% complained about the bathroom."
      0.7 "93% said rooms were small."
      1.0 "90% thought they were poorly maintained."
      3.0 "70% found problems with the furniture."
      2.3 "77% had problems with the shower."
    • 2.9 "Terrible amenities."
      2.6 "74% thought the building wasn't nice."
    • 2.6 "Food is inedible."
    • 2.5 "Quite uncomfortable."
      0.7 "93% said rooms were small."
      2.9 "71% thought it was too noisy."
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    Good to know
    "Close to public transport"
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