Howard Winchester Hotel

Pros: Very close to a major transport hub. Both public space and the room where in good repair and clean. The staff was very friendly and breakfast was accommodating for changes.

Cons: Street was a bit loud and noise from other rooms carries through the walls.

This hotel is not equipped with an elevator and has very narrow, winding staircases. We were put on the third floor (second in England) and it was a climb for people in their seventies. The breakfast is very nice and served quickly.

Pros: The owners of this hotel are very nice and helpful. They are the reason I keep coming back to this hotel. The location is excellent. When I rated the staff, I rated the owners, not the afternoon staff.

Cons: The afternoon staff who check people in do not understand English well. We had trouble communicating with them. We needed plugs in the room and had a hard time getting them to understand that.