Overview

Balmoral House Hotel

156 Sussex Gardens, London, W2 1UD, United Kingdom
+44 207 723 7445

RM 266+

Overall guest ratings

8.0/10 Good
Based on 2,042 reviews

Review highlights

  • 9.5
  • 8.9
  • 8.7
  • 4.9

Good to know

  • Train station is close

Nearby

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    About

    Located in London City Centre, this hotel is within a 15-minute walk of Hyde Park and Kensington Gardens. Royal Albert Hall and Marble Arch are also within 1 mi (2 km).

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    Expedia

    Amenities

    • Parking
    • Complimentary breakfast
    • Free Wi-Fi
    • Internet
    • No smoking
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.0 Good
    Based on 2,042 reviews
    • 9.5 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      10.0 "100% thought it was easy to get to the train station."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
    • 8.9 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.9 "89% said the reception staff was great."
      8.5 "85% thought the service was very professional."
      7.0 "Management was excellent, said 70%."
    • 8.7 "Generally very clean."
      8.6 "86% said rooms were clean."
      9.7 "97% thought it was clean."
      8.6 "86% said the bathroom was clean."
    • 6.5 "Breakfast is mediocre."
    • 6.3 "Vibe was decent."
      5.2 "Only 52% thought, the hotel was modern."
    • 4.9 "Rooms are not good."
      1.0 "90% said rooms were small."
      3.1 "69% complained about the bathroom."
      0.1 "99% criticized the small bathroom."
      3.4 "66% thought they were poorly maintained."
      3.9 "61% had problems with the shower."
      4.9 "51% found problems with the furniture."
      3.7 "Air conditioning was criticized by 63%."
    • 4.0 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
      4.2 "58% complained about the elevator."
      1.5 "85% thought the facilities needed updating."
      0.5 "For 95%, the lobby entrance was sub-standard."
    • 3.5 "Internet is poor."
      2.9 "71% said the wifi quality was bad."
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    Overall rating

    7.7 Good
    Based on 469 reviews
    • 9.8 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.9 "Near to public transport, according to 99%."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.9 "Great service."
      9.2 "92% found the staff to be very friendly."
      8.5 "85% thought the service was very professional."
      8.6 "86% said the reception staff was great."
    • 8.8 "Generally very clean."
      8.7 "87% said rooms were clean."
      9.8 "98% thought it was clean."
    • 6.8 "Breakfast is mediocre."
    • 5.1 "Rooms are ok."
    • 4.2 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
      4.4 "56% complained about the elevator."
    • 3.0 "Disappointing internet connection."
      2.5 "75% said the wifi quality was bad."
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    Overall rating

    7.9 Good
    Based on 1,102 reviews
    • 9.4 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      10.0 "100% thought it was easy to get to the train station."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
    • 9.1 "World class service."
      9.4 "94% found the staff to be very friendly."
      8.7 "87% said the reception staff was great."
      8.7 "87% thought the service was very professional."
      7.0 "Management was excellent, said 70%."
    • 8.6 "Generally very clean."
      8.5 "85% said rooms were clean."
      9.7 "97% thought it was clean."
      8.6 "86% said the bathroom was clean."
    • 6.6 "Breakfast is mediocre."
    • 6.5 "Vibe was decent."
      5.3 "Only 53% thought, the hotel was modern."
    • 4.9 "Rooms are not good."
      0.6 "94% said rooms were small."
      2.9 "71% complained about the bathroom."
      0.1 "99% criticized the small bathroom."
      3.2 "68% thought they were poorly maintained."
      3.9 "61% had problems with the shower."
      3.9 "Air conditioning was criticized by 61%."
    • 3.6 "Internet is poor."
      3.1 "69% said the wifi quality was bad."
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    Overall rating

    7.8 Good
    Based on 469 reviews
    • 9.6 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.9 "Near to public transport, according to 99%."
      9.5 "95% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
    • 8.8 "Generally very clean."
      8.7 "87% said rooms were clean."
      8.8 "88% said the bathroom was clean."
    • 8.7 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.7 "87% said the reception staff was great."
      8.5 "85% thought the service was very professional."
    • 6.7 "Breakfast is mediocre."
    • 5.2 "Rooms are ok."
    • 3.8 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
      4.3 "57% complained about the elevator."
    • 3.5 "Internet is poor."
      2.8 "72% said the wifi quality was bad."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Train station is close"
    data provided by TrustYou
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