Overview

Altis Grand Hotel

Rua Castilho, 11, 1269-072 Lisbon, Lisboa, Portugal
+351 213 106 000

RM 621+

Overall guest ratings

8.3/10 Excellent
Based on 2,105 reviews

Review highlights

  • 9.1
  • 8.1
  • 6.2
  • 6.0

Good to know

  • Great reception
  • Friendly service

Nearby

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    About

    Putting you within a 10-minute drive of Rossio Square and Santa Justa Elevator, Altis Grand Hotel features a free airport shuttle at scheduled times and a rooftop terrace. Guests can visit the spa to be pampered with massages, aromatherapy, or mani/pedis, and Grill Dom Fernando, one of 2 restaurants, serves lunch and dinner. An indoor pool and a fitness center are other highlights, and rooms at this luxurious hotel offer up nice touches like bathrobes and slippers.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Gift shop
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Hot tub
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Parking
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Spa
    • No smoking
    • Free airport shuttle
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    Based on 2,105 reviews
    • 9.1 "Terrific location."
      8.8 "City centre within easy reach, said 88%."
      9.4 "Near to public transport, according to 94%."
      7.5 "Easily accessible by car, said 75%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.1 "Great service."
      8.9 "89% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
    • 7.9 "Good breakfast."
    • 7.3 "Wellness & sports facilities were pleasant enough."
      9.5 "top-notch fitness area, thought 95%."
    • 6.7 "Average cleanliness."
      6.4 "Only 64% said rooms were clean enough."
    • 6.2 "Food is average."
      6.2 "Desserts were ok, said 62%."
    • 6.0 "Pool is mediocre."
    • 5.5 "Rooms are ok."
      6.6 "Beds were acceptable for 66%."
      6.4 "Only 64% said rooms were clean enough."
      5.0 "Only 50% found the balcony ok."
    • 4.1 "Bar is not good."
    • 3.0 "Disappointing internet connection."
      3.1 "69% said the wifi quality was bad."
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    Overall rating

    8.3 Excellent
    Based on 1,052 reviews
    • 9.0 "Terrific location."
      8.7 "City centre within easy reach, said 87%."
      9.5 "Near to public transport, according to 95%."
      7.8 "78% liked the proximity to sightseeing."
    • 8.1 "Breakfast is good."
    • 8.1 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.1 "71% thought the service was very professional."
      7.1 "71% said the reception staff was great."
    • 7.4 "Wellness & sports facilities were pleasant enough."
      9.4 "top-notch fitness area, thought 94%."
    • 6.4 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
    • 6.1 "Food is average."
      6.3 "Desserts were ok, said 63%."
    • 5.8 "Pool is mediocre."
    • 5.6 "Vibe was decent."
    • 4.4 "Bar is not good."
    • 2.8 "Disappointing internet connection."
      2.8 "72% said the wifi quality was bad."
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    Overall rating

    8.2 Excellent
    Based on 715 reviews
    • 9.1 "Terrific location."
      9.4 "Near to public transport, according to 94%."
      8.6 "City centre within easy reach, said 86%."
    • 8.3 "Breakfast is good."
    • 7.4 "Good service."
      8.8 "88% found the staff to be very friendly."
    • 7.2 "Wellness & sports facilities were pleasant enough."
      9.3 "top-notch fitness area, thought 93%."
    • 6.4 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
      7.0 "70% thought it was clean."
    • 6.3 "Food is average."
      6.5 "Desserts were ok, said 65%."
    • 5.7 "Average comfort."
      6.1 "Beds were acceptable for 61%."
      6.6 "Only 66% said rooms were big enough."
      5.8 "For only 58%, the noise level was all right."
    • 4.7 "Rooms are not good."
      1.8 "82% complained about the bathroom."
      2.5 "75% thought they were poorly maintained."
      2.5 "For 75%, the rooms looked old."
      2.2 "78% found problems with the furniture."
      1.2 "88% had problems with the shower."
      3.1 "69% thought the tv was sub-standard."
    • 4.3 "Bar is not good."
    • 3.2 "Disappointing internet connection."
      3.3 "67% said the wifi quality was bad."
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    Overall rating

    8.5 Excellent
    Based on 21 reviews
    • 9.2 "Terrific location."
    • 8.2 "Great service."
      9.0 "90% found the staff to be very friendly."
    • 5.6 "Rooms are ok."

    Overall rating

    8.2 Excellent
    Based on 315 reviews
    • 9.0 "Terrific location."
    • 7.9 "Good breakfast."
    • 7.9 "Good service."
      9.0 "90% found the staff to be very friendly."
    • 7.3 "Wellness & sports facilities were pleasant enough."
      9.5 "top-notch fitness area, thought 95%."
    • 6.7 "Average comfort."
      6.8 "Beds were acceptable for 68%."
      5.7 "For only 57%, the noise level was all right."
    • 6.6 "Average cleanliness."
      6.5 "Only 65% said rooms were clean enough."
    • 6.0 "Food is average."
    • 5.8 "Rooms are ok."
      6.8 "Beds were acceptable for 68%."
      6.5 "Only 65% said rooms were clean enough."
    • 5.6 "Pool is mediocre."
    • 3.1 "Disappointing internet connection."
      3.1 "69% said the wifi quality was bad."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Great reception"
    "Friendly service"
    data provided by TrustYou

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