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Location, quality, staff, view
Great location and staff was very heldil with internet problems I had that has nothing to do with the hotel. Great free breakfast No visitors to room seemed juvenile
decent place, but perhaps a bit tatty around the edges to be considered a true international hotel. That said, the location - both in Miraflores and within the district is excellent.If you want to hit the casino, the two best - Fiesta and Atlantic - at weithin 1 block. If you want to dine in at the hotel, resist the urge as there are numerous restaurants within blocks that are are miles ahead.The staff was excellent and to our surprise honest in assessment of restaurants, etc. Overall, not bad but not 4 star, either.
Good and large bed. Excellent breakfast choice and excellent breakfast room. Good location near to shopping district in Miraflores Noisy room for two reasons: located at the back of the very noisy elevetors, and one floor up from the swimming pool with terrace where two american ladies had a quite noisy conversation after midnight; limited parking lot, with too limited space for the average car.
Very comfortable bed. Fantastic restaurant setting on the 21st floor
Room facilities, location, smile No corporate rates, or/ and special card with gifts....
Excellent location in extensive restaurant neigbourhood in Miraflores. Ample (outdoors but guarded) parking space. Excellent bed. buffet breakfast choice rather limited.
staff, breakfast, room comfort
Good location near many restaurants, bars and 10 mins walk to beach None really except they gave me a room but aircon didn't work. However they quickly and happily changed my room the next day. Very good
The best part of this hotel was the location, it was literally in the heart of Miraflores, close to the main restaurants, entertainment, and shopping districts.
We loved the massive bed in our room. Apparently, only the rooms X02 have this 'more than King' size bed. So, whatever floor you're on, ask for the 02 room. We stayed on the 7th and 8th floor (=rooms 702 and 802).
Tasteful and thorough recent renovations. Excellent service from all: front desk, restaurant, doormen. Highly recommended as a hotel that adheres to international standards in comfort and services but is a reliable alternative to the chains.
The location is very good.
It's close to parks, historical sites, shops and restaurants. Easy transit options (bus, taxi). Good breakfast. Clean. A bit dated, almost run down. Reminded me of non-tourist hotels in Cuba. Might have been the world's slowest elevator.
Very friendly and helpful staff who knew english very well. We could store our bags after check out until we left for the airport late evening. We felt very welcome and they even offered us a drink upon arrival. The location is pretty far from downtown Lima, (about 1 hour bus ride). On the other hand it's right in Miraflores, right next to shopping and 20 minutes walking to the ocean. Overall we are very satisfied with our stay!
Our bed was really comfortable. It was great that hotel has 3 computers with internet free of charge. Breakfast was good. Good location. The bathroom was a bit misty. The price was quoted in USD, but it is not possible to pay in USD. The hotel used the excange ratio 1 USD = 3 soles... which is more than official exchange rate (for example: at the same day Peru Rail used exchange rate 1 = 2,8)
The staff was very efficient. The rooms were comfortable.
Good hotel staff friendly and helpful. Very clean hotel. Took a tour to Colonial Lima using the hotel transport, just felt treated like as part of their family. Took a while to process the credit card payment at the hotel.
For the money, could not ask for much more. Clean, large bed, decent breakfast, and very nice staff.
Hotel was nice and clean Even though they advertise airport shuttle, it comes at an additional cost: $25.00 each way! I expected that if they advertise an airport shuttle as one of their amenities that it comes included. Wrong. I ended up taking a tourist bus that was direct to the area, and paying $8.00.
It is near the indian market and serve a good pisca sour
Pleasant, cordial staff. Comfortable bed. Clean room. Convenient location. None.
I liked the location of the hotel. The cont. breakfast was superb! The staff were very friendly and very pleasant. The noise from the construction all day. Also, there was a leak coming from the outside to our bathroom. We told the staff numerous times about the leak but never got fixed or got back to us about it.
I liked the location of the hotel and the staff. I didnt like the fact that we only got one key when there was 2 of us in the room.
in the central
I have stayed at this hotel approx. 6 times now and have never had a bad experience. All in all though it is a comfortable place with clean rooms and a nice restaurant/lounge. Staff is always very pleasant and helpful. The room also had a sauna in the room which was an added feature. The only thing that surprised me this time was that the breakfast buffet was included but twice they charged me for eggs. Also 2 persons were included on the room but they would only cover one breakfast buffet.
Staff is friendly, location is good as the hotel is within walking distance of many restaurants and bars in Miraflores. Free Internet. The place was noisy, I could hear my neighbour talking on the phone as if he were in my room. The gym is minuscule.
The friendliness and helpfulness of your staff. The location was ideal as a base for touring the city.
reception stuff was very friendly and helpful Construction is too closed to hotel and it's too loudly all day. Chambermaid sone times tried to enter to closed room only to ask about have we something to laundry or not when we to pack up things to leave the hotel. We are afraid a little bit of so active stuff )).
It was close to all the shops This hotel is not a 4 star, the safety deposit box in the room did not close I had to call 4 times to get it fixed, the toilet was runnng all the time and making noisebecause it was broken. During beakfast the toaster was broken and to obtain a toas you had to stand for 10 minutes to get yourtoas because it only worked in on side, you had t tell the waites to bring sugar or milf because containes were empty. It was very dissapointed, the room was fine and clean but the hotel needsto be upgraded.
Only stayed one night but friendly efficient staff, large suite accomodation. free internet access, 5 minutes walk to miraflores centre no negatives
Very hospitable staff. Daily continental breakfask was excelent. Nearby construction noise.
PROS: •Most staff is very nice and professional. •The hotel is in a very central location. •The cleaning crew does a great job in the rooms and in the hotel. •The room and the bed were very comfortable. •Rooms are spacious and clean. •The furniture is very nice. •The hotel and rooms have a warm decoration. •The hotel’s restaurant is good and very nicely decorated. •“Enrique” who works in room-service is very good. •The front desk exchanges currency. •The staff at the front desk speaks English. •Mr. Jose Carlos Tafur and Mr. Diego Ramos, at the front desk, are wonderful. Very professional and personable. •During our stay, one of the bellboys, “Javier”, stood out for his hard work and going beyond his bellboy duties to serve the guests. •The check-out was fast and accurate. •Each guest gets a complimentary “Pisco Sour” (the national drink of Peru) upon arrival. CONS: •The check-in was not welcoming. “Michael” was at the front desk when we arrived. We had reserved 2 months in advance, but he was not ready for us. He wasn’t sure if we wanted a queen size (which we had reserved) or 2 twin beds. Furthermore, he never offered us the “welcoming, warm-perfumed towels, (to clean our hands at our arrival) nor the glass of champagne or orange juice” as offered in the website. We did get 2 tickets for 2 Pisco Sours, which was very nice. •We had a medical emergency and needed to call the U.S. “Michael” at the front desk was unable to give us the code needed to be able to call the U.S. from the hotel room. Moreover, he wasn’t helpful and he did not even pretend to try to help us. We found him to be the only staff at the front desk who was very unprofessional and rude throughout our whole stay! All the other staff was the opposite, really professional, polite, and nice. •The hotel has no gym. •There is no concierge. •The hotel does not have the amenities of bigger hotels. •One can hear the loud noise from the street at nights. •The bathroom in our room had a leak and the Jacuzzi was so old, the jets had permanent stains. The bathroom needs to be remodeled.
The hotel personnel is very friendly and well trained to offer the best service possible.
The entire staff is always nice and attentive to any needs you have. The rooms are huge, two floors with a small kitchen, living room area, one full bath and another half bathroom. Bed is upstairs in a loft and was comfy. Casino is directly on site as well as 3 restaurants. The toilets didn't flush very good, and I couldn't figure out how to switch the shower into bath mode
Bed are very confortable. Junior suite are huge. Staff friendly and helpful Just one bed in the suite
The room had a bunch of "hidden" charges.... I got the same room on expedia after the first two nites with no hidden charges and $20 cheaper per nite.
Like the duplex room.
Cebntral location Miraflores, Close to beach and restaurantes, close for shopping and markets Internet prices should reflect the real true price. The taxes are very high. The room after taxes was USD40.00 more incl. taxes
Loved this charming small hotel with an excellent location . The staff was extremely helpful especially Kelly who is the day receptionist. We had a very late flight out and we were allowed us to stay in our room until 3 pm. The breakfast was very good and the common rooms take you back to the beginning of the 1900's. Wifi was excellent also
We loved this hotel. The rooms were lovely, large comfortable bed and a great location (close to shops and restaurants in Miraflores). The staff were pleasant and the restaurant served excellent food.
Large rooms, good bed. Excellent private parking. Location in a very noisy neigbourhood, mainly at night, with disco type of music around until the wee hours of the morning
Close to most facilities and to the business center Too NOISYAir Cond old and too noisy as well.
The staff was friendly and informative. The bed is comfy. Breakfast was descent. Nice to have a kitchen with a fridge. Good deal for the money. The room is very out dated.
very friendly doorman, central location in Miraflores, large rooms receptionists not very experienced, rooms towards the front are very noisy due to "Calle de las pizzas" impossible to sleep on week-ends, rooms on third floor are noisy throughout the entire week since gym is just bellow and you can hear the weights of the machines. Windows in rooms towards the front can not be opened.
I liked the kindness of the personal service, the food, the location, the price. My stay there was awsome!
Great location with friendly and helpful staff. Room was spacious with a nice view. Bathroom door did not close due to new door jam.
The bed is simply wonderful, after seven days through cusco and Macchupicchu in hostals it was really fantastic to sleep in this hotel. The localization is also excelent very near Miraflores central park The breakfast is not in the same level of the whole hotel.
Very good location.
breakfast and bed
The staff was helpful and facilities were clean. My bed was very comfortable. The complimentary breakfast on the roof was excellent and staff in the kitchen were nice. Also located near many good bars and restaurants and shopping. Wasn't helpful when we asked for ice and having to be buzzed in and out of the hotel door was a little incovenient, but probably good for security.